This property, originally built in 1938, is just north of the Art Deco area and right on the beach. Guest rooms and bathrooms are modest in size, but you will still experience up-to-date decor. Spoil yourself by booking a whirlpool suite. A spacious lobby provides many areas for relaxation at the end of the day. Recreational facilities include a good-size 24-hour exercise room.
Smoke free premises. 216 units. 8 stories, interior corridors. Accessibility (Call).
Pros: The location was great. The beach was in the back door
Cons: Room too small, staff wasn't helpful or proficient on the local attractions or their job, and valet price is not mentioned on anything but to stay there is a $31.20 valet per night
9.0
Anonymous
Wonderful
08-11-2017
Pros: Beds
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location, right on the beach and easy access to walking trails and nearby restaurants in other hotels. Very quiet and nice view from ocean view rooms. Staff are very friendly with good customer service. Excellent value considering the price.
Cons: The only thing was that the hotel did not provide beach chairs and umbrella and you have to rent from someone on the beach. Of course, I understand this may affect the price.
3.0
Anonymous
Poor
08-11-2017
Pros: The location is good
Cons: Not friendly at all but good business Very slow Charge for everything
2.0
Anonymous
Poor
08-11-2017
Pros: Very close to Miami beach
Cons: We were to be checked in at 3pm according to our reservation. We called several days ahead to try to schedule an early check in for my wife and infant son. My wife arrived and they made us wait until 4pm for check in.
5.0
Anonymous
Fair
08-11-2017
Pros: The location is great.
Cons: The hotel just got renovated so has a strong smell of paint. The bed has bedbugs and my arms were bitten at several spots.
8.0
Anonymous
Very Good
08-11-2017
Pros: The proximity to the beach and the outdoor pool area
Cons: There was no ventilation in the bathroom so it was like a sauna in there after taking a bath. Made doing hair difficult as the only other mirror was on the closet that was in a dark corner.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location was good and the lobby was beautiful. Easy access to the beach and only a few blocks from shopping/dining.
Cons: The room was crummy. Holes in walls and doors, no decor to speak of, comforter was visibly dirty and damaged. It didn't look at all like a 3 star room. I was very disappointed.
7.0
Anonymous
Good
08-11-2017
Pros: Amenities
Cons: In need of some maintenance in public spaces and rooms.
5.0
Anonymous
Fair
08-11-2017
Pros: Great location, classy
Cons: Had to wait over an hour past check in time for a room to be made ready. Also $40 per night for parking is obscene. They charged $50 for "incidentals" to my credit card without telling me. It was later applied to my parking fee.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was incredible. Beach is beautiful. Hotel pool is great. Couldn't have asked for a better stay.
Cons: The only minor issue we had was the air conditioning in the room. It would not stay cool. It was certainly bearable, but we were warmer than we wanted to be.
7.0
Anonymous
Good
08-11-2017
Pros: Location, location,location. Lobby looks nice too and pool is nice and near the beach.
Cons: noise level of guests,I got a room on the 9th floor near the elevators,not only did I hear the elevator,but the people going to their rooms made noise all night...
5.0
Anonymous
Fair
08-11-2017
Pros: I liked the location and the pool.
Cons: At the hotel they had special events between 5-6 every day. However they never said anything or had a schedule up so I didn't even know till my last day. The rooms did not even have a fridge. It was a very basic hotel. Nothing special at all.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location. Great big room. The amenities.
Cons: Very expensive parking (USD 36 + tax per day). Expensive the bar at the pool.
7.0
Anonymous
Good
08-11-2017
Pros: It was near South Beach
Cons: There are no outlets in the room and the staff tries to convince you to park your car for $42 a night when there is a public parking for $1 hour one block away
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like the hotel, because it was right on the beach and there were a lot of places to shop in walking distance.
Cons: What I did not like is that the pool close so early.
2.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: Accused of being late checking out and threatend that I was gonna be charged for it then when I go to pick my car from the valet there was money missing and then finally when I get ahold of someone to talk to they put the blame on me saying it's my fault
5.0
Anonymous
Fair
08-11-2017
Pros: Hotel location is good, staff is good. cleanliness is good.
Cons: Location of room was not worth money. Staff did not co-operate to change room on first 24 hours and then after 48 hours last 24 hours no make sense to move room.
1.0
Anonymous
Very Poor
08-11-2017
Pros: That a beach was behind it, the breakfast was good
Cons: Elevators, no one came to clean while we were gone, everything is over priced from the price of the room to the parking
8.0
Anonymous
Very Good
08-11-2017
Pros: It had an ice machine on corridor and the layout was good
Cons: The brown carpets and wood paneling in room was grim the size of room and bed was super
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was our anniversary and the staff give us a room with a balcony and an ocean view. It was awesome!
Cons: N/A
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location of the hotel directly on the beach was nice. The pool was also a good size.
Cons: The staff was polite but ineffectual. Also the fact that the closet door wasn't even attached to the hinges and fell off the track I also consider a problem. The old caved in full sized stained mattresses werent that great either.
Pros: staff was really nice and helpful , room was very small ,not what I'm used to.
Cons: Location was great , pool was warm, but location needs a remodel , looks a little old.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing.
Cons: Staff failed to provide room towels. The first room was not cleaned, when I was transferred, the AC in the next room was leaking. Then I was transferred again and that room had the same AC issue and would not get cool. All pork breakfast, no diversity.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Cannot beat its proximity to the beach. Overall, average hotel. Decent price.
Cons:
6.2
Verified AAA Guest
Pleasant
06-26-2017
Overall, the staff were friendly and the room was fine.
Pros: The restaurant's food was delicious and the location was fantastic. A great price for the location in South Miami Beach.
Cons: There was trash in my room and I was told that I could checkout later than normal when I first asked, but when a different staff member talked to me about it they changed their mind.
3.8
Anonymous
Poor
08-09-2017
I'd give this place 2...
Pros: The only good thing about the Sheraton is its proximity to the beach and the clean pool. Transportation was good due to the proximity and ease of Free Miami Beach Trolley. The breakfast was way too expensive... after the first day you get to see a lot of people in the restaurant area and then after a few days there's barely anyone there as the prices were ridiculous. The breakfast was ok but always the same. We'd take the free trolley to a nearby McD's or any other more affordable place.
Cons: I think the facility needs a great deal of upkeep; it looks old and run down... there was water dripping from the air conditioning unit. We booked there as they advertised free breakfast and free airport shuttle included This is not true. The breakfast was only for 2 adults and then the overcharge for the rest of the guests. There's no airport shuttle but a private shuttle (not from the hotel) that will take you for more money ($55) than what the local taxi cabs will charge ($35) the when the local bus is only $2.50 to the airport! We took a taxicab. There's barely any room service after the first day. We had to actually take out trash ourselves as room service did not come only after 3 days and only after we requested towels and toilet paper!@@!! We didn't want to complain as we didn't want to get bad service. The toilet clugged many different times due to old pipes. The place is old and needs a make over badly! I won't book Sheraton ever again! On my next visit I'd book The Hyatt!!
3.8
Anonymous
Poor
08-03-2017
Poor
Pros:
Cons: Room not clean, pictures do not match what we pay for.
8.8
Anonymous
Excellent
07-29-2017
Fabulous
Pros: I don't get sufficient drinking water
Cons:
10.0
Anonymous
Exceptional
07-26-2017
As it being our first...
Pros: The free breakfast buffet was well worth the value.The beach was right in our back yard so it was convenient. Plenty of eating spots and varieties and activities. everything was great!
Cons: For the sake of answering the question, the elevators were small, but of course that was the least of my concerns
5.8
Anonymous
Okay
07-21-2017
Stay at the Holiday Inn...
Pros: The property is beautiful!! The pool was great as was the proximity to the beach. I can't say enough about the included breakfast. It was so good!
Cons: The staff was awful. One gentleman at the front desk was rude and racist toward me. I came to the front desk for help and he refused to help me until a white guest came and made the same complaint. The gate to the beach did not work so we had to go through the hotel next door. Unless you have a balcony the room have no view. The housekeepers didn't really clean the room. They just made the beds and vacuumed.
9.6
Anonymous
Exceptional
07-17-2017
I enjoyed my stay at...
Pros: That I had room service everyday, the people was nice, and the view we had was good also that fact that it was accessible to everything what I really love was the free trolleys
Cons: That my door got jammed, the cook have to pay a little more detail to the orders received and they ran out of wash clothes and me and another guest told the manager they got a free breakfast and I just got an apology
3.8
Anonymous
Poor
07-16-2017
Sheraton falls short.
Pros: Beach was nice. Beds comfortable.
Cons: Loud ( maybe next to mechanical closet?)
Facilities look very worn, broken/chipped floor tiles, stained carpet in room, bedspread worn..
10.0
Anonymous
Exceptional
07-12-2017
Exceptional
Pros: Everything was excelent !!
Cons:
7.5
Anonymous
Good
07-11-2017
Good
Pros: It is confortable is very near to the beach.
Cons: I did not like The parking because the hotel have to provide parking for the costumbres of the hotel its the only consern.
4.6
Anonymous
Disappointing
06-21-2017
Great location... Horrible Noises Due...
Pros: The bed was the best thing about the room along with being able to control the temp
Cons: We were awakened by construction noises RIGHT NEXT DOOR to our room and by the elevator which was right next to our room. I requested to be moved but they said no other room was available at my rate.
2.9
Anonymous
Poor
06-20-2017
Very poor
Pros: THIS HAS TO BE THE WORST SHERATON I HAVE EVER STAYED AT ANYWHERE! The staff were unprofessional and not accommodating. The rooms were the smallest I have ever been inside and the elevator was so small and did not accommodate more than 3 people at a time and would run so slow.Plus the rooms were the worst! The first room I had looked like one from the Motel 6. Also, when you would try to ask the staff to assist you they were rude and just not concern to make any accommodations. If you pay $1000 dollars to stay somewhere like this then,you would be a fool because there are other hotels ( Eden Roc, Fontaine Bleu, and other hotels) that are much better and you can get these places for much cheaper or same price and they are lovely hotels!
Cons: They could have changed my client to a more accommodating room especially when I asked for a handicap accessible room. Also, could have been more professional. The manager hung up on me when I was trying to get a more accommodating room and she told me that I would need to wait after she agreed with booking.com that she would move us and the room was ready. She made us wait for another hour. It is truly not worth the money!
3.8
Anonymous
Poor
06-18-2017
No, No, No.
Pros: Proximity to The Fountainbleu
Cons: Everything. Accomodations were uncomfortable,old and irritating.
5.0
Anonymous
Fair
06-18-2017
Passable
Pros: Location
Cons: The property is tired and many areas were not clean. Food trolleys were left in hallways blocking lifts when service lifts were available. We slept in the property but spent as little time as possible there. The location is really the only attraction and the reception staff were nice.
5.8
Anonymous
Okay
06-12-2017
Disappointed and frustrated
Pros: Room with view to the beach
Cons: We arrived at the hotel at around 6 pm and our room was not ready. The hotel charged me for the room 2 days before our arrival even though their booking reservations specify that you do not pay until you check in. They also charge $50 dollars security deposit, but they did not want to take cash. They wanted to charge it to the credit card.
2.5
Anonymous
Poor
06-03-2017
Very poor
Pros:
Cons: The bathtub water was green & staff was very rude and inconsiderate
7.1
Anonymous
Good
05-23-2017
Good Chinese staff
Pros: Chinese staff Yipeng, nice person, excellent, really helpful
Cons: No water boiler in the room
3.8
Anonymous
Poor
04-20-2017
Poor
Pros:
Cons: They promised a fridge and balcony and neither was given.
2.5
Anonymous
Poor
04-19-2017
worst hotel
Pros:
Cons: The staff was rude the bathrooms were dirty the place smelled moldy no elevators they all broke
7.5
Anonymous
Good
04-08-2017
Good
Pros:
Cons: Waiting for the room to be ready
6.7
Anonymous
Pleasant
02-27-2017
Unacceptable noise levels from roof...
Pros: The location is pleasant and close to the beach.
Cons: In the Hotel next door there is a roof bar that stays open until 2a.m. The noise level for those with an ocean view is horrendous. Bring earplugs!!! This is a major problem which the Hotel needs to fix.
;detailController.handleFacebook('SEO','Four Points by Sheraton Miami Beach', '131511', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/131511H1.jpg', 'Miami Beach', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Four Points by Sheraton Miami Beach', '131511', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/131511H1.jpg', 'Miami Beach', '', '', '', '');){kind=link}