Guest rooms are spacious with an upscale design and attractive earth tones. Some rooms feature a separate area with bunk beds, a TV and a small desk, which is great for kids. The hotel is only a short drive from several attractions and overlooks a conservation area. The inviting pool area includes an attractive water feature.
Smoke free premises. 169 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-major attractions.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 188 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Family w/Children
02-27-2018
The hotel was great. I liked the room and the size. The pool was lovely- felt more secluded than it actually was
Pros: The pool. Breakfast was delicious. Love that there was a full bar on site as well as food and snacks you could buy.
Cons: The elevator broke down once while we were there and the staff didn’t seem surprised. Also the location was hard to get out of driving due to high traffic volumes and a short left turning light .
7.5
Green52
Good
solo traveller
04-22-2018
Good location for family or...
Pros: Staff, location, cleanliness, comfortable bed
Cons: Can't open windows for fresh air, breakfast is below average and not as good as stated in booking.com, hotel is crowdy and elevators take forever
10.0
Anonymous
Exceptional
family with young children
04-20-2018
Exceptional
Pros: Very professional and clean
Cons:
9.6
Precious
Exceptional
review category group of friends
04-19-2018
It was very relaxing
Pros: I love the breakfast are and the pool
Cons:
10.0
Btrflyhrt
Exceptional
young couple
04-19-2018
Exceptional
Pros: Location! We stayed the night to break up the drive. Wanted to have dinner/drinks at Disney Springs. Very close.
Cons: It was great! No bad reviews.
9.6
Sabrinaquilina
Exceptional
review category group of friends
04-18-2018
Perfect
Pros: I spent a night there with my friend, room was clean and beds were very comfortable. All the hotel looks fresh and clean. Location is close to Disney.I recommend this hotel to everyone who is traveling to Disney, to family or just friends who want to enjoy their time to Orlando.
Cons: Everything was perfect
9.6
Brittany
Exceptional
young couple
04-17-2018
Excellent service, breakfast, and spacious...
Pros: Excellent staff, extra accommodating and friendly! The facility was very nice although the room itself showed a little age. Bed was comfy and room was very spacious. The couch was soft, large, and definitely a bonus having two teenagers with us. The galley kitchen was really cool with fruits, yogurt, bagels, oatmeal, pancakes (from frozen I believe), scrambled and boiled eggs, and bacon. Cereals, juices, milk, water, and coffee. We would definitely stay at this hotel again.
Cons: Grout loose in the bathtub/shower
10.0
Marianne
Exceptional
young couple
04-17-2018
Exceptional
Pros:
Cons:
10.0
Rene
Exceptional
young couple
04-16-2018
Exceptional
Pros:
Cons:
10.0
Michael
Exceptional
young couple
04-12-2018
Would stay here again, and...
Pros: Beds comfortable, staff interactive and friendly. Housekeeping timely and efficient. Nice gym on the six floor with brand new equipment (has that "new gym smell"). Nice free parking, unlike other "resorts".
Cons: Breakfast two of the three days had no meat. Different days were different egg-creations for which they provided the ingredients. Would like to have seen a waffle iron perhaps? Definitely want to see more bacon or sausage.
10.0
Angel
Exceptional
young couple
04-09-2018
Great Hotel!!!
Pros: Nice and clean room
Cons:
9.2
Kyle
Wonderful
young couple
04-09-2018
Superb
Pros: The room was huge, they did not charge extra for parking, and the staff was super helpful
Cons: Went to the park and came back at 4:45 and my room was still not cleaned (the room service was working their way down my hallway) they knocked on my door at around 5pm and I told them not to worry about it. Next morning, they started knocking my my door at 8:30 AM and came back twice after waking me up each time.
10.0
Jonathan
Exceptional
review category group of friends
04-07-2018
Exceptional
Pros: Great location, great staff! Good breakfast
Cons:
10.0
Anonymous
Exceptional
family with young children
04-07-2018
Great stay! Will stay again
Pros: We stayed in the family suite, the kids loved the bunk beds. The room had plenty of space for my family. The staff were awesome and very friendly. And the free breakfast was delicious!
Cons:
9.6
Family
Exceptional
family with young children
04-06-2018
Overall our stay was one...
Pros: The front desk staff were really nice and knew what they were doing which helped with check in and check out timeliness. All other service staff were also very cordial. Pool was very nice and the area was clean. The free breakfast buffet was the largest that I have every experienced and we've traveled a lot!! Oh, and the coffee cups are real mugs not paper.. The hotel is walking distance to Olive Garden and they offered specials (good food.)
Cons: Our Room was not ready at check in time. However, we were given a very clean and spacious room (loved it!) Our shower leaked and had no water pressure. Did not complain because we were only there 2 nights.
7.5
Eswara
Good
family with young children
04-06-2018
Good
Pros:
Cons:
9.6
Henry
Exceptional
family with young children
04-03-2018
Even though I only stayed...
Pros: Everything was really nice as described on the online reviews.
Cons:
7.9
Andretti
Good
family with young children
04-01-2018
Hyatt to Magic Kingdom/Epcot
Pros: Nice big property. Clean room. Free parking. Okay breakfast.
Cons: Shuttle only went to Epcot where you will need to take a transport to where you wanted to go. Need more variety in breakfast.
10.0
Anonymous
Exceptional
solo traveller
04-01-2018
Exceptional
Pros:
Cons:
8.3
Balkrishna
Very Good
young couple
03-27-2018
It was convenient.
Pros: The breakfast was awesome.
Cons:
10.0
Jody
Exceptional
family with young children
03-25-2018
Exceptional
Pros: Very Fancy!!
Cons: Different breakfast but still good!!
10.0
Jenna
Exceptional
family with young children
03-23-2018
Terrific staff and a super...
Pros: Really friendly staff, room was ready early, room very clean
Cons:
9.2
Mr
Wonderful
family with young children
03-21-2018
Room was great kids loved...
Pros:
Cons: The breakfast options could be have a few more options. The bowls were fine, but it was just eggs, biscuits and gravy and french toast. Would of enjoyed a choice a meat to go with the southwest bowl on a Tuesday.
7.1
S
Good
review category group of friends
03-20-2018
You'd expect more.
Pros: Nice beds. Quiet place. Nice little shop in the lobby.
Cons: I'd asked for an early check-in, didn't get a reply. I arrived 30min before check-in time, the room wasn't ready. They got my phone number and said they'd call me when the room was ready, they didn't.
Not up to expectations.
8.8
Irene
Excellent
solo traveller
03-19-2018
Fabulous
Pros: Complimentary breakfast
Cons: when I inquired the Concierge about Magic Kingdom tickets, he proceeded to try to sell my some timeshare options. When I told him, that I was not interested, he did not help me with any tickets and I bought them at the main entrance of Magic Kingdom.
10.0
Jsime
Exceptional
family with young children
03-19-2018
Exceptional
Pros:
Cons:
10.0
Ron
Exceptional
solo traveller
03-19-2018
Exceptional
Pros:
Cons:
9.4
Bruce
Wonderful
young couple
03-19-2018
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
03-19-2018
Lovely stay
Pros: I enjoyed my entire stay. Breakfast was nice, the location was perfect and the accommodations were delightful.
Cons: It could have been a little less extensive but it is Orlando, it was worth it.
10.0
Sarah
Exceptional
family with young children
03-17-2018
Exceptional
Pros:
Cons:
7.1
Janine
Good
young couple
03-15-2018
A comfortable stay
Pros: The bed was comfortable and the room was a good size. A good location for visiting attractions.
Cons:
6.7
Daniel
Pleasant
solo traveller
03-15-2018
Pleasant
Pros:
Cons:
9.2
Anonymous
Wonderful
review category group of friends
03-15-2018
I love hyatt place hotels
Pros: Basically, Hyatt place hotels give you exactly what you are looking for in hotels: very comfy room, yummy breakfast, and friendly staff. All in a reasonable and affordable rate.
Cons: Nothing
9.6
Credo3
Exceptional
family with young children
03-14-2018
Exceptional
Pros: Our room was clean and spacious. Breakfast was what you would expect from breakfast included. Not great, not bad. My Granddaughter and I loved the hot tub with the ramp going into it. It was fun stretching out on the ramp to partially immerse yourself in the warm water. The hotel is located very close to Disney Springs, so driving over was no problem. I think Lake Buena Vista is the best area of Disney to stay in.
Cons:
9.2
Anonymous
Wonderful
solo traveller
03-14-2018
Repeat experience
Pros: Seating area in room, space in room, friendly staff, quiet, very nice and simple breakfast with healthy choices
Cons:
10.0
Nancy's
Exceptional
family with young children
03-13-2018
Exceptional
Pros: All
Cons:
8.8
Chriszhuhai
Excellent
young couple
03-12-2018
Broken Sun Loungers
Pros: Free breakfast was goodLocation is good, close to restaurants etc.
Cons: The sun bed or loungers by the pool were totally broken, the fabric had stretched so you now laying on metal bars!
5.8
Jorge
Okay
family with young children
03-12-2018
Mediocre
Pros: Refrigerator didn’t work. Had to walk down from the 4th floor to use their refrigerator so that the breast milk didn’t go to waste.
Cons: The staff, they couldn’t owner a military discount.
9.2
Cyrus
Wonderful
family with young children
03-11-2018
Superb
Pros:
Cons:
9.2
Jerry
Wonderful
young couple
03-09-2018
We enjoyed the location, breakfast...
Pros: Size of room. Clean & comfortable
Cons:
9.6
Tony
Exceptional
young couple
03-08-2018
Exceptional
Pros:
Cons:
4.2
Anonymous
Disappointing
family with young children
03-08-2018
Disappointing
Pros: Location of the property
Cons: They sold the room I've selected to someone else and told me that nothing was guaranteed if you book with the third party.
The staff was also rude and not accommodating.
Basically I had to settle for less than I've booked.
10.0
Irene
Exceptional
family with young children
03-07-2018
Exceptional
Pros:
Cons:
9.6
Kerry
Exceptional
family with young children
03-06-2018
Exceptional
Pros: Everything was great, except our view, which was of the roof.
Cons: The view from our room. Also I wish the rides going to Epcot were more frequent.
10.0
Twaneshia
Exceptional
family with young children
03-06-2018
Exceptional
Pros:
Cons:
6.7
Gayle
Pleasant
young couple
03-03-2018
Pleasant
Pros: Staff was very friendly. Concierge was very helpful. The shuttle service to Disney was good.
Cons: More returning shuttle time would have been good. If you didn't make the 7:00 shuttle you had to wait till 10:00. The shuttle buses were not the best shape. The shuttle took you to EPCOT every time then you had to take Disney trans to whichever park you wanted. Then you had to get back to EPCOT to take the shuttle back.
9.2
Anthony
Wonderful
family with young children
03-01-2018
Great
Pros: Nice property. Nice area overall great place
Cons: The check in associates were rude
10.0
William
Exceptional
young couple
03-01-2018
Exceptional
Pros: Breakfast was above expectations, Staff, VERY knowledgeable and FRIENDLY!!! We had no unusual requests but everything from checking in, the pool, concierge staff, even building maintenance were friendly and extremely helpful!! Would LOVE to go back!
Cons:
10.0
Alexa
Exceptional
young couple
02-28-2018
Exceptional
Pros: The bathroom had really nice lighting. And the room was very spacious. Hotel staff were super friendly.
Cons: The elevators took a really long time but hey that’s what the stairs are for.
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