For the energetic, the hotel is a short walk from the convention center, aquarium, arena, Channelside and the performing arts center. Rooms are spacious and decorated in brown and burgundy tones. They have a relaxing outdoor living room area complete with a fire pit and gas barbecue grills and a sport court for the guests to use.
Smoke free premises. 109 units, some two bedrooms, efficiencies and kitchens. 7 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, area transportation-within 2 mi.
Terms
check-in 4 pm, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 71 guests
Showing reviews 1 - 5 of 50
6.7
Marvin
Pleasant
mature couple
09-15-2016
Pros: The desk clerks and breakfast staff were courteous and friendly. I traveled using residence hands across the country as well as other Marriott properties. The place was clean the food was way below average I would lean forward the pool the quality was not good.
Cons: The air-conditioning did not work in our two bedroom suite. I'll begin asking the night before and waited till 11 AM the next morning. After several calls no one return my calls I checked out to find other facilities to stay at. There were two couples a total of four people. The unit itself was very clean. Upon opening the front door you can see a single chair in the living room next to the fireplace that was completely torn up around the sides and pieces of the chair hanging out. Upon mentioning that to the staff they told us that was a common complaint and the renovation plans would go on later after I had left replacing the items. When I checked out opposed to giving me my room right for $129 for the night they charge me 229.00 n and unknown charge of $40 as well. Upon leaving to go check out another hotel I was told my debit card did not have enough $$$ for the room. Upon investigating at the bank the hotel had in fact build my account for $640. We had to shorten our trip and return as it took me a total of seven days do you have my money returned to my bank account after I had returned home. I made a total of 14 calls to the hotel left messages and telephone numbers for managers made public appearances and could never speak to Management in all desk clerks told me they did not have the authority to make the proper changes. These charges were actually charged by the residence Inn and not booking.com. It was the College graduation holiday I had for my granddaughter. Yes she graduated the hall day I had planned for her did not go through as the hotel held my funds in limbo. I ended up paying for the room in question. I got no compensation for future use due to not having air conditioning in the room and there were no windows you can open.
6.7
Arthur
Pleasant
family with young children
09-14-2016
Pros: Location
Cons: Parking was poor
8.3
Cavin
Very Good
review category group of friends
08-30-2016
Pros: Yes
Cons: Everything
6.3
Laveron
Pleasant
young couple
08-30-2016
Pros: Very good and helpful front office n staff
Cons: Need to upgrade facilities being a Marriott property
7.1
Ajaya
Good
family with older children
08-28-2016
Pros: Proximity to UT & restaurants + courtesy of staff
Cons: Cleaning services
7.5
Angelic
Good
family with older children
08-27-2016
Pros: The size of the room and the extra amenities such as fridge, coffee pot, utensils, etc.
Cons: The furniture in the room is in disrepair, chair upholstery ripped, torn, appliances outdated, carpet is older. It's clean, just very dated and showing lots of ware.
10.0
Geoffrey
Exceptional
mature couple
08-10-2016
Pros: Large quiet room made sleeping easy.
Located near main bur routes.
Cons: Nothing
10.0
Anonymous
Exceptional
solo traveller
08-05-2016
Pros: Consistent level of services across the board
Cons: Paying for parking
7.9
William
Good
mature couple
08-03-2016
Pros: bed was very comfortable....breakfast was okay....usual free breakfast. Very small area for a lot of people eating at one time. Free shuttle to Channel Side was a plus....but long walk back
Cons: Garbage under kitchen counter had not been emptied and was over flowing....Big flat screen TV was had to position to watch ....
5.4
Rose
Fair
review category group of friends
08-01-2016
Pros:
Cons: Charged too much money, hotel is old and pool dirty
8.8
James
Excellent
solo traveller
08-01-2016
Pros: Everything except parking.
Cons: I was charged $15.00 a day for parking. Friday and Saturday nights I had to park on the street because the parking lot was filled up.I should be refunded the fee for parking.
10.0
Andres
Exceptional
family with young children
07-19-2016
Pros: Everything
Cons: N/A
4.2
Gabb
Disappointing
young couple
07-19-2016
Pros:
Cons: The service was not very good. When we booked the stay through booking, that was the price we were told over the phone as well, and then when we got there, there were 50 dollars additional added on, and then 100 more for the pet... we didnt stay and got our money back. Still waiting for the money to be returned onto the card.
7.1
Gruebbel
Good
family with young children
07-17-2016
Pros: The kitchen was stocked and the bed was comfortable. The pool, basketball and courtyard areas were all nice, as was the lobby.
Cons: The furniture upholstery and Capet were very worn. The toilet didn't flush very well - we had maintenance visit - and the shower was somewhat tricky to turn on.
6.7
P
Pleasant
family with young children
07-12-2016
Pros: 2 bedroom 2 bath suite
Cons: Breakfast . Having to pay $15 per day for parking.
Location, except if you're going to an event at Stras center.
9.6
Easons
Exceptional
mature couple
07-09-2016
Pros: We loved the room layout and the bed was AMAZINGLY SOFT!!!
Cons:
9.6
Roxane
Exceptional
young couple
07-08-2016
Pros: The rooms were clean, the staff nice and the hotel was in downtown which was perfect for us.
I had asked a room on a higher floor and they accommodated our request which was much appreciated.
We also loved having a kitchen which saved us money when we decided to stay in one night.
Cons: As other reviewers said the rooms were a little dated. The leather on one chair was torn for example. Nothing major though.
Breakfast was included but it was a bit chaotic as the space was limited. An extra table or two in the dining area would have been great.
8.3
Mary
Very Good
mature couple
07-07-2016
Pros: the staff was very welcoming and the breakfast was good.
Cons: no balcony, TV's froze up a lot.
10.0
Tammie
Exceptional
family with young children
07-05-2016
Pros: Staff was great. Location was excellent.rooms were very nice. Yes ,yes , yes we will be back next summer.
Cons: Pets at the pool. We are not pet Lovers.
8.8
Fritz
Excellent
solo traveller
06-27-2016
Pros: The service was prompt. I arrived a little early but was checked in anyway. Everywhere I had to go was within walking distance or the hotel shuttle was almost always available. While I didn't avail myself of the service, breakfast was available every morning.
Cons: I ended up staying by my self; somewhat lonely:-).
7.5
Jeffrey
Good
review category group of friends
06-23-2016
Pros: The breakfast was very good. Nice selection.
Cons:
6.3
Black
Pleasant
review category group of friends
06-15-2016
Pros: Staff was nice and helpful; nice pool; clean room
Cons: Tears in couch; additional cost for parking; higher room charge for a weekday night; limited cable choices; intermittent WiFi strength; location not close to restaurants/activities
6.5
Anissa
Pleasant
review category group of friends
06-08-2016
Pros: I liked that it was a two bedroom and we had enough room to be comfortable in it. Plus it provided breakfast.
Cons: It was confusing getting to the location. Lots of construction in the area. Parking isn't convenient and it's $15 per day but luckily I was able to get a reservation and park across the street.
6.7
Thuong
Pleasant
young couple
06-07-2016
Pros:
Cons: They falsely charged us an extra $250.00 because they smelled "cigarette smoke" in the room. Ofcourse they reversed the charges once I had a dispute at the front desk, but I was very unhappy to have to go through that whole process.
10.0
Dia
Exceptional
young couple
05-31-2016
Pros: Such great service, great food, great people!Both myself and my husband enjoyed Sunset Music Festival and your facility made us feel right at home.Thank you so much Tampa, we had a wonderful time!
Cons: Just the breakfast chaos but no one can fix that, people do get hungry. Lol. Also our lightbulb burst in our room but no mind.
7.9
Noemi
Good
review category group of friends
05-15-2016
Pros: Nice place, good breakfast, good location, parking lot just in front of the hotel
Cons: It's really old, rooms need to be renewed!! There is not valet parking (not a big problem, but we had no help with the luggages)
10.0
Chandrika
Exceptional
family with young children
05-03-2016
Pros: This is by far the best hotel that I have stayed at. I travel a lot with competitive cheer and some hotels can't handle the crowds. The staff was awesome!! They were friendly, respectful.
Cons:
9.0
John
Wonderful
Business Traveler
04-28-2016
Pros: parking and friendly staff
Cons: none
6.3
Charlene
Pleasant
review category group of friends
04-26-2016
Pros: Location and staff were great.
Cons: I was not sure about the place based off the lobby area. Seemed like it needed some work but was surprised by the room. My only issue was my refrigerator didn't work at all so our food and drinks got ruined. And they didn't take anything off my bill for that issue. I did feel the price was a little high for the room. Everything else was great so not bad.
8.0
Richard
Very Good
Solo Traveler
04-23-2016
Pros: Very nice folks work here. The suites are spacious and comfortable.
Cons: Not their fault but road construction crew was pretty noisy right outside my window. Only real beef is that the self parking lot is not nearly big enough. One night I had to park on the street overnight - they charged me $15 for parking anyway.
1.0
Barbara
Very Poor
03-29-2016
Pros:
Cons: Front desk clerk was extremely rude. Roaches climbing wall in hall. Breakfast was cold. I have stayed here at least 3 times and never saw animals. This time there were several dogs in the hotel. Shuttle stops running at 7pm
9.2
Lynn
Wonderful
review category group of friends
03-01-2016
Pros: Loved the fireplace
Cons:
9.2
Mandisa
Wonderful
review category group of friends
02-16-2016
Pros: I like that it was convenient to all planned events.
Cons: The parking was terrible.
10.0
Anonymous
Exceptional
mature couple
02-06-2016
Pros: The evening front desk clerk (Emmanuel?) on duty on January 9, 2016 was absolutely awesome!! He was so friendly and welcoming and really made us feel at ease after a long day of travelling. The breakfast was also terrific. We also appreciated the shuttle svc to the port.
Cons: Limted restaurants nearby for nighttime.
7.9
Fredreca
Good
family with young children
01-19-2016
Pros:
Cons: Dont feel the room itself was worth the price.
6.3
George
Pleasant
mature couple
01-10-2016
Pros: manager
Cons: some of furnishings were threadbear
3.3
Lekeshia
Poor
family with young children
12-29-2015
Pros: The "free" breakfast and big space of the rooms
Cons: The rooms stink, the front desk was very rude and weren't helpful. The Spanish lady at the front desk always had an attitude when you ask for something. I even seen her get an attitude with someone on the phone. I would never pay to stay there again. You're only paying for location
8.3
David
Very Good
family with young children
12-22-2015
Pros: I liked that it was a mile from Amalie Arena
Cons: I didn't like that I had to pay to park my car in their lot. I didn't know until I got my bill
9.0
Verified Hotel Guest
Wonderful
12-08-2015
Pros: Staff were all extremely helpful and professional
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Teens
11-29-2015
Pros: The location of the hotel is brilliant. Not too far from anything. The staff is always kind and professional.
Cons: I've stayed here before and the reason I stayed here again was the shuttle over to the Amelie Arena. Unfortunately, the shuttle only runs until 7:00 now. I had to get a cab for the way back. It would be nice to get later service. Not a deal breaker but...
9.6
Sharon
Exceptional
solo traveller
11-22-2015
Pros: The rooms were very spacious comfortable, clean and well appointed
The bed was so comfortable
Had a microwave and fridge
There was a deli/supermarket 2 blocks away with delicious food and prepared meals or this is a takeaway/ delivery for sandwiches and pizza
The staff were very helpful polite efficient and helpful, especially Jennifer when I checked in, and had a few queries about tourist attractions
They also have their own mini bus for short trips/ return within 2 miles of hotel
Breakfast supplied in the lobby each morning included in the room rate
Cons: Not quite as close to downtown as described
5.4
Michael
Fair
mature couple
11-18-2015
Pros: Location. Breakfast was good. Pierre was great brought bulbs for a lamp and replaced the whole lamp.
Cons: Wake up call did not happen, Sat shuttle schedule was incorrect causing lateness for a meeting. Room coffee creamer was old and stuck together. No paper in lobby ladies room.
3.3
Marissa
Poor
family with young children
11-03-2015
Pros: Location
Cons: You had to pay for parking and there wasn't any spots available.... The room smelled and was dirty the pull out couch mattress was all ripped I wouldn't stay here again if it was free
5.4
Your
Fair
family with older children
09-15-2015
Pros: Location was excellent as we were in Tampa to settle our daughter into UT. Fresh fruit water was great. Pool was clean and surroundings although I would recommend the spa and pool surrounding concrete pads and walk ways be swept daily to clear the foliage that drops.
Cons: Bed in 605 is awful, dips in the middle. Both my husband and I woke up daily with pains in our neck and back. Bed in pull out couch also awful. My daughter slept on this bed and she could feel every spring. Shower also in room 605 has an extremely slow drain. By the time you have finished showering, you are standing in 5" of your own dirty soapy water. Diverter doesn't work well either so half the water comes out of the shower head and the other half comes out of the tub faucet. I recommend an ice tray for the freezer. Pots and pans are of a low quality which prevented us from cooking at the hotel as we had hoped to do.
10.0
Patrick
Exceptional
mature couple
09-08-2015
Pros: The hotel was clean good staff and parking right across the street i couldn't complain 1 bit i will stay there again
Cons: Nothing except the streets where being repaired and there was alot of dust
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
08-26-2015
Pros: The room set up, wish they had Jacuzzi inside though
Cons: no balcony
1.0
Erin
Very Poor
Traveling as Couple
08-16-2015
Pros:
Cons: Dirty and run down.
9.2
Anonymous
Wonderful
family with young children
08-09-2015
Pros: Breakfast was very good and staff was very accommodating. Shuttle service first class around city.
Cons:
9.6
Mcds
Exceptional
family with young children
07-30-2015
Pros: Awesome location! Worked perfect family of 4. Would stay again!
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