This property is situated within the Bell Tower Shops with access to specialty shops, a 20-screen movie theater and numerous restaurants. Suites are spacious and feature a cozy living room. A live freshwater fish aquarium serves as the central focus to the comfortably appointed lobby, which has a fitting homey feel with cushy couches and chairs. If you like to play board games, they have several offerings in the gatehouse area.
Smoke free premises. 130 kitchen units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 104 guests
Showing reviews 1 - 5 of 50
7.1
Louis
Good
young couple
08-30-2016
Pros: Room clean, decent pool
Cons: Problem checking in, staff didnt want to honor booking.com, took 20 minutes and multiple phone calls to resolve
7.5
Ilse
Good
family with young children
08-26-2016
Pros: the laundry facilities
Cons: the breakfast could run a bit longer in the holiday period and could offer a bit more healthy stuff like fresh fruit
7.5
Richard
Good
family with older children
08-25-2016
Pros: Good location. Room Comfortable and clean.
Cons: Breakfast so so.
10.0
Anonymous
Exceptional
family with older children
08-12-2016
Pros: Loved the coffee and the breakfast downstairs nice to have that option
Cons: The pool closing at 10
9.2
Ana
Wonderful
solo traveller
08-09-2016
Pros: Comfort
Cons:
10.0
Lisa
Exceptional
mature couple
08-09-2016
Pros: Everything
Cons: Breakfast from 6:00-9:00 was too early. Maybe extend it to 6:00-10:00 am for those that like to sleep in.
Other than that, it was perfect!
5.8
Dr
Okay
mature couple
08-04-2016
Pros: The location!
Cons: Staff unfriendly!
They do not offer help if required.
Treat overseas visitors badly.
Breakfast not fancy!
7.9
Keith
Good
mature couple
06-28-2016
Pros:
Cons: errors in charging caused me to seek and get a refund
9.6
Darlene
Exceptional
mature couple
06-14-2016
Pros: Breakfast was wonderful and the king sized bed was super comfy.
Cons: Was noisy due to some children running up and down corridors at midnight.
8.8
Jeff
Excellent
mature couple
06-11-2016
Pros: Breakfast was excellent and the Happy Hour a nice surprise. We would stay here again.
Cons: We had originally booked 2 nights and requested a 3rd night stay. We had to change rooms and for the same money we had a much less desirable room with fewer amenities. Disappointing
7.9
Joanne
Good
family with young children
06-07-2016
Pros: I love the "at-home" atmosphere of the rooms. The food and lobby are great. The pool is clean and well-maintained. The staff is friendly.
Cons: We had a small child with us (11 Mos. Old) he crawls and puts things in his mouth and can find things in places most of us can't, I would like to see the under side of dressers, beds, couches, etc vacuumed. Thank you.
7.5
Christine
Good
mature couple
06-03-2016
Pros: The breakfast and friendly staff
Cons: Nothing
8.3
Jason
Very Good
family with young children
06-02-2016
Pros: Everything was good.
Cons: Price could be a little cheaper.
7.5
Finney
Good
family with young children
05-31-2016
Pros:
Cons: The attitude of the kitchen staff.
8.3
Marilyn
Very Good
family with older children
05-31-2016
Pros:
Cons: A/c was way to loud -
9.2
Sammy
Wonderful
young couple
05-19-2016
Pros: The jacuzzi
Cons: The breakfast wasn't that great
8.8
Anonymous
Excellent
family with older children
05-15-2016
Pros: The breakfast buffet was great. It was very roomy for a family.
Cons:
9.6
Edvinsa
Exceptional
family with young children
05-14-2016
Pros: Spacious rooms with everythings you need for living. Comfy beds. Great breakfast. Varm pool.
Cons:
10.0
Tracy
Exceptional
mature couple
05-02-2016
Pros:
Cons: We asked the front desk for room to be cleaned when we left at 9 a.m. When we returned at noon it was not clean. we again requested and when we returned at 4 it was not clean. Really messed up our plans to get ready for our evening activity.
5.0
Pamela
Fair
family with older children
04-30-2016
Pros:
Cons: Came home with bed bugs
10.0
Jannien
Exceptional
young couple
04-29-2016
Pros: Everything was just perfect.
Cons: Nothing
6.7
Peggy
Pleasant
family with older children
04-27-2016
Pros: It advertises pillow top mattress but the mattress was hard.
Cons: The wrong room assigned for what I ordered. The bed was hard. The food was never hot even when it was brought directly from the kitchen.:-(
9.2
John
Wonderful
mature couple
04-18-2016
Pros: Location
Cons:
8.8
David
Excellent
mature couple
04-13-2016
Pros: Great breakfast buffet, friendly staff and nice pool area.
Cons: We booked the king suite and felt that the kitchen could have been better equipped with more dishes, pots and pans, especially where they do not have a restaurant on site.
6.7
Susan
Pleasant
mature couple
04-02-2016
Pros:
Cons: TVs did not work
9.2
Maria
Wonderful
family with young children
03-29-2016
Pros: Staff was friendly and more than helpful, bed was comfy. Room setup was wonderful for a family with a young child.
Cons: Seemed a little overpriced for the surrounding area and the older interior.
5.4
Curtis
Fair
mature couple
03-28-2016
Pros: Location was convenient for visiting family in the area.
Cons: We didn't sleep well, the bed/bedding just wasn't very comfortable. The kitchen staff could not keep up with the big crowd during breakfast, some hot food items were cold and a number of food choices would run out with service slow to replace.
9.6
Jean
Exceptional
review category group of friends
03-26-2016
Pros: We really enjoyed our stay. The staff were friendly and accommodating; our room was clean and comfortable; and the breakfast buffet was delicious and more than we expected. Another bonus, the hotel was conveniently located to our planned activities.
Cons:
8.8
Colleen
Excellent
mature couple
03-24-2016
Pros: Love the daily breakfast and the happy hour.
Cons: The bed and pillows were not very comfortable.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
03-15-2016
Pros: The comfort of the room and bed.
Cons: Bathroom wall had stains on it near the toilet. Refrigerator moved from wall when you opened the door. Had to push it back every time it was opened.
10.0
Darrin
Exceptional
family with older children
03-01-2016
Pros: Breakfast was much better than expected.
Cons:
7.5
Sandra
Good
family with young children
02-19-2016
Pros:
Cons: Breakfast
8.8
Anonymous
Excellent
family with young children
02-19-2016
Pros: The appetizers and drinks at night are great! Pool facilities were nice. Room was spacious.
Cons: The hot breakfast foods were not very tasty (other than the waffle station), but the fresh fruit was amazing. Also, there was no dish washing soap in the rooms (other than for the actual dishwasher) so we weren't able to hand wash any dishes.
5.8
Anne-marie
Okay
family with older children
02-18-2016
Pros: For location and what we got was very overpriced. If it was more reasonable would have rated more highly as we have stayed in resorts on our month long trip that have offered a lot more and were much cheaper.
Cons: The price
10.0
Donald
Exceptional
mature couple
02-15-2016
Pros: Very comfortable beds, clean facilities. Very helpful staff
Cons:
10.0
Robert
Exceptional
solo traveller
02-15-2016
Pros: Breakfast was real good. Monday through Thursday night supper was a bonus not a lot to choose from but ok if you want something light. Room service is phenomenal the staff was very friendly and helpful
Cons:
9.2
Theresa
Wonderful
mature couple
02-02-2016
Pros: breakfast were good....but the staff needs to keep up with restocking the containers...... they did their best but they could not keep up ...could use more help......especially the hour before it closes ....everyone likes to sleep in and then the dining room is full.
evening meals........ nice variety..... great idea for those who are tired and do not want to go out for dinner.
the maintanance crew very nice...Patty and her partner always greeted us when we would meet in the hall way....room attendants work very hard and do a great job and always greet the guests
Cons: evening meals ..... generally good ... but there was often not enough of the same food .....eq. spaghetti night ...the first batch was delicious and then the second container was already a sauce from a jar......disappointing!!!
I am disappointed that I can not get my H honours points....due to not booking directly with the hotel...went through booking.com
9.6
Bruce
Exceptional
mature couple
01-03-2016
Pros: Spacious suite and breakfast was great.
Cons:
10.0
Kenneth
Exceptional
mature couple
11-24-2015
Pros: Great location and comfortable, spacious room.
Cons: Nothing!
10.0
Aubrey
Exceptional
young couple
11-17-2015
Pros: Everything
Cons: No complaints
7.1
Robert
Good
young couple
11-12-2015
Pros: The fact that you got breakfast and dinner
Cons: That u booked room for 120 total and they charged me 198
10.0
Maurice
Exceptional
mature couple
11-01-2015
Pros: Great value, location and staff. What more to say?
Cons:
7.9
Roger
Good
mature couple
10-14-2015
Pros: Friendly staff,great breakfast
Cons: floor in kitchenette was in serious need of replacement,molding in bathroom was in rough shape
10.0
Orestes
Exceptional
family with young children
10-12-2015
Pros: Everything
Cons: Nothing
10.0
Matthew
Exceptional
family with young children
09-20-2015
Pros: Everything,,,
Cons:
8.3
Joanna
Very Good
young couple
08-12-2015
Pros: The place was great loved the little happy hour/appetizers. The room was cute and the bed was really comfy.A little home away from home.
Cons: The water pressure was not good, maybe cause we were on the top floor in the farthest corner (I was in room 326) so that's about it everything else was great!
9.6
Sara
Exceptional
family with young children
08-02-2015
Pros: Great rooms, staff and comfort. The kids loved the breakfast and the evening reception. Spacious facilities for kids with energy. Appreciated the games for lent as well as the pool. I would certainly recommend this hotel.
Cons:
10.0
Mike
Exceptional
mature couple
07-28-2015
Pros: super vacation excellent hotel and staff
Cons:
6.7
Anonymous
Pleasant
family with young children
07-07-2015
Pros: The facility overall was nice for our weekend trip.
Cons: For some reason there were ants in our room. Bathroom floor and kitchen area. This is even after the daily cleaning. We purposely didn't leave food out to avoid making the ants worse.
10.0
Anonymous
Exceptional
family with older children
07-01-2015
Pros: Our room was very clean. The staff at the front desk was very friendly and helpful.
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