Situated along the main road through the city, this upscale hotel is close to shops as well as the beach and top-notch restaurants. The spacious lobby is the perfect place to congregate with others. Journey out to the back of the property to the pool; this is where most of your time should be spent. A cascading waterfall and secluded hot tub add a slice of serenity to your stay. When it's time to retire to your guest room, you'll find all the comfort you need for a relaxing stay. Upscale bed linens with padded headboards, cherry wood tones and upgraded technology are featured in each room. If fitness is part of your daily regimen then you'll find the exercise facility to offer everything you need for a total body workout. When looking for a place to eat, don't overlook Shula's Steak House.
Smoke free premises. 199 units. 4 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-beach.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 403 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Beautiful lobby. Hotel provided free shuttle service with beach chairs and water. Great service.
Cons: Bar prices were too expensive
10.0
Jose
Exceptional
Traveling as Couple
10-13-2017
Pros: Exelent staff and the Jacuzzi.
Cons: Everything very good.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros:
Cons: The pool area was small
10.0
Geraldine
Exceptional
Group Traveler
10-13-2017
Pros: Excellent
Cons: No
10.0
Vanessa
Exceptional
Traveling as Couple
10-13-2017
Pros: Great hotel and even better staff!
Cons:
10.0
Sean
Exceptional
Traveling as Couple
10-13-2017
Pros: the front desk was amazing.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-13-2017
Pros: The staff made sure we were happy at all times!Pri
Cons:
10.0
Brian
Exceptional
Family with Young Children
10-13-2017
Pros: Everything! Pool, room, fitness center. We had an awesome time!
Cons: No
4.0
Mehmood
Disappointing
Group Traveler
10-13-2017
Pros: Clean hotel, rooms and location and great staff
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Clean and comfortable. Will be going back there for another stay!
Cons:
10.0
Kathleen
Exceptional
10-13-2017
Pros: We will definetly be returning to this lovely hotel. Every aspect of our experience was outstanding.
Cons: no
10.0
Tammy
Exceptional
Family with Teens
10-13-2017
Pros: Loved the location, the free bikes and the pool
Cons:
10.0
Shannon
Exceptional
Traveling as Couple
10-13-2017
Pros: Hotel was AMAZING! However checkout is at noon - why do they unlock our door to clean it at 9 am!! Then again at 10! But wonderful hotel. Next time I will put a do not disturb on the door! However- I live 7 min down the street but hope to stay again
Cons: I'm shannon from Florida!! Naples Florida
10.0
Lupe
Exceptional
Traveling as Couple
10-13-2017
Pros: Everything!!
Cons:
7.0
Charles
Good
Business Traveler
10-13-2017
Pros: location
Cons: hot water was very slow to reach shower
3.0
Michael
Poor
Family with Young Children
10-13-2017
Pros:
Cons: I had a very bad and offensive altercation with the valet guy and night shift manager.
10.0
Mark
Exceptional
Traveling as Couple
10-13-2017
Pros: The room was spacious and very well appointed
Cons: Everything was excellent. I really liked the singer in the lounge
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Pool had a waterfall. Jacuzzi was away from pool and private.
Cons: Room service only for breakfast.
9.2
Jørgen
Wonderful
young couple
10-11-2017
Superb
Pros: Everything OK.
Cons:
7.1
Anonymous
Good
family with young children
10-10-2017
Good
Pros:
Cons: The fire alarm kept going off in the middle of the night (from midnight until about three in the morning) & the staff didn’t offer any recompense I had to ask for it. Then they only gave me a $25 gift card for their restaurant which is very expensive (a la carte).
7.5
Anonymous
Good
family with young children
10-08-2017
Some services are excellent and...
Pros: Excellent check in staff and valet as well as
Maid service
Cons: Executive floor breakfast dissapointing .
Espresso machine broken. No beacon,sausage
Or Canadian bacon available. The executive
Breakfast room was very small, and the decoration I found poor, very cold furniture.
Did anyone tell the decorator it should have a
Tropical decor and more charming area.
It looked like an office break room.
Also the only restaurant on premise is Shula’s
Rather expensive. Limited grounds, no area
For walking or jogging on premises .
8.8
Pam
Excellent
solo traveller
10-01-2017
Fabulous
Pros:
Cons:
7.5
Michael
Good
review category group of friends
09-29-2017
Good
Pros:
Cons:
9.2
Gaetano
Wonderful
solo traveller
09-29-2017
Good
Pros: All good except male night clerk. No personality. Felt like it was a big effort for him to be there
Restaurant a bit too pricey
Cons: All else was good
10.0
Anonymous
Exceptional
family with young children
09-28-2017
Exceptional
Pros: The bed and linens were amazing - sleep like a queen
Cons:
10.0
Carlos
Exceptional
family with young children
09-28-2017
Exceptional
Pros:
Cons:
10.0
Bud
Exceptional
solo traveller
09-26-2017
Exceptional
Pros:
Cons:
8.5
Ianr123
Excellent
family with young children
09-25-2017
Very good
Pros: Shuttle bus to beach. The 4th floor Exec level room was a great place to get some fantastic breakfast, snacks and drinks - and meet some new people at the same time if you wanted to.
Cons:
8.3
Stephen
Very Good
young couple
09-18-2017
Very good
Pros: It is convenient having a well known upper class restaurant in the hotel.
Cons:
7.9
Rolando
Good
young couple
09-14-2017
The gym was pretty cool
Pros: Good place to stay
Cons: The pool was to small
9.6
Paolo
Exceptional
young couple
09-13-2017
My family and I had...
Pros: Free parking. Executive floor with lounge access for drinks and food. Free bike renting...
Cons: Excessively low temperature everywhere in the building. But that is quite normal in the US at summer time.
10.0
Yvonne
Exceptional
review category group of friends
09-05-2017
Exceptional
Pros: Free parking, bike rentals, beach chair, towel n bottle water included! Super clean room, cold AC and bed was amazingly comfortable.
Cons: Only con were the cleaning ladies. They worked in groups and were talking very loudly, laughing, yelped a couple times. Woke us up and it lasted an hour. No courteousness to guests!! I almost called front desk but didn't want to get anyone in trouble.
6.0
Paul
Pleasant
solo traveller
08-28-2017
Ok
Pros:
Cons: Valet parking holding too many spaces to make parking difficult when busy and staff very aggressive.
9.6
Brett
Exceptional
solo traveller
08-27-2017
Exceptional
Pros:
Cons:
9.2
Zoe
Wonderful
family with young children
08-25-2017
Superb
Pros: Very comfortable, clean room.
Cons: Pool and pool area is on the small side for such a large hotel. Could do with more shade areas for families.
7.5
Juanita
Good
review category group of friends
08-23-2017
Good
Pros:
Cons:
10.0
Alan
Exceptional
young couple
08-22-2017
Exceptional
Pros: The property was immaculately clean, the staff extremely gracious, and we loved the executive lounge.
Cons:
10.0
Denise
Exceptional
family with young children
08-21-2017
Perfect
Pros: Everything
Cons: Nothing
9.2
Anonymous
Wonderful
young couple
08-17-2017
Superb
Pros:
Cons:
8.3
Savas
Very Good
family with young children
08-07-2017
Very good
Pros:
Cons:
10.0
Juan
Exceptional
young couple
08-03-2017
Our best experience in a...
Pros: The staff was friendly. The room was clean and spacious and I liked the fact that I try to change my reservation because I wanted to have a different room for my anniversary and then my husband changed his mind he said the other room was better anyway I like the fact that even though they did not or were not able to change at the moment the second time, ( it was actually our fault for not really making up our mind as to what we really wanted), they listened and to my surprise when I went to check in they gave me the room that I wanted and they had placed a happy anniversary card on my night table and a slice of the most delicious chocolate cake in the fridge for us that I have ever tasted. I am so thankful for them the fact that they made my 40th wedding anniversary so special with that small yet so appreciate it token of love. Thank you so very much we will definitely return. Oh, I cannot forget to say that the breakfast and the evening snacks at the Executive Lounge was excellent the staff there was excellent Ofelia, Lea, the Sipercisor which I have not met her name is Andrea, and even the new girl Myleene.
Diana, one of the supervisors I spoke with to get my reservation changed, I believe was the responsible one to give us the room that we wanted and the one responsible for the anniversary card and the cake ( it's amazing how she listened to me and heard me say that it was my wedding anniversary. And she was so sweet to listen and make it special), I am forever thankful to her. What empathy she displayed.
The cleaning staff was also amazing.
Cons: There was nothing that we didn't like.
9.6
Carlos
Exceptional
family with young children
07-31-2017
Naples stay
Pros: The beds I liked
Cons: The views from the room
10.0
Christine
Exceptional
young couple
07-27-2017
Exceptional
Pros: The bed was very comfortable. Everything was great. No complaints.
Cons: Don Shula's Steakhouse breakfast.
7.5
Tara
Good
family with young children
07-26-2017
Nice hotel, fair location,need to...
Pros: The executive lounge is an excellent perk. The pool and hot tub were very relaxing. Complimentary bicycles were fun. The cleaning and maintenance staff do an excellent job and they are very friendly.
Cons: Faucet and shower head need replaced. The crowds in the executive lounge would be less if the key cards worked on elevators.
;detailController.handleFacebook('SEO','Hilton Naples', '114874', 'ACCOMMODATION', '4', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/114874H1.jpg', 'Naples', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hilton Naples', '114874', 'ACCOMMODATION', '4', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/114874H1.jpg', 'Naples', '', '', '', '');){kind=link}
