Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel's traditional-style rooms feature ample space, easy chairs and cozy beds for a pleasant stay. Start your day with eggs, fruit and coffee while gazing at the pool. This hotel is ideally located just off I-95, near a variety of restaurants and only a short drive from the New York Mets spring training complex.
Smoke free premises. 72 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Clean and cool with a great Continental breakfast!
Cons: The refrigerator did not work.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was very clean and staff very helpful. Location was great for use as it was close to family and things we wanted to see.
Cons:
9.6
Anonymous
Exceptional
08-09-2017
I can't think of anything...
Pros: I like the cleanliness of the property I enjoy the fact that they had coffee 24 hours and that breakfast was clean and neat and the place looked immaculate the staff was very nice I had a very good stay for a last-minute booking what I read online was true to the point the place was kept up very well
Cons: I can't think of anything in particular that I didn't enjoy I need a place to stay and it was perfect for what I needed
9.6
Anonymous
Exceptional
07-30-2017
Exceptional
Pros: The room was very clean and the air did not smell stale and old. The room looked exactly like the pictures on the website.
Cons: The hallway on the first floor close to the elevator had a horrible scent.
Cons: pool full of kids..lol.. baseball teams staying there.. we went to local movies..it was all good
10.0
Anonymous
Exceptional
07-28-2017
Great value and friendly staff
Pros: Roomy and clean
Cons:
7.9
Anonymous
Good
07-25-2017
The hotel was overall very...
Pros: Good location. Clean hotel. Overall a good experience.
Cons: The breakfast was less than I was expecting. Not as many options as we're used to. The actual hotel bill was quite a bit higher than the booking. Maybe add fees and estimated taxes into the quote. It definitely was not $79.00 per night.
9.2
Anonymous
Wonderful
07-16-2017
great stay
Pros: Arrived early and was able to check in with no problem after the long ride of a 12hr drive. We were so tired and glad for the early check in...
Cons: Energy pack to go breakfast was bad.. They need to packing muffins and OJ to go with yogurts or fruit cups..
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: The cleanliness, the staff & the jacuzzi were the best!
Cons: We missed breakfast... LOL but not hotels fault. Maybe serve til 11am? LOL
8.8
Anonymous
Excellent
07-03-2017
Would stay again
Pros: Comfy, breakfast was great.
Cons: Had problems with keycard to room several times, had to get the front desk to send someone to help me get in. Something was wrong with keycard.
10.0
Anonymous
Exceptional
07-03-2017
Great stay in Port St...
Pros: The hotel staff was very friendly and courteous. Especially Fred we both were named Frederick! Very nice employees.
Cons: Broken handrail in one elevator but it did not diminish my fondness of hotel.
5.8
Anonymous
Okay
06-19-2017
Wouldn't go there again. Lots...
Pros: Easy in and out. Friendly people.
Cons: No hot water the first night, only cold rusty water. Couldn't take a shower. As a result, couldn't sleep well that night. Still tired after two days. View from room was a drainage holding pool of nasty black water.
5.0
Anonymous
Fair
05-14-2017
Bad Experience
Pros: Beds were great!
Cons: I ordered a "quiet" room. We were given a room by the elevator that cranked the whole night. The air conditioner ran like a truck and the toilet had a black coat of germs under the ring. I have a photo of the toilet bowl but I am not posting it because it is too disgusting. The front entrance garbage containers were always full to the top. Not happy at all!!
10.0
Anonymous
Exceptional
05-04-2017
Great stay
Pros: The bed was very comfortable.
Cons: More tv channels
9.0
Anonymous
Wonderful
04-16-2017
Superb
Pros: It was good
Cons: The tub was told to me it was for 2 people but it was for 1 person
10.0
Anonymous
Exceptional
04-06-2017
Always an enjoyable stay.
Pros: The quality and reliability of Hampton Inns is predictable and consistent. This one lived up to it's reputation.
Cons: Minor issue reported to the desk on checkout, the bathtub drain ran slow. We knew they would want to correct this issue.
10.0
Anonymous
Exceptional
04-06-2017
Made a business trip enjoyable.
Pros: Like the size and comfort of the room.
Cons: No fresh fruit was available for breakfast.
10.0
Anonymous
Exceptional
04-05-2017
Exceptional
Pros:
Cons: Toilets need to be updated too low
10.0
Anonymous
Exceptional
04-05-2017
Love the rooms, staff was...
Pros: Loved the bed and pillows
Cons: Breakfast . Most of the food choices were high in carbs/sugary content. Decided to get eggs but they were watery and sausages were dry and hard.
6.7
Anonymous
Pleasant
03-11-2017
Pleasant
Pros:
Cons: The front desk person was not rude wask but not friendly she did not smile once during our interaction and was not ver welcoming just very businesslike
10.0
Anonymous
Exceptional
03-10-2017
Exceptional
Pros: location was great with easy access to shopping and golf in the area
Cons:
10.0
Anonymous
Exceptional
01-16-2017
Best place to stay in...
Pros: Everything!! We travel alot and this was the best place. The evening staff was excellent and helped us enroll in Hilton Honors. Breakfast was amazing, we will be back!
Cons:
7.9
Anonymous
Good
01-10-2017
Good
Pros: Yifi
Cons:
6.7
Anonymous
Pleasant
01-04-2017
Mediocre room, good breakfast.
Pros: I loved the complimentary breakfast and complimentary coffee station available to guests all day.
Cons: The hotel room itself. Some of front desk staff aren't friendly BUT still very efficient in solving problems that occur. I.e. - their system "accidentally" charged me an extra $50. When I brought this to their attention, they weren't concerned or very apologetic but the next day I called the hotel with instructions from my bank on how to start the reversal and the issue was resolved within a couple hours.
4.2
Anonymous
Disappointing
12-21-2016
I have no idea
Pros:
Cons: After your site didnt send my reservation forward. I was not offered a room even though I asked because my wife and I were Extremely tired. I was told that the room I reserved wasn't available. I tried calling your customer service line and was kept on hold for over thirty minutes. The clerk on duty was worthless. She saw the reservation and stood there like a brick wall. I will not use your service again because I have a conformation with no conformation number which I will gladly send you back.
10.0
Anonymous
Exceptional
12-19-2016
Exceptional
Pros: Location of hotel was great. Spent the weekend before leaving on a cruise from Ft. Lauderdale. It was "home coming" of sorts for my husband who was from this area. Would come back to this hotel in the future, but would stay longer. We didn't have enough time. The breakfast person (sorry I can't remember her name) was so friendly and stopped to chat.
Cons: The weather!!!!! It was overcast and rainy... I did ask for help from the front desk.... They said they would try their best....
7.5
Anonymous
Good
11-01-2016
Good
Pros:
Cons: No Wi-Fi for awhile
10.0
Anonymous
Exceptional
08-27-2016
Booking.com did a good job...
Pros: The bed was comfy, but I sleep slanted for medical reasons and called for two ear pillows, they were at our door in less than three minutes.
My husband loved the pool, it was too hot out for me (97) to go in the pool.
Room was very nice, we had a handicap asseccible room, lots of grab bars in low tub, I thought I was getting a walk in shower, but I managed ok.. We were only there for wo nights to visit friends.
And this was the first time I used booking.com, and loved it.
Thank you Dixie14174
Cons: Breakfast could have included a meat like bacon or sausage
10.0
Anonymous
Exceptional
08-24-2016
Excellent location in Port St...
Pros: The employees where very friendly upon check in and for me that sets the standard of the reservations.
Cons:
7.9
Anonymous
Good
08-19-2016
Good
Pros: Great breakfast, great location.
Cons: My reservation said I had 4 guests. But only had one wash rag. When I called for someone to bring up wash rags, I was informed I had to come and get them. I personally was offended, just drove 15 hours, I had kids in a tub (which I explained). I didn't understand if I made reservations over 3 months ago. Why the room wasn't filled with enough items (per the amount of guests). She was rude, and when I asked for her manager. After ending the call, there was a knock on the door. It was her, with the wash rags. It a shame this happened the first night there.
7.9
Anonymous
Good
08-05-2016
The hotel was o.k. The...
Pros: I like the staff. Everyone was friendly
Cons: Breakfast was okay it tasted like microwaveable stuff
10.0
Anonymous
Exceptional
07-30-2016
Very Relaxing
Pros: Peace & quite
Cons:
10.0
Anonymous
Exceptional
07-09-2016
Exceptional
Pros: Good
Cons:
10.0
Anonymous
Exceptional
07-06-2016
Exceptional
Pros: Friendly staff,nice breakfast,nice room.
Cons: Suited our needs. No real negatives.
10.0
Anonymous
Exceptional
06-29-2016
Exceptional
Pros: Everything was supurb
Cons: I cannot think of one thing I didn't like
8.3
Anonymous
Very Good
06-28-2016
BASICLY, I LIKE THE HAMPTON...
Pros: YOUR STAFF IS WONDERFUL. THEY HELPED ME THROUGH YOUR INTERNET SIGN ON. NOT VERY EASY.
Cons: HONESTLY I CAN'T EXPLAIN. I JUST FEEL IT COULD BE BETTER. THE SHOWER CURTAIN IS TO SHORT MAKING THE BATHROOM A SLIP HAZARD FOR OLD FOLKS LIKE US. ALSO YOU HAVE TO USE MANY TOWELS TO CLEAN UP THE MESS.
ALSO THE TUB SURFACE IS VERY SLIPPERY.
10.0
Anonymous
Exceptional
06-25-2016
Best hotel in pt.st lucie
Pros: Nice staff clean room very pleasant
Cons: Nothing
7.1
Anonymous
Good
06-23-2016
Comfy overnight stop
Pros: Cleanliness and friendly staff
Cons: Breakfast was basic with not much scope for a coeliac
9.2
Anonymous
Wonderful
06-09-2016
Great for the price
Pros: Great breakfast
Very clean
Cons:
7.5
Anonymous
Good
06-05-2016
Suite but not really a...
Pros: Liked the Jacuzzi tub but was not sure of the cleanliness. With different people using it you wonder how they really clean jets. I liked the bed but my husband said a little firm. I really can't sleep in a bed with my back condition but did for half the night then had to move to the couch with my reading pillow/arms and sat up sleeping the rest of the night. At home I sleep in a recliner. Now that would have been nice.
Cons: They call this a suite but really was an over sized king room with a sitting area, tiny refrigerator and small microwave. Good thing I was not staying more than one night. However, it was a nice comfy room. Decor was nice.
7.9
Anonymous
Good
06-01-2016
Great hotel for a stopover...
Pros: - Good breakfast w/ large variety
- High quality furniture & room interior
- very clean & comfortable rooms
- Close to Tradition Field & various Fast Food locations
Cons:
7.1
Anonymous
Good
05-31-2016
Nice stay
Pros: Nice comfy beds and roomsBig TV
Cons: Noisy air con
10.0
Anonymous
Exceptional
05-16-2016
Exceptional
Pros: Everything! Breakfast was amazing.
Cons: Everything was wonderful. No complaints at all.
10.0
Anonymous
Exceptional
05-08-2016
AWESOME!!!!
Pros: Everything
Cons:
10.0
Anonymous
Exceptional
04-30-2016
Excellent place to stay! Really...
Pros: Location, cleanliness, staff, comfort, quietness and value
Cons: Really nothing at all
7.5
Anonymous
Good
04-28-2016
Staff needs customer relations skills.
Pros: The room was exceptional clean. All accessories worked except the WiFi.
The breakfast buffet was very good.
Cons: The WiFi faded on numerous occasions.
WhIle checking out I asked a woman working the front desk to supply a receipt listing the charges and she refused, yes she refused.
I asked why? She responded or you booked through booking.com they'll sent you something through your email.
Really? I'm checking out and you'll give me no receipt? Yes that's right.
I said well give me something that shows I checked out.
She reluctantly gave me a blank sheet of paper with the date/time I left. Really! !!
Won't bother going back
10.0
Anonymous
Exceptional
04-17-2016
Great stay
Pros: The sheets were very soft and the staff was wonderful!
Cons: Breakfast left much to be desired.Could have gone with scrambled eggs and bacon as opposed to overcooked cheese omlets and sausage patties.
5.8
Anonymous
Okay
03-01-2016
Horrible customer service , was...
Pros:
Cons: When I initially booked the hotels I booked using my military discount and when I checked into the hotel the price was regular and was not discounted , I asked the clerk could she fix this issue and she said that she couldn't and I had to call booking.com and when I called booking.com the barely English speaking person said they couldn't help and that the hotel had to do it . The clerk was lazy and was ready to go .On top of that all of the rooms weren't on the same floor and when you book one or more hotels at once they're close to each and on the same floor and the one that was on the first floor ended up being handicap which I didn't book . I was also informed that my credit card would not be charged before checking in and was just going to be on hold and it ended up being charged and we could not cancel once we got to the hotel and I was also charged a holing fee of 350.00 , what's the point of booking online ahead of time if I'm going to be charged a holding fee , this is by far the worst booking sight and this will be the first and last time using this sight and I will not recommend this sight to anyone !!!!!!!!!!!!!
10.0
Anonymous
Exceptional
02-07-2016
Great last minute stay!
Pros: Huge room, Clean, bed comfy, waffles at breakfast! Front desk staff very friendly at check in and check out... A very nice, safe, well lighted place, for traveling alone.
Cons: Glass or plastic glasses in the room would be nice. A White wine in a cardboard cup was just " ok". :)
Elevator stopped on first floor but door didn't open for what seemed to be a long time.....(only a little panic attack)
8.8
Anonymous
Excellent
02-02-2016
R&R Stop Over
Pros: Location, Cleanliness, Quite
Cons: Queen Mattress closest to window needs replacing in room 320. Sags on left side
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