Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Serenely set on a sandy beach of the Gulf of Mexico, this resort is steeped in luxury and class. Guest rooms are spacious and feature kitchens as well as balconies that overlook the ocean. Dark wood tones, flat-panel televisions, granite accents and large bathrooms are the norm for each room. The public areas are richly appointed in marble and offer a fabulous array of original artwork and antiques from the owner's collection. There are ample activities to do and a slew of facilities to utilize during your stay. The rooftop pool is perfectly positioned where you can have a beautiful view of the beach and ocean. Be sure to book a spa treatment while you're here as the therapists are known to be some of the best on the island.
Smoke free premises. 91 kitchen units, some two bedrooms. 12 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, recreation programs in season, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 153 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was amazingly helpful.
Cons: Room was a bit small for our whole family.
10.0
Anonymous
Exceptional
08-11-2017
Pros: High quality building, construction, furnishings, staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Great trip
Pros: Right on the beach
Cons: $20 for parking
8.0
Anonymous
Very Good
08-11-2017
Pros: Loved it! Perfect location, everyone was nicer than the other. Very relaxing.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The service and attention to detail were above what I expected.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful well kept grounds and interior, amazing helpful and friendly staff from the front desk to the valet and housekeeping staff. Great pool and beach.
Cons: Rooms were somewhat dated but they were in the process of renovating rooms as they were empty which to their credit did not detract from the superior service or amenities.
10.0
Anonymous
Exceptional
08-11-2017
Pros: EVERYTHING
Cons: ABSOLUTELY NOT
9.6
Verified AAA Guest
Exceptional
07-02-2017
Very nice accommodations located on the beach. The hotel was very well kept and the staff was friendly. Most of my trip was during week days in late June, so not the busy season. There were always pool and beach chairs available with umbrellas, but I could see the pool area filling up very quickly in the high season, as it was not the most spacious. As far as location, the hotel was within walking distance of a few restaurants and located on the main street in Marco Island,
Pros: The rooms were well kept and the kitchenette was nicely stocked with supplies so that eating out every meal was not necessary. All of the staff within the hotel was very friendly. The hotel was also located on the beach and the provides chairs and umbrellas to use.
Cons: If you bring a car (which you likely need), you must valet it for $20 a night. While that rate is not crazy, I am not a fan of having to use a valet every time you want to take your car out. Also, the beach chairs and towels aren't available until 9 am. My first day, I went out at 8:45 am (I was not able to find any information in the room as to the hours) and received a slight attitude from the beach attendant about going to sit down prior to 9 am. Considering the room rates and that you are paying the cost to be on the beach, that irked me.
9.2
Anonymous
Wonderful
11-01-2015
Overall Enjoyable and comfortable
Pros: Excellent food and service with great access to the beach.
Cons: "Hot water" was never hot until run for an unreasonable period anytime of the day.
6.7
Anonymous
Pleasant
10-24-2015
An impressive beach front apart/hotel...
Pros: Although we had to change rooms we were happy with the apartment we swapped to. Suite had kitchen and separate bedroom and a beautiful sea view from balcony. Hotel was very impressive and had valet parking.
Cons: We were given a room initially that was not clean and had a sofa that was ripped. We were changed to another room.
The walk to the beach is through the car park but this wasn't much of a problem.
10.0
Anonymous
Exceptional
10-18-2015
Would come again, anytime -...
Pros: Fantastic hotel
Very friendly staff
Great location and fantastic beach
Cons:
9.6
Anonymous
Exceptional
10-05-2015
Relaxing beach vacation
Pros: Great location, very helpful concierge, very nice beachfront
Cons:
9.6
Anonymous
Exceptional
09-15-2015
Exceptional
Pros: Easy access to beach and other resorts
Cons: n/a
9.6
Anonymous
Exceptional
09-15-2015
Beats ... Hilton and Marriott...
Pros: Location , suite setup, view and staff was excellent at ever corner.
Cons: I could only stay one day..
9.2
Anonymous
Wonderful
09-15-2015
Superb
Pros: The food was awesome and beautiful hotel as well.
Cons: Very small pool for the size of the resort, but it was nice, just small
8.3
Anonymous
Very Good
09-01-2015
I would visit again.
Pros: Went off peak. Not croweded. Able to mix wtih the locals very friendly. Room was nice, plus the view. Having a small kitchen was nice.
Cons: Paid parking, took a while before hot water reached my room, I was on the 8th floor. Best not to use 3rd party to book room. Prices for breakfast, i thought i would be getting steak and eggs, not the case.
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