Loews Sapphire Falls Resort

AAA Inspector Rating
8.7
Excellent
90 Guest Ratings
6601 Adventure Way
Orlando, FL 32819- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.1
Bath3.7
Public Areas4.6
AAA Inspector Notes
Inspector Pick (Family friendly): The kids room creates a win-win situation for me and the kids; a cool, separate room for them which means a bit of quiet time for me.
You'll be swept away to the Caribbean at this island-inspired resort, which features bright designs, cascading waterfalls and lush landscaping. Rooms have modern amenities and an upscale island feel. Fun for the whole family, recreational amenities include a 16,000-square-foot pool, a great spot when taking a break from the theme parks. If fitness is on your agenda, you'll find the resort gym has everything you need for a stellar workout. The game room keeps the kids entertained for hours. Smoke free premises. 1000 units, some two and three bedrooms. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-4 exit 75A, 0.5 mi n on Universal Blvd to Hollywood Way, just w to Adventure Way, then just s. 6601 Adventure Way 32819.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, cabanas, recreation programs, game room, health club, massage.
Guest Services
valet and coin laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-Universal Studios.
Terms
check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
young couple
05-16-2017
Pros: Water taxi to universal is excellent
Cons: The Sliding door to the bathroom isn't a great idea and doesn't afford much privacy but it's not a huge issue
10.0
Sandra
Exceptional
family with young children
05-16-2017
Pros: Excellent!!! Beautiful resort
Cons: Nothing
9.6
Bostonfam
Exceptional
family with young children
05-15-2017
Pros: Staff went above and beyond to be helpful
Cons:
7.1
Micheale
Good
family with young children
05-15-2017
Pros: Valet and hotel staff was super friendly. Love the text service option. Facilities was clean. Be careful of hidden parking charge when you arrive.
Cons: Poolside service was nonexistent. Kept asking staff to order food for an hour. Finally got someone to take water and soda order. Same person couldn't take our food order. 1o mins later someone takes our food order. 30 mins later our food comes (not terrible that is how long the server said it would be.) Problem is we still have not seen our drinks. No alcohol, just water and and a soda. Only half of my order arrived. Kids bread for burger was still frozen. The pool had maybe 20 people in it. And 2/3 of the chairs had towels and no people on them. But there were not that many bodies in the pool. They were complaining they were swamped. If that is their swamped, I feel bad when the pool is under full capacity. Burger was blah. Fries had great flavor bit were cold. Sodas were watered down. Although booking.com showed free fast passes. This resort Does NOT have free fast passes. We only booked for the fast passes. Water taxi was too slow to get us there in time for early hour.
10.0
Jael
Exceptional
family with young children
05-15-2017
Pros: Only stayed one night
Cons: The room service was expensive and not that good.
Showing reviews 1 - 5 of 50