The Palms Hotel & Spa

AAA Inspector Rating
8.7
Very Good
1082 Guest Ratings
3025 Collins Ave
Miami Beach, FL 33140- Map It
AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.3
Bath4.3
Public Areas4.2
AAA Inspector Notes
This chic hotel is located in the heart of Miami Beach within a short drive of world-class restaurants. The guest rooms are attractively accented with soft hues and luxurious bedding packages. In addition, the rooms have dark wood furnishings and some have walk-in closets and breathtaking views. The bathrooms, while not oversized, have a split design and are uniquely adorned. A full-service Aveda spa is located on the lower level of the hotel but you can also have a massage treatment outdoors. Relax by the 24-hour pool where lush, tropical foliage surrounds you. Food and beverage service is available around the pool until sundown. Through the years this property has become a noteworthy wedding destination. Smoke free premises. 251 units. 12 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. Jct SR A1A (Collins Ave) and 30th St. 3025 Collins Ave 33140.
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
steamroom, recreation programs, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1082 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
05-13-2017
Hotel was great. The grounds were very cozy. Lots of greenery. Chairs and umbrellas available on the beach.
Pros: Loved the city view and room was very spacious.
Cons: Water pressure in the shower was a little low.
7.0
Joan
Good
Traveling as Couple
01-12-2018
Pros: Beautiful public spaces. Room decor pretty. Bathroom very updated and pretty.
Cons: Our room was over ballroom and excessively noisy with reverberation from band playing one floor below. Two inaccurate charges still not corrected three days later. Instead of crediting, they charged amount again. Waiting to contact for 3rd time.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-12-2018
Pros: The quality of the facilities, proximity to the ocean and beach, and location in general. The staff was also very nice.
Cons: The supplemental resort fee of $22 per day was annoying. The hefty parking fee of $37 per day was excessive.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-12-2018
Pros: Hotel was in an amazing location - what a beautiful & relaxing tropical setting! Loved the room, even though we didn't get an ocean view - we enjoyed looking out on the city. Room was extremely comfortable & attractive! Would stay there again for sure!
Cons: Did not like having to pay the outrageous parking fees!
10.0
Somsopheap
Exceptional
Solo Traveler
01-12-2018
Pros: That it was right off the beach. The room and bed was very comfortable and the staff were very friendly and helpful.
Cons: I was upset when the bed had been turned down without my request. I had all my personal belongings out in the open and had been gone for couple hours only to be surprised that some one had been in room.
Showing reviews 1 - 5 of 50