Loews Sapphire Falls Resort at Universal Orlando

AAA Inspector Rating
8.7
Excellent
90 Guest Ratings
6601 Adventure Way
Orlando, FL 32819- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.1
Bath3.7
Public Areas4.6
AAA Inspector Notes
Inspector Pick (Family friendly): The kids room creates a win-win situation for me and the kids; a cool, separate room for them which means a bit of quiet time for me.
You'll be swept away to the Caribbean at this island-inspired resort, which features bright designs, cascading waterfalls and lush landscaping. Rooms have modern amenities and an upscale island feel. Fun for the whole family, recreational amenities include a 16,000-square-foot pool, a great spot when taking a break from the theme parks. If fitness is on your agenda, you'll find the resort gym has everything you need for a stellar workout. The game room keeps the kids entertained for hours. Smoke free premises. 1000 units, some two and three bedrooms. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-4 exit 75A, 0.5 mi n on Universal Blvd to Hollywood Way, just w to Adventure Way, then just s. 6601 Adventure Way 32819.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, cabanas, recreation programs, game room, health club, massage.
Guest Services
valet and coin laundry, boarding pass kiosk, rental car service, room service, child care, area transportation-Universal Studios.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: check in. I paid on line but no I did not. would not let family check in with out the credit card used online. Had to pay extra for my teenager.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The hotel is new. The water taxi was great. The location is great. The pool area is awesome. The room was very clean as was the entire hotel. No issues with the cleanliness of the hotel. You feel like your in a brand new holiday inn or fairfield inn.
Cons: The housekeeping sucks. we were there for 10 days. 4 days they just didn't come. 2 days we got it when it was supposed to be. most days when they did come, it was after 6pm.they close the pool at the drop of a hat. It was always closed when we were there.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very comfortable and accommodating
Cons: Hotel to airport shuttle charges
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The onsite restaurant Amastate had a lot to be desired besides a wait staff that was struggling to get up to speed the restaurant could not handle what I would consider normal volume. I have been at busier hotels that can hanhandle the
8.0
Anonymous
Very Good
08-11-2017
Pros: waitstaff at the Amatista restaurant.
Cons: the housekeeping, had to report room not being cleaned twice.
Showing reviews 1 - 5 of 50