A prime downtown location on the waterfront enhances this lovely hotel. Luxuries include a full-service spa and salon where you can pamper yourself and a separate first-class beach club facility. Guest rooms are elegantly appointed and are offered in a variety of configurations with some being quite spacious and providing the ultimate in luxury. Guest rooms with two beds are a bit smaller but still provide similar comforts in décor. Spectacular views of the waterfront or downtown are seen from their comfortably furnished balconies.
Smoke free premises. 266 units, some two bedrooms. 9 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, fishing, tennis, recreation programs, game room, health club, spa.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 1 mi, beach club & St. Armands Circle.
Terms
check-in 4 pm, 5 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 154 guests
Showing reviews 1 - 5 of 50
10.0
Richard
Exceptional
Traveling as Couple
06-23-2017
Pros: Great atmosphere
Cons:
1.0
Colin
Very Poor
Traveling as Couple
06-23-2017
Pros:
Cons: The room was not worth the price.
9.6
Charlsie
Exceptional
young couple
06-19-2017
Pros: the staff met our every need! everyone was super nice! pretty beaches and pool area. cant say enough about how great the customer service is :)
Cons:
10.0
Anonymous
Exceptional
young couple
06-15-2017
Pros: Food, pool and rooms
Cons: It rained lol
7.9
Vancouver
Good
young couple
06-03-2017
Pros: Charge for internet and parking are very expensive.
Hotel is lovely, but to pay over 40 dollars a night for parking and internet, when your room is already 400 dollars a night room only is a bit too much.
Cons: Internet should be free and parking should be cheaper
9.6
Jonathan
Exceptional
family with young children
04-21-2017
Pros: Excellent service
Cons:
10.0
Kim
Exceptional
family with young children
04-17-2017
Pros: Service
Cons: The spa rates were higher than posted and the club level lounge food was too fancy. Need more southern food
6.3
Roger
Pleasant
family with young children
03-10-2017
Pros: The Beach Club is outstanding both from a positioning and a facilities point of view. The Hotel,itself is fine but not outstanding given a daily rate charge per room of over 600 dollars a night. Some of the staff at the hotel and the beach club try hard but some are not so good. For instance one of the ladies at the hotel who greets diners would put anyone off. Finally low rating for the bathroom as the whole room smelt of mildew because there is no extractor fan present.
Cons:
6.3
Brian
Pleasant
young couple
02-21-2017
Pros: The restaurant was tacky and their hostess was unprofessional and dressed like she was going to a barn building. The food was overpriced. The entire place was woefully understaffed. The valet service was slow.
Cons: A much more classy restaurant. Its theme did not fit with the elegance of the hotel. Reminded me of a holiday inn restaurant. No one opened doors or greeted us when we entered building. No fresh flowers in lobby. Naples is MUCH better.
8.8
Anonymous
Excellent
review category group of friends
02-16-2017
Pros: The best part about our stay was the staff! Amazingly friendly, courteous, helpful and welcoming! Every single one-from the bell hop to the front desk to the wait staff and the person servicing the pool said hello and offered to be of help. Thank you! Sad it should be such a novelty in the hotel business or even in life but it really made all the difference. Food at Beach Club was amazing too.
Cons:
10.0
Randal
Exceptional
young couple
02-13-2017
Pros: Staff members were extremely friendly and helpful.
Cons:
10.0
John
Exceptional
young couple
12-19-2016
Pros: Staff is excellent on the Club level.
Cons: Hostess at the restaurant
9.6
John
Exceptional
young couple
12-06-2016
Pros: Fabulous beach club
Cons: Couldn't find fault with anything
8.8
Bruce
Excellent
young couple
11-24-2016
Pros:
Cons: Resort fee should cover valet parking but not tips.
Cheap cheap on charging for wi-fi
10.0
Andrew
Exceptional
family with young children
11-04-2016
Pros: Excellent Service. Great staff.
Cons:
10.0
Timothy
Exceptional
family with young children
10-23-2016
Pros: Outstanding resort.
Cons:
9.6
Anonymous
Exceptional
young couple
10-15-2016
Pros: Everything
Cons: Breakfast could be a bit cheaper.
9.6
Alexandra
Exceptional
review category group of friends
10-12-2016
Pros: Great seafood restaurant: good service and menu
Cons: Roomservice didn't do down turn of beds, curtains
10.0
Loretta
Exceptional
young couple
09-30-2016
Pros: The casual yet efficient atmosphere. All the staff seemed really happy in their jobs
Cons: Nothing
6.3
Anonymous
Pleasant
young couple
09-24-2016
Pros:
Cons: We stay at the Ritz for two days and we didn't use the beach club due to the red tide. Nobody told us about it. Full of dead fish and the smell was overwhelming. We still got charged fees for the resort. Unacceptable. The resort view was the parking lot.
7.9
Anonymous
Good
young couple
09-20-2016
Pros: The Gulf-Side Beach Club was beautiful and well equipped for relaxing...
Cons: Slamming Doors...there is no way to close the room doors quietly...they are loud and disruptive...if you have a neighbor that leaves early in the morning or orders room service late at night, be prepared to be awakened by their door slamming close.
9.2
Eric
Wonderful
young couple
09-01-2016
Pros: Service was as expected for a Ritz! Great bar!
Cons: Shower drain clogged, has to shower in ankle deep water. Expected better.
10.0
Fla
Exceptional
family with young children
08-28-2016
Pros: Everything is perfect down to the smallest details, you guys think of everything and my son loves it here.
Cons: A little trouble with wifi on tablet. IT was helpful
9.6
Thomas
Exceptional
mature couple
08-21-2016
Pros: Staff well trained
Cons:
9.2
Christine
Wonderful
young couple
08-11-2016
Pros: we loved everything
Cons:
10.0
Coretta
Exceptional
review category group of friends
08-09-2016
Pros: The hotel was beautiful but the amazing customer service is what made the experience. This is some of the best service I have received at a hotel from everyone to the attendants on the beach, the drivers, the door men, the bell men, the attendants in the gift shop, the concierge, the attendants at the front desk- all top of the line. We loved it and will definitely return!
Cons:
9.6
Donna
Exceptional
solo traveller
07-27-2016
Pros: It is so clean there and I love how friendly the staff is.
Cons: I was told my room would be upgraded, it seemed more like being down graded. I was in room 225, and the key didn't work, handle broke on closet door, but no big deal.
9.6
David
Exceptional
mature couple
07-26-2016
Pros:
Cons: breakfast pastries we average,the croissants could have been flakier! The room next door was very noisy..not much sound proofing.
8.8
Paco
Excellent
young couple
07-24-2016
Pros: Food, drinks and service were exceptional.
Cons: I live in Naples. I am spoiled by the Ritz here and so few compare irrespective of the intention and efforts of the chain.
9.6
Roger
Exceptional
mature couple
07-13-2016
Pros: The attitude of all the staff was always polite and friendly and they made you feel at ease. The room was very clean and comfortable with a good view of the marina.
Cons:
10.0
Alaina
Exceptional
review category group of friends
07-10-2016
Pros: Bed is a dream & the club level was fantastic!!
Cons: The air conditioning didn't work very well in regulating the whole room but we got a fan from the front desk to help cool the room down even more.
6.7
Fatma
Pleasant
young couple
07-05-2016
Pros: Clean
Cons: Not by the beach!
10.0
Maria
Exceptional
young couple
06-28-2016
Pros: The casa club
Cons: None
9.6
Frank
Exceptional
mature couple
06-27-2016
Pros: Lovely view of the harbor and pool area. Meals were very good, and location was great along with the shuttle to the beach club.
Cons: Enjoyed the stay and will stay again. the valet attendants were great, and the hotel was gracious to help make our 45th wedding anniversary very special. Couldn't add pictures because my phone went swimming and could not swim so we lost all our photos:(
9.6
Erik
Exceptional
mature couple
06-18-2016
Pros: Outstanding in all areas
Cons: Only issue is cost.
10.0
Georgina
Exceptional
mature couple
06-18-2016
Pros: Staff were all very well trained and friendly. Room was lovely.
Cons: As we ate in the hotel each night a difference menu would have been nice.
10.0
Craig
Exceptional
mature couple
06-17-2016
Pros: Beach Club
Very nice bar
Cons:
10.0
Simon
Exceptional
mature couple
05-31-2016
Pros: The hotel lived up to everything i hoped it to be. 5 stars.. *****
Cons:
9.6
Jo
Exceptional
mature couple
05-16-2016
Pros: The rooms are NEWLY RE-DONE!! Beautiful, comfy, immaculate. All the staff was very friendly and welcoming. Can't wait to return!
Cons: The basement level was how we got to the pool from our fifth floor room. Entire Hotel was superb...but this lower level when we exited the elevators till we got outside was like a different hotel...cold, uninviting, sterile and even a bit scary when I walked thru alone.
9.6
Jerry
Exceptional
family with older children
05-16-2016
Pros: Fabulous hotel with superb staff.
Cons: Had a problem with breakfast but the staff sorted out my complaint brilliantly.
10.0
Total
Exceptional
review category group of friends
05-07-2016
Pros: Everything was excellent
Cons: Its price is expensive
10.0
Maria
Exceptional
family with young children
04-28-2016
Pros: Everything and everyone was amazing
Cons:
9.2
Mark
Wonderful
mature couple
04-25-2016
Pros: Staff was outstanding!
Cons: Not the Ritz' fault, but I came across the hotel on my iPad Maps app... I was looking for a nice hotel on Lido Key or Siesta Key and the app (mistakenly) depicts the Ritz Beach Club as a hotel. I should have been a little more careful to realize that the hotel is on the mainland, Sarasota Bay.
9.6
Alfredo
Exceptional
mature couple
04-24-2016
Pros: Exzellent service
Cons: Bed too soft
10.0
Woodward
Exceptional
mature couple
04-03-2016
Pros: The greeters and parking crew are the best. The front desk is great as well as the maids
Cons: We like it all, your Manhattans are to die for, osters are great.
9.6
Elizabeth
Exceptional
mature couple
03-24-2016
Pros: Facility and location.
Cons: Beds were too soft and saggy.
Resort fee was high considering we didn't use amenities.
8.8
Vichi
Excellent
mature couple
03-22-2016
Pros:
Cons: they did not respect the reservation type (view with a room ). They did give us an upgrade, but it did not compensate.
6.7
Peter
Pleasant
mature couple
03-05-2016
Pros: Fantastic beach club with great staff
Cons: Reception and lobbystaff
10.0
Anita
Exceptional
solo traveller
02-27-2016
Pros: The staff so wonderful. John - Server @ Jack Dusty the best. Jackeline- Front desk fabulous. Kathy so helpful with restaurants. WOW!!!! Casie Hancock - Lead Hostess UNBELIEVEABLE lovely, and Tabatha; so nice. I wish I had space and could write about everyone but I will just have to say that EVERYONE at The Ritz Carlton Sarasota was so professional and wonderful. Alejandra at the Pool with the best pool guy, forgot his name was fabulous. So attentive. One day I just wanted to stay in the room it was so comfortable. (504) I had a wonderful time playing in their game room near the pool.Playing PING PONG was great with my friends. I have been in many lovely Hotels around the world but this Hotel was the BEST.
Cons: I LOVED everything. Only thing I didn't live was that I had to LEAVE.
7.5
Family
Good
family with young children
02-22-2016
Pros: Modern, clean facility.
Cons: Beach club far away, service and feeling not to compare with Ritz Orlando.
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