Hampton Inn & Suites by Hilton St. Augustine-Vilano Beach

AAA Inspector Rating
8.7
Excellent
470 Guest Ratings
95 Vilano Rd
St. Augustine, FL 32084- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Ideally located just steps from the beach, the Spanish-style architecture of this hotel offers a striking first impression. Rooms feature dark wood tones and cozy beds. There are numerous room configurations to choose from and many have a walk-out balcony or patio. Rooms located at the end of the hallways are the largest in size. If you need additional space, connecting rooms are available. The modest fitness center is open from 6 a.m.-midnight. Smoke free premises. 94 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just s of Vilano Bridge; s of SR A1A. 95 Vilano Rd 32084.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
hot tub, beach access, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 470 guests
Showing reviews 1 - 5 of 50
2.0
Verified AAA Guest
Poor
Family w/Children
07-19-2016
Poorly managed facility: walkways are dirty; rooms are not properly cleaned; the bathrooms are the worst aspect; the elevator breaks down several times a day; the pool is small and overcrowded; the poolside furniture is very uncomfortable and dated; furnishings are dusty and dated.
Pros:
Cons: Cleanliness of Rooms (grime and rust in bathrooms being the worst aspect); staff dispositions - they are not helpful or the least bit concerned about your issue if brought to their attention; parking is virtually non-existent- we had to double park one night and hope for a space if we left and returned (i suspect people visiting Vilano Beach were parking there even if they did not have a room and hotel management did nothing about reserving spaces for guests only); elevators break down frequently and had to be reset at least twice during our 2 night stay- this is problematic if you are on the 3rd floor; the internet rarely worked; and finally housekeeping never serviced our room: never made the beds; emptied the trash; or clean the bathroom floor and tub (the one issue I wasted my time calling the front desk about)- no services the entire 3 day stay.
9.6
Sheila
Exceptional
young couple
05-10-2017
Pros: excellent breakfast afternoon cookies
Cons: sliding door in 316 difficult yo open
9.6
Anonymous
Exceptional
review category group of friends
05-09-2017
Pros: Staff was very accommodating. The view of the ocean and area was great. Very close to grocery and restaurants. The pier was a short walk where you could see the St. Augustine lighthouse. Very close to downtown St. Augustine. Beautiful area and not crowded.
Cons: It was a bit windy and the pool could have been a little cleaner with the debris from the wind.
7.9
Todd
Good
review category group of friends
05-03-2017
Pros:
Cons: The cc I guaranteed the reservation with was used to settle my bill. This was not a prepaid reservation. The hotel had no authority to charge my card. Booking.com assured me it was not possible for the hotel to use the cc I guaranteed the reservation with to bill me. This is not the case as I found out. Your customer service department is a joke. The rep I spoke to could hardly speak English. After 45 min. And speaking to a supervisor the problem was no closer to being resolved. The party line seems to be " it's the individual property fault". I don't think we will be using your services again.
4.6
Timothy
Disappointing
young couple
05-03-2017
Pros: Nice interior
Cons: Did not get the room I reserved and confirmed.
Showing reviews 1 - 5 of 50