Gaylord Palms Resort & Convention Center

AAA Inspector Rating
8.7
Excellent
673 Guest Ratings
6000 W Osceola Pkwy
Kissimmee, FL 34746- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.8
Bath3.7
Public Areas4.6
ARATED
AAA Inspector Notes
Inspector Pick (Landscape/gardens): I enjoy wandering the lavishly landscaped walkways and the Everglades area has gators and turtles!
One will marvel at the striking architecture when pulling up to this eco-friendly hotel! Top-notch service paired with unparalleled décor makes this one of the top destinations in the Orlando area. The expansive grounds are accented with colorful and well-manicured landscaping, which gives a world-class effect as you make your way up the drive to the entrance. The impressive atrium lobby houses large rock formations with streams and cascading waterfalls. The streams are stocked with koi fish, alligators and turtles. The resort appeals to all types of travelers. Families flock here due to vast amounts of recreational facilities and amenities that are right at their fingertips. Expansive banquet space, which includes a convention center, houses many corporate groups and caters to a slew of weddings throughout the year. The rooms are styled in three different themes, all offering upscale décor. Each room features a balcony and many overlook the atrium. It's easy to get lost here, but the property features a virtual concierge system scattered throughout in strategic areas of the property. The interactive digital displays allow you to access maps, your location, weather conditions, amenities at the resort and more. Smoke free premises. 1416 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-4 exit 65, just e; SR 417 exit 3 (Osceola Pkwy), just w. 6000 W Osceola Pkwy 34746.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
4 restaurants, also, Villa De Flora, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, recreation programs, playground, game room, health club, spa.
Guest Services
valet and coin laundry, room service, area transportation-within Walt Disney World.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 673 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Tha property was beautiful.
Cons: The staff was unhelpful. The resort fees and credits were unclear, borderline fraud.
5.0
Anonymous
Fair
08-11-2017
Pros: The atriums were fantastic.
Cons: Pool in family area way too small; very crowded. Not enough bathrooms for the two pools. Chairs, chaises in pool area strapped together so one was elbow to elbow with the next person. No MW in room. Was overcharged despite online price.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really like the breakfast and the whole atmosphere there. The scenery is beautiful. And outstanding customer service.
Cons: Na
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was very close to Disney. The hotel is beautiful!
Cons: I did not know that I would have to pay $22.50 per day parking plus an additional resort tee.
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff were very friendly, and we love the unique style of the hotel's floor plan . It's relaxing just to stroll through the atrium!
Cons: The shower in our room was not properly sloped, so it never fully drained. There was always a puddle of standing water, which feels a bit unsanitary.
Showing reviews 1 - 5 of 50