Hilton Garden Inn Jacksonville Downtown/Southbank

AAA Inspector Rating
8.7
Excellent
65 Guest Ratings
1201 Kings Ave
Jacksonville, FL 32207- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
AAA Inspector Notes
Built in 2009, the hotel has an envious downtown location. Traditional-style rooms rooms are spacious with abundant desk space and a dry bar. The lobby-style bistro serves breakfast and dinner. Upgraded rooms offer added space and sofa sleepers. Smoke free premises. 123 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 350A (Downtown/Prudential St), 0.3 mi e on Prudential St, then just s. 1201 Kings Ave 32207.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
8.0
Denise
Very Good
Traveling as Couple
01-19-2018
Pros: Room was fabulous! Staff was friendly and helpful.
Cons:
10.0
Carlos
Exceptional
Group Traveler
01-19-2018
Pros: Nice and clean. Close to Downtown.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
01-19-2018
Pros: The hotel was located close to the event that we were in town to attend. The parking garage staff contributed most of the score that I rated for staff because they were very friendly and courteous, and the garage was nice and clean.
Cons: The front desk staff was not helpful or friendly when asked questions related to the parking garage or purchasing snacks Buying snacks appeared on my bill and i paid cash, I've got to be sure the charge is removed. The bar was closed.
3.0
Jennifer
Poor
Traveling as Couple
01-19-2018
Pros: The front desk staff was awesome
Cons: Our first room stunk like cigarettes. I hate complaining but it was unbearable. Our second room had blood all over the door jams . So had to move to a third room. Hottub not working no jets and not clean. Did not know I had to pay for parking
5.0
Timothy
Fair
Traveling as Couple
01-19-2018
Pros: Big shower
Cons: The room wasn't that cold and the ac seemed not to work good
Showing reviews 1 - 5 of 50