With decor inspired by the trendy hotels of NYC, this property offers a hip, urban vibe unique to the property. The impressive city views make the rooms feel larger than they are in reality. On-site highlights are the Whiskey Park bar, the farm-to-table restaurant TRACE and Spa. Utilize the W Insider for all your specialty and entertainment needs while visiting the Atlanta area.
Smoke free premises. 466 units. 27 stories, interior corridors. Accessibility (Call).
I-75/85 exit 250 (14th St), 0.5 mi e. Adjoins a shopping mall in Art-Center District. 188 14th St NE 30361.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar, nightclub.
Business Services
Available on premises
Room Amenities
high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, steamroom, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 870 guests
Showing reviews 1 - 5 of 50
4.4
Verified AAA Guest
Disappointing
Couple
01-05-2018
Concrete floors are not what I was expecting. Yuck. Restaurant was closed for the Holidays. Really? No coffee maker in the room and had to order room service. Not impressed. Next day we received 1 towel. My wife was kindenough to let me have it. Again, really?
Pros: Not much. Close to Mercedes Stadium.
Cons: See above.
7.1
Paul
Good
solo traveller
04-15-2018
Good
Pros: Great team, good location. Large rooms.
Cons: At times I wasn’t sure if you are trying to be a hotel or night spot. The two attract very different customer bases which was clearly evident in communal areas.
Do I want to take selfies in the lobby or order dinner for my exec party....,,?
Thanks for a pleasant stay however albeit I may need to consider my corporate business vs personal bookings.
6.3
Nya
Pleasant
review category group of friends
04-15-2018
Pleasant
Pros: I enjoyed the lobby & outdoor area.
Cons: The room was small, the view was bad. Things kept breaking. Shower wasn’t cleaned.
10.0
Frank
Exceptional
Family with Young Children
04-13-2018
Pros: Excellent location. Staff went out of their way to be helpful.
Cons: Would be nice to have had parking included.
9.0
Liane
Wonderful
Group Traveler
04-13-2018
Pros: Willingness of help from the staff and valet.
Cons: The cost of the overnight parking.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Contemporary atmosphere, great location.
Cons: Parking was confusioning
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: Valet took way too long. Half the TV channels didn't work. Way overpriced for what you get.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Location! Price! Everything!
Cons: No
2.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: The bed was comfortable.
Cons: The staff wasn't warm or friendly at all, and didn't do anything to celebrate our anniversary. Parking in their parking garage cost us 3/4 our hotel rate ($----)!
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
04-13-2018
Pros: Security can be very rude on the weekends with overstating restrictions even before there is an issue. I have stayed at W's and Starwoods all over the world and I have never seen the staff so unwelcoming with high pressure retrictive conversations
Cons: Staff doesn't meet the Starwood uniform experience across the world.
9.0
Casey
Wonderful
Traveling as Couple
04-13-2018
Pros: Location, good size rooms, comfortable bed, great shower. Nice to have the option of a stocked bar and pantry in the room, even though we didn't use it. Great city view from a high floor. Convenient self parking next door.
Cons: Very busy hotel, lots of traffic in the valet and check in area.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Very nice hotel, restaurant option, bar option, club option, pool option all good!
Cons: They double charged me, couldn't give me a one bed room, and never brought the coffee maker to the room until hours after checking out!
5.0
Verified Hotel Guest
Fair
Business Traveler
04-13-2018
Pros: The location
Cons: The hotel room reeked of cigarette smoke, it seemed like a great place to film a rap video! Some of the cocktail waitresses at the bar were extremely distastefully clothed and exposing way too much skin for a lobby bar.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The hotel has a cool vibe and decent accommodations. The bed is very comfortable.
Cons: It's not super clean. The toilet seat looked dirty and the room kind of seemed dingy. The whole place looks like it needs a little TLC.
8.0
Grant
Very Good
Business Traveler
04-13-2018
Pros: location
Cons: ultra modern style
10.0
Jason
Exceptional
Traveling as Couple
04-13-2018
Pros: The cleanliness and the pleasant ambiance.
Cons: no
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: The location was fantastic, and the bed was excellent. This hotel is very chic and stylistic.
Cons: Despite all the style, the bathroom is not functional as designed. Fancy sink splashes water everywhere. The shower has a stationary half-door, so they hotel minimizes the water pressure so was does not splash out. This is pointless. Style over use.BAD
10.0
Christopher
Exceptional
Business Traveler
04-13-2018
Pros: Shuttle service and the location
Cons: Cost of parking
6.0
Tsushima
Pleasant
Traveling as Couple
04-13-2018
Pros: Location
Cons: I didn't have towels or washcloths and the tub was dirty and the room had a bad smell. The furniture was dirty and wore down definitely not of 4 or 5 star quality
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros: The location of the hotel
Cons: The price of the deposit
1.0
Craig
Very Poor
Family with Teens
04-13-2018
Pros: View
Cons: We received the wrong room and management was not responsive at all. Poor management at this hotel. No vending machines. A soft drink costs $5!!! :-(
10.0
Theodore
Exceptional
Traveling as Couple
04-13-2018
Pros: Trendy, cool and great location.
Cons: Parking rate is way too expensive and should either be adjusted it forwarding should be specified.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: Location & bed
Cons: Poor handling of check-in leading to several back & forth charges on my card & some poor service from staff. Also not sure how recently cleaned my room was as the cleaning crew was not expecting a new person in the room.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Rooms, lobby, bar, staff
Cons: In Room prices very high
10.0
Cheryl
Exceptional
Business Traveler
04-13-2018
Pros: Room. Location. Staff/Customer Service.
Cons: Room service messed up. Did not enter order. Had to wait 2 hours. However, I was "comped" the meal for the mistake.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Staff
Cons:
10.0
Shannon
Exceptional
Traveling as Couple
04-13-2018
Pros: Location
Cons: Parking is very pricey!
10.0
Chris
Exceptional
Group Traveler
04-13-2018
Pros: The contemporary interior of the lobby, adjacent lounge, floor halls etc made this W one of the top hotels in which I've ever stayed.
Cons: Personally obtained an excellent rate through a widely used online booking service but I personally believe that $39 per day (if I'm not mistaken) to valet my car was a bit extreme.
Cons: Rooms are super dark....not enough light. This seems to be a trend among most hotels nowadays.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: The vibe of the lobby and hallways is very cool and flows throughout the hotel.
Cons: The price.
10.0
Celestine
Exceptional
Solo Traveler
04-13-2018
Pros: All of my need were meet with superior quality! I recieved complementary late checkout as well!!
Cons:
1.0
Jacqueline Harrell
Very Poor
Group Traveler
04-13-2018
Pros: The rooms
Cons: The staff is not courteous..very rude...did not want to discount my money after i didnt want to stay even after i purchased an extra room
10.0
Joy
Exceptional
young couple
04-13-2018
Exceptional
Pros:
Cons:
9.6
Kenya
Exceptional
review category group of friends
04-12-2018
Exceptional
Pros:
Cons:
7.1
Cynthia
Good
family with young children
04-12-2018
No one helped with my...
Pros: The staff
Cons: The property could you some remodeling. No Resturant had to eat dinner in the bar.
8.8
Brandy
Excellent
young couple
04-11-2018
Fabulous
Pros:
Cons: Bathroom setup- Door would not close
8.3
Dee
Very Good
young couple
04-10-2018
My overall stay would is...
Pros: I like the location, staff and cleanliness and the food was great on some days.
Cons: I didn't like how long it took them Sunday to restock the buffet food I had asked 4. different people and waited for 20. Min for them to come out and bring some more food. The Hotel is over rated and too costly for especially for the items they have in the room and the room was very dim. I asked for a room with a view of the park not of an abandoned building that they were working on so I had to keep the curtain closed.
5.4
Anonymous
Fair
review category group of friends
04-10-2018
Passable
Pros:
Cons: There were 3 roaches spotted in my room.
10.0
Lanesha
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros:
Cons:
7.5
Bill
Good
family with young children
04-09-2018
Interesting and conveniently located property...
Pros: The hotel location, the bar and lounge area (inside and outside), and the overall feel of the property.
Cons: Lighting - light was out in the bathroom.
Space - Not enough counter space in bathroom
Service - no coffee (complimentary or purchased) until 7AM Sun morning...had an early flight out so disappointing
4.6
Anonymous
Disappointing
family with young children
04-08-2018
Disappointing
Pros:
Cons: Our room was so noisy between the elevator and something in the wall of our bathroom that sounded like pipes clanging all night. We had our baby with us and didn't want to change rooms at 2am so we dealt with it.
The furniture and carpet needs updating - everything was pretty worn.
5.0
Anonymous
Fair
young couple
04-08-2018
Passable
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
04-05-2018
Okay
Pros:
Cons:
9.2
Brittany
Wonderful
young couple
04-04-2018
Superb
Pros:
Cons: This hotel is nice but I feel like we shouldn’t have to pay for parking at the price we pay for the rooms. 40 dollars a day is too much if you ask me.