This oceanfront hotel has its own unique look and appeal, which is just what South Beach is all about. The rooms all represent the ultimate in space with over 600 square feet minimum to roam about. Upscale surround-sound systems, luxurious bedding packages, balconies, Italian marble bathrooms and honor bars are just some of the featured amenities of these eclectic rooms. The lobby is lined with exquisite art pieces from famed artists that changes quarterly. The high ceilings, rich fabrics, vibrant colors, marble walls and stone pillars add another level to this already upscale lobby. High-paced music pumps throughout the public areas, adding a hip vibe that appeals to a younger generation. The pool area is a great place to be seen or to relax, depending on what you're aiming to do. If the pool is too boisterous then head out to the beach, where you can be pampered by the staff. If you're looking for total relaxation then head to the Grove, which is an area with lush foliage and serene surroundings; it's the perfect place to work on your laptop or read a book.
Smoke free premises. 351 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 20 stories, interior corridors. Accessibility (Call).
sauna, steamroom, cabanas, motor boats, self-propelled boats, tennis, recreation programs, bicycles, lawn sports, health club, spa.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Exceptional
Based on Ratings from 12 guests
Showing reviews 1 - 5 of 50
5.4
Robert
Fair
review category group of friends
04-24-2018
Passable
Pros:
Cons:
9.2
Toomas
Wonderful
review category group of friends
04-24-2018
Superb
Pros:
Cons:
8.8
Natalie
Excellent
review category group of friends
04-23-2018
Fabulous
Pros:
Cons:
10.0
Josh
Exceptional
young couple
04-20-2018
Exceptional
Pros: The staff made our entire experience incredible. The definition of Hospitality. The room was beautiful as well as the view!
Cons:
10.0
Yulia
Exceptional
young couple
04-16-2018
Exceptional
Pros: We liked everything.
Cons: ———
9.6
Katherine
Exceptional
family with young children
04-15-2018
Exceptional
Pros:
Cons:
10.0
Duane
Exceptional
review category group of friends
04-14-2018
Stay @ the W South...
Pros: Close proximity to South Beach venues
Cons: N/A
10.0
Andrea
Exceptional
Traveling as Couple
04-13-2018
Pros: The comfort of the room and the staff
Cons: No
9.0
Rachel
Wonderful
Traveling as Couple
04-13-2018
Pros: The hotel itself, including facilities, staff, and location are above and beyond expectations.
Cons: While there is a separate kid pool, they allow kids to also use the beautiful adult pool.. There were not one but two accidents just in a one day span requiring everyone to get out of the pool to clean! An adult only rule should exist for the main pool
9.0
Yao C
Wonderful
Traveling as Couple
04-13-2018
Pros: Balcony for every room
Cons: The coffee maker isn't good
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Fantastic room and great view.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Good room size and modern decoration. Very clean and very friendly staff.
Cons: There was some charges that I don't agree with such as resort service charge (which was $28/day). Setting up an umbrella at the beach costs $25, and the car parking rate is $46 a night. Be aware of a load of hidden charges!
10.0
Awilda
Exceptional
Family with Young Children
04-13-2018
Pros: They had outstanding service. They made us feel super comfortable without being pushy or expecting any tips. We did tip, but it was because they were absolutely phenomenal. Legit, one of my best stays in the states.
Cons:
10.0
Linda
Exceptional
Solo Traveler
04-13-2018
Pros: It is beautiful and my room was amazing with a view of the entire beach. the front desk was so professional an very kind. It was the very best hotel an the service and amenities were over the top. The decor in the hotel an in the room, gorgeous
Cons: The beach chairs are saved an empty for hours an we didn't get a chair close to the water because of chairs being saved and not in use. That was disappointing. Also the pool chairs were all taken an many chairs were not in use. Overall hotel is a 10
10.0
Jens
Exceptional
Traveling as Couple
04-13-2018
Pros: I liked the location and the staff were excellent.
Cons: No
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Customer Service was top notch.
Cons: Homeless man walking around the hotel, sucker punched myself and girlfriend while we were riding bikes around the hotel.
7.0
Verified Hotel Guest
Good
Family with Teens
04-13-2018
Pros: room size was nice.
Cons: loud music late into the night made sitting on balcony an unpleasant experience. Bar/lounge is small and cramped. impossible to get a drink.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: People first rate. Special kudos to the Bellman and at Front Desk.
Cons:
10.0
Jennifer
Exceptional
Traveling as Couple
04-13-2018
Pros: Everything
Cons: No
10.0
Anonymous
Exceptional
young couple
04-13-2018
Exceptional
Pros:
Cons:
5.4
Anonymous
Fair
young couple
04-10-2018
Passable
Pros:
Cons: Over quoted
9.2
Stephanie
Wonderful
family with young children
04-09-2018
Superb
Pros:
Cons:
10.0
Teneshia
Exceptional
solo traveller
04-06-2018
Exceptional
Pros:
Cons:
7.1
Manuela
Good
young couple
04-06-2018
Good
Pros: Location was great
Cons: Value for money was not great
7.5
Mr
Good
family with young children
04-03-2018
A fantastic Easter break away...
Pros: The staff are exceptional. Totally brilliant at their jobs
Cons: N/A
9.2
Anonymous
Wonderful
young couple
04-01-2018
Superb
Pros:
Cons:
10.0
Jacqueline
Exceptional
family with young children
03-31-2018
Exceptional
Pros: Design, location, staff extremely friendly and attentive.
I loved the Dutch.
Cons: Mr Chow has got to be the most overpriced, mediocre restaurant in the area. The W should find a better partner!
7.5
Toyin
Good
solo traveller
03-31-2018
Great service and amazing hotel
Pros: Concierge front desk was amazing .
Cons:
10.0
Tired
Exceptional
young couple
03-22-2018
Exceptional
Pros: Staff were all very nice, the property was very clean and well kept. The service really stood out from other hotels I have stayed at in South Beach. Food was great, room view and balcony made the trip all the more enjoyable.
Cons:
8.8
Adi7142
Excellent
young couple
03-21-2018
Fabulous
Pros:
Cons:
10.0
Mark
Exceptional
young couple
03-14-2018
Exceptional
Pros:
Cons:
9.6
James
Exceptional
young couple
03-13-2018
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
family with young children
03-11-2018
Pleasant
Pros:
Cons:
5.8
Inodobes
Okay
young couple
03-08-2018
Nice rooms, but no value...
Pros: Very little choice at breakfast buffet
Cons: Big humidity problem on floor 16; wet floor inside rooms. No reaction neither from staff nor from management
Pool extremely crowded and beach area chaotic
10.0
Katalin
Exceptional
review category group of friends
03-07-2018
Exceptional
Pros: We enjoyed stay there. Amazing hotel
Cons: Was good everhiting
6.7
Meng
Pleasant
review category group of friends
03-06-2018
Good facilities, terrible service
Pros: Good location
Cons: Slow check in, staff all shows bad attitudes.
10.0
Robert
Exceptional
young couple
03-04-2018
Exceptional
Pros:
Cons:
9.2
Klaus
Wonderful
young couple
03-04-2018
Superb
Pros: Everything pretty perfect. But unbelievably expensive
Cons:
7.5
Suzette
Good
young couple
03-03-2018
Don’t stay on low floors...
Pros: All good
Cons: A noisy party at the pool all night ,cars hooting at th front entrance all night
4.0
Peter
Disappointing
young couple
03-03-2018
Disappointing
Pros: Lights in living room
Cons: No lights in living area
9.6
Andrew
Exceptional
young couple
03-02-2018
Great location , service, facilities...
Pros:
Cons:
9.6
David
Exceptional
young couple
03-01-2018
Great location on the beach...
Pros: Room was great with a beautiful view of the beach and the city , first class
Cons: The beds at the pool not so close together
10.0
Robert
Exceptional
young couple
02-28-2018
Exceptional
Pros:
Cons:
9.6
Ricsen
Exceptional
young couple
02-19-2018
Exceptional
Pros:
Cons:
9.6
James
Exceptional
young couple
02-19-2018
Great stay
Pros: Great room
Great pool
Nice beach
Ok gym
Cons: Gym
Night club
9.2
Mike
Wonderful
young couple
02-18-2018
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
02-15-2018
You pay what u get
Pros:
Cons: Charhed 25 extra for a “strong” massage? Ot necessary at all!!
9.6
Carole
Exceptional
solo traveller
02-14-2018
Exceptional
Pros:
Cons:
9.2
Valerio
Wonderful
young couple
02-14-2018
Superb
Pros:
Cons:
9.2
Astrid
Wonderful
review category group of friends
02-14-2018
Lovely hotel, not the best...
Pros: - beautiful big room, great bed, big bathroom (stain on carpet)
- large pool
- friendly staff
Cons: - Crowded lobby with bags on trollies everywhere
- dark bar
- what seemed freshly squeezed, healthy juices come from from prepared bottles
- Not the prettiest tableware near the pool (ugly plastic cups, wet wine glasses, etc)
- expensive breakfast (40$ for the buffet) and drinks