La Concha Hotel & Spa

AAA Inspector Rating
430 Duval St St
Key West, FL 33040- Map It
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.2
AAA Inspector Notes
You know how they say location, location, location? Well, if you enjoy shopping and the nightlife of the world-famous Duval Street, then this is the place for you. Most guest units are compact. You can't get any closer to the action than this! This hotel, the tallest building in all of Key West, features an impressive lobby with an upscale and chic décor complete with a water feature. Smoke free premises. 160 units. 2-6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Corner of Duval and Fleming sts; in Old Town. 430 Duval St St 33040 (430 Duval St).
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
limited exercise equipment.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 688 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Group
07-31-2017
I love the location and have stayed here sevrral times over the past 30 years. The renovation and name change make it very nice.
Pros: Love the layout of the lobby and pool area.
Cons: Rooms had to much furniture and not enough chairs.
3.0
Verified AAA Guest
Poor
Couple
06-28-2017
Extremely poor. I would have checked out after one day if I could have gotten my money back.
Pros: The location is the only nice thing about this hotel.
Cons: I have a recipt showing I paid 648, the argued I only paid 325 even with proof! They charge for parking whether you use valet or not. I recommend you DO NOT use valet, I have a picture of the valet guy sleeping in my car!
10.0
Mollie
Exceptional
review category group of friends
04-16-2018
Great stay at an exceptional...
Pros: The rooms were tastefully decorated and cozy. I had read that some travelers felt the rooms were small, but I felt they were plenty spacious for being a hotel room in such a great location. I also liked the use of shutters to help keep the room dark in the morning. Jordyn, the pool bartender, handled busy times at the pool bar with ease & made great drinks - all with a pleasant demeanor. The location cannot be beat.
Cons: Maybe consider an interior shower door handle that isn’t so sharp. Because of the bathroom space constraints, the shower is narrow & it’s easy to scrape yourself on the interior handle. Obviously, a minor issue, but something to be aware of. It would also be helpful to have a trash can out by the pool for throwing away cups & beer cans from the bar. There is only one bartender on staff & she was consistently busy & unable to go around picking up trash. Plus, it gets pretty windy by the pool & being able to throw away things that might otherwise blow away would be helpful.
5.0
Verified Hotel Guest
Fair
Solo Traveler
04-13-2018
Pros: The room itself was comfortable and, even though my room was by the elevator, it was quiet. Air conditioning worked great which is a must in Key West.
Cons: For some unexplained reason, I got no housekeeping service. A package was left for me at the front desk and had I not asked about it, I would not have received it (no message left on my phone). Front desk staff nice but a bit clueless
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Good central location.
Cons: parking was overpriced
Showing reviews 1 - 5 of 50