Near the Mayo Clinic and several eateries, this hotel features modern décor throughout. Rooms are spacious with padded headboards and flat-screen TVs. Enjoy the manager's reception on select evenings. Upgrade to a suite or mini-suite for optimum comfort. A few rooms feature jetted tubs.
Smoke free premises. 104 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-Mayo Clinic.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 117 guests
Showing reviews 1 - 5 of 50
10.0
Elver
Exceptional
solo traveller
07-29-2016
Exceptional
Pros:
Cons:
9.6
Terriz
Exceptional
mature couple
07-08-2016
Exceptional
Pros:
Cons:
9.6
Aliyyah
Exceptional
young couple
07-07-2016
Exceptional
Pros:
Cons:
7.5
Quintavois
Good
family with young children
06-30-2016
Good
Pros:
Cons:
10.0
Joseph
Exceptional
young couple
06-26-2016
Exceptional
Pros:
Cons:
10.0
Roger
Exceptional
solo traveller
05-04-2016
Exceptional
Pros:
Cons:
10.0
Marchell
Exceptional
young couple
04-12-2016
Exceptional
Pros:
Cons:
9.6
Danyelle
Exceptional
family with young children
04-02-2016
Exceptional
Pros:
Cons:
7.5
Cynthia
Good
family with older children
03-15-2016
Good
Pros:
Cons:
10.0
Beverly
Exceptional
mature couple
03-05-2016
Exceptional
Pros:
Cons:
7.1
Patrick
Good
mature couple
02-28-2016
Good
Pros:
Cons:
7.5
Arthur
Good
mature couple
02-25-2016
Good
Pros:
Cons:
10.0
Greg
Exceptional
family with older children
02-23-2016
Great location near UNF!
Pros:
Cons:
10.0
Kim
Exceptional
family with older children
02-06-2016
Close to Mayo clinic
Pros:
Cons:
8.8
Joseph
Excellent
mature couple
11-30-2015
Fabulous
Pros:
Cons:
10.0
Daniel
Exceptional
young couple
11-01-2015
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
08-03-2017
Very good
Pros: Very convenient
Cons:
10.0
Anonymous
Exceptional
young couple
07-05-2017
Short but sweet vacation.
Pros: The room was a good size and the beds were comfortable. The room had a Keurig coffee pot, a microwave and a fridge which was great.The breakfast was excellent. Fresh, fluffy scrambled eggs, and bacon or sausage depending on the day.I loved the pancake machine!Great coffee!
Cons: Although there were both firm and soft pillows (they are labeled), I thought they were a bit lumpy.
7.5
Anonymous
Good
solo traveller
02-03-2017
Good value and great location...
Pros: Variety
Cons: Some food was barely warm
9.2
Anonymous
Wonderful
solo traveller
02-02-2017
Would stay again
Pros: Complimentary breakfast & shuttle service. Safe and close to Medical/shopping needs.
Cons: Communication between booking site and hotel about extra request (doesn't happen). Late check out =Room key deactivation that took multiple trips down 5 floors to address.
9.2
Anonymous
Wonderful
solo traveller
03-08-2016
Great hotel. Clean and modern....
Pros: Clean, modern hotel. Large rooms, v comfortable beds. Great pool. Supermarket, restaurant, pharmacy, spa and more within easy walking distance.
Cons: Breakfast options not very healthy but the great facilities made up for that
8.3
Anonymous
Very Good
mature couple
02-05-2016
Quiet, clean and comfortable.
Pros: Quiet, clean and comfortable.
Cons: Difficult to find for a visitor.
10.0
Anonymous
Exceptional
young couple
12-11-2016
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
young couple
02-25-2016
Good
Pros:
Cons:
10.0
Marcia
Exceptional
young couple
09-14-2017
Exceptional
Pros: Outstandingly friendly and welcoming. Went out of their way to help during Irma to accommodate displaced patrons.
Cons:
10.0
Michael
Exceptional
young couple
08-25-2017
Exceptional
Pros: The staff was the best part of the stay
Cons: Nothing. We will stay each time we are back at the Mayo clinic.
10.0
Betty
Exceptional
review category group of friends
08-25-2017
Can't wait for my next...
Pros: Very close to the beach. Not much traffic in the area. Close to restaurants. Very relaxing environment. Customer service was excellent from all of the staff
Cons: I had no complaints other than the stay wasn't longer
10.0
Sheila
Exceptional
young couple
08-18-2017
Very nice
Pros: Didn't eat any breakfast while there.
Cons:
9.2
Joseph
Wonderful
young couple
08-16-2017
Superb
Pros: shuttle to Mayo Clinic convenient and reliable, breakfast exceptional, will not hesitate to return, highly recommend
Cons:
10.0
Misstnt
Exceptional
young couple
07-25-2017
Great Stay!
Pros: I liked this hotel from the moment we drove up. There was plenty of parking as well. Our check-in was quick and the lady that helped us was very friendly and polite. She gave us all of the needed details for the hotel amenities (such as the pool hours, breakfast in the am, etc.). We were on the top floor and there were no card issues with the doors like with some places. The room itself was very nice - King sized bed with plenty of pillows, a great view of the pool and neighboring golf course, nice sized bathroom and best of all.... BLACKOUT CURTAINS! There were no issues with noise. There were plenty of breakfast choices and a nice dining area. The pool area was nice - outdoors but half covered so you had a choice of sun or shade. Overall, it was a great stay and this location has been added as a favorite!
Cons: No complaints except for the other guests that were there who decided to get on the elevator without drying off completely.
9.2
Adam
Wonderful
solo traveller
07-24-2017
Good people and rooms
Pros: Friendly people. Clean room. Great cookies.
Cons: Hot tub was too hot. Pool needed a cleaning.
9.2
Holly
Wonderful
family with young children
07-22-2017
Best off property Mayo Clinic...
Pros: 4 minute drive to Mayo Clinic with convenient shuttle service every 30 minutes.. Ruby Tuesday's,Publix and other shopping stores within walking distance of hotel.. Best hotel for Mayo visit!
Cons:
5.8
Michael
Okay
review category group of friends
07-17-2017
Nice place bad manager rude.
Pros: Close to anything you would need to get to. 4 beaches within 4 miles. Shop ng plaza walking distance away.
Cons: Ordered two queen beds. Talked to receptionist they insisted they only have queens but the beds are clearly just a full size bed. Hard for two people to sleep comfortably in a bed.
9.6
Nicole
Exceptional
solo traveller
07-16-2017
Exceptional
Pros: Everything and everyone was nice and they upgraded my room because they overbooked the room I reserved
Cons: Hard to find
7.5
Tiffany
Good
family with young children
07-06-2017
The Jax Holiday Inn Express
Pros: The cleainess of the hotel
Cons: The availability of hotels
10.0
Jeffrey
Exceptional
family with young children
07-06-2017
Best All Around
Pros: The breakfast was amazing! The gym had a great selection of free weights, and was much nicer than anticipated. We especially enjoyed the pool, which was shaded on one side. The hotel is located in a plaza that hosts a Publix and other great stores. Our entire family felt relaxed while staying in this unexpected gem.
Cons:
5.4
Jennifer
Fair
family with young children
07-05-2017
Nice hotel but needs to...
Pros: Breakfast was good but sometimes cold
Cons: Because we booked it because it said I had to indoor pool and I didn't I had it indoor outdoor pool in one and it was shut down for construction and then they didn't clean the room every day either
9.2
Dennis
Wonderful
young couple
06-28-2017
Comfortable
Pros: The room was clean and comfortable. The bed was very comfortable and the breakfast had good variety. It was very close to the Mayo Clinic.
Cons:
10.0
Dlndswl
Exceptional
family with young children
06-04-2017
Overall good hotel, very clean,...
Pros: Breakfast was good
Cons: No view
7.9
Derrick
Good
young couple
05-31-2017
Good overall
Pros: yes
Cons: Air condition unit noisy
3.3
Christie
Poor
young couple
05-30-2017
Not recommended unless complete overhaul,...
Pros: The facility has a lot of exterior and interior damage, parking is not good, place is run down a bit in rooms, there are nats or mosquitos on exterior balcony and inside room.
Cons: It was beach front
4.2
Elizabeth
Disappointing
young couple
05-15-2017
Disappointing
Pros:
Cons: We reported on our first day of our stay that the air conditioner was not cooling the room but no one ever came and took care of it.
10.0
Cheryll
Exceptional
solo traveller
05-10-2017
Great stay
Pros: Everyone was extremely personable and helpful... loved the pillows!!???
Cons:
9.6
Brandon
Exceptional
young couple
05-07-2017
Exceptional
Pros: the staff at the desk was really nice and helpful
Cons:
10.0
Frank
Exceptional
young couple
03-29-2017
Great place to stay at...
Pros: HIE has the best of the hotel breakfasts.
Cons: No complaints.
10.0
Henry
Exceptional
family with young children
03-14-2017
Excellent facility staffed by wonderful...
Pros: Absolutely nothing to complain about
Cons: See prior answer
8.3
Erika
Very Good
young couple
03-09-2017
Nice, clean...fine for a short...
Pros: Nice little manager's happy hour which offered us a few free beers. Breakfast is fine...fruit, eggs, etc.
Cons:
6.7
Teri
Pleasant
solo traveller
02-24-2017
Pleasant
Pros: room was fairly quiet,
Cons: pillows were lumpy, carpet was sticky
10.0
Daniel
Exceptional
solo traveller
02-09-2017
Great place for a great...
Pros: Excellent breakfast offerings--well prepared and presented. Manager reception in evenings was a nice touch as well. Comfy beds.
Cons: Room cleaning a bit deficient: ice bucket liner and cups not replaced.
9.2
Sandee
Wonderful
solo traveller
02-07-2017
Superb
Pros: The hotel itself was wonderful, well kept, with pretty views & close to the Mayo Clinic, beaches & shopping. The bed was very hard as was the sofa. However the couch and chairs in the lobby were very comfortable. The laundry facilities were excellent as well. The hotel shuttle provided prompt & courteous service between the Mayo Clinic & hotel. Even if they had just returned from picking someone up, they would leave immediately to pick up the next guest. Overall it was an excellent stay. The only reason I downgraded it was for comfort.
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