The public areas here are very inviting and boast an elegant hint of European-style décor. The bustling downtown area is just a few blocks away. Guest rooms here are all comfortably appointed with flat-panel televisions, polished wood furnishings, Tempur-Pedic beds and spacious bathrooms. The lobby lounge is a nice place to enjoy an adult beverage and meet with others before retiring to your room for the night.
Smoke free premises. 58 units. 3 stories, interior corridors.
Pros: Front Staff is excellent. Great clean rooms. Love the bed
Cons: No room service. But great restaurants near by
7.1
Mr
Good
young couple
09-19-2016
Pros: Naples is a lovely place to stay, but quite expensive for us UK travellers.
Cons:
8.3
Stephen
Very Good
young couple
09-18-2016
Pros: Very well appointed and clean hotel
Cons: Breakfast was a poor offering
Lacked any atmosphere
10.0
Annmarie
Exceptional
mature couple
09-17-2016
Pros: Clean and comfortable
Cons: No complaints
6.7
Nina
Pleasant
family with young children
09-17-2016
Pros: Pool Service esp towel Service every day for Pool and beach
Very nice lobby
Cons: The staff at the Counter could have been more friendly welcoming us. Even asking for warming up Baby Food, borrow a lighter was a Problem for them and they didn't do.
wifi wasn't that good
9.2
Barbara
Wonderful
review category group of friends
09-16-2016
Pros: Large rooms and high ceilings. Great location and great value.
Cons: No breakfast and they charge for coffee in the lobby!!
10.0
Irene
Exceptional
young couple
09-07-2016
Pros: Very comfortable relaxed hotel and great location . Staff all very friendly
Cons: Had to leave
7.9
Monica
Good
family with young children
09-06-2016
Pros: Location. Spacious room.
Cons: Bed past its best.
10.0
Eileen
Exceptional
young couple
09-04-2016
Pros: Room as very big. The bed was comfortable. Nice large bathroom.
Cons: I would recommend putting in grab bars in the shower and bathtub. I had 2 knee replacements and have a fear of falling.
9.6
Roy
Exceptional
family with young children
09-04-2016
Pros: value for money and location
Cons: Breakfast options
6.7
Mary
Pleasant
family with young children
09-02-2016
Pros: The bed was great.
Cons: The food offered for breakfast.
9.6
Elaine
Exceptional
mature couple
08-30-2016
Pros: Great location and the room was very spacious.
Cons: Poor internet connection and the lack of breakfast.
9.6
John
Exceptional
mature couple
08-28-2016
Pros: Great location, close to the Fifth Avenue and Third Street shopping districts. Free parking and comfortable rooms.
Cons: Staff could smile and greet with more congenitality.
5.0
Aaron
Fair
family with young children
08-27-2016
Pros: Perfect location, reasonable price.
Cons: Ant infestation in room and bathroom. Little ants were everywhere: on bedside table near the phone, on bathroom counter, a couple even in our bed. When we told the desk person and even showed her a video we've made, she didn't offer any type of discount or even apology. Not impressed.
8.8
Robert
Excellent
mature couple
08-25-2016
Pros: Location was so quiet, the lack of noise woke us up in the middle of the night !!!
Perfect walking distance to 5th ave. without the hustle, bustle and noise after a long day of bizziness. BEST hotel mattress EVER !!!
HUGE shower! Nice, casual, engaged staff and an honor system for lots of snack choices at night! Felt more like "home" than a hotel.
VERY refreshing !
Cons: Trying to think of a helpful critique ...but we simply had an all-around, very nice stay and will definitely be their guests again!
9.6
John
Exceptional
mature couple
08-23-2016
Pros: Location, location,location
Cons: mattress was bit firm
7.5
Anne-catherine
Good
young couple
08-23-2016
Pros: The room was very spacious, the bed was comfortable and everything was clean, including the bathroom.
The pool is very nice.
Cons: The atmosphere of the hotel is not very cozy. We were a bit disappointed by the standing given the price paid.
6.7
Me
Pleasant
mature couple
08-23-2016
Pros: The room was ok we had a view of the dumpster out back in the parking lot. I guess someone has to get that view. A little mold in the shower corner. A chair in the room had serious dirt and dust and needed vacuuming.
Cons: If your room is on the second floor, the person above you that has kids running in the early morning should not be placed in the room above you. Kids need to run and have fun and old people need there sleep! My next stay I will request a room on the top floor and my view not be the dumpster.
7.1
Terry
Good
solo traveller
08-22-2016
Pros:
Cons: The Bed could have been better
5.8
Molly
Okay
solo traveller
08-16-2016
Pros:
Cons: Staff. They were not friendly and appeared bored. Not the best customer service.
5.8
Tony
Okay
family with young children
08-16-2016
Pros: Average.
Cons: Front desk needs to be friendly
6.7
Guido
Pleasant
young couple
08-13-2016
Pros:
Cons: Very very poor Wlan. No breakfast included, not worth a 4star hotel.
10.0
Elisabeth
Exceptional
family with older children
08-09-2016
Pros: very nice and comfortable rooms !
Cons: Breakfast was not included but would have been nice to have !
3.3
Jonathan
Poor
mature couple
08-09-2016
Pros: Nice place out front
Cons: Room rug dirt have a foot print in roon not cleaned.
9.2
Adela
Wonderful
mature couple
08-07-2016
Pros: Beautiful and cousy hotel
Cons: The building decoration
10.0
Arianna
Exceptional
mature couple
08-07-2016
Pros: Everything. .. Room was huge and very nice, location is perfect as it''s walking distance from the downtown and also the beach is quite close
Cons:
8.8
Patrick
Excellent
family with young children
07-31-2016
Pros: Good location, friendly staff, good value for price incl free parking.
Cons:
10.0
Terry
Exceptional
mature couple
07-31-2016
Pros: Everything
Cons:
8.3
Halil
Very Good
family with young children
07-22-2016
Pros: Aged but nice hotel
Cons: Water dripped from air conditioning onto the carpet
10.0
George
Exceptional
mature couple
07-19-2016
Pros: This is a nice, clean, quiet Hotel with a pleasant staff.
Cons:
8.8
Martin
Excellent
family with young children
07-19-2016
Pros: I do not understand why wifi is the issue in some hotel.
Cons: The hotel had the best indicator value for the money during my stay in Florida (6 weeks).
9.2
Euan
Wonderful
young couple
07-18-2016
Pros: Perfect location for a trip to Naples. Rooms were excellent and beds sizeable and very comfy
Cons: Very poor breakfast choice so chose to go elsewhere
9.6
Jan
Exceptional
mature couple
07-14-2016
Pros: It's a beautiful hotel and close to where we needed to be
Cons: Our a/c unit compressor kept cycling on and off - it was annoying but we didn't complain as we were only staying one night.
10.0
Nancy
Exceptional
mature couple
07-12-2016
Pros: The room was spacious and comfortable. The bathroom was exceptional, with a large tub and a large tiled walk in shower.
The location is great! We walked to dinner and breakfast at two interesting spots and later to the beach. Very convenient. Our off-season rate was very good, in season, we might not be able to do this hotel.
Cons: Nothing I can think of. There was no breakfast included and the 'available' food items in the lobby area were not what we wanted, so we walked out to a restaurant.
10.0
Jrenfroefl
Exceptional
mature couple
07-12-2016
Pros: Everything! The staff were courteous and helpful, the hotel is very well maintained and beautiful, and our room was large and well equipped. You couldn't ask for a better location - 2 blocks from 5th Avenue with all the shops and restaurants, and the beach is a quick bike ride away! This is our new place to stay in Naples!. Well done!
Cons: There was nothing we didn't like.
7.1
Carache
Good
review category group of friends
07-12-2016
Pros: Rooms as well as the outdoors are clean.
Big bathroom (shower and bath).
Cons: A/C unit is very loud. I did not experience a nice welcome nor a friendly check out.
8.3
Jodders
Very Good
family with young children
07-08-2016
Pros: Lovely hotel, nice pool. Lovely big room. Very close to tin city and other bars and restaurants.
Pros: The bed and pillows were great. I can never sleep through the night at home, however at the hotel I slept through the night and my wife said I didn't snore. I still don't think I do but that's up for debate!
Cons: Breakfast would have been nice.
9.2
Erik
Wonderful
young couple
06-26-2016
Pros: Really great beds and clean room. Front desk staff were always pleasant. And the folks staying at the hotel were so peaceful. I guess since the place has a very small pool, most people tend to go out instead of staying in and making a party at the pool. It was pleasant although deathly quiet at times.
Cons: Small pool area made conversation a little awkward since everyone can basically hear you haha.
8.3
Patric
Very Good
family with older children
06-26-2016
Pros: The room was very large and beds very comfortable. Very clean and well kept after.
A small but nice pool area, enough for me and the kind to play in.
Cons: As with all other hotels in US, a descent breakfast wouldn't hurt.
10.0
Donald
Exceptional
mature couple
06-25-2016
Pros: Location
Exquisiveness of facility
Cons: Limited parking
5.0
Yvonne
Fair
Traveling as Couple
06-22-2016
Pros: Within walking distance from 5th Street, where all the dining places are in Naples.
Cons: Three. a. one of the five lamps did not work. b. unclean shower - lots of hair on the shower wall. c. ground floor next facing driveway
9.2
Clare
Wonderful
mature couple
06-19-2016
Pros: Great large comfortable bed. Fridge in room. Other facilities good like tea/coffee making, hairdryer, TV& WiFi
Cons: No breakfast available although there was option of grab & go snacks to buy
7.5
Liz
Good
mature couple
06-17-2016
Pros: Appearance was very nice!
Cons: No good food available in hotel. Purchase "continental breakfast" was lacking.
9.6
Kenneth
Exceptional
mature couple
06-11-2016
Pros: All of the front desk personnel were friendly, courteous and very helpful, especially Hans.
Cons: Air conditioning units were old and inefficient. Very loud.
10.0
Mark
Exceptional
Traveling as Couple
06-09-2016
Pros: Ambiance
Cons: Nothing
8.3
Lisa
Very Good
mature couple
06-06-2016
Pros: The quaintness of the hotel and family feel
Cons: Quieter air conditioning in room
7.1
New
Good
solo traveller
06-05-2016
Pros: Quite location
Cons: Front desk did not try to satisfy in changing room at the time of arrival b/c of poor location,claims no similar beds were available.Promised to call,but failed to call or follow up.
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