The resort's 28 lushly landscaped acres offer a tranquil setting within the busy International Drive area. Rooms and bathrooms offer upgraded accommodations and décor that is peaceful and serene. Guest rooms are steeped in dark wood tones and feature flat-panel televisions, granite vanities, large writing surfaces and upscale bedding packages. Three pools, ping pong, corn hole, a pool table, and outdoor chess and checkers are just some of the added amenities featured here. The resort is ideal for families, couples and even business travelers. Electric vehicle charging stations are available.
Smoke free premises. 1004 units. 2-17 stories, interior/exterior corridors. Accessibility (Call).
hot tub, miniature golf, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet and coin laundry, rental car service, room service, child care, area transportation-major attractions.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 669 guests
Showing reviews 1 - 5 of 50
8.3
Rebecca
Very Good
family with young children
05-08-2017
Pros: The room was really nice and clean
Cons: It was still under renovations and a longgg walk to get from one end of the property to the other for our conference
6.3
Arielle
Pleasant
young couple
04-24-2017
Pros: The bed was super comfy and the location and walking distance to Seaworld was great.
Cons: There was a water bug in the bathroom and the parking was horrendous.
8.8
Scareglow
Excellent
family with young children
04-24-2017
Pros: free shuttle bus and clean rooms
Cons: maybe a bit overpriced due to location
6.7
Latangela
Pleasant
young couple
04-21-2017
Pros: The room , but not the price through booking , cheaper to just book through the hotel
Cons: The cost
6.3
Gemma
Pleasant
review category group of friends
04-20-2017
Pros:
Cons: The maintenance being done while at the hotel. Lots of wires hanging with lots of potential danger! Especially with children
5.8
Cynthia
Okay
review category group of friends
04-18-2017
Pros: Room was clean.
Cons: Room was not ready 1 hour after hotel check in time. Had to walk through smoking section to get into main tower from parking lot. Attendants clothing at lobby counter looked frumpy and wrinkled. Pillows were very uncomfortable. No refrigerator in the room.
6.3
Omar
Pleasant
family with young children
04-14-2017
Pros: Location, cookies
Cons: Housekeeping was horrible. Didn't receive any housekeeping services 2 days in a row. Called and requested towels and I didn't get any for almost 2 hours. Water smelled like sulphur.
2.5
Vicky
Poor
young couple
04-11-2017
Pros: The bed was comfortable and had plenty of pillows
Cons: The scenery
8.8
Anonymous
Excellent
young couple
04-11-2017
Pros:
Cons: Parking was awful because there was a lot of construction going on. We got a $60 credit from the hotel for the inconvenience which was very nice but the parking was a huge pain.
3.8
Tony
Poor
young couple
04-10-2017
Pros:
Cons: Construction
7.9
Donna
Good
young couple
04-01-2017
Pros: Tiki bar was awesome! Room was nicely decorated and comfortable! The staff was super friendly and the free cookies at the front desk were to die for!
Cons: There was some kind of event going on at the hotel and it felt like every kid in Florida was there! You could not walk thru the hallways. We had to take the long way around thru the parking lots if we didn't want to be trampled by kids! The kids were very noisy and passed by our room constantly! They would even tap on our door! Not a very restful weekend!
9.2
James
Wonderful
family with young children
03-18-2017
Pros: did not have breakfast was disappointed that they had no breakfast besides eatery was in bar
Cons: the hot tub instead of the location it was at
8.8
Donna
Excellent
young couple
03-17-2017
Pros: There is a fence so your vehicle is more secure. Large room was nice. Comfortable. Clean. Smelled fresh. Relaxing and quiet. The grounds are meticulously kept.
Cons: The toilet ran all night, because it would drain down and then fill up all night long. The water in the tub would not drain so you were standing in three inches of water when you were done. A lot of construction going on at the facility. No free breakfast like at a smaller hotel. Very hectic area at the front entrance.
9.6
Misty
Exceptional
family with young children
03-16-2017
Pros:
Cons: Too much noise outside too early. Blowers and trucks outside hotel room
10.0
Tracy
Exceptional
family with young children
03-15-2017
Pros:
Cons: rooms were not ready when we checked in at 5pm had been told they would be ready by 3.
5.8
Leandra
Okay
family with young children
03-13-2017
Pros: Rooms were clean and bed was comfortable. Location was very convenient and easy to get to from I4. We were visiting Universal Studios and thought the location was convenient. Hotel property seemed safe and secure.
Cons: We did not appreciate the blindsided resort fee for the "free wifi" and "free parking," which made the stay overpriced. Especially, since breakfast was not included and the rooms were just average. Lack of parking, it was very hard to find parking after returning from the theme parks. Check in receptionist was rude to us and made checking in very unpleasant.
8.8
Nael
Excellent
review category group of friends
03-11-2017
Pros: Hop on I-Ride-trolley directly on front of hotel. Easy way to visit many area.
Cons: No fridge on room.
8.8
Jasmine
Excellent
young couple
02-26-2017
Pros: The room was nice from the 17 th floor view.. Alot of things to do here.
Cons: The shower pressure was low. And the fact that u charge $18 for parking is ridiculous. We as guest already have to pay for everything, leave the parking out..
10.0
Tiffany
Exceptional
young couple
02-24-2017
Pros: I love the customer service. I had an issue ue with my room not having a microwave but the staff upgraded me to another room with no hesitate for a few dollars more than the original room.Plus the chocolate chip cookies they give out are DE-LI-CIOUS!!
Cons: Not enough parking space.
8.8
Austin
Excellent
young couple
02-20-2017
Pros: We arrived before 7am, and we're able to get into a room almost immediately, only had to have a staff member bring a refrigerator to the room.
Cons: Room service was supposed to be available until midnight, but wouldn't answer calls after 11.
Only jacuzzi was located with the family pool, and closed early, as opposed to the being available with the pool that was open until midnight by the barefoot bar.
Parking gate charges $18 each time you leave (pay at the end of your stay) but wouldn't accept credit/debit card like it stated, and was currently out of change. Ended up paying $40 for a one night stay
8.3
Gerardofarias
Very Good
family with young children
02-20-2017
Pros: I like Hilton hotels
Cons:
7.1
Stacy
Good
solo traveller
02-17-2017
Pros: The location was good in proximity to the convention center.
Cons: The property put us in rooms at the far edge of the property. Be sure to ask if you want to be in the tower. I wouldn't normally book business travel with external entry doors for our company for safety reasons.
Free wi-fi is very slow.
Booking.com didn't communicate the reservations changes for the group to the property even though I had confirmation numbers of those changes. I had to sort all of that out upon the late arrival of one of the people in our group and then still got charged for one of the cancellations that I had a confirmation number from Booking.com. I had to sort that one out myself. Extremely frustrating.
4.2
Antoniya
Disappointing
family with young children
02-17-2017
Pros: Location
Pool
Cons: Not clean at all
Cockroaches
Huge misunderstanding regarding the price per night
9.2
Dale
Wonderful
young couple
02-15-2017
Pros: loved the bed and the layout of the hotel. the grounds were lovely and it was nice to go to the bar by the pool.
Cons: didn't like the almost $30.00 a day just to park there. a bit much. $10.00 - $15.00 would've been fair.
9.0
Andreea
Wonderful
solo traveller
02-03-2017
Pros: Clean room, very comfortable bed, definitely a plus having an iron in the room
Cons: Could have healthier options for breakfast; price of the breakfast
6.3
Anndee
Pleasant
solo traveller
01-30-2017
Pros: Lobby area is nice. Layout of the resort is good.
Cons: The rooms are loud. You can hear any One walking outside your door, or rolling their suitcases to get to the room, or the people next-door to you. My room had a couple of small little bugs in it. The bathroom walls we're dirty and I found hairs from someone other than myself in the room upon arrival.
9.6
Leslie
Exceptional
family with young children
01-27-2017
Pros: Location to everything
Cons: How far had to walk to get to restaurant in Hotel
10.0
Jacqueline
Exceptional
young couple
01-20-2017
Pros: My room was extremely clean. The staff was extra friendly and courteous. The hotel offered fun activities for children, which is an added bonus.
Cons: I do not have any complaints.
5.8
Anonymous
Okay
family with young children
01-19-2017
Pros:
Cons: Rooms were just like a motel
7.5
Julio
Good
young couple
01-17-2017
Pros:
Cons: No free
Wifi
7.1
Steve
Good
family with young children
01-17-2017
Pros: Proce and location
Cons: Shower leaked 1/2 inch of water on entire bathroom floor, pillows were terrible
8.3
Anonymous
Very Good
family with young children
01-16-2017
Pros:
Cons: I had to take my heavy suit up a flight of stairs to get to my room. No lift to that area. While help was offered, there were three of us and the bellhop could only carry one suitcase. Not the best introduction.
7.1
Emma
Good
young couple
01-15-2017
Pros: This was my third time to stay in this hotel but my first time staying in a tower room and would definitely recommend these rooms over the outside buildings.
Cons:
10.0
Hal
Exceptional
young couple
01-07-2017
Pros: Good rate. Good facilities. Good location. Friendly staff.
Cons: No mini refrigerator in rooms.
7.1
Jacob
Good
young couple
01-07-2017
Pros: The staff was super friendly & the location was perfect.
Cons: There were bugs all over the room.
9.2
Sophia
Wonderful
review category group of friends
01-06-2017
Pros: Swimming pools were great; staff are nice and gave us free cookies when checking in (so delicious)
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
01-05-2017
Pros: Location is good and in the middle between universal studios and Disney world.
Cons: Parking was an issue for me. I could not be able to park close to the room. I know it was new year season and the hotel operated in its full capacity but there should be a solution for that.
9.6
Eve
Exceptional
family with young children
01-04-2017
Pros:
Cons: Need more parking
4.6
Trellis
Disappointing
family with young children
01-04-2017
Pros:
Cons: Had to continue to ask the hotel to clean the room and bring fresh towels and rags during my stay. Plus the hotel was under renovation so did not have access all of the pools.
3.3
Nima
Poor
family with young children
01-04-2017
Pros: nothing
Cons: There is construction actually
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-03-2017
Pros:
Cons: Rooms did not have microwave and mini refrigerator
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-03-2017
Pros: Uniniqueness and cleanness
Cons: No
10.0
Charlotte
Exceptional
family with young children
01-03-2017
Pros: Friendly, fun, they were wonderful.
Cons: Elevator not working..
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-02-2017
Pros: This hotel has nice amenities, if you got to stay near them.
Cons: The portion of the hotel we were put was under renovation. We were away from all amenities. We requested for a rollaway bed and it was agreed by staff. But, it never arrived. There was no phone to call reception. It was better after we changed rooms.
9.0
Victoria
Wonderful
Family with Young Children
01-01-2017
Pros: Location was fabulous as was the staff. Our room was clean and cleaned very well for our next night's stay. We loved Sea World and would recommend this hotel to anyone.
Cons: Just wish we had a refrigerator in the room and could have taken advantage of all that the hotel had to offer especially since we paid the hotel/resort fee. The hotel has a lot to offer but our time was spent at theme parks.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
12-30-2016
Pros: The location was great. We drove, but I saw a gate that connects to Seaworld's parking lot so it's an easy walk. There were several things to keep teens and kids occupied on site. Breakfast buffet looked good but pricey so I passed.
Cons: No.
7.1
Ffandy
Good
family with young children
12-30-2016
Pros: Room was updated and very comfortable.
Cons: The grounds and landscaping appeared unkept.
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