Just across from the Sawgrass Mills Mall and down the street from the BB&T Center (NHL's Florida Panthers hockey arena), this hotel offers nicely appointed guest rooms with an updated décor package. Popular with business professionals, this hotel boasts more than 7,000 square feet of banquet space and a staff that often references the property as 'the place to meet.' An open business center and the full-service restaurant, Peyton's Place, are situated just off of the lobby. Journey out to the pool for some peace and quiet. The pool is attractively enhanced with brick pavers and colorful foliage. If a workout is part of the daily agenda then burn some calories at the state-of-the-art fitness center, which features everything from cardiovascular equipment to machine weights. When it's time to retire to the room at the end of the night you will find an attractive décor ensemble complete with dark wood furnishings, granite counters and a Sweet Dreams bedding package!
Smoke free premises. 252 units. 10 stories, interior corridors. Accessibility (Call).
Cons: The shuttle service was poor.
We waited over an hour for a pickup from Sawgrass Mills
7.1
Luiz
Good
solo traveller
09-19-2016
Pros: Location
Cons: My credit card was charged in $ 25,00 without any explanation. I going there to understand the problem.
10.0
Mohan
Exceptional
family with young children
09-18-2016
Pros: cleanliness, helpful staff and excellent shuttle service
Cons: no complaints
10.0
Tim
Exceptional
solo traveller
09-17-2016
Pros: All
Cons: None
9.2
Natalie
Wonderful
family with older children
09-11-2016
Pros: The location of the property to shopping and restaurants. Having access to the shuttle to take you within the 3 mile radius.
Cons: The wait for the shuttle in peak periods. Fee for packages.
9.2
Karen
Wonderful
family with young children
09-10-2016
Pros: Everything and I am picky
Cons: Wish shuttle did a wider radius and airport pickup
7.5
Anonymous
Good
young couple
09-03-2016
Pros: Close to sawgrass mall, conveniently close to I75 and I595
Cons: I could do with beds and mattresses that do not have a dent on the sides. It is as if you're sleeping on memory foam (which it's not) and is difficult to turn from side to side.
4.6
Manuel
Disappointing
young couple
08-30-2016
Pros: Rely nothing
Cons: People on the counter not friendly. Bed not comfortable
10.0
Michael
Exceptional
young couple
08-30-2016
Pros: Excellent pillows and bed
Cons:
10.0
Alton
Exceptional
family with older children
08-30-2016
Pros: Everything exceed expectation
Cons:
10.0
Sean
Exceptional
young couple
08-25-2016
Pros: Everything
Cons: Nothing
9.2
Vennecia
Wonderful
solo traveller
08-14-2016
Pros: The room was clean and comfy. Staff were very accomodating..especially Charlie the shuttle driver.
Cons: The power went during our stay there was no electricity in the room. It would have been nice if back up power extended to guest rooms.
8.3
Anonymous
Very Good
family with young children
08-13-2016
Pros: Very convenient and close to shopping and other interesting places
Cons:
7.9
Roni
Good
family with older children
07-27-2016
Pros: Ao lado do Sawgrass Mills
Estacionamento gratis
Cons:
10.0
Laura
Exceptional
solo traveller
07-18-2016
Pros: I am a very critical guest. This is the first time that I can remember staying at any chain hotel at NOT finding something disappointing. Every staff member I interacted with was very polite and helpful. Every aspect of the hotel was clean. Location from highway, mall and statium is super convenient. The shuttle to the mall was a great feature. The food at breakfast was excellent. The buffet had a good variety of choices that were all fresh and delicious. I also ordered off the ala cart menu and I was very happy with those items too. I would highly recommend this hotel.
Cons:
9.6
Paola
Exceptional
young couple
07-14-2016
Pros: The bed was delicious, breakfast was nice, and service was outstanding
Cons: Al good, only it was difficult to get access to wifi
9.6
Natashia
Exceptional
family with older children
07-07-2016
Pros: Great location for shopping, friend staff, very clean and comfortable.
Cons:
10.0
Linda
Exceptional
solo traveller
07-07-2016
Pros: Great location and hotel.
Cons:
10.0
Amc311
Exceptional
family with older children
07-06-2016
Pros: Large, comfortable room with microwave, Keurig coffee maker, refrigerator. Best room I have ever stayed in and will only book doubletree whenever I have the option.
Cons:
10.0
Anonymous
Exceptional
young couple
07-06-2016
Pros: Great location, friendly staff
Cons:
10.0
Cherril
Exceptional
solo traveller
07-04-2016
Pros: The beds were extremely comfy. Also the convenience of having the shuttle which takes you to the major shopping points. Great idea
Cons: Hmmm. Can't think of anything. Except it would be nice to have a complimentary bottle of drinking water in the room instead of those for sale
10.0
Hanaba
Exceptional
review category group of friends
07-02-2016
Pros: Great location for Sawgrass Mill Mall. The staff was very friendly and helpfull and the signature welcome cookie is always a nice touch. Loved the Starbucks in the lobby.
Cons: Never received the drink voucher promised in the little extras upgrade :(
10.0
Richard
Exceptional
mature couple
06-29-2016
Pros: Good location with friendly staff
Cons:
8.8
Andresrpino
Excellent
mature couple
06-28-2016
Pros: Breakfast service, although not included, excellent buffet menu.
Cons:
7.5
Jocelyn
Good
solo traveller
06-28-2016
Pros: Rooms very clean & comfortable
Shuttle staff very pleasant
Very nice hotel on the whole
Cons:
9.0
Denise
Wonderful
Family with Teens
06-27-2016
Pros: Staff was friendly.
Cons: No.
7.5
Sew
Good
mature couple
06-27-2016
Pros:
Cons: Pillows too soft.
7.5
William
Good
mature couple
06-26-2016
Pros:
Cons: Someone walked in our room unannounced. The front desk said it was a mistake. But I was up hauled concidering we were in bed.
8.3
Feeraz
Very Good
family with young children
06-24-2016
Pros: Free parking and close to saw grass mall
Cons:
7.9
Janice
Good
family with young children
06-24-2016
Pros: Room s big. Very convenient location to Sawgrass mills mall.
Cons: The reception staff (lady) is friendly but poor performance. We travel as a group of 5 and an infant and order 3 rooms. First, Ms. Reception insisted, I only order 1 room, even she checked every name of the parties. Then, her supervisor easily retrieved the rooms from the system in seconds. 3 of the adults are seniors. She insisted the seniors has to come to the front desk so she can verify their passport which I think this is very inflexible. She can just walk to the lobby and take a quick look. Instead of I bring each of them over to the counter
Also, she messed up the rooms number and keys. She assigned the room keys of the 3rd room to the 2nd room. So, I have to go down the elevator to change room key for my senior parents.
For the complimentary wifi service, one needs the room number and last name to activate. Apparently, she inputs the last name of room 2 wrong. So, we need to call front desk again for help. The last name she told us to use is obviously a typo....
As a Double Tree Hilton, I would say the front desk staff is incompetent.
8.8
Anonymous
Excellent
review category group of friends
06-24-2016
Pros: Cookies were delicious.
Cons: At least one small bottle of drinking water per day should have been available. Not have 2 bottles placed in room with sign if consumed $5.00 would be added to room bill. Hotels across the world provide that facility.
One my 2nd day, no replacement of tea bag. I had to ask the maid on the floor for 2 tea bags.
10.0
Melissa
Exceptional
solo traveller
06-23-2016
Pros: The bed was comfy, the shuttle driver were amazing help.
Cons: My carpet in my room had a little smell and didn't feel clean
10.0
Karla
Exceptional
young couple
06-23-2016
Pros: Everything
Cons: The stay was too short
7.9
Charleen
Good
solo traveller
06-21-2016
Pros: The closeness to the mall was ideal which is what I wanted
Cons: I got early check in at 10 but was charged $40 for a breakfast I didnt have on the morning I checked in. Waiting to see the charges reversed.
6.7
Keisha
Pleasant
solo traveller
06-17-2016
Pros: Breakfast was great and on time eggs was extra fluffy ..
Cons: My food was burnt.. Lunch was Only comfort food and way too expensive.
9.2
Laneka
Wonderful
solo traveller
06-16-2016
Pros: Convenient and free parking.
Cons: Breakfast was not the best. Water tasted like chlorine. Same for the cranberry juice and hot tea.
Please switch to bottled water
10.0
James
Exceptional
solo traveller
06-13-2016
Pros: I spent a week there and had a very pleasant visit!!!! I will definitely stay thete again!
Cons: None
9.6
Catherine
Exceptional
family with older children
06-11-2016
Pros: Close to shoppingCleanFacilities open 24/7
Cons: Return shuttle service is spotty
9.0
Phil
Wonderful
06-07-2016
Pros: the warm cookie. comfortable beds.
Cons: the hotel saves money by only washing linens every 3 days, yet doesn't reflect this in their prices.
9.2
Anonymous
Wonderful
family with young children
06-07-2016
Pros: The complimentary cookies at check in were awesome!!
Cons: Beds were too small
10.0
Donna
Exceptional
mature couple
06-04-2016
Pros: Joseph on front desk was very helpful as was willing to arrange a taxi to pick us up from the airport when we missed the train due to flight delays! The hotel is conveniently located close to Sawgrass Mills shopping mall.
Cons:
10.0
Eleanor
Exceptional
review category group of friends
06-03-2016
Pros: everything was fine JOSE& JOSEPH very very nice . they did a great job for the hotel
Cons: loved everything
9.6
Jeanett
Exceptional
review category group of friends
05-29-2016
Pros: Loved the cookies on arrival, the coffee and microwave in the room. The shuttle bus. The breakfast. The shopping, I've never seen a center like Sawgrass mills before it was huge. If we were coming to pick up a cruise again would probably book a room here. We enjoyed our three night stay.
Cons: The sealed Windows, that we couldn't book the shuttle at a time we wanted to come back, but instead had to ring reception for them to pick us up.
9.6
Carole
Exceptional
mature couple
05-29-2016
Pros: Excellent location for Sawgrass Mills shopping mall... plenty of restaurants close by!!
Cons:
7.9
Anonymous
Good
review category group of friends
05-27-2016
Pros: Proximity to mall and complimentary shuttle service with helpful drivers.
Cons: Long wait for telephone to be answered and long line at reception after working hours.
On checking out had to pay higher rate than quoted by booking.com. However this was adjusted after contacting hotel on arrival home.
Not enough tea bags, cream and sugar when room is occupied by more than one person.
Storage charges on packages were high and not consistent.
6.3
Anonymous
Pleasant
family with young children
05-26-2016
Pros: The location was perfect for shopping at the Sawgrass mills mall. The room was also quite spacious.
Cons: The staff was a bit too pushy in selling extra services (cookies and other snacks at the check-in and check-out). Additionally there was only one drinking glass in the room, even though we were 3 persons. The hotel was ok, but nothing special really.
8.3
Marina
Very Good
family with older children
05-20-2016
Pros: location: very very near to sawgrass mills (less than 5 minutes). spacious room, big bathroom. good AC. equipped with coffe machine and small refrigerator.
Cons: breakfast not included
8.8
Euna
Excellent
mature couple
05-08-2016
Pros: Shuttle service to the Shops on time and convenient
Cons: No airport pickup or complimentary breakfast
10.0
Beth
Exceptional
review category group of friends
05-04-2016
Pros: Security location
Cons:
8.8
Carol
Excellent
mature couple
05-04-2016
Pros: Like the shuttle to around the area, mall etc
;detailController.handleFacebook('SEO','DoubleTree by Hilton Sunrise-Sawgrass Mills', '122520', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/122520H1.jpg', 'Sunrise', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','DoubleTree by Hilton Sunrise-Sawgrass Mills', '122520', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/122520H1.jpg', 'Sunrise', '', '', '', '');){kind=link}