Serenely set on a sandy beach of the Gulf of Mexico, this property is the epitome of a boutique hotel. The lobby offers an elevated view of the beautiful pool and beach areas. Public areas aren't expansive here, but the guest rooms sure are. One- and two-bedroom suite configurations are featured, with the tower units serving as the central focus to the property. The courtyard units, designed in Bar Harbor decor, jut out from the tower and run perpendicular to the beach. Upscale bedding packages, flat-panel televisions, a living area with sofas and spacious bathroom layouts are highlights of your guest room.
Smoke free premises. 125 units, some two bedrooms, three bedrooms and kitchens. 4-7 stories, interior/exterior corridors. Accessibility (Call).
I-75 exit 107, 3.8 mi w on Pine Ridge Rd (CR 896) to US 41 (Tamiami Tr), then 2.3 mi s to Mooring Line Dr, then 1.1 mi sw. 1901 Gulf Shore Blvd N 34102.
valet and coin laundry, room service, area transportation-downtown.
Terms
check-in 4 pm, 14 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 712 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
family with young children
06-22-2017
Pros: The property and proximity to the beach. The apartment style suites were beautiful, modern with tasteful decor.
Cons: Loved everything about the hotel.
10.0
Andres
Exceptional
family with young children
06-17-2017
Pros: In front of the beach
Cons:
7.5
David
Good
solo traveller
06-17-2017
Pros:
Cons: Needed a full length mirror
10.0
Anonymous
Exceptional
family with young children
06-12-2017
Pros: The beach
Cons:
9.2
Juan
Wonderful
family with young children
05-29-2017
Pros: The room was nice but next time I will like an ocean front
Cons:
7.1
Jorge
Good
young couple
05-26-2017
Pros: La playa
Cons: Cobros extras que no estaban en la oferta: Resort fee??? US$30 por día!!
8.3
Marie
Very Good
young couple
05-21-2017
Pros: Loved the beach. And loved the room. Nice and big. All suite hotel was really "sweet"!!!
Cons: I didn't like that your beach area is small you need to spread out to the right and left somore people can have a front view of the water and not have 2 and 3 rows. Frustrating. You need Starbucks k cups in the rm. the coffee you have is to weak I had to buy my own k cups.
9.6
Linda
Exceptional
review category group of friends
05-20-2017
Pros: Everything
Cons: Bit too pricy
9.2
Franher
Wonderful
family with young children
05-19-2017
Pros:
Cons: THE TAXES AND FEES DOESNT MATCH WITH MY BOOKING.COM RESERVATION IT WAS MORE EXPENSIVE 25 USD A DAY .I TOLD THEM ....
10.0
Nicole
Exceptional
family with young children
05-01-2017
Pros: Beautiful beach and pool, access to both was steps from our door. Staff was friendly and fun, suite was spacious and modern. Excellent accommodations.
Cons: There was a wedding booked for one of the nights of our stay- we were barred from using the pool area as a result- would have liked to have been informed of this conflict when we booked-or at the very least, when we checked in. Wouldn't have changed our plans to stay, but would have allowed us to make alternate plans for that evening.
8.3
Michael
Very Good
solo traveller
04-27-2017
Pros: generaly there was no problem except there is not a good place to change when arriving early from street clothes to bathing atire
Cons:
9.2
Ann
Wonderful
family with young children
04-26-2017
Pros: Beds comfy but room was way to much for our family with 3 small kids. Family of 5 but we all sleep with each other because they were to afraid in a strange place. Would love the option of 2 double bed with pull out and living room kitchen. When I called the resort directly they said no way it's a fire hazard but when we arrived and met other family' with the same size they all had that room option...We spent to much on room and never enjoyed the restaurant etc.. hoping they will help us our next year. WE WILL BE BACK!
Cons:
8.3
Kiko
Very Good
family with young children
04-16-2017
Pros: Naples is beautiful
Cons: Booking offer is not true , they give us our room facing the restaurant, we paid 497 a night for ocean view but when we got there they put us at a enclosed room we requested more private close to the beach and they mention that for booking is all they have available. We were very upset. We try to cancel but booking policy did not let us. Booking be more specific show the room as there really are. Our room did not have any privacy.
6.7
Celso
Pleasant
family with young children
04-15-2017
Pros:
Cons: I am a frequent client. However if you book for a busy week, the hotel can Not handle the customers properly.
9.2
Carrie
Wonderful
family with young children
04-13-2017
Pros: Bed
Cons: Hoe long it takes to clean our room
Overpriced
10.0
Laura
Exceptional
family with young children
04-05-2017
Pros: Accessibility to beach and pool
Cons:
7.9
Kenneth
Good
young couple
04-02-2017
Pros: bed was nice room was nice
Cons: toilet needs fixing would not flush on its own we had to flush it by taking off lid and lifting handle inside
some handles on the dresser fell off when i tried to open drawers
only were given 2 face cloths 2 hand towels and 4 bath towels ok if only one shower each I would have used at least 4 face cloths
9.2
David
Wonderful
family with young children
03-31-2017
Pros: The location was wonderful, right on the gulf coast. The rooms are large and can easily accommodate families. Housekeeping was great; room was always immaculate and towels were plentiful. Delicious cookies are in the lobby everyday from 2-4, drinks are also available as are Florida oranges. The staff are helpful and friendly.
Cons: The property is showing it's age a bit, but the location totally makes up for it.
9.6
Ronald
Exceptional
young couple
03-18-2017
Pros: Our suite #505 had a great view was kept very clean by the excellent maid service. Beach attendants were very attentive.
Cons: Great hotel but you should get out of or get much better at the food business. Dining room much too expensive for the quality of food served. Steak was ordered medium rare and came medium well done and grizzly! Sent back and was served at correct temp but another grizzly $39 steak. Breakfast next morning, eggs ordered poached medium and came just about hard boiled. Dates were March 5 and next morning March 6.
9.6
John
Exceptional
young couple
03-17-2017
Pros: The bed was very comfortable and the view of the Gulf of Mexico was spectacular.
The hotel is very clean and the food is delicious.
Cons: Early check in option would have been great, but if the sun is out and the tiki bar is open ....not really a big deal.
5.0
Marco
Fair
family with young children
03-06-2017
Pros: Expensive for the service, bad food, and pets are not welcome, since they can't go anywhere and we had to pay $75 for have the pet there at the room. it is a luxury price hotel, but actually is regular hotel... And I had to wait 20 minutes until they find my reservation done through Booking...
Cons: I don't know because I will never return....
7.1
Jackie
Good
solo traveller
03-03-2017
Pros: location on the beach
Cons: quality of the room. it was simply dreary in terms of decor.
10.0
Shirlene
Exceptional
young couple
02-27-2017
Pros: Small hotel
Cons: No tanke cloths or glass at outdoor seating in the sun
8.3
Robert
Very Good
young couple
02-27-2017
Pros: The location, staff, food were all great, but room was a little disppointing. The room was dark in the seating area in front of living room TV. It also needed a another end table. The room overall had been upgraded recently, but appeared to not be completed. For the price per night, we expected a better room. The room was disappointng!
Cons:
8.8
Lawrence
Excellent
review category group of friends
02-22-2017
Pros: Excellent hotel in a spectacular location, and staff could not have been friendlier.
Cons:
7.9
Helmut
Good
young couple
02-18-2017
Pros: Roms are very nice.
Cons: Breakfast was awful and very expensive. Service at the restaurant not nice. Definitly I cannot recommend the restaurant!
9.2
Cathryne
Wonderful
young couple
02-17-2017
Pros: Breakfast and lunch at hotel were excellent. Best eggs florentine- hot tasty and perfectly done. Lovely setting looking out to pool and ocean.
Suite was comfortable and a good size. Well equipped kitchen area. Nice balcony overlooking the water.
Cons: Pillows were a bit lumpy- prefer down pillows. Air conditioning vent was very noisy - especially first night.
9.2
Deborah
Wonderful
young couple
02-15-2017
Pros: Service was exceptional.
Cons:
9.6
Dona
Exceptional
young couple
02-12-2017
Pros: very friendly staff. Lots of nice touches, such as milk and cookies in the PM, plenty of water always delivered to room, lots of high quality toiletries, beach chairs and towels for guests, well equipped fitness center.
Cons: Extra charge of $24.80 for beach umbrella
9.6
Gabriella
Exceptional
solo traveller
02-06-2017
Pros: Very spacious rooms, great location, free parking and wifi. Right on the water
Cons: A little too pricey.
8.3
Susan
Very Good
solo traveller
02-05-2017
Pros: Location, accommodations perfect for our group. Staff extremely helpful and friendly.
Cons: Did not like that you had to pay for beach umbrellas, this cost should be included within the daily resort fee. We were not aware that we had to pay until we were on the beach. Given we had our 82yr old mother with us an umbrella is a must on the beach therefore we felt that it is a cash grab..not impressed
9.6
Sharon
Exceptional
young couple
01-28-2017
Pros: Wireless signal beachfront was poor.
Cons:
8.8
Peter
Excellent
family with young children
01-27-2017
Pros: Location
Cons: Breakfast
8.8
Ingela
Excellent
family with young children
01-09-2017
Pros: Location right on the beach was great! Very nice poolarea. Cookies and milk for free in the afternoon was appreciated by the kids.
Cons: Somewhat strange dishes on the menu. Seemed like somebody tried too hard to make it sound fancy.
Bathrooms by the pool needs to be renovated, broken, rusty and not clean.
7.5
Melody
Good
review category group of friends
01-04-2017
Pros: Location is superb and service by the pool and beach side is great.
Cons: I booked 2x a 1 bedroom suite and actually it was 2x a 2 bedroom suite. The booking was wrongly represented in the website. We were a group of 3 and could have stayed in 1 suite.
Cleaning services were poor given the price for the rooms. Towels were cheap and old. Rooms were not services in a timely manner. Out of 3 nights, only 2 days were serviced (one day there was no service at all/ 2 nd day, the service was at 4:00pm). Rebuilding of many rooms were going on during the stay, where the construction began at 7:00 am (no notice to guests). All the construction teams were running around and the hallways were filled with construction material, lots of furniture, mattresses and fridgeators !!! I know this hotel since 20 years and have stayed many times as a loyal customer and lover of Naples and the Edgewater. The new owners have taken away some of the "Florida" charms in the colors and furniture bringing a modern ( but comparable) look to the hotel. The prices have also been " over-inflated as this was the most expensive visit ( almost double) from 2 years ago (500$ a night for a 1 bed. Suite). This is the price for the Breakers in Palm beach, or the Ritz Carlton Which is a higher class of hotel.
6.7
Janie
Pleasant
solo traveller
12-31-2016
Pros: Good food. Nice bed.
Cons: Shower had very little hot water. Extremely overpriced for facility. Noisy maids. Gift shop very small. Just not up to its rate per night at all.
7.9
David
Good
young couple
12-24-2016
Pros: Convenient location
Cons: Building work going on
7.5
David
Good
family with young children
12-12-2016
Pros: The majority of staff were excellent. Friendly, professional and capable. Particularly, Reception, Concierge and Pool Side staff.
Cons: The cleaners were a mixed bunch, some were ok, a few even said "Hello", but mostly they were overseas workers who unfortunately were not that thorough or effective every day. It didn't bother us too much as we have 2 children, so we are used to dealing with mess.
9.6
César
Exceptional
family with young children
12-11-2016
Pros: Very comfortable rooms! Located in a great place of Naples.
Cons: Nothing to comment, I will return next year.
10.0
Rosalie
Exceptional
young couple
12-10-2016
Pros: Right on the beach. large rooms. 2 swimming pools. So relaxing!
Cons:
8.3
Anonymous
Very Good
young couple
12-08-2016
Pros:
Cons: Really a hotel for a family that wants to cook in their room.
I also did not like the fact that one could not smoke outside even on one's own balcony.
10.0
Leonardo
Exceptional
family with young children
12-01-2016
Pros: Friendly staff. Location is great
Cons:
7.1
Fernando
Good
young couple
11-23-2016
Pros: Location
Cons: Fee resort too expensive
7.9
Fredrik
Good
family with young children
11-22-2016
Pros: The location, white sandy beach, comfortable suite on ground floor with direct access to pool area. Also nice with shuttle to down town.
Cons: A disturbing incident did occur during my visit. At the breakfast I was served a glass of water, with - as it turned out - at least two shards of glass in it. It takes only little imagination to realize the fatal consequences had I swallowed them. But I didn't and the lack of ice cubes in my water probably saved me. When I felt the "ice cubes" - who turned out to be shards of glass - in my mouth I for some reason hesitated to swallow them, and in stead spat them out back into the glass. I was of course very chocked when I realized what I just had in my mouth, a split second from swallowing. Obviously the waiter was also quite shocked since she just commented the whole thing as beeing "in sane", and then asked me if I needed anything. Given the risk for me and the level of failure of the restaurant I would have expected some more guesture of compassion. Maybe the "scary" information about the shards in my water was never passed on to a superior. Either way, I really think they could have handled this incident better - apart from having acted pre eventive in order to avoid it in the first place.
9.6
Jean
Exceptional
young couple
11-22-2016
Pros: LOCATION AND COMFORT
Cons: NOTHING
9.6
Les
Exceptional
young couple
11-21-2016
Pros: Lovely pool and excellent beach. The room was very spacious and kitchen was well stocked and there was a the very large fridge in which to keep the food required for breakfast.
Cons: Restaurant was expensive and breakfast was modest. However with good facilities in room there was not the need to use breakfast and there was free shuttle to town centre where all the restaurants were.
8.8
Anonymous
Excellent
young couple
11-21-2016
Pros: The staff is excellent great service and attitude
Cons:
9.6
Diane
Exceptional
review category group of friends
11-20-2016
Pros: Everything
Cons: Bed was hard
5.0
Anonymous
Fair
young couple
11-18-2016
Pros: Resort fee that has value including shuttle to downtown Naples, parking, beach chair & newspaper.
Cons: Moldy bathroom, begging for washcloth & bar soap for shower, late cleaning, construction noise @ 7am!
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