Castle Hotel Orlando, Autograph Collection

AAA Inspector Rating
8.7
Excellent
193 Guest Ratings
8629 International Dr
Orlando, FL 32819- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.3
Bath3.4
Public Areas4.2
ARATED
AAA Inspector Notes
Inspector Pick (Eclectic/Unusual): The collection of unique and unusual pieces remind me of being a kid in a museum and told not to touch anything!
This unique hotel features an upscale vibe, an eclectic design, exquisite art pieces and furnishings that are castleworthy. Much of the art comes from Mr. Richard Kessler's own hand-picked collection. Amenities include multiple dining options, a small spa and a well-equipped fitness center. The pool features a beautiful fountain. Smoke free premises. 214 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
I-4 exit 74A (Sand Lake Rd), 0.5 mi e to International Dr, then 0.5 mi s. 8629 International Dr 32819.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, also, Cafe Tu Tu Tango, Vito's Chop House, see separate listings, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, cabanas, exercise room, massage.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 193 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Business
02-27-2017
Within nice walking distance to conference center and really fantastic staff.
Pros: Rooms were cleaned promptly and staff were beyond accommodating. Lobby has complementary coffee, water, lemonade and cookies throughout day. Doorman always provided ice cold water when returning from morning exercise.
Cons: Not close to many healthy food selections. Took some work to find decent groceries, etc.
6.7
Kristie
Pleasant
young couple
09-05-2017
Was expecting better...
Pros: This hotel looks like a castle. You can walk to the Orlando Eye and many restaurants. It is a nice walk around the block, pretty trees and shade.
Cons: The first room we had, the bed frame was broken. The second room we were put into, next door, was dirty. I wrote an email to management and didn't get a reply. This is the email: Dear Castle Hotel Management,When we first arrived, after a long drive,  we were given room 305. Sitting on the bed we disxibered the bed frame was broke. The front desk was kind and immediately brought keys up for the room next door. We packed our stuff up and moved to room 303. I have attached pictures of our room. Is this acceptable to you? The bedside table is just plain gross... the accumulated dirt  and worn table top. The bed sheets appeared wet. Looking further we see that they are soo worn that huge circular spots are viable. The comforter has stains and holes. The bathroom door is disgusting. White finger prints and splatters of something. Would you want to hang your towel of the back of that door? The room has a smell like a big dirty dog was in here. We are traveling with our small Yorkshire Terrier. He does not shed and he is bathed frequently. I really really want to love this hotel. But, I feel extremely let down. Sincerely Kristie D. I went and talked to the front desk and a male worker said he would talk to management and see what they could do. Apparently they couldn't do anything, they never got back to us. A woman from cleaning did bring us new sheets and comforter, they looked brand new. She however was not pleasant. I went ahead and cleaned the table under the glass and washed down the grime on the bathroom door with anti bacterial wipes. So much for four stars.
10.0
Chris
Exceptional
young couple
09-05-2017
Fantastic hotel
Pros: A beautiful hotel, gorgeous decor. Well worth money.
Cons:
9.6
Lawrence
Exceptional
young couple
08-28-2017
Overall we enjoyed our stay....
Pros: This is the perfect location! Surrounded by great attractions that you can walk to. Wee accounted for $200 in gas and only spent $20
Cons: I hate they make you pay $15 parking. Didn't figure this out until I received email confirmation. Valet is definitely not working. I feel this was a money gouging tactic.
5.0
James
Fair
young couple
08-28-2017
Passable
Pros: That it looked like a castle
Cons: At the price i paid. No fridge. Asked for a king. Got two Queens. Plumbing was slow to drain. Shower was small. Price of hotel just didnt match whaf was offered
Showing reviews 1 - 5 of 50