Ideally located just steps from the beach, the Spanish-style architecture of this hotel offers a striking first impression. Rooms feature dark wood tones and cozy beds. There are numerous room configurations to choose from and many have a walk-out balcony or patio. Rooms located at the end of the hallways are the largest in size. If you need additional space, connecting rooms are available. The modest fitness center is open from 6 a.m.-midnight.
Smoke free premises. 94 units. 3 stories, interior corridors.
Pros: This hotel was fantastic. The staff are very friendly and helpful. It is next to the beach and access is easy. This was our second time staying here and won't be our last.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
The breakfast was hot and yummy.
Pros: It's close to publix. And it's has a few stores to shop. The hotel was great.
Cons: I wished it had more variety of stores. But the hotel was excellent.
10.0
Anonymous
Exceptional
07-21-2017
Will definitely recommend
Pros: Nice location and room was nice staff was very friendly
Cons: No
9.0
Anonymous
Wonderful
07-21-2017
Pros: Clean, safe, friendly staff, nice breakfast
Cons: No
10.0
Anonymous
Exceptional
07-21-2017
Pros: Better than many 3*s I've stayed at. Classy entrance, comfortable pillows and sheets, good breakfast included.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Good access to beach
Cons: Rented ocean front and the balcony sliding door was off its track ...110 pound wife could not open door...not typical of Hampton quality.
9.0
Anonymous
Wonderful
07-21-2017
Pros: We like Hampton Inn rooms, and this met our expectations for them. Clean, comfy, thoughtful, and quality (yet not luxurious) materials.
Cons: We stayed at a Hamptons Inn a few days before for 1/3 of the price, and the room and hotel were quite comparable. So, this experience was paying three times more because of the location- even though it is off-season.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The breakfast
Cons:
4.0
Anonymous
Disappointing
07-21-2017
Pros: Onr night last minute stay. Comfortable and clean. Good location. But having toilet troubles that I did not realize until morning ruined the experience. Staff did little to help. Had to use 1st floor toilet.
Cons: Toilet did not flush fully and nearly overflowed. It was a push button type. Even after getting instructions. it still did not flush. I was told "everyone" had problems. Staff really did not seemed to care as I would be checkingout that morning.
8.0
Anonymous
Very Good
07-21-2017
Pros: This hotel is RIGHT on the beach!!! Free breakfast was surprisingly good.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Location, nice big pool and deck that was very clean. Staff was great
Cons: 1 of the beds had linen that looked dirty when we turned down bed. We called to get clean sheets. Staff was quick to come in and replace all bedding. Drains in bathroom were sluggish, especially tub, but again staff resolved problem quickly.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The staff was great, large room, comfortable bed,nice pool,and very close to the beach.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros:
Cons: Food
5.0
Anonymous
Fair
07-21-2017
Pros: Location was great! Breakfast was delicious. Our room was spacious.
Cons: The room we were put in was right next to the elevator. We traveled with a 19 month old baby, and it was difficult to get her to go to sleep with the noise. The night attendant and manager were rude.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Convenient to shopping and ocean access.
Cons: Had trouble with door not locking properly each time.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Friendly staff. Clean room.
Cons: Not on the beach as advertised.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The staff and room was very nice and professional !
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Our family has stayed at this hotel on several occasions and we are always pleased with everything from the great location to the awesome service.
Cons: nothing...we love this hotel
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was close to the beach, nice pool with easy access to parking lot and the beach. Location Location Location !!! I really can't say that enough. Nice bed, and pretty quit room.
Cons: The breakfast was okay, expected better. But I didn't go there for that anyway. Front desk clerk seemed a little snooty, maybe because I came in from the beech to check in, wasn't wearing my tux that day. Hot tub was broke down. a easy fix.
8.0
Anonymous
Very Good
07-21-2017
Pros: The staff were incredibly nice and very attentive!
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: The location was good. We enjoyed walking on the beach. The staff was friendly and helpful. I forgot to bring a toothbrush and they furnished one.
Cons: The breakfast selections could have been better. We are vegetarians and they served a western omelet three days out of four. No potatoes were served. Oatmeal was runny, but mixed fruit was good. Also, our shower rod was extremely rusty (room 304).
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Staff was amazing , friendly made you feel right at home. The rooms were more than very roomy clean ,, really loved the stay. plan on going back ..
Cons: No ,,
9.0
Anonymous
Wonderful
07-21-2017
Pros: Extremely helpful staff; access to the beach
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: The location is great
Cons: The maid missed cleaning my room one day, other than that it was a good visit.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very close to the beach with excellent staff and very clean rooms. Best free breakfast of any hotel chain.
Cons: Parking can be a challenge if coming in late.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Size of room, location, pool! Staff great as well.
Cons: There seems to be a smell when you first arrive! Other than that everything was perfect.
10.0
Anonymous
Exceptional
07-21-2017
Pros: It is in an awesome location. Close to all the attractions.
Cons: None
10.0
Anonymous
Exceptional
07-21-2017
Pros: Huge clean room and above-average breakfast
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The location was great.... the staff was awesome.... the breakfast was totally super ( as was the staff working the breakfast ). Just a short walk to the beach with a nice pavilion to sit and rest. It was also great to have Publix across the street.
Cons: Not really....
9.0
Anonymous
Wonderful
07-21-2017
Pros: Location,breakfast,beds,clean,pool and it's decor and plant newspaper, girl at front desk (name starts with an "S") Very nice hotel!!!
Cons: The toilet seems to run too much. Really didn't that toilet!
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything
Cons: Not a thing
10.0
Anonymous
Exceptional
07-21-2017
Pros: The location was ideal and the staff was great. In spite of hurricane damage the staff worked on repairs and everything went on as usual. Our stay was wonderful.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: courteous, clean, good breakfasttile in the
Cons: ethe tile in the handicap shower did not match the craftsmanship or cleanliness. of the rest of the building.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything.
Cons: Our room was next to the elevator. Noisey at times.
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was very nice!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Close to everything
Cons: Blow dryer didn't work
10.0
Anonymous
Exceptional
07-21-2017
Pros: King Room, No View Huge and Spacious Clean and Stocked Quiet and Calming Property Grounds Immpressively Beautiful Well-Manicured
Cons: Please look into offering a Skim or at least 1% Milk option to be available as apart of the complimentary breakfast at all Hampton Property's
10.0
Anonymous
Exceptional
07-21-2017
Pros: Breakfast, proximity to beach and front desk service!
Cons: No
7.0
Anonymous
Good
07-21-2017
Pros: Location
Cons: Less clean and breakfast not as good as in the past
2.0
Verified AAA Guest
Poor
07-19-2016
Poorly managed facility: walkways are dirty; rooms are not properly cleaned; the bathrooms are the worst aspect; the elevator breaks down several times a day; the pool is small and overcrowded; the poolside furniture is very uncomfortable and dated; furnishings are dusty and dated.
Pros:
Cons: Cleanliness of Rooms (grime and rust in bathrooms being the worst aspect); staff dispositions - they are not helpful or the least bit concerned about your issue if brought to their attention; parking is virtually non-existent- we had to double park one night and hope for a space if we left and returned (i suspect people visiting Vilano Beach were parking there even if they did not have a room and hotel management did nothing about reserving spaces for guests only); elevators break down frequently and had to be reset at least twice during our 2 night stay- this is problematic if you are on the 3rd floor; the internet rarely worked; and finally housekeeping never serviced our room: never made the beds; emptied the trash; or clean the bathroom floor and tub (the one issue I wasted my time calling the front desk about)- no services the entire 3 day stay.
7.5
Anonymous
Good
07-18-2017
Nice stay.
Pros: Hot breakfast in the morning was very nice. Cleanliness of the pool. Staff was friendly. Proximity to beach was optimal.
Cons: the first day, our housekeeper was awful and just made our beds but didn't do anything else to tidy the room. Then they have laundry facilities, but it looked like the dryer had been broken for a long time, so we air-dried our clothes in the room (we stayed a week).
2.5
Anonymous
Poor
07-14-2017
Nothing is clean everything is...
Pros: Nothing
Cons: A/C not working, nothing is clean very dusty, staff manager not willing to assist this is the worst place we've ever stayed at horrible and only one elevator in this building.
6.7
Anonymous
Pleasant
07-14-2017
Swampy
Pros: Location was good for a on the beach hotel . good breakfast was fine
Cons: I know it's Florida and on the beach and all hotel ACs make the rooms swampy the carpet was wet the room was just dripping wet with moisture it was hard to sleep and only one elevator and it was super slow in the morning with housekeeping and gast using the same elevator
8.8
Anonymous
Excellent
07-11-2017
Great value, ready to return.
Pros: Third floor view of pool and ocean. walking distance to grocery, pizza shop, bar/restaurant on the water. Easy drive to St. Augustine.
Cons: Breakfast is free but is basic. However is another restaurant across street for breakfast,
9.2
Anonymous
Wonderful
07-11-2017
Location, location, location
Pros: Location alone makes this a wonderful spot. It's a few feet away from the beach, as well as walking distance to grocery, the pier, and some good local restaurants.
Cons: Some of the facilities felt a bit worn, and it was tough getting anything to dry with the humidity in and outside, however this was really a minor annoyance.
8.3
Anonymous
Very Good
07-11-2017
Very good
Pros: Location was great we could walk to all amenities food ,shopping, and beach . I would recommend it to everyone.
Cons:
3.3
Anonymous
Poor
07-11-2017
Forgetable stay at a Hampton...
Pros: Location, pool and breakfast
Cons: We had a water leak from the toilet the first day we arrived to the property. They did not moved us out to another room as they were fully occupied. Maintenance guy took one day to dry out the carpet after several complaints to the front desk personnel.
They put a big blower within the room (see picture attached) that was never removed after the carpet was dried out. The smell was very bad for the remaining time of our stay.
I spent 3 nights at the hotel and only once the room was cleaned. Even when I called the front desk, they never sent someone to clean the room and change towels.
The room safe did not have a door (see picture attached).
Every time we requested beach towels to go to the pool, there were not enough towels for the full family or simply there were no towels available.
We spent more than 2 hundred dollars per room per day. I do not think it is a good value for the service delivered.
8.3
Anonymous
Very Good
07-08-2017
Family Vacation
Pros: I liked that the beach was so close to walk to.
Cons: Breakfast could have been better. Not much to choose from.
8.3
Anonymous
Very Good
07-08-2017
Decent stay, affordable, good location
Pros: Coffee available all day, room size was good, small fridge and microwave in the room convenient. Pool was very nice. Location near the beach and the grocery store was very good. Fresh fruit and waffles at breakfast, variety of juices available.
Cons: The eggs and sausage/bacon were ick. Swimming in grease. One staff member trying to keep up with everything at breakfast when it was very crowded. One staff member at the desk when the line was a bit long for check out.
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