Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The public areas here are very inviting and boast an elegant hint of European-style décor. The bustling downtown area is just a few blocks away. Guest rooms here are all comfortably appointed with flat-panel televisions, polished wood furnishings, Tempur-Pedic beds and spacious bathrooms. The lobby lounge is a nice place to enjoy an adult beverage and meet with others before retiring to your room for the night.
Smoke free premises. 58 units. 3 stories, interior corridors.
Cons: I was under the impression that coffee and continental breakfast were included in the price but they were not.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Very charming hotel, we have stayed here several times and it never fails to impress us. Great position for shops, restaurants etc and all staff extremely helpful. Great hotel in a lovely part of Naples.
Cons: Not a thing....
9.0
Anna
Wonderful
Traveling as Couple
09-22-2017
Pros: Staff always smiling, friendly, welcoming. Loved the big bathroom. Housekeeping superb. Will definitely stay here again. Fantastic weekend!!!
Cons: Room could use a ceiling fan. Need new pillows.
4.0
Mary
Disappointing
Traveling as Couple
09-22-2017
Pros: Great location, spacious room and bathroom, it had tub and shower stall.
Cons: Room had splatters of dirt? on walls, doors. Generally didn't seem the cleanest. Curtains had broken hangers on drapery Rm 317. Foamy?...uncomfortable beds and pillows. Service kind of slow at desk, bfast room. I expected more for $--- per night.
10.0
Armando
Exceptional
Traveling as Couple
09-22-2017
Pros: Outstanding in all respects. Location,service and class.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
09-22-2017
Pros: The proximity of this hotel to 5th Avenue, beaches, shops, and restaurants was fantastic
Cons: The hotel was firm with the 4 pm check-in.
10.0
Marcela
Exceptional
Business Traveler
09-22-2017
Pros: Clean, nice employees.
Cons: The kitchen staff was complaining in Spanish about their manager in front of clients. I heard and understood everything.
8.0
Joel
Very Good
Family with Young Children
09-22-2017
Pros: great location, great boutique hotel
Cons: pool small, no microwave on rooms
9.0
Jon
Wonderful
09-22-2017
Pros:
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Beautiful, wonderful location, and a wonderful staff
Cons:
10.0
William
Exceptional
Traveling as Couple
09-22-2017
Pros: Great location. Side street was quiet with low traffic volume. Parking was free & easy. Great looking small hotel. Staff was nice & friendly. We will stay here again. Definitely a hotel for older clientele like us. Not a place for kids.
Cons: The room especially the bath room needs to be painted. It is well worn but clean.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-22-2017
Pros: Excellent service and staff
Cons:
10.0
Anthony
Exceptional
Family with Young Children
09-22-2017
Pros: Very clean Anand well taken care of. Close to everything in downtown Naples.
Cons: Pool closed at 8. I think people on vacation need more time. Adults to 10 or 11 would make sense.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
09-22-2017
Pros: ONLY thing to like location. If u r paying more than $----- /night is a fair range. There's nothing great nor horrible about it. It's small, but entrance is built to make you believe it is grander. Pool is small & no hot tub.
Cons: NOT 4star hotel in ANY way, 3.5 pushing it. Common areas r kept up & w enough minor updates to not scream how dated hotel is. Common area cleanliness is good. Rooms r VERY dated & could b cleaner, specially bath&trash bins. Housekeeping fully
7.0
Verified Hotel Guest
Good
Family with Young Children
09-22-2017
Pros: The employee were very friendly and polite. Love the lotion smelled great. Great location.
Cons: There were a pair of men's shorts in room and the water was yellow in the bathtub. No activities for kids to do definitely more adult oriented.
10.0
Andrew
Exceptional
Traveling as Couple
09-22-2017
Pros: Very nice well kept hotel.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
09-22-2017
Pros: cleanliness and helpful workers
Cons: it is not located close enough to walk to any sites and the trees were dropping things around pool and no hot tub the price was somewhat high for a hotel without a lot of amentities and options, but the decor was welcoming and beds were comfortable.
1.0
Jessica
Very Poor
Group Traveler
09-22-2017
Pros: Location
Cons: I did not like the fact that the hotel offered no complimentary items that we didn't have to pay additional for, like toothpaste. The bugs were all over the place and the pool wasn't impressive :(
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: We love the location because it's secluded just a few blocks off the main street of Naples-you can walk downtown for breakfast, lunch or dinner. It's just a couple minutes drive to beach with plenty of public parking or relax at the nice private pool.
Cons: NO
8.0
Chuck
Very Good
Traveling as Couple
09-22-2017
Pros: Great fowntown location within walking distance of amenities!
Cons: A/C has hard time keeping up with S. FL summer heat in both rooms occupied duringbour stay.
5.0
Adity
Fair
Family with Young Children
09-22-2017
Pros: Location was the only good thing about this hotel.
Cons: Plenty! This hotel is was no wheRe close to a 4 star hotel. When we checked in we found ghost ants crawling all over the room, including the top of the bed. after several plea's they accommodated one of our rooms to another floor, seperAting our family :(
10.0
Abraham
Exceptional
Family with Young Children
09-22-2017
Pros: Updated and clean..friendly staff
Cons: Small sugar ants on furniture. .please address .typical in Florida.
9.0
John
Wonderful
Traveling as Couple
09-22-2017
Pros: Location and the staff.
Cons: Room seemed a little dated.
4.0
Sheri
Disappointing
Business Traveler
09-22-2017
Pros: Location
Cons: Cleanliness
7.0
Juan
Good
Business Traveler
09-22-2017
Pros:
Cons: Staff need to be trained. Get off of your phones.
8.4
Verified AAA Guest
Very Good
Couple
03-03-2017
Nice hotel and would stay there again.
Pros: Great location for walking to town, nice size room, comfortable bed and easy parking.
Cons: No longer have complimentary breakfast. Not even free coffee. Breakfast and front desk staff not very friendly.
8.4
Verified AAA Guest
Very Good
Family w/Teens
07-24-2017
It is close to everything and easy walking distance to 5th Avenue.
Pros: Easy parking and great location.
Cons:
9.2
Barbara
Wonderful
review category group of friends
09-16-2016
Great Value! Location is perfect!
Pros: Large rooms and high ceilings. Great location and great value.
Cons: No breakfast and they charge for coffee in the lobby!!
10.0
Irene
Exceptional
young couple
09-07-2016
Won't disappoint
Pros: Very comfortable relaxed hotel and great location . Staff all very friendly
Cons: Had to leave
7.9
Monica
Good
family with young children
09-06-2016
Excellent relaxed hotel in prime...
Pros: Location. Spacious room.
Cons: Bed past its best.
10.0
Eileen
Exceptional
young couple
09-04-2016
A little getaway to Naples,...
Pros: Room as very big. The bed was comfortable. Nice large bathroom.
Cons: I would recommend putting in grab bars in the shower and bathtub. I had 2 knee replacements and have a fear of falling.
9.6
Roy
Exceptional
family with young children
09-04-2016
affordable clean hotel
Pros: value for money and location
Cons: Breakfast options
6.7
Mary
Pleasant
family with young children
09-02-2016
Good location good staff
Pros: The bed was great.
Cons: The food offered for breakfast.
9.6
Elaine
Exceptional
mature couple
08-30-2016
Pleasantly surprising
Pros: Great location and the room was very spacious.
Cons: Poor internet connection and the lack of breakfast.
9.6
John
Exceptional
mature couple
08-28-2016
Good value, great location, very...
Pros: Great location, close to the Fifth Avenue and Third Street shopping districts. Free parking and comfortable rooms.
Cons: Staff could smile and greet with more congenitality.
5.0
Aaron
Fair
family with young children
08-27-2016
Ant infestation in our room
Pros: Perfect location, reasonable price.
Cons: Ant infestation in room and bathroom. Little ants were everywhere: on bedside table near the phone, on bathroom counter, a couple even in our bed. When we told the desk person and even showed her a video we've made, she didn't offer any type of discount or even apology. Not impressed.
8.8
Robert
Excellent
mature couple
08-25-2016
So pleased to have found...
Pros: Location was so quiet, the lack of noise woke us up in the middle of the night !!!
Perfect walking distance to 5th ave. without the hustle, bustle and noise after a long day of bizziness. BEST hotel mattress EVER !!!
HUGE shower! Nice, casual, engaged staff and an honor system for lots of snack choices at night! Felt more like "home" than a hotel.
VERY refreshing !
Cons: Trying to think of a helpful critique ...but we simply had an all-around, very nice stay and will definitely be their guests again!
9.6
John
Exceptional
mature couple
08-23-2016
Exceptional
Pros: Location, location,location
Cons: mattress was bit firm
7.5
Anne-catherine
Good
young couple
08-23-2016
Clean and neat
Pros: The room was very spacious, the bed was comfortable and everything was clean, including the bathroom.
The pool is very nice.
Cons: The atmosphere of the hotel is not very cozy. We were a bit disappointed by the standing given the price paid.
6.7
Me
Pleasant
mature couple
08-23-2016
It was ok. With so...
Pros: The room was ok we had a view of the dumpster out back in the parking lot. I guess someone has to get that view. A little mold in the shower corner. A chair in the room had serious dirt and dust and needed vacuuming.
Cons: If your room is on the second floor, the person above you that has kids running in the early morning should not be placed in the room above you. Kids need to run and have fun and old people need there sleep! My next stay I will request a room on the top floor and my view not be the dumpster.
7.1
Terry
Good
solo traveller
08-22-2016
Good
Pros:
Cons: The Bed could have been better
5.8
Molly
Okay
solo traveller
08-16-2016
Cheap during low season. Great...
Pros:
Cons: Staff. They were not friendly and appeared bored. Not the best customer service.
5.8
Tony
Okay
family with young children
08-16-2016
Average
Pros: Average.
Cons: Front desk needs to be friendly
6.7
Guido
Pleasant
young couple
08-13-2016
Pleasant
Pros:
Cons: Very very poor Wlan. No breakfast included, not worth a 4star hotel.
10.0
Elisabeth
Exceptional
family with older children
08-09-2016
Very pleasent and comfortable
Pros: very nice and comfortable rooms !
Cons: Breakfast was not included but would have been nice to have !
3.3
Jonathan
Poor
mature couple
08-09-2016
Buyer beware
Pros: Nice place out front
Cons: Room rug dirt have a foot print in roon not cleaned.
9.2
Adela
Wonderful
mature couple
08-07-2016
Nice Hotel
Pros: Beautiful and cousy hotel
Cons: The building decoration
10.0
Ariannazu
Exceptional
mature couple
08-07-2016
Just perfect
Pros: Everything. .. Room was huge and very nice, location is perfect as it''s walking distance from the downtown and also the beach is quite close
Cons:
8.8
Patrick
Excellent
family with young children
07-31-2016
Good deal
Pros: Good location, friendly staff, good value for price incl free parking.
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