The Ritz-Carlton Key Biscayne, Miami

AAA Inspector Rating
8.7
Excellent
342 Guest Ratings
455 Grand Bay Dr
Key Biscayne, FL 33149- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.7
Bath4.7
Public Areas4.8
AAA Inspector Notes
Cemented as a staple of luxury, this oceanfront resort offers a color palate reflective of the surrounding sun, sea and sand. A bounty of amenities await you in the beach-inspired guest rooms. The luxurious bedding ensures a wonderful night's sleep. The lobby features marble floors and a slew of stunning floral arrangements. Multiple recreational facilities, an abundance of shops and restaurants make this a popular destination. The resort has nearly 20,000 square feet of function space, which caters to large corporate groups and the most elaborate events that one can imagine. This resort is also a haven for families and has received accolades for educational programs and activities designed for children. The service, though, is why guests are always returning. This is truly a destination for all to enjoy! Smoke free premises. 447 units, some efficiencies, kitchens and condominiums. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Jct Crandon Blvd, just e. 455 Grand Bay Dr 33149.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, tennis, recreation programs, kids club, bicycles, lawn sports, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-within Key Biscayne.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 342 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
rooms with excellent views
Pros: beautiful location
Cons: restaurants were excellent, but not enough reservations, multiple families with children that could not dine until after 9:30
8.0
David
Very Good
Traveling as Couple
01-19-2018
Pros: staff......
Cons:
4.0
Justin
Disappointing
Traveling as Couple
01-19-2018
Pros: Location
Cons: everything was too expensive
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: I loved the personnel the cleanliness and the room
Cons: The murky beach water
8.0
Verified Hotel Guest
Very Good
Family with Young Children
01-19-2018
Pros: The decoration and finishes has certainly the higher-end feel you should expect from a 5-star hotel. Cleanliness is certainly a plus and the landscaping is immaculate. Food at the pool restaurant was also of good quality.
Cons: The world-renowned service that one would expect from a Ritz was not something I found here. Slow or forgetful service (try explaining to a 4yr old the soccer ball they said they had available was never brought to us), 1/2 hour wait for extra toiletries..
Showing reviews 1 - 5 of 50