Walt Disney World Swan Resort

AAA Inspector Rating
8.7
Very Good
582 Guest Ratings
1200 Epcot Resorts Blvd
Lake Buena Vista, FL 32830- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Notes
The hotel, with its iconic swan statuary on the rooftop, can be seen for miles. Spacious guest rooms, decorated in subtle blue tones, are quite upscale in theme. A water taxi to Disney, paddle boats, aqua Zumba, a waterslide and a campfire with s'mores are offered. Smoke free premises. 756 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Waterfront. I-4 exit 67, follow Epcot Resort area signs; 0.3 mi e of Walt Disney World Resort main gate access road; 2 mi n of US 192. 1200 Epcot Resorts Blvd 32830.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, also, Il Mulino, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, playground, game room, health club, massage.
Guest Services
valet laundry, room service, child care, area transportation-within Walt Disney World.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 582 guests
Showing reviews 1 - 5 of 50
8.8
Alicia
Excellent
solo traveller
09-29-2016
Pros: The room was nice, and bright. The layout was good.close to the boardwalk with boat access.
Cons: Wait for check in! I was there 90 minutes early. As check in was at 3 and I was told that it would be okay to go early so I could get my room on time. By 4:30 I was unhappy as I had reservations at 6. I had to wait for the counter agent to "Go see her manager" before they would let me have my room. They tried to have me wait until 6. Crazy. Her attitude was not good. Not even an apology. I also went to eat at one of the restaurants and ordered the pretzel bites. I was served hard/old microwaved pretzels that were like rubber. I flat out refused to pay for them and the server acted like serving stale food was ok. Disgusting. The only thing good was the burger.
8.3
Erica
Very Good
young couple
09-27-2016
Pros: The staff was excellent. The hotel is big, it felt like you were the only guest staying there. The room was comfortable. Needs some updating soon.
Cons: The air in the hotel felt moist, even the sheets on my bed. I wish there were more Disney related accents, not only the gift shop, because it's a Disney hotel.
10.0
Vicky
Exceptional
mature couple
09-26-2016
Pros: The property was beautiful. The staff was very courteous and helpful. Everything was perfect!
Cons:
9.6
Alyssa
Exceptional
young couple
09-21-2016
Pros: The view from the 11th floor was unbelievable. The staff were great. It was a great room.
Cons: I couldn't believe the $25 per day resort fee and what that included...I guess if you stayed at the hotel all day it was worth it but if you were out and about totally not. Also, the "free park transportation" was free but when you had to pay $20 a day to park it was barely a discount.
9.6
Olivia
Exceptional
young couple
09-19-2016
Pros: The hotel is in a nice location right next to the Epcot Theme Park. Buses (or boats) run regularly to all of Disneys Parks. Our room was spacious and the bed was really comfortable. The bathroom was nice and clean. The Swan shares its pools with the Dolphin Hotel. We really liked the one with the waterfall and waterslide.
Cons: The only "bad" thing I can think of is that I was craving Sushi around noon but the Sushi place at the hotel is only open for dinner.
Showing reviews 1 - 5 of 50