Loews Portofino Bay Hotel at Universal Orlando®

AAA Inspector Rating
8.7
Excellent
403 Guest Ratings
5601 Universal Blvd
Orlando, FL 32819- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.7
Bath4.1
Public Areas4.7
AAA Inspector Notes
Inspector Pick (Eclectic/Unusual): They have done such an amazing job mirroring a small fishing village that I actually feel like I am in Portofino Italy!
Resembling a small town on the Italian Riviera, the hotel includes a small bay, gardens, piazzas and multiple pools. Luxurious furnishings, marble accents, leather chairs are the norm for each room. The guest rooms and bathrooms feature an upscale design with custom furnishings and modern amenities of today. Enjoy a leisurely boat ride to CityWalk where you can shop, dine and enjoy attractions. Multiple dining options as well as a state-of-the-art fitness center is also available on site. Don't miss out on a fabulous spa treatment while you're here...you've earned it! Smoke free premises. 750 units, some two bedrooms. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-4 exit 74B westbound; exit 75A eastbound, 1 mi n. 5601 Universal Blvd 32819.
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
6 restaurants, also, Bice Ristorante, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, recreation programs, kids club, playground, game room, trails, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-CityWalk, Universal Studios and Islands of Adventure.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 403 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Great locAtion, great outside staff, pool area, very relaxing and family friendly, great bell staff.
Cons: Every morning at 8 am the cleaning staff would come thru- they were loud- doors not so soundproof. If we didn't have the do not disturb sign innthe door , they would knock at 8:15 am. We were still sleeping.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location , pool , club level service and food/drink was great . Although the drinks at the pool were awful , very bad mixing .
Cons: Club level Room was too far away from club,lots of walking.The bathroom was quite dusty,not as clean as I would have liked, room showed some wear and tear.room was suppose to have view of pool,they said yes at check in but had huge Palm tree blocking view
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was extremely clean. Obviously a big part of what you are paying for is the proximity to the Universal theme parks. Express passes for the parks is a huge perk to staying here. Far enough from the parks to provide relaxing, quiet evening.
Cons: The location was also a negative in that all of the food and entertainment options were limited to the costly restaurants and attractions on site. We probably spent as much or more on that as the cost of our 6 night stay.
10.0
Anonymous
Exceptional
06-21-2016
Excellent place to stay.
Pros: Everything was great. Especially the service.
Cons: Our room was a bit far away, but due to our request being so late, expected.
9.6
Anonymous
Exceptional
06-08-2016
Wonderful Time
Pros: Everything! It was a wonderful trip.
Cons: Nothing.
Showing reviews 1 - 5 of 50