The property features amenities that appeal to both business and leisure travelers. Guest rooms are spacious and have various layouts; they are decorated in dark wood tones and have granite accents. The contemporary lobby features a vibrant décor, upscale textures, a live fish aquarium and natural lighting that exudes a warm aura. The pool area, with its tropical landscaping and abundant seating, might be one of the hotel's largest draws.
Smoke free premises. 126 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Quiet location, yet close to retail and restaurants.
Cons: Make sure to check & confirm if breakfast is incl or not.
8.0
Carol
Very Good
04-13-2018
Pros: Great place.
Cons:
5.0
Paul
Fair
Family with Young Children
04-13-2018
Pros:
Cons: The room that we were given had a smell to it
6.0
John
Pleasant
Family with Young Children
04-13-2018
Pros:
Cons: Beds were terrible!!!
10.0
Donald
Exceptional
Business Traveler
04-13-2018
Pros: Great!
Cons: Have lunch availability!
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: VERY friendly staff. The front desk gentleman was very helpful and accomodating. I had to movey date a couple of times. He was very flexible and patient.
Cons: Rooms immucaculatly clean!
9.0
Suzanne
Wonderful
Solo Traveler
04-13-2018
Pros: Very pretty and well maintained.
Cons: They need pillow top mattresses! Fairly comfortable, even so.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Great breakfast and lovely breakfast area nicely decorated. Room was nice.
Cons: Beds were not queen and my husband and I ended up sleeping in separate beds because the beds were small.
6.0
Paul
Pleasant
Traveling as Couple
04-13-2018
Pros: The room was very clean
Cons: For the price the room was small.
10.0
Carlos
Exceptional
Business Traveler
04-13-2018
Pros:
Cons: no.
10.0
Julissa
Exceptional
Family with Young Children
04-13-2018
Pros: I had a mini suite that was very clean and spacious
Cons: They have a new phone system and I couldn’t figure out how to use it and the front desk didn’t know how to either
10.0
Carmine
Exceptional
young couple
04-12-2018
Exceptional
Pros:
Cons:
7.9
Anna
Good
review category group of friends
04-08-2018
Too quick
Pros: We were attending a wedding and I was able to call ahead and ask for early check in. When I got to the hotel - our room was already.
Cons: Bathroom floor in the disabled room was a bit slippery
10.0
F
Exceptional
family with young children
04-08-2018
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
family with young children
04-08-2018
Superb
Pros:
Cons:
6.3
Matthew
Pleasant
review category group of friends
03-19-2018
It was nice for the...
Pros:
Cons:
6.3
Tawana
Pleasant
solo traveller
03-18-2018
Nights stay was NOT worth...
Pros: The location is great
Cons: My room had a musty odor,I tried opening the window,to let some fresh air into the room but I couldn’t get the window to open also the toilet kept getting stopped up.
Overall I paid almost $300 for a restless night.I expect better for a Hilton Hotel.
5.4
Celeste
Fair
solo traveller
03-09-2018
Passable
Pros: Bed was comfortable
Cons: Carpet in Hall was disgusting. Badly stained. Bathroom needed renovating, could smell smoke.
Only 1 elevator working. Breakfast not included. Bad value for the money, would not stay at this hotel again.
6.7
Thomas
Pleasant
young couple
03-06-2018
Pleasant
Pros:
Cons:
9.2
Tracy
Wonderful
solo traveller
03-04-2018
Superb
Pros:
Cons:
6.3
Anonymous
Pleasant
young couple
02-26-2018
Didn't live up to the...
Pros: Very comfortable beds, nice bathrooms, microwave, kuerig and fridge in room, nice TV.
Cons: Elevator was out of order, expensive yet breakfast was not included, hallway carpet was filthy, no glasses just paper cups, slow WiFi unless you pay, too expensive to have all these issues.
10.0
Judith
Exceptional
young couple
02-20-2018
Exceptional
Pros:
Cons:
4.6
Kathy
Disappointing
young couple
02-11-2018
Will never go back again.
Pros: Location and breakfast included package
Cons: The hallway carpets were extremely discussing. My bathtub was so old it no longer had a shine. Once the front desk found out that I booked thru booking.com I was not treated like a Hilton member.
5.0
Gail
Fair
young couple
02-08-2018
Passable
Pros:
Cons:
5.0
David
Fair
family with young children
02-05-2018
Passable
Pros:
Cons:
10.0
Tricia
Exceptional
family with young children
02-04-2018
Wonderful!
Pros: Hotel was clean and beautiful. Staff was friendly and accommodating.
Cons:
9.2
Julie
Wonderful
review category group of friends
01-30-2018
Superb
Pros: The staff was beyond friendly & happy, willing to help.
Cons: Garbage cans outside hotel & in lobby were always overflowing. Carpet in halls were stained but rooms were nice.
10.0
Carolyn
Exceptional
young couple
01-29-2018
Exceptional
Pros: Would recommend to family and friends. And I will stay here next time I am in town.
Cons: The choice of coffee placed in the rooms could have been of a better flavor. Ie. Kristy Kream . Folgers. Maxwell house.
2.9
Mercedes
Poor
young couple
01-28-2018
Horrible
Pros: Nothing
Cons: Everything was bad including encountering 2 drunk guys in the elevator with bottles of beer opened in their hands walking thru all the hotel they looked like contruction workers, all bathrooms clogged, smelly room
9.2
Jacqueline
Wonderful
solo traveller
01-22-2018
I would stay at this...
Pros: The beds are comfortable, the bathrooms are a good size and nicely appointed and the room is spacious. Breakfast was good and had something for everyone. The staff was helpful and friendly.
Cons: There are a lot of LED lights in the room (clock, microwave, heating and cooling controls) that I covered with various things so I could sleep. The carpeting in the halls and public areas should probably be replaced in the not-to-distant future, as they are stained in places and are showing signs of wear.
10.0
Anonymous
Exceptional
mature couple
01-15-2018
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
01-11-2018
Passable
Pros:
Cons:
6.3
Steve
Pleasant
young couple
01-05-2018
Ok eve PT for the...
Pros: All was acceptable except the price which was about 25% higher than it should be.
Cons: The hot water was tepid. No excuse for that.
10.0
Anonymous
Exceptional
mature couple
01-03-2018
Exceptional
Pros:
Cons:
8.3
Joey
Very Good
family with young children
12-31-2017
Very good
Pros:
Cons:
6.7
Charlotte
Pleasant
solo traveller
12-25-2017
The desk service was not...
Pros: The bed in my second room was very comfy
Cons: On the final night of my stay, a party was by my room. There were many people in the room talking and laughing very loudly. It took me making 3 calls to the service desk before the staff person would move me. On the third call, the staff person said “I came up to the 3rd floor and didn’t hear anything.” I guess she really didn’t believe or take my concern seriously. Very frustrating. This service, made an otherwise enjoyable stay, very disappointing.
9.2
Gabor
Wonderful
solo traveller
12-04-2017
Superb
Pros: Professional Staff!
Cons:
9.6
Paul
Exceptional
young couple
11-26-2017
Very good
Pros: Comfortable room
Cons: Being charged on a separate credit card especially without telling me
10.0
Ray
Exceptional
family with young children
11-25-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-13-2017
Exceptional
Pros:
Cons:
6.7
Dyana
Pleasant
young couple
11-03-2017
Pleasant
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
11-01-2017
Passable
Pros:
Cons:
10.0
Claudia
Exceptional
young couple
10-31-2017
Exceptional
Pros:
Cons:
9.2
Stacy
Wonderful
young couple
10-31-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-15-2017
Exceptional
Pros: I came in right after hurricane Irma and the staff at the hotel was very accommodating.
Cons:
10.0
Robert
Exceptional
young couple
10-10-2017
The best hospitality, food and...
Pros: We were there before and after hurricane Irma. We could not have stayed in a better place. We were treated like family from the manager to the housekeeping staff. We have NEVER been treated like we were at any other hotel!!
Cons: Nothing.
7.1
Arthur
Good
solo traveller
10-02-2017
average at best.
Pros: They were doing construction on the floor sometimes you could not get up to your room. Aggravating. Could not come and go as I wanted.
Cons: Waited 20 minutes at the desk for check out no one ever showed up. Had to leave. Called when I was on the road.
5.8
Hajnalka
Okay
review category group of friends
09-16-2017
Okay
Pros: Location was convenient to my near by business meetings
Staff was friendly
Comfortable but nothing special
Cons: I expect more from a Hilton
Rooms smells like mould/damp , this could be from AC
9.6
Anonymous
Exceptional
young couple
09-04-2017
Exceptional
Pros:
Cons:
9.6
Gary
Exceptional
young couple
09-04-2017
Overall...a very nice weeklong stay!...
Pros: Staff and management were outstanding.......
Cons: A minor thing....getting into and out of the location......only one entrance and it was almost hidden. It is behind another building....after the first time...great, it was just finding it the first time while getting in late at night....
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