Casa Marina, A Waldorf Astoria Resort

AAA Inspector Rating
1500 Reynolds St
Key West, FL 33040- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath3.1
Public Areas3.6
AAA Inspector Notes
Part of this hotel was built in 1921 by Henry Flagler, the other building wings were built in the 1980s. Guest rooms and suites are available with ocean views, many with balconies or patios. Some suite units have a walkout lanai to the beach or pool. Microwaves are available upon request. The spa offers indoor and outdoor treatment areas. Smoke free premises. 311 units, some two bedrooms. 3-4 stories, interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 4 mi s on Flagler Ave (CR 5A) from jct SR A1A. 1500 Reynolds St 33040.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
cabanas, motor boats, self-propelled boats, boat dock, fishing, recreation programs, bicycles, lawn sports, health club, spa.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 879 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Gorgeous Resort with excellent location and beautiful views!
Cons:
5.0
Joseph
Fair
Traveling as Couple
10-20-2017
Pros: It was clean & spacious
Cons: Very long wait times to ask questions at front desk or concierge.. Was very expensive hotel then was unaware of a $30/day charge for using hotel facilities which is absurd because should be included in what you pay already. We felt wasnt worth the money !
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: The beach and customer service.
Cons: Rooms are run down and beat up--scratched & broken furniture, rusty bathroom furniture & fixtures, dust & debris on the floor, etc. Definitely NOT acceptable for nearly $----/night. Several staff apologized and acknowledged this but offered no
10.0
Mark
Exceptional
Traveling as Couple
10-20-2017
Pros: Great location
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: This is the 3rd time I have stayed at Casa Marina Resort. The resort is beautiful with beach. The pools are well maintained and the pool/beach staff are really nice!
Cons: The restaurant menu is very limited and not as good as expected. Also, I am allergic to seafood and they fry everything in the same fryer which is a health issue. Front desk staff not nice and not willing to go extra mile when asked to add 1 more night
Showing reviews 1 - 5 of 50