This property, originally built in 1938, is just north of the Art Deco area and right on the beach. Guest rooms and bathrooms are modest in size, but you will still experience up-to-date decor. Spoil yourself by booking a whirlpool suite. A spacious lobby provides many areas for relaxation at the end of the day. Recreational facilities include a good-size 24-hour exercise room.
Smoke free premises. 216 units. 8 stories, interior corridors. Accessibility (Call).
Overall, the staff were friendly and the room was fine.
Pros: The restaurant's food was delicious and the location was fantastic. A great price for the location in South Miami Beach.
Cons: There was trash in my room and I was told that I could checkout later than normal when I first asked, but when a different staff member talked to me about it they changed their mind.
10.0
Brandi
Exceptional
review category group of friends
04-16-2018
Exceptional
Pros:
Cons:
9.2
Brandon
Wonderful
review category group of friends
04-14-2018
Superb
Pros:
Cons:
10.0
Samuel
Exceptional
Traveling as Couple
04-13-2018
Pros: I like the hotel, because it was right on the beach and there were a lot of places to shop in walking distance.
Cons: What I did not like is that the pool close so early.
2.0
Craig
Poor
Traveling as Couple
04-13-2018
Pros: Location
Cons: Accused of being late checking out and threatend that I was gonna be charged for it then when I go to pick my car from the valet there was money missing and then finally when I get ahold of someone to talk to they put the blame on me saying it's my fault
8.0
John
Very Good
Traveling as Couple
04-13-2018
Pros: Pool and Beach location.
Cons: I requested to use the same linens. They were not changed as expected. But the room was not cleaned. The waste baskets were full and not emptied. I paid to have the car parked. When I was leaving, they lost my request to get my car, so I ended up waiting.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Hotel location is good, staff is good. cleanliness is good.
Cons: Location of room was not worth money. Staff did not co-operate to change room on first 24 hours and then after 48 hours last 24 hours no make sense to move room.
8.0
Ronisha
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: I did not get a city view room like a paid for.
1.0
Nicholas
Very Poor
04-13-2018
Pros: That a beach was behind it, the breakfast was good
Cons: Elevators, no one came to clean while we were gone, everything is over priced from the price of the room to the parking
8.0
C.A
Very Good
Family with Young Children
04-13-2018
Pros: It had an ice machine on corridor and the layout was good
Cons: The brown carpets and wood paneling in room was grim the size of room and bed was super
10.0
Lizbeth
Exceptional
Family with Young Children
04-13-2018
Pros: Great service!!! Pool and jacuzzi opened all the time even though it was rainning and I guess is open 24hrs
Cons:
2.0
Verified Hotel Guest
Poor
Family with Young Children
04-13-2018
Pros: Easy access to the beach
Cons: Front clerk rudeness
10.0
Ildefonso
Exceptional
Traveling as Couple
04-13-2018
Pros: It was our anniversary and the staff give us a room with a balcony and an ocean view. It was awesome!
Cons: N/A
7.0
Jeanette
Good
Solo Traveler
04-13-2018
Pros: It's right on the beach/Boardwalk so it was easy access. The staff was courteous.
Cons: It was Not near many restaurants & shopping. Subway was the only fast food restaurant that was walking distance. Most places were in South Beach, which was about a 30 min. drive.
4.0
Aaliyyah
Disappointing
Family with Teens
04-13-2018
Pros: The location of the hotel directly on the beach was nice. The pool was also a good size.
Cons: The staff was polite but ineffectual. Also the fact that the closet door wasn't even attached to the hinges and fell off the track I also consider a problem. The old caved in full sized stained mattresses werent that great either.
7.0
Cassandra
Good
Traveling as Couple
04-13-2018
Pros: Location is great, room had a fresh scent (clean), linens were clean, lobby is attractive, beach front is a huge plus.
Cons: The upgrades in the room were done poorly. The toilet would run constantly, sink wouldn't drain quickly, the knobs in the shower were loose, and one of the numbers on our door was missing which made the room hard to find.
2.0
Verified Hotel Guest
Poor
Business Traveler
04-13-2018
Pros: Old room beds hidden parking fee 40.00 terrible.
Cons: Old soft beds, 40$ hidden parking fee a dump
Cons: They ran out of towls twice and the elevators were down for almost 4 days , we had to walk up and down form the 8th floor
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: staff was really nice and helpful , room was very small ,not what I'm used to.
Cons: Location was great , pool was warm, but location needs a remodel , looks a little old.
7.0
Mauro
Good
Traveling as Couple
04-13-2018
Pros: The hotel is by the beach which is good
Cons: Some stuff of the room wasn't OK.
6.0
Verified Hotel Guest
Pleasant
Family with Teens
04-13-2018
Pros: Cannot beat its proximity to the beach. Overall, average hotel. Decent price.
Cons:
7.0
Gregory
Good
Group Traveler
04-13-2018
Pros: Price
Cons: No restaurants nearby
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Cleanliness , location
Cons: Staff was unhelpful , no housekeeping at required time , Leakage in bath tub, lack of amenities like water mostly daily atleast the promised number of supply should be in room and not begged for multiple time
3.0
Mary
Poor
Traveling as Couple
04-13-2018
Pros: Location
Cons: It was not especially clean. When we asked the staff a question they either didn't know or gave us the wrong information.The restaurant was substandard. We asked for muffins, and what type they had. The answer was, "regular". Food was cold or overcooked.
8.0
Rommel
Very Good
04-13-2018
Pros:
Cons: Not very friendly front desk
8.0
Kwang Hee
Very Good
Traveling as Couple
04-13-2018
Pros: Good staff
Cons: No sound proof room
7.0
Epeng
Good
Business Traveler
04-13-2018
Pros: The staff and the gym
Cons: Parking part. It’s too expensive
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Located right on the beach. Access to boardwalk and beach from hotel pool area. Decent room, nice common areas. We really enjoyed our short time here.
Cons: Parking is a bit expensive ($40), but we were aware of that before we arrived.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Staff was very friendly. It was a great location.
Cons: Hotel is run down. Bathroom was not clean. Black mold in grout and on fixtures. Rust on hinges. Furniture was scratched up. Parking expensive. Sounded like they may be doing updates as woken up each morning to construction sounds.
6.0
Huimei
Pleasant
04-13-2018
Pros: Location
Cons: We booked three room for two nights each and paid upfront. There is one room was checked out after the first night because the cleaning person said there is nothing left in the room after the first night. They considered it was checked out. I don't get i
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The restaurant had descent food. The pool area was nice and water warm
Cons: Waiters at restaurant weren’t very ambitious. staff that did not know English very well
3.8
Susan
Poor
family with young children
04-11-2018
Absolutely horrible. Would not recommend...
Pros:
Cons: Hotel was extremely dirty
4.6
Karina
Disappointing
family with young children
04-10-2018
Disappointing
Pros: Beachfront
Cons: Worse customer service , hotel personnel needs to be more pleasant in check in process and request
3.8
Milagro
Poor
young couple
04-09-2018
Never staying there
Pros: The view, the closeness to the beach.
Cons: Since we checked in the staff didn’t even smiled when they greeted up. It was more like hi swipe card here, sign here, here is your room number, have a nice stay.... fastest thing even. Moving on... elevators super tiny, fit about 5 people only have 7 if you squeeze well. I was expecting a room with balcony and a view l, only got the view, when I asked the staff why if I was expecting a balcony their response was not all view rooms come with balcony, you have to request it. I was like wow I wasn’t informed of this. Anyway I placed the request didn’t have to pay anything extra. Oh and they also forgot the champagne i ordered to my room.. the lady seemed so surprised... rooms wise my Fiancé didn’t like the way the bed felt, to me it was comfortable. The AC never moved from 70-71 Despise the fact that I put it at 65.. the whole stay we were hot and we weren’t the only one. Oh and the second night I found a little roach crawling on the bed sheets.. right after that I packed everything and Checked out. Never staying at this hotel again.
7.9
Maria
Good
family with young children
04-01-2018
Good
Pros:
Cons:
8.3
Carlos
Very Good
family with young children
03-30-2018
Very good
Pros:
Cons:
10.0
Campbell
Exceptional
young couple
03-29-2018
I rate this property /...
Pros: The.property was very clean and home some. Cottages situated along the beach made this a perfect stay for us. The entire staff was very nice and helpful. They had a nice hot breakfast ready for us every morning! In fact, we are staying one more night for our last night in beautiful Key Largo! PS: Even the local squirrels were exceptionally friendly! Don’t forget to bring the peanuts! :)
Cons:
5.4
Dennis
Fair
family with young children
03-29-2018
Passable
Pros: Front desk service was good. Food was okay.
Cons: Room was a bit dirty. Caulk around the shower was stained brown. Valet guys didn’t speak much English.
5.8
Nathaniel
Okay
review category group of friends
03-27-2018
I will not be back.
Pros: Bed was OK.
Cons: No extra toilet paper. Ran out. Dirty in elevator. No view at all.
10.0
Sinai
Exceptional
young couple
03-25-2018
I’ll consider useing this accommodation...
Pros: Overall it was very good experience we arrived @ 1:00 am the a/c was on everything was available without surching.
Cons: No complaints what so ever
5.4
Sufia
Fair
family with young children
03-23-2018
Passable
Pros:
Cons: Staff behavior. They are not cooperative and not professional.
9.6
Nazim
Exceptional
family with young children
03-22-2018
Exceptional
Pros:
Cons:
5.0
Patricia
Fair
young couple
03-21-2018
Don't stay at this hotel.
Pros: Staff were very friendly and helpful especially the three bartenders. Food was good.
Cons: Room not cleaned on one day. Sour creamer for coffee. No bagels, english muffins or even rye bread for breakfast. 1 USA Today for whole floor. No working faucet in pool ladies room. 1 waiter for whole restaurant for dinner one night. Cereal choice initially only Cheerios or Frosted Flakes. Then only Frosted Flakes. Three elevators - on several days only one working for guests. Pool water had to be over 90 degrees - too hot to be refreshing. Buffet very limited. No fridge in room. Ice machine only on even # floors. Machine on our floor was broken. No grab bar near toilet in room.
9.2
Rosanne
Wonderful
family with young children
03-16-2018
Superb
Pros:
Cons:
7.1
Anonymous
Good
review category group of friends
03-06-2018
Good
Pros: The location of the hotel and ocean access/view.
Cons: I made a reservation for a JR suite. Online the expectation is that there was an ocean view (which is what is pictured on the website when looking at the JR suite) and I also made it a request in the additional comments section when making the reservation. However, once checked in the room was in a back corner facing two walls with no view. I spoke with a hotel employee by the name of Jenn that was not helpful and stated that they did not have any rooms at their property as requested and pictured online. It wasn’t until I spoke with another young lady on her same shift that was able to upgrade my room (by confirming with management) but at a fee of $132 for the remaining two nights of my stay. I was pleased that this employee was able to work something out but did not think I should have paid additional money for a room and view that I had already had the expectation for initially. I would like to visit again but not under these circumstances. It was very displeasing.
10.0
Steven
Exceptional
review category group of friends
02-19-2018
I would come back again!
Pros: The food was good, the service was excellent. The rooms were clean and the staff was very friendly. That was the most important part!!
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