Serenely set along a portion of the Cocohatchee River, this all-suite hotel is ideal for all types of travelers. Guests will love the space that the rooms provide and the tranquility of the pool area. The pool rests along a nature preserve as well as the river, which serves as the perfect backdrop for relaxation. The guest rooms are all set up with a bedroom separate from the living room and feature flat-panel televisions, upscale bedding, granite accents and sofa sleepers.
Smoke free premises. 101 units. 3 stories, interior corridors. Accessibility (Call).
Pros: For $12.95, the hot breakfast buffet was a good value. Bath towels were nice and soft.
Cons: Our televisions did not get any major channels, only cable channels. Front desk was very apologetic and said they would fix it right away.
10.0
Marcia
Exceptional
mature couple
09-06-2016
Pros: Concierge Hope was very helpful, very knowledgeable about restaurants, shopping, tourist attractions
Cons: It's a little far from downtown Naples
8.3
Rody
Very Good
mature couple
08-25-2016
Pros: The staff was amazing and warm, they made you feel that they were there to serve and to ensure that our stay was nothing short of amazing
Cons:
9.6
Reggie1973
Exceptional
family with older children
08-23-2016
Pros: Excellent staff quick to respond to requests, lovely cookies!!
Cons:
10.0
Ruben
Exceptional
family with young children
08-22-2016
Pros: The staff were very knowledgeable of the area. The staff were very welcoming. In particular a woman by the name Hope. She made my 8 days very comfortable for me and my family. Very pleasant to talk to and over extended her self to my family. The dbl tree cookies were not bad neither.
Cons: The WiFi came in and out at times when in the room.
10.0
Carmen
Exceptional
family with young children
08-09-2016
Pros: Awesome staff
Cons: I love the place
9.6
Jacqueline
Exceptional
mature couple
07-27-2016
Pros: The service was good
Cons: The checking out hr
5.8
A
Okay
review category group of friends
07-21-2016
Pros: Good cookies -
Cons: Their slogan is that little things make a difference and in our stay the lack of attention to little things is what makes us think twice about returning to Double tree in Naples.
Cold coffee in lobby or none at all, only two of everything in our room booked for three people ...to name a few.
10.0
Tim
Exceptional
review category group of friends
07-12-2016
Pros: Staff was great! Cookies were super too !!
Cons: Can't think of a thing.....
9.2
William
Wonderful
mature couple
07-12-2016
Pros: Bed very comfortable.
Cons:
10.0
Bernardo
Exceptional
family with young children
07-05-2016
Pros: Everything
Cons: Nothing
10.0
Efrain
Exceptional
family with older children
06-19-2016
Pros:
Cons: No free breakfast
10.0
Robert
Exceptional
young couple
06-16-2016
Pros: Everyone was very nice
Cons: To short of a visit
9.2
Anonymous
Wonderful
mature couple
05-31-2016
Pros: It was a very pleasant experience. The hotel is located about 15 - 20 minutes from Barefoot Beach in Bonita Springs and 15 minutes from 5th Ave South and even closer to the Mercato and Venetian Shoppes.
Cons: The bathroom did not have a fan extractor. The room did not have a balcony.
10.0
Anastasiya
Exceptional
family with young children
05-24-2016
Pros: Super value for the price. Great kayaking experience is right across the road.
Cons:
10.0
Delbert
Exceptional
family with young children
05-09-2016
Pros: I needed a screwdriver to put batteries in my daughters bubble machine and they gave me batteries. Very nice staff!
Cons: I wish I could have stayed longer! Lol
8.8
Elizabeth
Excellent
young couple
04-27-2016
Pros: Staff was great, beds were very comfortable.
Cons: Room was dark
9.2
Eric
Wonderful
mature couple
04-14-2016
Pros: Chocolate chip cookies available 'round the clock!
Cons:
10.0
Victoria
Exceptional
mature couple
03-20-2016
Pros: EVERYTHING
Cons: Nothing
10.0
Ruben
Exceptional
young couple
03-14-2016
Pros: People very nice
Manager very nice
everything was perfect
Cons:
9.2
John
Wonderful
mature couple
03-14-2016
Pros: Staff attention
Cons:
7.5
Leonard
Good
mature couple
03-12-2016
Pros: The quietness of the room, although it had no view but you can't have it all!
Cons: The evening meal menu was very limited and on the one occasion we ate in, it was not very good. On our 6 night stay, it was the same menu each night; the restaurant was mostly empty in the evenings. Guess why! On the other hand the breakfasts were varied and good quality, although were not included in the cost! We asked for a wake up call for 6am for our last morning, but when we mentioned to Reception we didn't get it, it has been entered for 7am! Good job our alarm worked!
6.7
Shelley
Pleasant
mature couple
03-04-2016
Pros: The beds were the best.
Cons: We stayed 2 nights. We requested a move after the first night. We were put in a handicap room next to the elevator and mechanical room. It was very loud every time some one rode the elevator. The next room was very quiet. Slept well the second night.
9.6
Ronald
Exceptional
mature couple
02-13-2016
Pros: Everyone of the staff we had contact with was all about customer service. They were all really great, especially Wade and Robin. Hope to go back one day.
Cons:
8.8
Cairstine
Excellent
mature couple
12-21-2015
Pros: We have just relocated to Naples and stayed here for two nights while we waited for the keys to our new home. This is just round the corner from our house and I will definitely recommend it to anyone who comes over from the UK to visit.
The reception staff were wonderful; helpful and friendly and the suite was great.
Cons: Charlie Chiang - the restaurant on the premises has poor service and average food. Walk 200 metres to the Pewter Mug Steakhouse - much better food and service.
10.0
Roger
Exceptional
mature couple
11-27-2015
Pros: The Hotel staff were wonderful and couldn't do more to make us comfortable. From the front desk to the maintenance team. We were also lent beach equipment for the length of our stay.
Cons:
10.0
Donna
Exceptional
mature couple
10-20-2015
Pros: Employees were friendly and helpful. Facility was clean and amenities were excellent.
Cons: Nothing. I would stay again.
10.0
Anonymous
Exceptional
mature couple
10-14-2015
Pros: Room size
Cons: All ok
8.8
Amy
Excellent
mature couple
09-27-2015
Pros: The staff were very friendly and helpful
Cons:
10.0
Stevens
Exceptional
family with young children
08-18-2015
Pros: The restaurant in the building
Cons: Jacuzzi and Pool could've been bigger
9.6
Benjamin
Exceptional
young couple
08-07-2015
Pros: Great location close to shops and restaurants. Downtown Naples and beach 10-15 mins drive away. Awesome pool and well decorated rooms. Ample and free parking. Love the welcome cookies!
Cons: Breakfast not complimentary. Wanted to charge 70 USD for late check-out. Booked a king room but got a twin room with tiny beds.
10.0
Albert
Exceptional
family with older children
07-26-2015
Pros: We loved everything. Everyone was very helpful in helping with anything we needed.
Cons: There was nothing that we didn't like.
10.0
Richard
Exceptional
family with older children
07-18-2015
Pros: Staff were amazing. Hotel centrally located on coastal highway. Rooms spacious and clean. Pool was nice. Good choice of food and beers.
Cons: At my age I like to moan about things. Unfortunately there was nothing to moan about. Oh forgot the beautiful free cookies at reception may have had too many calories :-)
10.0
Steve
Exceptional
mature couple
06-15-2015
Pros: Though we only stayed one night, we thoroughly enjoyed our stay. The staff is friendly and helpful and the property was immaculate. Our room was very spacious and clean. Would definitely stay here again!
Cons:
10.0
Mikhail
Exceptional
solo traveller
06-09-2015
Pros: the experience was wonderful I felt like I was in the middle of an oasis of pleasure pampering and relaxation I would definitely recommend this property anyone I know traveling
Cons:
7.1
Louise
Good
mature couple
05-12-2015
Pros: The room was nice and the staff was helpful
Cons: Pool
8.8
Annette
Excellent
family with older children
04-20-2015
Pros: lovely pool, great room
Cons: cleaners waking us up outside room and talking at 7.30 in morning. Also alot of older guests who partied into night. We had to tell front desk twice for them to intervene as we could not sleep
6.3
Anonymous
Pleasant
mature couple
02-06-2015
Pros: We had a problem with our first room it was very noisy and they changed it very quickly to an upgraded room. The staff in the restaurant were delightful.
Cons: For the price we expected better soundproofing. It was possible to feel the bed move in the room if some one in the adjacent room moved. The position of the hotel meant that hi there had to travel by car to nearby restaurants and the fore eating in the hotel was a necessity. The food was ok but the restaurant was a bit soulless. The air conditioning units were noisy.
6.0
Thomas
Pleasant
mature couple
12-25-2014
Pros: Bartender was great.
Cons: Hotel was overpriced for location right off of the main drag.
10.0
Anonymous
Exceptional
solo traveller
12-20-2014
Pros: Free parking, free wifi and warm cookies!
Cons:
8.3
David
Very Good
solo traveller
12-07-2014
Pros: I'd stay again
Cons: Right turn only out of hotel!
9.6
Richard
Exceptional
mature couple
12-02-2014
Pros: Really great staff
Beds sooo comfy
Price excellent
Complimentary coffee papers apples water and not to forget the delicious warm cookies
Need a car but would need one anywhere if staying in Naplrs and want to get around
Had some good food here but also close to many restaurants
;detailController.handleFacebook('SEO','DoubleTree Suites by Hilton Naples', '112443', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/112443H1.jpg', 'Naples', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','DoubleTree Suites by Hilton Naples', '112443', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/112443H1.jpg', 'Naples', '', '', '', '');){kind=link}