Best Western Plus Universal Inn

AAA Inspector Rating
5618 Vineland Rd
Orlando, FL 32819- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.0
Bath2.8
Public Areas2.9
AAA Inspector Notes
Not far from I-4 and close to local attractions, the hotel features a vibrant lobby and cozy rooms. Numerous restaurants can be found just steps away. A free breakfast is served each day. After a long day on the road or at a theme park, take time to relax by the pool which is attractively surrounded by lush foliage. Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-4 exit 75B, 1.3 mi n on SR 435 (Kirkman Rd) to Vineland Rd, then just e. 5618 Vineland Rd 32819.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
coin laundry, area transportation-select attractions.
Terms
resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 477 guests
Showing reviews 1 - 5 of 50
8.4
Verified AAA Guest
Very Good
Group
11-04-2016
Hotel first floor remodel was a great improvement. We have been coming back the last 4 years. Locations is great for us. We had friends come last year with us. They liked the hotel. The room rug was very wet when we came back from universal park. It was very late. No room to move us then. Next morning the lady at the front desk was very nice to move us. We did have to wait in breakfast area until 1 of the check out rooms were clean. But I appreciate her honesty of how long the wait was going to be. Wish I knew her name, she was so nice.
Pros: Extra seating. Very nice. Front desk employees when we came in late on October 11 and the lady the next day. The cleanness of the room we had to change to, improvement. Thank you.Option of gluten free breakfast. We didn't notice ahead of time but for future visit we will take advantage.
Cons: Can't think of anything. Except thought of getting stuck in the elevator. Another guess was stuck in the elevator.
7.5
Brenda
Good
family with young children
02-17-2018
Great location. Literally across the...
Pros: There was someone on duty at the breakfast buffet the whole time, making sure everything was stocked and offering help when needed. This was not the case at another Best Western that we stayed at the previous 2 nights. Excellent staff.
Cons: The pool was too cold for my kids to use. This was a major disappointment for them since we had just stayed at another Best Western the previous 2 nights and their pool was very warm. Also, they would not credit me for my BW Reward points since I booked through Booking.com. This is obviously a corporate policy (not the staffs fault) but it was a big disappointment.
10.0
Shankar
Exceptional
Traveling as Couple
02-16-2018
Pros: Very good hotel...near from universal studio...staff are so helpful and polite..full breakfast include so many thing ...turkey sausage ,egg,juice,fruit,etc,etc....wow....can not explain......one reception lady she is very very polite and helpful .....
Cons: Every thing perfect
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
02-16-2018
Pros: Average room, nothing too fancy but nothing to really complain about. Hotel was accommodating to our late check in/out, which was really convenient. Very close to Universal Studios.
Cons: Breakfast was a nightmare. Every time I went back to the lobby to try again, they were out of something.
7.0
Joe
Good
Family with Teens
02-16-2018
Pros: Nice motel for a Best Western. Great room.
Cons: Front desk was unfriendly.
Showing reviews 1 - 5 of 50