In addition to comfortable rooms and a modern lobby, this hotel has delightful outdoor spaces. Rooms along the back overlook the waterway and many rooms in front overlook the pool or patio areas.
Smoke free premises. 125 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
This hotel was awesome and I will stay there again. I will also recommend it to my family and friends.
Pros: The room was so clean. The bed and pillows were so clean and soft. The staff was amazing and I would stay here again.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel def would stay again. Good breakfast and also great staff. A+++
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: it's close to the Atlanta malls
Cons: When the air conditioner is on it is so loud it wakes you up. we had a pull out sofa bed in our room it had sheets on it and pillows in the closet but no comforter. We called down to get one and the staff seemed confused as to what we were talking about.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean, good location
Cons:
9.2
Anonymous
Wonderful
07-26-2017
Superb
Pros:
Cons: Surprised no rollaway bed available on this property. Even a mat would be helpful
7.1
Anonymous
Good
07-04-2017
Good
Pros: Breakfast was awesome!
Cons: Staff at front desk were rude when I checked in and then another very rude female at desk when I checked out!
7.5
Anonymous
Good
06-27-2017
Ok for business trips, helpful...
Pros: Great comfy beds
Cons: The sports centre was out of order throughout my entire stay due to a leak.
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: I like the workout room alot
Cons: Have no complaints
10.0
Anonymous
Exceptional
05-16-2017
Excellent
Pros: Very friendly staff, very helpful
Cons: None
9.2
Anonymous
Wonderful
01-09-2017
Superb
Pros: Top floor back side view nice and rural.
Cons: Even with low occupancy due to weather, we were next to noisy people. Bed OK, not great. Pillows need replaced with new firmer ones.
5.0
Anonymous
Fair
01-08-2017
Passable
Pros: The quietness of the place.
Cons:
4.6
Anonymous
Disappointing
01-02-2017
Disappointing
Pros:
Cons: The service was terrible I was charged on the card that was used to book the room online and also charged on the card that was given for incidentals. My experience was terrible and the staff was not helpful or understanding at all. They seemed like my concern for wanting to know why I was charged twice was a bother and was not a legitimate concern. I was told when I checked In that I could not use another card to pay with. I was told by both hotel receptionist that were working on Dec 31st 2016 that I had to use the card on file from the booking.com that was used to reserve the room. Which turned out to be untrue because my card that was used for incidentals was charged for the full balance as well as the card from booking.com. I will never stay at another Hilton garden inn again. My experience was terrible and if a customer is not allowed to use another form of payment once arriving to check in that needs to be posted on booking.com and all reservation sites that Hilton garden inn uses for their facilities. So that my incident never happens to another customer again.
6.3
Anonymous
Pleasant
01-02-2017
Nice location but thin walls
Pros: It was very clean
Cons: Bed sunked in the middle and the walls were very thin, you could here everything from next room.
6.3
Anonymous
Pleasant
12-05-2016
Pleasant
Pros: Nice hotel
Cons: Breakfast was not included with my stay
7.1
Anonymous
Good
11-28-2016
For the amount spent I...
Pros: Bed was soft 1st shift staff was excellent on friday
Cons: Trash under the bed. First shift check in clerk was rude.Bathroom was not very clean hair in it
10.0
Anonymous
Exceptional
11-17-2016
Exceptional
Pros: Very clean
Cons:
7.5
Anonymous
Good
11-04-2016
Consistent Garden Inn property standards...
Pros: Consistent standard in terms of room lay out and upkeep.
Cons: The staff at this location was not warm or friendly; they did their job but not more. I checked out at 5:00 AM and I had to get the kitchen staff to find the front desk person. He came out of the back looking rumpled and appeared to have been sleeping.
4.6
Anonymous
Disappointing
10-29-2016
Disappointing
Pros:
Cons: Wifi not free. Breakfast $11.71.
Misleading.
6.7
Anonymous
Pleasant
10-24-2016
Pleasant
Pros:
Cons: My bed was kinda broken.
6.7
Anonymous
Pleasant
10-17-2016
Clean but outdated
Pros: Clean but considerably outdated
Cons:
9.6
Anonymous
Exceptional
10-03-2016
Great, clean, and awesome location.
Pros: The bed was like a cloud and it was clean. When our room's A/C broke, they gave us a suite.
Cons: Wi-Fi wasn't the best...
9.6
Anonymous
Exceptional
09-30-2016
Breakfast makes you unaffordable
Pros: Loved everything but breakfast!
Cons: Was given a bill for breakfast
9.2
Anonymous
Wonderful
08-29-2016
Great stay.
Pros: The omelette at breakfast was just right each time. The breakfast staff were polite and remembered your order from the previous day. The location is peaceful and the pool was much loved at the time of year. My husband loved his me time at the bar in the evening.
Cons:
6.7
Anonymous
Pleasant
08-03-2016
Below Hilton Standards...but, great staff!
Pros: Staff was friendly and accommodating. Bed was comfortable.
Cons: In room issues. Crack in the ceiling. Refrigerator didn't work. Iron was broken. Curtains wouldn't close all the way. No garbage bags in the room cans. Musty smell unless the room temperature was below 70 degrees. Would have requested a refund but we aren't those types of people.
7.9
Anonymous
Good
08-02-2016
Nice stay but wish breakfast...
Pros: The beds were comfortable and the room was nice. Breakfast was good with a variety..
Cons: Sometimes there was no desk clerks and many times they were out from behind the desk eating or watching TV . A gentleman on the elevator told me he has to kill a cock roach in his room.. He was fortunately a few floors below us. Also, for the price of our room per night I think breakfast should be included in cost. The restaurant next to the hotel waa closed. Unfortunately, we had to drive to the nearest restaurant.
9.2
Anonymous
Wonderful
05-18-2016
Comfortable, but needs more accommodations
Pros: The room was very comfortable. The breakfast was good and seem to be unlimited being that we ate very well.
Cons: I did not like that my children could not fully enjoy themselves. I think they should have placed us in a room where they could have fun without interrupting others. The staff never sent up washcloths after it was requested.
6.7
Anonymous
Pleasant
04-18-2016
Pleasant
Pros: Nice hotel. Comfy bed.
Cons: A time limit on the outside parties at the fire pit. Front desk brushed off our complaints. The party wasn't over till 12:30 or so. Walls are paper thin. I wanted the breakfast buffet but 10.95 each when other hotels include it.
7.9
Anonymous
Good
03-22-2016
Great overnight stay
Pros: Breakfast was delicious and bed were great
Cons: Old amenities, think it's due for a renovation
4.2
Anonymous
Disappointing
03-21-2016
Pick pocket
Pros:
Cons: Over charged and no one seem to know his to do there job
7.1
Anonymous
Good
02-10-2016
Quick stop in Atlanta
Pros: Staff friendly. Breakfast coffee great! Great location!
Cons: Pillows too soft!
9.2
Anonymous
Wonderful
02-08-2016
Excellent Stay
Pros: Excellent location
Nice Breakfast
Northpoint Mall Pick-up and drop facility
Cons: Airport Pick-up / Drop facility is not available.
10.0
Anonymous
Exceptional
01-31-2016
Exceptional
Pros: Great choice plus the complimentary shuttle service
Cons: Would like to get a statement of my charges. The front desk clerk said I would receive that from your group
7.5
Anonymous
Good
10-09-2015
4- day vacation stay
Pros: It was very convenient for coming attractions and the restaurants were nearby. The traffic was not too bad. The highway was easy to axcess.
Cons: The people beside me were loud and inconsiderate. They were very loud during the evening times! Bathroom had to fans to vent out maybe because it was in the process of being installed?
;detailController.handleFacebook('SEO','Hilton Garden Inn-Atlanta North Point', '121255', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/121255H1.jpg', 'Alpharetta', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hilton Garden Inn-Atlanta North Point', '121255', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/121255H1.jpg', 'Alpharetta', '', '', '', '');){kind=link}
