Hilton Garden Inn Jacksonville Downtown/Southbank

AAA Inspector Rating
1201 Kings Ave
Jacksonville, FL 32207- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
AAA Inspector Notes
Built in 2009, the hotel has an envious downtown location. Traditional-style rooms rooms are spacious with abundant desk space and a dry bar. The lobby-style bistro serves breakfast and dinner. Upgraded rooms offer added space and sofa sleepers. Smoke free premises. 123 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 350A (Downtown/Prudential St), 0.3 mi e on Prudential St, then just s. 1201 Kings Ave 32207.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 16 guests
Showing reviews 1 - 5 of 50
10.0
Lazonya
Exceptional
young couple
04-18-2018
Perfect location. Friendly staff. Room...
Pros: It’s nothing I could complain about
Cons: I love everything
9.2
Diane
Wonderful
young couple
04-18-2018
A bit expensive for the...
Pros: The room was nice and the bed comfortable
Cons: There were a group of men standing by the front door drinking and smoking and being loud. I had to ask them to move so I could move my car.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Staff most helpful
Cons:
5.0
Verified Hotel Guest
Fair
04-13-2018
Pros: The staff was very friendly, professional and efficient
Cons: The room was EXTREMELY noisy due to the train and interstate traffic close by. Should try an interior room on other side which might be better.
6.0
Sabrina
Pleasant
Family with Teens
04-13-2018
Pros: After being knee dreep in an issue and getting NOWHERE with the manager (couldn't be bothered with coming to the front to speak with a customer), the rest of the staff rose to the top trying to make every effort to resolve the problem.
Cons: The manager's lack of concern or managing.... Rediculous.
Showing reviews 1 - 5 of 50