Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located just off the interstate, this hotel is ideal for travelers looking for a quiet stay away from the bustling downtown area. Ice machines are conveniently located on all floors. Due to limited space, boat and trailer parking is not allowed.
Smoke free premises. 67 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Good location off I95 and to St. Aug. Historic about 7 miles.
Cons:
4.0
Verified Hotel Guest
Disappointing
04-13-2018
Hilton has a satisfaction guarantee This hotel was definitely up to Hilton standard Not even close They did not even offer our room free as advertised We stayed at one other Hampton ,two best westerns and a comfort inn during the trip This hotel was sub standard
Pros: Some staff persons were helpful
Cons: Our refrigerator in the room was not working When we notified the desk they suggested we put our food in the kitchen fridge We said that was m or acceptable instead of binding us another room, they gave us keys to 2 other rooms A do it yourself projec
1.0
Donald
Very Poor
Traveling as Couple
04-13-2018
Pros: The location.
Cons: The A/C was not working properly - the bed, couch and floor felt damp.The toilet continued to run after being flushed.Toilet overflowed.Water dripped from the front of the frig.The carpet was large square stick pieces stuck on floor.
8.8
Russell
Excellent
solo traveller
04-11-2018
Fabulous
Pros:
Cons:
7.9
Timothy
Good
family with young children
04-06-2018
Good
Pros:
Cons:
3.3
Kandice
Poor
family with young children
04-04-2018
Will not stay here again.
Pros: It was nice not having to cook breakfast but, it wasn't great.
Cons: Toilet was messed up, not clean, pillows were awful, and very overpriced.
7.5
Anonymous
Good
family with young children
04-04-2018
Good
Pros:
Cons:
7.1
Antonio
Good
family with young children
03-27-2018
Good
Pros:
Cons: The pool needs to be heated. It was chill
7.9
Kenneth
Good
young couple
03-22-2018
Good
Pros:
Cons:
5.0
Joan
Fair
young couple
03-03-2018
We will not stay here...
Pros:
Cons: Our room was on a construction floor It was dusty and unclean.
8.8
Raymond
Excellent
young couple
03-02-2018
Fabulous
Pros:
Cons:
10.0
Robin
Exceptional
young couple
02-13-2018
Our stay was very good.
Pros: Everyone was friendly. The room was comfortable and clean.
Cons: No safe in the room
8.3
Bob
Very Good
young couple
02-09-2018
Convenient location near the outlets,...
Pros: The location is very convenient - next door to the Outlets and a fairly short drive to historic St. Augustine and World Golf Hall of Fame. Also right on the highway so easy to find.
Cons: A bit noisy because the road is so close. The breakfast area is rather small, though the breakfast was good, especially the fruit.
7.5
Roosevelt
Good
young couple
01-31-2018
Good
Pros:
Cons:
8.3
James
Very Good
young couple
01-28-2018
Very good
Pros:
Cons:
4.6
Betty
Disappointing
young couple
01-19-2018
Disappointing
Pros: bed and bath was ok
Cons: TV wouldn't work on all channels, had to be moved, sink stopped up, food not good.
Was not what I am used to staying, especially for the price, at a Marriott property.
10.0
Anonymous
Exceptional
mature couple
01-19-2018
Exceptional
Pros:
Cons:
7.9
Denise
Good
family with young children
01-16-2018
Good
Pros:
Cons:
5.8
Raymond
Okay
young couple
01-01-2018
Okay
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
12-25-2017
It wasn't great, but it...
Pros: Location
Cons: It was aging, and not as clean as it could have been.
7.5
Anonymous
Good
mature couple
12-25-2017
Good
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
12-04-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-29-2017
Exceptional
Pros:
Cons:
4.2
Peggy
Disappointing
young couple
11-28-2017
Staff was mostly friendly, the...
Pros:
Cons: The bed was not as comfortable as most Hampton Inn’s and the bathroom wasn’t very clean.
10.0
Fernando
Exceptional
family with young children
11-23-2017
Exceptional
Pros:
Cons:
6.7
Adam
Pleasant
review category group of friends
11-13-2017
Fast fun and friendly
Pros: The staff was awesome and friendly. I loved the help front the staff.
Cons: The parking, it is not accommodating for trucks with trailers. The bathroom showed signs of mold.
7.1
Anonymous
Good
solo traveller
10-25-2017
Good
Pros: Very nice pillows with odor of bleached cleanliness.
Cons: Bed very cheap and shakey.
6.7
Anonymous
Pleasant
solo traveller
10-06-2017
Pleasant
Pros:
Cons:
7.1
Will
Good
family with young children
09-29-2017
Overall good would stay again
Pros: Breakfast was good staff was helpful
Cons: The extra charge that was on my bank account which it was returned but it was not discussed at check in.
9.6
David
Exceptional
family with young children
08-28-2017
Exceptional
Pros:
Cons:
10.0
Carlos
Exceptional
family with young children
08-24-2017
Exceptional
Pros:
Cons:
8.3
Nestor
Very Good
family with young children
08-04-2017
In general I had an...
Pros: Front desk customer friendly
Cons: No GYM
9.2
Anonymous
Wonderful
family with young children
08-03-2017
Superb
Pros:
Cons:
10.0
Vasile
Exceptional
solo traveller
08-01-2017
Exceptional
Pros:
Cons:
6.3
Anonymous
Pleasant
family with young children
08-01-2017
Good to stay 1 night...
Pros: Close to i-95. Plenty of restaurants nearby and an outlet mall to shop.
Cons: Bad service. If something goes wrong with your room, better to leave than to wait for assistance....because it'll never come.
7.5
Marcial
Good
family with young children
07-31-2017
Good
Pros:
Cons:
10.0
Noah
Exceptional
family with young children
07-25-2017
Exceptional
Pros:
Cons:
6.7
Rossanna
Pleasant
review category group of friends
07-18-2017
Pleasant
Pros: breakfast
Cons: was a construction, dust, night shift receptionist did not help ours need, we need towel, and folding bed and they say they not provide ,
8.8
Alexander
Excellent
solo traveller
07-17-2017
Fabulous
Pros: Very nice location. Quiet. Very good breakfast.
Cons: Nothing.
10.0
Aaron
Exceptional
family with young children
07-17-2017
Exceptional
Pros: Great staff and great location. Away from all of the business of downtown St. Augustine. Will stay here again!
Cons:
6.7
Genevieve
Pleasant
young couple
07-13-2017
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
family with young children
07-09-2017
Great stay
Pros: Location and breakfast really good
Cons: N/a
2.5
Elke
Poor
solo traveller
07-08-2017
Very poor
Pros:
Cons:
10.0
Joshua
Exceptional
family with young children
07-06-2017
It was fine.
Pros: The breakfast staff was very friendly.
Cons: The site was under construction. But no biggie.
6.7
Anonymous
Pleasant
family with young children
07-06-2017
Pleasant
Pros:
Cons: Not renovated
7.1
Kris
Good
family with young children
07-03-2017
Good
Pros:
Cons:
5.0
Deanna
Fair
family with young children
06-27-2017
Passable
Pros:
Cons: common areas look worn
2.9
Ashlee
Poor
review category group of friends
06-26-2017
Service on vaca
Pros: Absolutely nothing. The service was poor and there was no parking open and the floor we were on felt like it was 90 degrees as soon as you got off the elevator.
Cons: I will not stay at that hotel again. It was awful.
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