Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located in a quiet cul-de-sac with a gated entry, this hotel features spacious rooms with a separate living area with a sofa sleeper and a wet bar. TVs are internet capable. The hotel shares a courtyard with its sister properties. All guests enjoy access to the marketplace, an ice cream shop, a game area, a gift shop and a well-equipped fitness center.
Smoke free premises. 400 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, area transportation-within Walt Disney World.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 2705 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: The cleanliness, the staff and the location.
Cons: Everything was great!
8.0
Anonymous
Very Good
07-21-2017
Pros: We enjoyed our stay very friendly staff.
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: Close to shopping centers and attractions
Cons: When I arrived they didn't have a king bed so they moved me to another hotel across from them and waived parking fees for the hassle.
5.0
Anonymous
Fair
07-21-2017
Pros: In general the Was clean staff accommodating, the location is excellent accessible to a lot of places and the main tourist attractions.
Cons: The room was always to warm we could not adjust the air and the toilet was not cleaned for our entire stay 4 nights. I am a coffee drinker the hotel stopped making coffee when breakfast was over, very disappointing.not enough lighting in rear of hotel.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Stay here all the time, Clean friendly, and accommodating
Cons: None
9.0
Anonymous
Wonderful
07-21-2017
Pros: Probably the cleanest hotel I've ever stayed in and I'm that person who brings my own sheets and blankets!
Cons: The air conditioner needed help. Kept going off and on every 2 minutes. Asked for a repair man to look at, but didn't get resolved
8.0
Anonymous
Very Good
07-21-2017
Pros: Very nice place. Equal to other Springhill Suites of higher level.
Cons: Breakfast while free was across the lot to another hotel and it was raining and very inconvenient.
8.0
Anonymous
Very Good
07-21-2017
Pros: Proximity to outlet
Cons: Construction in lobby and the breakfast is at another hotel...not downstairs....thata misleading
7.8
Verified AAA Guest
Good
12-18-2016
The hotel itself was great. Well lit halls, ample elevator, laundry a bit pricey
Pros: Well lit halls, free breakfast, cleanliness.
Cons: Given a handicap room, needed updating, Poor lighting
10.0
Anonymous
Exceptional
07-19-2017
Exceptional
Pros:
Cons: USE REAL EGGS
9.6
Anonymous
Exceptional
07-19-2017
Exceptional
Pros: Big room to stretch out in. Like the mini fridge and wet bar. Quick drive to the Disney World parks!
Cons: Breakfast was the same food everyday.
9.2
Anonymous
Wonderful
07-19-2017
Overall stay was good, great...
Pros: The room was good size and has a sofa and a desk. Internet was fast and connection was good. Bed was comfy as well. I like that they have coin laundry facilities on each floor, great option to get clean clothes after a day of walking in the theme park.
Cons: Having to pay for parking is a bit annoying.
6.3
Anonymous
Pleasant
07-18-2017
Pleasant
Pros: Check in and out were very efficient. Had choice of 3 pools (pool at neighbouring Courtyard was quiet, clean and attractive). Looked like interior of Courtyard apartments had been refurbished and were much more attractive than Springhill. Pizza from Marketplace was good. Shop quite well stocked, if a bit expensive for essentials, eg water (walk across to Shell garage and get much cheaper).
Cons: Interior of Springhill was dated and ground floor dining and lobby area closed off for refurbishment. Had to walk over to neighbouring building for breakfast which itself was pretty awful except for the muffins. Pool at Springhill a bit tired looking and on first evening overcrowded with large group having a bring your own crate of beer party. Disney shuttle services ran 4 times in the morning (which had to be booked) and 4 return times in the evening (first come basis). Return service was always late and one evening had extremely grumpy and aggressive woman driver. Would not recommend if you want hotel close to Disney with regular and pleasant shuttle service.
3.8
Anonymous
Poor
07-17-2017
Poor
Pros:
Cons: HAD TO SWITCH ROOMS CAUSE ROOM WAS DIRTY, THSY TOOK LONG WHEN I CALLED TO COME LOOK AT THE ROOM AS IT HAD BLOOD STAIN ON PILLOW AND COUCH HAD A WEAT SPOT DID NOT KNOW WHAT IT WAS?
8.8
Anonymous
Excellent
07-17-2017
I like this hotel.
Pros: The room was comfortable and clean.
Cons: The bath tub had stains in it and that breakfast was not at this hotel location.
3.3
Anonymous
Poor
07-17-2017
Never again
Pros: The only good thing going for this hotel is the pool and even that was dirty.
Cons: The keys had to be switched 4 times because they decided to quit working. I was locked out for 20 minutes until someone came and let me in. No sorry about the inconvenience or nothing. They have a very small shop to get drinks like water for $3.50 and everything else is 300% up charge. There is no soda machines anywhere. Every time we swam there were never any pool towels to dry off. I could keep going but I've waisted enough time with this hotel.
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros: All
Cons: Nothing
7.5
Anonymous
Good
07-17-2017
Good hotel
Pros: Location and quietness
Cons: Double bed size is too small
9.6
Anonymous
Exceptional
07-16-2017
Will come back again on...
Pros: Convenient location for eating & shopping.
Cons: Elevator speed is slow but it can be forgiven.
10.0
Anonymous
Exceptional
07-16-2017
Exceptional
Pros: They should have more biscuits in the morning
Cons:
8.8
Anonymous
Excellent
07-15-2017
Fabulous
Pros: The location was great!
Cons: The hotel was being renovated!
6.7
Anonymous
Pleasant
07-15-2017
Pleasant
Pros: Nuthing
Cons: The people
9.2
Anonymous
Wonderful
07-15-2017
Superb
Pros:
Cons: The fact that I have to pay for parking everyday after the hotel fee.
5.0
Anonymous
Fair
07-15-2017
It's normal
Pros: Name Marriott that's y v book
Cons: Pay parking??????
6.5
Anonymous
Pleasant
07-15-2017
Pleasant
Pros: Great staff!!!!!!
Cons: The room was dirty
10.0
Anonymous
Exceptional
07-14-2017
Good option for a week
Pros: Staff very friendly.
Cons: The pool close early.
7.5
Anonymous
Good
07-14-2017
Good
Pros: Breakfast was good the beds good as well.
Cons: Not enough shampoo, conditioner, soap.
10.0
Anonymous
Exceptional
07-13-2017
Worth the stay all aspect
Pros: Overall excellent place to stay for your money
Cons:
10.0
Anonymous
Exceptional
07-13-2017
I wish to come again
Pros: Breakfast, pool
Cons: The view
9.2
Anonymous
Wonderful
07-13-2017
Superb
Pros:
Cons: The breakfast was too crowded. Needs to have own breakfast for each hotel on property
8.8
Anonymous
Excellent
07-12-2017
Very good place to stay...
Pros: Breakfast and swimming pool were good .
Cons: No drinking water in the room or floor
5.4
Anonymous
Fair
07-12-2017
Passable
Pros: Breakfast was good and bed was comfortable.
Cons: Because you're in "the village" there is no parking near your hotel at all. The couch and comforter were really stained. Luckily we weren't there to hang out at the hotel!
7.5
Anonymous
Good
07-11-2017
Nice area to dream
Pros: Comfortable bed 3 pools to chose from,nice breakfast
Cons: CNN as my form of information as we were having breakfast,poor selection on the management part
8.8
Anonymous
Excellent
07-10-2017
Nice hotels
Pros: Good location friendly people
Cons: Breakfast in another building
10.0
Anonymous
Exceptional
07-10-2017
Marriot Village is the best.
Pros: Nice on everything.
Cons: N/a
6.3
Anonymous
Pleasant
07-10-2017
Lacking a little
Pros: good location
Cons: The air conditioner in the room did not work properly. I contacted the front desk staff and they would not answer the phone. I had to go down to the lobby at midnight to address the air issue. In addition, the lobby is under construction as of 07.05.17, and could not be accessed. There was no inside lounging area, for breakfast, we had to be deferred to one of the other Marriott chain hotels on the property.
3.8
Anonymous
Poor
07-10-2017
Pretty face, but not worth...
Pros: -Modern decor
-Included breakfast
-nice pool
Cons: -Rusty tub
-Shampoo only half full, obviously wasn't new
-2 tiny garbage pails, no bags in or offered.
-**Impossible to get someone on the phone at front desk
-fee to park car
10.0
Anonymous
Exceptional
07-10-2017
Exceptional
Pros: Just Beautiful and close to stores/restaurants!
Cons: Having to pay to park on premises after paying for rooms!!
7.5
Anonymous
Good
07-10-2017
It was ok.
Pros: Customer service
Cons: Construction and parking
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Beautiful place
Cons:
10.0
Anonymous
Exceptional
07-09-2017
Excellent Choice!
Pros: Very nice rooms!
Cons: I think kids were playing on our door .... we were close to the ice machine and someone threw ice at the door as ran - not the hotel's fault.
8.3
Anonymous
Very Good
07-08-2017
Overall good experience
Pros: Breakfast was good, but would have liked to have made to order.
Cons: No ventilation in the bathrooms
8.3
Anonymous
Very Good
07-08-2017
over all not bad ,rooms...
Pros: the free breakfast was much better than most hotels
Cons: construction
8.3
Anonymous
Very Good
07-08-2017
Good family hotel
Pros: Close ness to Disney and transportation
Cons: Shower knob very hard not easy to operate
5.8
Anonymous
Okay
07-08-2017
Money worted
Pros: Location, and value for money
Cons: Small room for a family of 5. We spend 2 nights without cleaning services
10.0
Anonymous
Exceptional
07-07-2017
Best hotel
Pros: Excellent customer service , great view to the pool , best breakfast , big rooms
Cons:
7.9
Anonymous
Good
07-06-2017
Remodeling incovenience
Pros: The room was nice and pretty big for the price. The room was clean as well. Location was close to everything, except to leave the property there is always traffic. But that could just be the Orlando area and 4th of July weekend.
Cons: I did not like the construction being done. One of the elevators was down and we were placed on the 5th floor, with luggage's to tow. Luckily the staff relocated us. It would have been nice to be informed of the elevator issue as well as the remodeling being done. Other than that, I would book in this hotel or the other hotels in the Marriot village again.
7.9
Anonymous
Good
07-06-2017
Good
Pros: Location
Cons: Breakfast at other property i mean at fairfield inn.
Curtain was too short early morning there was light in the room very uncomfortable.
10.0
Anonymous
Exceptional
07-06-2017
Really nice for the value...
Pros: Very clean and comfortable
Cons: Having to walk to another facility for breakfast. Breakfast area was way too crowded. Parking area was way too packed.
10.0
Anonymous
Exceptional
07-06-2017
The ultimate Orlando experience where...
Pros: Very helpful and delightful staff. The location was perfect for traveling to the Disney theme parks, especially during the extremely high traffic times.
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