Best Western Garden Inn & Suites

AAA Inspector Rating
5663 Hwy 20 NE
Cartersville, GA 30121- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.8
Bath2.8
Public Areas2.7
AAA Inspector Notes
Conveniently located near the interstate, this property offers modern, cozy rooms. The exterior corridors provide easy access to the parking lot. Check out the newly renovated lobby and breakfast area. Smoke free premises. 47 units. 3 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
I-75 exit 290, 0.3 mi e. 5663 Hwy 20 NE 30121.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 95 guests
Showing reviews 1 - 5 of 50
3.3
Wanderlust4321
Poor
solo traveller
02-20-2018
Poor
Pros: That in ONE of the rooms I was in the remote came in a "clean" bag...ensuring it had been cleaned.
Cons: I booked a week long stay. I had to go to the lobby almost daily to get my card reactivated. I let the front desk know that my pet would be accompanying me on the last 1/2 of my stay. When moved to a "pet friendly" room...it was disgusting. I have a small Yorkie, 4 years old and house broken. This room had dried poo on the floor, the dust was awful on the lamps by the bed, the bed was very uncomfortable, as well as the pillows. Room service didn't come for 2 days..and then the day that I had a do not disturb sign on the door, they knocked and asked me if I was checking out...Will not stay again. This, to me, is why airbnb will start being my first choice.
4.0
Michelle
Disappointing
Family with Young Children
02-16-2018
Pros: I've had good luck with the Best Western brand in the past, and it was close to the highway. The lady who checked us out was very kind.
Cons: The lady who checked us in was very rude. Turns out it was actually TOO close to the highway because the sounds of traffic kept waking up my husband. The free breakfast was pretty sparse. The lobby was under construction.
1.0
Verified Hotel Guest
Very Poor
02-16-2018
Pros: It was clean
Cons: Terrible staff, lying, stealing, and unsafe, we left without getting our money back, worst kind of experience
5.0
Verified Hotel Guest
Fair
Traveling as Couple
02-16-2018
Pros: Location, breakfast.
Cons: The two main reasons for booking here were, swimming pool and exercise room. Pool was not open, exercise room supposedly was closed for remodeling. They only have 1 luggage cart that they had no idea as to its location.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
02-16-2018
Pros: The location only.
Cons: The staff was terrible and lazy. I checked in on 7/26 and extended my room several times. On 8/1 I returned to the hotel after working all night and found they had removed my things from the room even though I had PAID FOR AN ADDITION NIGHT.
Showing reviews 1 - 5 of 50