DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

AAA Inspector Rating
5780 Major Blvd
Orlando, FL 32819- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.0
Public Areas3.5
AAA Inspector Notes
Modern, soft accent colors set the tone in the upscale guest rooms that feature cozy furnishings and bedding. Enjoy the variety of on-site food options, including a Starbucks. The property consists of two towers and spacious public areas, including expansive meeting facilities. The hotel is so close to Universal Studios that you could walk there on a nice day. In fact, the rumor is that the theme park is only 987 steps away from the front door of the hotel. Smoke free premises. 742 units, some two bedrooms. 18-19 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-4 exit 75B, 0.7 mi n to Major Blvd, then just e. Opposite main entrance to Universal Studios. 5780 Major Blvd 32819.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, rental car service, room service, area transportation-Universal Studios.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
3.8
Verified AAA Guest
Poor
Couple
12-19-2017
Yes I would recommend.....BUT....Please check your room as soon as you arrive.
Pros: Location, Location, Location
Cons: On arrival.(1). We were meet with a $20 a day parking fee, which was NOT specified on the site when we made the reservation which im ok with if they mentioned it at first. (2).We had puke all over the bottom part of our shower curtain. We called the front desk and they said maintenance would be up to take care of it. (1)hr. later we asked if somebody was going to fix it or what. He arrived and said that it wasn't puke and didn't need to change it. As my wife being in the medical field, she knows what puke looks like.. Unfortunately...We asked for it to be replaced. We he left in a upset manner, while breaking the security latch on the door which I didn't see till that night. No repair was done to that.
6.8
Verified AAA Guest
Pleasant
Family w/Teens
12-11-2017
Very good
Pros: Staff and location
Cons: The room was smelling smoke and I couldn’t stay
7.4
Verified AAA Guest
Good
Family w/Teens
12-05-2017
It was not what I was expecting, was okay because I was able to have a great time at the parks
Pros: The staff were friendly, Beds was comfy, the view okay
Cons: Didn't like the fact that I was charge for parking every day, the door to enter the room was stuck and the air conditioner was making noises, oh and the phone rang every morning around 9am
8.4
Verified AAA Guest
Very Good
Couple
09-26-2017
Pros: Close to our destination. Had a shuttle to the park. Room was clean and quiet.
Cons: The lighting in the bathroom was comparable to a nightlife. It was really really dim. Had to use small mirror at the window to apply makeup.
10.0
Gerald
Exceptional
young couple
04-20-2018
Exceptional
Pros: The room was very comfortable
Cons: Water in shower wasn't hot enough and bath drained slow
Showing reviews 1 - 5 of 50