A short drive or a brisk walk from Downtown Disney, this hotel is located on a cul-de-sac with two sister properties. They share an outdoor food court that has an ice cream shop and market place. Guest rooms are spacious and have a separate living room with a sleeper sofa and wet bar area.
Smoke free premises. 400 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, area transportation-within Walt Disney World.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 1653 guests
Showing reviews 1 - 5 of 50
9.6
Mary
Exceptional
solo traveller
09-21-2016
Pros:
Cons: Would like gluten free options
9.6
Katie
Exceptional
young couple
09-21-2016
Pros: Loved the location, the breakfast facilities and coffee in the foyer, the free shuttle and the convenience of a laundry room.
Cons: The air con in our room was incredibly noisy. If it wasn't for the fact that we were so tired, it would certainly have impacted on the comfort of our room,
9.2
Jorge
Wonderful
family with young children
09-21-2016
Pros: Everybody friendly, and been able to use all facilities of 3 hotels of marriot. Location
Cons: Variaty of breakfast
9.6
Barbara
Exceptional
review category group of friends
09-21-2016
Pros: Great breakfast
Cons: Pull out mattress needs replacing
9.6
John
Exceptional
young couple
09-20-2016
Pros: The breakfast is very popular and busy no matter what time we went.(6:30 a.m. till 9:30 a.m.) We liked our bed , pillows , room and everything else to the point that we extended our stay by 7 days.
Cons:
6.3
Magno
Pleasant
young couple
09-19-2016
Pros: Location is awesome
Cons: AC wasn't working and they didn't want get us another room before they send the technician to the room to check it, which took almost an hour.
Also they charge $8.00/day for parking.
9.2
Gary1985
Wonderful
mature couple
09-19-2016
Pros: Location for Disney parks and resturaunts near by are great and close to Disney springs like $12 in a taxi and its great for dinning and drinking. Hotel bar in courtyard is really good quality and the staff in the bar are fantastic they really make you feel relaxed. I've been going Orlando for many years and this was a great hotel for location will be back at some point
Cons: Only thing I would say is the rooms in the courtyard are a little dated and basic we had a king suite with a seperate living area and it was a little tired but very clean
5.8
Sheren
Okay
family with young children
09-19-2016
Pros: Location and price, and the breakfast was good
Cons: The room was not clean, and I found a bug (as shown in the picture) on the fridge just after we checked in.
10.0
Marielou
Exceptional
family with young children
09-18-2016
Pros: The staff were extremely lovely and all very helpful. Our room was a good size for our party of 3 staying for one week, plenty of comfortable space for us, with very reliable housekeeping- our room would always be immaculate upon return from day trips out. Laundry facilities were simple yet essential for our visit, detergent was provided, we found this very convenient for our stay. Breakfast provided a good selection of items but top choice in my opinion were the Mickey Mouse waffles-a great way to start the day!! If my family and I were not out at a park for our meals, the Village market had a good choice of items (with option for room delivery)
as well as the other neighbouring hotel, part of the Marriott village, offering delicious meals to eat in or takeaway to our room. We didn't rent a car for the weeks trip and the shuttle service provided by the hotel, was more than enough. Prompt and efficient with friendly drivers for short drives to Disney parks and Universal. The location of the hotel was a short walk to an outlet shopping mall with an array of discounted brands. The three of us were kept entertained when at the hotel with the swimming pool, gym and games room all on site. My family included a member with special needs, who also has certain dietary requirements. We had brought some "free from" food items with us, as we were unsure of suitable options for him but without even having to do a food shop ourselves we were able to choose a healthy selection for his needs on site. As well as enjoyable entertainment in our hotel and the vicinity of its location, where he enjoyed himself immensely. Our overall experience for Springhill Suites by Marriott was excellent. Highly recommended and would definitely return!
Cons: It's hard to say as we were very happy with our visit. Maybe possibly a wider selection of fruit at breakfast... but even that isn't a big issue.
8.3
Daniel
Very Good
solo traveller
09-18-2016
Pros:
Cons: pool could have been open later than 10 PM
9.6
Louise
Exceptional
family with young children
09-15-2016
Pros: Comfy beds, nice spacious rooms, friendly staff, good location
Cons:
8.8
Erika
Excellent
family with young children
09-15-2016
Pros: The rooms and pool area are great
Cons: If you are going to any park besides Magic Kingdom find another ride instead of shuttle. It was not fun with a toddler going from bus to moneral to bus just to get to Animal kingdom
9.6
Marie
Exceptional
mature couple
09-15-2016
Pros: Bed was extremely comfortable and the room was spacious. Loved the fact that we were able to utilize all 3 properties for swimming and that one had a bar restaurant on-site.
Cons: Breakfast was ok, could have had more of a variety for meat selection. Only choice was pork or turkey sausage. Would've liked to have a Canadian bacon, ham selection.
6.7
Angela
Pleasant
family with young children
09-15-2016
Pros: Staff was very nice
Cons: The A/C in our room didn't get cool. We talked to the staff about it and they did send someone up to look at it, but it never got to a temperature we enjoy. The area by the elevators was always HOT! As if the heat was on!
10.0
Idania
Exceptional
family with young children
09-15-2016
Pros: Pool
Cons: None
10.0
Atasha
Exceptional
family with older children
09-15-2016
Pros: The staff was amazing. Especially Elizabeth.
Cons: The timing in which they came 2 clean the room.
10.0
Luis
Exceptional
review category group of friends
09-15-2016
Pros: No comments perfect place to stay.
Cons:
8.3
Andrea
Very Good
family with older children
09-14-2016
Pros: Ability to have more then 2 beds in a room
Pool
Mickey waffles and breakfast drink selection
Cons: A/C unit was way to load to sleep in peace.
6.3
Gina
Pleasant
family with young children
09-14-2016
Pros: The location
Cons: The room had a very bad odor however it was clean. We were not compensated at all for having to move in the middle of the night. AC was not up to par, hallways were very hot. Customer courtesy is not where it should be. I was shocked because I never experienced this at a marriott chain hotel. Renovations should be strongly considered.
8.8
Rosarito
Excellent
family with young children
09-09-2016
Pros: The localization and cleaner
Cons: The breakfas
7.5
Adnan
Good
family with young children
09-08-2016
Pros: Location
Cons:
7.5
Mary
Good
family with young children
09-08-2016
Pros: I liked everything about it. The free breakfast wAs great. The courtesy desk wAs good also
Cons: The door
To the pool was broken a couple of times
6.3
Robert
Pleasant
young couple
09-08-2016
Pros: A quiet night's sleep.
Cons: The room seemed so small.
10.0
Leyanis
Exceptional
family with young children
09-07-2016
Pros: Everything perfect. Excellent
Cons: All good
9.2
Geraldine
Wonderful
family with young children
09-07-2016
Pros: The location was excellent and the price of hotel stay was excellent.
Cons:
8.3
Roxanne
Very Good
family with young children
09-06-2016
Pros: location was awesome
Cons: the bathrooms could have been cleaner and the free breakfast lacked imagination and variety
7.9
Javier
Good
family with young children
09-06-2016
Pros: good location, great breakfast
Cons: Needs more amenities for kids
7.9
Riri
Good
family with young children
09-06-2016
Pros: Provided shuttle service to the parks. Close proximity to shopping centers and restaurants. Taxis were always available outside the hotel for a swift go. Pool area was nice and it was nice that we could go over to Courtyard and use their pool as well for an alternate. Loved the activities nights at the hotel as well. Very fun and interactive for the kids
Cons: Saw rodents in the bathroom on two occasions. Breakfast needs more menu options n changes
9.2
Gladis
Wonderful
family with young children
09-04-2016
Pros: Free breakfest , 5 minutes away from outlet and restaurants ! The staff was also nice and courteous ! Also free shuttle to Disney parks . I say for he price is was perfect
Cons: Bed to soft
10.0
Anne
Exceptional
family with young children
09-04-2016
Pros: The location of this property was perfect. It was very close to Disney World (5 mins drive) where we went for 3 days and also to Disney Springs' Cirque Du Soleil (11 mins drive), and there are a number of shopping options close by (via car that is). The staff at the hotel were very friendly, a special mention of ELISABETH at the front desk. She was super helpful and courteous. The breakfast was free and that was a huge help also. Be sure to try making the Mickey Mouse shaped waffles; a really nice touch. There are also several restaurants close by. The room was comfortable and having a microwave and a mini refrigerator in the room helped us a lot. The free WiFi was also helpful. The pool area is also very nice with a water feature that my 6 yr-old daughter absolutely enjoyed. There's a WalMart Superstore less than 5 mins away where you can get a few groceries etc. We'll definitely be staying here in the future when next we visit Orlando.
Cons: The Village Market was a bit expensive. Eggs everyday for breakfast could be a bit of a turn off. Possibly some hash browns and bacon could be a nice added touch.
10.0
Yaseen
Exceptional
family with young children
09-04-2016
Pros: The beds were very comfortable. Convenient location.
Breakfast is a steal.
Cons: Little crowded due to disneyland. But very close to access all the attraction
10.0
Hany
Exceptional
family with young children
09-04-2016
Pros: breakfast was limited , but match the value for money
room very comfortable/
Cons: Nothing
9.6
Annette
Exceptional
family with older children
09-01-2016
Pros: Staff were excellent. I had to do a little business while on vacation and they were super helpful with getting documents scanned and printed.
Breakfast was great, with a good variety. The Mickey waffles are a nice touch.
The room was huge compared to most Disney property hotels. Mini kitchen was great (we have food sensitivities and allergies).
Nice Publix nearby.
Clean laundry facilities.
There are three pools in the complex, and it's OK to pool hop!
Cons: The evening shuttles are 9, 10:40 and 11:30 (summer). With the evening crowds after fireworks, it was tricky getting back to the hotel. Fine for older kids, but a bit exhausting for the younger ones. There is no shuttle service in the afternoon.
10.0
Marty
Exceptional
solo traveller
08-31-2016
Pros: both excellent breakfast bed very fluffy, staff super friendly and cordial, very helpful loved staying at your facility, the microwave came in helpful. the small restaurants, and shops very handy, your lobby coffee service GREAT !! will return if in the area and recommend your place to others. All was GREAT !!
Cons:
7.1
Guofu
Good
family with young children
08-31-2016
Pros: money value
Cons: towels are black.
10.0
John
Exceptional
family with young children
08-31-2016
Pros: Everything was extremely great.
Cons:
9.2
Adel
Wonderful
young couple
08-31-2016
Pros: I liked the location of the community, the size and the privacy of the house, house was nicely equipped and finally the easy access to club and mail boxes system.
Cons: The only thing that I didn't like was staff of the leasing office behavior, because whenever I wanted or needed something related to the rented property, they asked me to call the main Home Suit Home.
6.7
Mirna
Pleasant
mature couple
08-30-2016
Pros: Bed was okay. Cheap
Cons: Water Stinks and room had a smell
10.0
Lillian
Exceptional
review category group of friends
08-30-2016
Pros: Accommodations were superb.
Cons:
10.0
Carmine
Exceptional
solo traveller
08-30-2016
Pros: Courteous and friendly. Grounds were beautiful.Shops were very nice.
Cons: Can't think of anything I didn't like.
8.8
Duane
Excellent
family with older children
08-28-2016
Pros: Very comfortable
Cons: Had to get maintenance to get ac working right. Old system needs central ac whole property
4.2
Joanne
Disappointing
family with young children
08-27-2016
Pros:
Cons: The pull out sofa bed was uncomfortable. The tissue holder kept coming out of the wall. The carpet looked old and dingy.
9.6
Terri
Exceptional
mature couple
08-26-2016
Pros: Bed were very comfortable. Breakfast was good!
Cons: Paying for parking. No coffee available before 5 pm. By 6, they were out of coffee.
3.3
Jay
Poor
family with young children
08-26-2016
Pros: Nothing
Cons: Everything
8.3
Eliane
Very Good
family with young children
08-26-2016
Pros: Very well located and good breakfast. Close to restaurants, outlet and parks.
Cons:
4.2
Brenda
Disappointing
family with older children
08-26-2016
Pros:
Cons: Staff did not respond to request. For bedding for soda bed. Called 3 times. No bed skirts on beds, exposed box Springs with corner supports hanging out. Blood stains on duvet. When I booked rooms they were suppose to be 2 queens, but we ended up with 2 doubles. Over all just a dirty not well maintained hotel.
7.9
Vijay
Good
family with young children
08-26-2016
Pros: Excellent location, clean. Hotel has good swimming pool. Room comfort is very good.
Cons: Hospitality was not good, staff works like a robot, we were leaving for Miami in morning around 6.25, time of breakfast was 6.30, we asked to pickup some fruits as they are ready to surve, staff bluntly said you can pickup only after 6.30.
9.6
Tammy
Exceptional
solo traveller
08-25-2016
Pros: The room was very clean and comfortable. Breakfast was excellent.
Cons: Didn't like the fact that you have to pay for parking when you are already paying for the room.
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