Gaylord Palms Resort & Convention Center

AAA Inspector Rating
8.7
Excellent
458 Guest Ratings
6000 W Osceola Pkwy
Kissimmee, FL 34746- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
One will marvel at the striking architecture when pulling up to this eco-friendly hotel! Top-notch service paired with unparalleled décor make this one of the top destinations in the Orlando area. The expansive grounds are accented with colorful and well-manicured landscaping, which gives a world-class effect as you make your way up the drive to the entrance. The impressive atrium lobby houses large rock formations with streams and cascading waterfalls. The streams are stocked with koi fish, alligators and turtles. The resort appeals to all types of travelers. Families flock here due to vast amounts of recreational facilities and amenities that are right at their fingertips. Expansive banquet space, which includes a convention center, houses many corporate groups and caters to a slew of weddings throughout the year. The guest rooms are styled in three different themes, all offering upscale décor. Each guest room features a balcony, with many overlooking the atrium. It's easy to get lost here, but the property features a virtual concierge system scattered throughout in strategic areas of the property. The interactive digital displays allow you to access maps, your location, weather conditions, amenities at the resort and so much more. Smoke free premises. 1406 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-4 exit 65, just e; SR 417 exit 3 (Osceola Pkwy), just w. 6000 W Osceola Pkwy 34746.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, also, Villa De Flora, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, recreation programs, playground, game room, health club, spa.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within Walt Disney World.
Terms
3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 458 guests
Showing reviews 1 - 5 of 50
5.4
Paula
Fair
family with older children
09-29-2016
Pros: Location was good for me.
Cons: My room have lots of moldy on the shower, my fan was very dusty,and my pillows on the bed was very small and uncomfortable. House keeper came on the second day and only left fresh towels, bathroom was left full hair on the floor. On the breakfast restaurant food was very dry, personal was very nice but quality of food very poor and very over charge, $75,00 dollares for 2 people. And valet parking is very over price too , $27.00 a day and if you count the tips , I was spending average of 45,00 dollars per day. But my biggest complaint was really the shower area with the moldy tiles. ☹️☹️☹️
10.0
Yoanny
Exceptional
family with young children
09-20-2016
Pros: Everything
Cons:
6.7
Natalia
Pleasant
family with young children
09-19-2016
Pros: Food at the Villa de Flora
Cons: The fact that the staff was rude while kicking us out of the pool when it started raining
9.2
Karissa
Wonderful
family with young children
09-10-2016
Pros: It's conveinent, restaurants, mini water park with slide and arcade for th kids, a lot to do under one roof.
Cons: My room was 1,300 feet smaller than described and it's a big facility so parking is a walk and valet is a wait. They no longer have characters.
9.6
Renee
Exceptional
solo traveller
09-08-2016
Pros: It was perfect
Cons:
Showing reviews 1 - 5 of 50