Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The public areas here are very inviting and boast an elegant hint of European-style décor. The bustling downtown area is just a few blocks away. Guest rooms here are all comfortably appointed with flat-panel televisions, polished wood furnishings, Tempur-Pedic beds and spacious bathrooms. The lobby lounge is a nice place to enjoy an adult beverage and meet with others before retiring to your room for the night.
Smoke free premises. 58 units. 3 stories, interior corridors.
Cons: There were spiders in the room that came home in out suitcase. Also, an employee pushed open the door to get a better look at me in my nightgown when he came to the room to drop off extra sheets.
8.0
Anonymous
Very Good
07-21-2017
Pros: Room was good, location very good.
Cons: I was under the impression that coffee and continental breakfast were included in the price but they were not.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very charming hotel, we have stayed here several times and it never fails to impress us. Great position for shops, restaurants etc and all staff extremely helpful. Great hotel in a lovely part of Naples.
Cons: Not a thing....
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was beautiful, great location and excellent staff.
Cons: No
9.0
Anonymous
Wonderful
07-21-2017
Pros: The proximity of this hotel to 5th Avenue, beaches, shops, and restaurants was fantastic
Cons: The hotel was firm with the 4 pm check-in.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Beautiful, wonderful location, and a wonderful staff
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Excellent service and staff
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very clean Anand well taken care of. Close to everything in downtown Naples.
Cons: Pool closed at 8. I think people on vacation need more time. Adults to 10 or 11 would make sense.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Nice property just off the beaten path
Cons: No
7.0
Anonymous
Good
07-21-2017
Pros: The employee were very friendly and polite. Love the lotion smelled great. Great location.
Cons: There were a pair of men's shorts in room and the water was yellow in the bathtub. No activities for kids to do definitely more adult oriented.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very nice well kept hotel.
Cons:
1.0
Anonymous
Very Poor
07-21-2017
Pros: Location
Cons: I did not like the fact that the hotel offered no complimentary items that we didn't have to pay additional for, like toothpaste. The bugs were all over the place and the pool wasn't impressive :(
10.0
Anonymous
Exceptional
07-21-2017
Pros: The customer service was outstanding! The staff was helpful and curtious and really knew their town.
Cons: Nothing. Everything was excellent!
8.0
Anonymous
Very Good
07-21-2017
Pros: Great fowntown location within walking distance of amenities!
Cons: A/C has hard time keeping up with S. FL summer heat in both rooms occupied duringbour stay.
8.0
Anonymous
Very Good
07-21-2017
Pros: The location and room size
Cons: I wish it had a fitness center
8.4
Verified AAA Guest
Very Good
03-03-2017
Nice hotel and would stay there again.
Pros: Great location for walking to town, nice size room, comfortable bed and easy parking.
Cons: No longer have complimentary breakfast. Not even free coffee. Breakfast and front desk staff not very friendly.
9.2
Anonymous
Wonderful
12-05-2016
We enjoyed our stay at...
Pros: Comfortable beds, great location, good parking
Cons:
7.1
Anonymous
Good
11-16-2016
Perfectly OK for 1 night,...
Pros: Location was good, a short walk to 5th Avenue, shops and restaurants
Room was large and comfortable with everything we needed. Plenty of towels.
Cons: The guy who checked us in was a bit stiff and starchy and unwilling to extend a warm welcome. The hotel was quiet although the car park was full, so there must have been people there - but we didn't really see any other guests, so there wasn't much atmosphere or buzz about the place. I think maybe we were too young?!
9.6
Anonymous
Exceptional
11-07-2016
Great location
Pros: Location walking distance to beach and 5 Ave
Cons: No room service food really on site. Poolvery small and only 8-10 lounge chairs
Cons: Lack of refreshments (bottled water, snacks, mini-bar) in room
No extra blanket in room
10.0
Anonymous
Exceptional
08-21-2016
Great location and very friendly...
Pros: Beautiful hotel in great location
Cons: Nothing
9.2
Anonymous
Wonderful
08-03-2016
4th of July escape
Pros: Great staff and location.
Cons:
7.1
Anonymous
Good
06-23-2016
Nice location but not as...
Pros: location.
Cons: Not accommodating to an early check in
Hot water didn't stay hot and faucets were backwards. (Hot was cold and vice versa. )
Keurigcoffee pot didn't work and no instructions
Pool was greenish color
No shuttle to beach and we were told the beach meters were $1.50 per hr but they were 2.50.
10.0
Anonymous
Exceptional
06-21-2016
Naples Jewel
Pros: Great location. Beautiful hotel! It was nicer and cleaner than some AAA diamond hotels that I have stayed in. The staff was phenomenal, kind and accommodating. Peter did everything to get us an early check in time. It was great.
Cons:
10.0
Anonymous
Exceptional
05-23-2016
Exceptional
Pros: Charming hotel in beautiful old Naples.
Cons:
9.6
Anonymous
Exceptional
05-10-2016
Exceptional
Pros:
Cons: Little ants on the table and near coffee maker. This should be taken care of.
6.7
Anonymous
Pleasant
02-04-2016
Pleasant
Pros: Location
Cons: No restaurant
7.5
Anonymous
Good
01-07-2016
Good
Pros: Spacious clean room
Cons:
9.2
Anonymous
Wonderful
09-17-2015
Superb
Pros: nice hotel
Cons: breakfast should be included!
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
05-15-2017
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
05-02-2017
Superb
Pros:
Cons:
7.9
Anonymous
Good
01-22-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
06-25-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-21-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-08-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
03-02-2016
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
02-18-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
01-29-2016
Superb
Pros:
Cons:
7.5
Anonymous
Good
09-12-2015
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
07-27-2015
Superb
Pros:
Cons:
8.8
Anonymous
Excellent
07-26-2015
Fabulous
Pros:
Cons:
8.3
Anonymous
Very Good
07-28-2015
Disappointed
Pros: Location
Good wifi
Cons: Extremely noisy airconditioning unit. Our "Deluxe Roon was very plain with a balcony that overlooked a parking lot and a busy, noisy thoroughfare.
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