Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Family friendly): Finally, quality time with the kids! Swimming, surrey bike rides, airbrush painting and a great arcade room gives us many opportunities to connect.
The property is located within an expansive gated compound that is convenient to all of the area's major attractions. Rooms are attractively decorated and have all the conveniences of home. Guest rooms are great for those who enjoy plenty of space. Each has a living room with a sofa sleeper for extra sleeping accommodations. The resort is ideal for families. There are pools with waterfalls and children's slides, state-of-the-art fitness centers, a staffed business center, planned activities and so much more.
Smoke free premises. 1156 condominiums. 5-6 stories, exterior corridors. Accessibility (Call).
complimentary laundry, room service, area transportation-within resort & major attractions.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 2693 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: It's a very nice property with nice amenities.
Cons: In the living rm/kitchen of my villa I could hear the family in the next villa as if they were with me in my unit. If not for that I would've given 10's across the board. Did not have hot water one morning but that glitch could happen anywhere.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and spacious. Great environment, pool, restaurant. We were upgraded to a two bedroom with Jacuzzi. Washer dryer in unit, with most of the rooms having a trace facing the pool. a supermarket inside the campus. Helicopter tour is right next to it
Cons: There were many hotels in this area, but 12-15 minutes drive far from most of what we needed including the convention center, Universal studio, city center, and outlet mall. Safe area. there are many shops, restaurants, CVS, etc close by.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was perfect
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was better than I ever could have expected! Great rooms and beautiful property!
Cons: Nothing! I'd love to stay there again!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Spacious and comfortable. We loved having a kitchenette, as well as having extra pillows and blankets already available in the room.
Cons: The water pressure in the shower was very poor.
10.0
Anonymous
Exceptional
08-11-2017
Pros: great condo, clean, cozy, comfortable, nice environment, have several pools onsite, great location, highly recommend
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful property! Staff was very nice, great pools, great location
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Huge rooms. Nice resort
Cons: It's no where near the convention center. That's the location I wanted but this is far from there.
8.0
Anonymous
Very Good
08-11-2017
Pros: Close enough to attractions and staff was very nice.
Cons: Room was nice but building was older and hot water wasn't working initially and refrigerator leaked and door look didn't work and was inconvenient. STAFF was helpful resolvin but would have had a better time if not for all the room delays.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Size of room
Cons: Time share pitch
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very large and very clean
Cons: Loved everything about it
8.0
Anonymous
Very Good
08-11-2017
Pros: Room, helpful staff
Cons: Rates
10.0
Anonymous
Exceptional
08-11-2017
Pros: Cleanliness and location
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Great room and location. Super Nice pool and exercise room
Cons: All was very good
10.0
Anonymous
Exceptional
08-11-2017
Pros: No resort fees!
Cons: I liked it all.
10.0
Anonymous
Exceptional
08-11-2017
Pros: GREAT RESORT,CLEAN,VERY POLITE AND HELPFUL STAFF.
Cons: NO
7.0
Anonymous
Good
08-11-2017
Pros: Great location! No more than 15 minute drive to any of the attractions we wanted. The common areas of this resort are fantastic. Every staff member we encountered was enthusiastic and helpful.
Cons: We stayed in a King villa. It was a lock off to another unit. The walls were so thin that it was like the other family was sitting in the living room area with us. We could hear their every word.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This resort was perfect for a family with small children period both pools were Z-Ro and Trae and the splash pad and pirate ship kept our kids entertained for hours. The resort was conveniently located to Disney and Disney Springs.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Pool
Cons: No trash can in the bathroom
10.0
Anonymous
Exceptional
08-11-2017
Pros: room condition friendly staff(especially front desk staff. ) children's pool
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Pool area
Cons: Wasn't what I expected somewhat ok
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms were comfortable and property is well kept.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice and quiet condo to relax in after a long day of working. Have the kitchen. Was also great for a quick morning breakfast. Didn't even use the pools but they looked like fun.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like every thing in the hotel location, staff,the great space in the apartment, and resort property.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: This resort offers many activities and dining options. Everything you will need is on site.
Cons: No
9.4
Verified AAA Guest
Wonderful
01-13-2017
Pros:
Cons: Wish they provided bottled water in the room that they would charge us for at check out for when people check in late and don't have anything to drink all night. Tap water tastes very bad.
7.5
Anonymous
Good
06-18-2017
Loads of room, well appointed...
Pros: Staff all really friendly. the pools were great! The kitchen had everything that we needed and the apartments were really well appointed. Beds super comfy. You will not regret staying here! Cant wait to come back.
Cons: Nothing to fault in regards to the rooms or the resort, just a couple of things to take note of if you're planning to stay..The line at the tour desk in the main lobby on the afternoons were far too long for one person to cope with. Understandably, the tour desk agents are hit with quite excessive questions per person and this takes time, maybe a second person in the evenings for short period would really help. Also, the 'market' within the resort as they call it, is more like a really small canteen type shop which is quite a walk through to the rear corner of the property. Its definitely not central so make sure you plan what you need to get so that you don't have to walk there several times per day.
9.2
Anonymous
Wonderful
06-16-2017
Good family stay
Pros: Bed was comfy. Front desk staff very nice and upgraded me to a balcony room. The pools were wonderful, especially the pirate pool! The nighttime pool movie and smores were pretty fun. Close to Disney (15-20 minutes). Love all the amenities in the hotel room (dishes/dishwasher/washer and dryer). The price was great for this place!
Cons: We were swimming in the pool first day we arrived and a very mean lifeguard came out and blew the whistle at us (we were the only ones there). Was very rude and told us to get out the pool is closed. He said "I don't know how you got in here the gate was locked". But obviously it wasn't. The pool was closed most of the day due to storms nearby but over hotel it was hot and sunny so waste of a day for us. The playground area near us was closed. And we waited so long for our breakfast at the restaurant, 3 other families arrived after us, ordered ate and left before we got served. And we only had a turkey wrap and fruit and yogurt.
8.3
Anonymous
Very Good
06-16-2017
Very good but could easily...
Pros: Great value! Generally well kept resort, other than some room issues. Don't have to pay to park, which is great, as this can really add up. Very nice pools! Marketplace on property.
Cons: Requested top floor. No one responded until the second day there. Bed had a NASTY stain on the cover. Quite a bit of dust.
10.0
Anonymous
Exceptional
06-16-2017
Exceptional
Pros: The rooms were big and is so nice
Cons:
10.0
Anonymous
Exceptional
06-14-2017
Exceptional
Pros: loved them room, location, and pool
Cons: little confusing till you got the lay of the land
10.0
Anonymous
Exceptional
06-14-2017
A Fabulous Resort!
Pros: The resort ground is very relaxing, lush green, and spacious. It offers a lot of activities for families. The villa we rented was perfect; our rooms were spacious and come with an ensuite bathroom, so my husband and I and our two adult children have our own privacy. My husband and adult sons love the VR (Virtual game) and the staff attending to us was very helpful and knowledgeable about VR. The kitchen was fully equipped--the utensils and crockery were very clean. Definitely will stay there again! Parking is free and plenty!
Cons:
7.1
Anonymous
Good
06-14-2017
Good
Pros: I can see how this place would be a good choice for outdoorsy families
Cons: Lack of hot water, some mornings there was no hot water. When checked in the toilet wasn't cleaned or at least not properly . Also a pit not more options for dining for a place that size
9.6
Anonymous
Exceptional
06-13-2017
Great place to spend a...
Pros: We liked the cleanliness and the ease of coming and going.
Cons: The room had a slight urine smell like a pet smell.
10.0
Anonymous
Exceptional
06-12-2017
Great time spent at the...
Pros: The pool was amazing and the rooms were very clean.
Cons: AC leak in living room.
8.3
Anonymous
Very Good
06-12-2017
Great Experience
Pros: Pool and grocery store was close to my room made it convenient for us .
Cons: getting called as soon as I got to my room to go up to front desk , it felt like I was being hounded to go up to front desk. My son was sick that whole weekend and had a fever , it was a little hard for him to enjoy :( Hopefully we can visit again and he can enjoy it better.
8.8
Anonymous
Excellent
06-11-2017
Disney Family Vacation
Pros: The location was great. It was very close to the Disney theme parks and downtown springs. Plenty of eating places in the area. The resort had activities daily, fitness, pool, and other nice amenities to stay active on the property too. It was a overall solid experience and choice that we made.
Cons: I would say the only thing I thought could have been a little better was the sofa bed mattress being thicker, and the sofa pillows being clean a little bit more or the sofa bed changed out. It looked a little dated out. Other then that everything was fine.
10.0
Anonymous
Exceptional
06-11-2017
Exceptional
Pros: Loved the atmosphere, water ponds, and ducks.
Cons: The Freezer on our refrigerator seemed as if it was not working as good as is should be. Ice cream stayed soft.
7.9
Anonymous
Good
06-10-2017
Nice rooms
Pros: Rooms were spacious and came very equipped.
Cons: Sales rep for timeshare was VERY RUDE AND INSULTING!Original room was very outdated and old. Told manager and he had me switched to a much nicer room.
9.6
Anonymous
Exceptional
06-09-2017
Extended weekend stay. A great...
Pros: The pools were a great feature for our children 6 and 9. Conveniently located to the parks.
Cons: Some of the staff seemed to carry on personal conversations in the pool and restaurant areas.
10.0
Anonymous
Exceptional
06-07-2017
Memorable beauty
Pros: I stayed in the two bedroom villa, and it was beautiful.The detail to the cleanliness was also clearly seen.I loved the grounds of the property as well, absolutely beautiful!
Cons: Check in times in Florida hotels as a whole should be earlier.
10.0
Anonymous
Exceptional
06-06-2017
great accomidations nice and well...
Pros: property was very well keep and nice the staff was very friendly and the parking was wonderful
Cons: can't think of anything that was not top notch!
10.0
Anonymous
Exceptional
06-06-2017
It was great
Pros: Bed was great
Cons: Nothing
5.8
Anonymous
Okay
06-06-2017
Location GREAT, apartment DIRTY!
Pros: Main Pool and Jacuzzi were amazing. There is everything around this hotel, as in fast food, malls, gas stations, theme parks. Location was great!
Cons: Tub/Shower in unit was EXTREMELY FILTHY, sofa bed had 2 huge stains on it, extremely disappointed. Daily housekeeping did a horrible job.
9.2
Anonymous
Wonderful
06-05-2017
Great resort!
Pros: Location is awesome. Beds are super comfy.
Cons: Check out was a mess. They did a pre-authorization on my card at check-in and then took the money again at checkout bc they explained it was just a check to be sure I had the money in my account, however my bank deducted it at the pre-authorization so I have to wait two business days to have it even out. You should better inform your guests of this possibility. I will pay cash at check-in from now on but will definitely stay again!
10.0
Anonymous
Exceptional
06-02-2017
Relaxing Week by the Pools
Pros: Loved the pools! So much fun! Staff was friendly and helpful. Loved the Mama ducks and their babies! Enjoyed feeding them and the fish.
Very relaxing vacation.
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros: Beautiful place. Would definitely stay again. Kids thoroughly enjoyed the pool.
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros: We love the bed, the pool area and the hotel location, everything is perfect!
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