The dance of a spouting fountain welcomes you upon arrival. The natural waterside setting is a relaxing feature. Bring along your pole to fish in the catch-and-release lake alongside the hotel. The property is located in an industrial park, so it has a predominately business clientele.
Smoke free premises. 120 units. 5 stories, interior corridors.
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 47
9.6
David
Exceptional
young couple
09-06-2016
Pros: Was well run.Clean.Breakfast was good
Cons: Mattress was soft
7.9
Anna
Good
solo traveller
08-28-2016
Pros: Comfortable spacious room and good bathroom.
Cons:
9.6
Clarissa
Exceptional
young couple
08-09-2016
Pros: Staff was exceptional
Cons: The price
7.5
Jennifer
Good
solo traveller
08-09-2016
Pros: The Cleanliness of rooms & Hotel, location, up-keep of the Facilities.
Cons: The customer Services of 1 of the employee was very unprofessional. A minor problem I had whereas the key to my room deactivated. We left the pool site to go back to room and the key would not work, so I proceed to the front desk to get assistant from the desk clerk and I understand that their job, but at the same time being professional is always a much. Overall that was my 1st time in the area and would Love to visit in the near future. The Hotel was in a Great location.
9.6
Alfred
Exceptional
mature couple
08-05-2016
Pros: The room was clean and the bed was wonderful. The lake, reception, friendly conversations,and location.
Cons: Nothing I thought everything was just fine.
8.3
Angelique
Very Good
family with older children
07-25-2016
Pros: the staff was excellent and the place was clean
Cons: The mattresses need to be changed, the middle was sunken and it was hard.
10.0
Terrick
Exceptional
young couple
07-13-2016
Pros: I loved how clean and nice it was the room are big with a very soft bed and the breakfast was fresh we'll be going back
Cons:
10.0
Suzie
Exceptional
family with young children
07-07-2016
Pros: Everything
Cons:
10.0
Voigt
Exceptional
family with older children
06-28-2016
Pros: Location was beautiful. Check in was with a delightful young lady who made us smile. Checkout was a breeze. Accommodations were good. Only complaint was inadequacy of handicap parking. Would stay again.
Cons: Needed more and closer to entrance handicap parking.
9.6
Wes
Exceptional
mature couple
06-24-2016
Pros: Room Clean Staff freindly
Cons: Ice machines on 2 floors not working
getting to the inn was not easy WAY off the main road.
10.0
Cassandra
Exceptional
solo traveller
06-14-2016
Pros: I liked the scenery and environment!! Had a nice lake with Geese☺️
Cons: N/A
7.9
Anonymous
Good
solo traveller
05-19-2016
Pros: All of the staff were polite, energetic and helpful
Cons: Air Conditioner was loud and woke me a few times during a two night stay
6.7
Mary
Pleasant
solo traveller
05-18-2016
Pros:
Cons: The white duvet appeared dingy. Not pristine white. I took it off the bed while there.
5.8
Louis
Okay
family with young children
05-04-2016
Pros: Location area was very nice.
Cons: Three attempts to get working key.
Inconvienent parking.
Poor breakfast, which was paid for.
Desk staff seemed to be irrated being asked for assistance.
7.9
Moroluyo
Good
family with young children
05-04-2016
Pros: It was very clean and the staff was very helpful
Cons: For the price they're charging you should get free breakfast in the morning
9.6
Joseph
Exceptional
family with older children
04-19-2016
Pros: Staff and grounds are excellent!
Cons:
10.0
Marquis
Exceptional
solo traveller
03-27-2016
Pros: The bed was like I was floating on air
Cons:
6.3
Birdella
Pleasant
young couple
03-26-2016
Pros: Really enjoyed our room once they figured out which room we actually booked.
Cons: We waited for a room to get cleaned that was not the room we booked we booked a suit with a in suite spa tub and I mentioned it was the wrong room we had a suite with a spa tub and the woman at the front desk said she needed to try and see if a room was available with those specifications and I was like I booked one so their really should be. She blamed booking for offering rooms they didn't have but quite frankly we got the room we booked after jumping though a few hoops.. WORST part was at 9 am three hours before checkout we had maid service knock on our door seeing if we were ready to check out and if she could clean our room... WAS NOT thrilled... Not the quietest hotel I have ever been to there was a wedding going on but people right outside our door yelling good mornings at 620 made for a kind of awful nights sleep need some sound barriers or maybe Im just a light sleeper.
7.5
Lindsay
Good
mature couple
03-22-2016
Pros: The service was impeccable.
Cons: More attention to the fact that I was sleeping in a bed that could've been more comfortable had I known it was a sleep number
8.8
Denise
Excellent
mature couple
03-16-2016
Pros: Nice location away from traffic quiet serene
Cons: Door stuck to our room hard to open it
6.7
Johnae
Pleasant
solo traveller
03-16-2016
Pros: The area was so peace and quiet and the atmosphere was so nice
Cons: My room was dirty when I checked in I was so tired from driving 12 hours so I just laid across the bed well when I got back in that night I pulled the sheets back and they was not clean it had some type of crumbs in between the sheets so I just slept on the ottoman because I was tired then when I woke up I looked under the bed and it had some trash and some dirty socks as well I told the front desk clerk I was so upset I took pics and videoed it
8.8
Willie
Excellent
mature couple
03-15-2016
Pros: we loved the hotel and the staff.we had a problem with the heating uint .and they took care of the problem as well as us.
Cons: no complaints
9.6
Donna
Exceptional
solo traveller
03-01-2016
Pros: Bed was comfortable. Breakfast was wonderful. The madero order omelet was great. Room was very clean.
Cons: The heating in my room (504) did not work well and I was quite cold. I tried to turn up the heat but the room did not get warmer.
5.8
Tony
Okay
solo traveller
02-29-2016
Pros: Front desk staffer was nice and he comped me a beer when the bartender closed early.
Cons: Mattress was collapsing. I had to work to get out of bed. Bathroom shower faucet was about to fall off. Toilet kept running until the handle was jiggled. Food was low quality. Bartender shut down the bar before it was scheduled to close.
8.3
Charles
Very Good
mature couple
02-02-2016
Pros: Quiet and room service very good. Had our evening meal catered and it was very good.
Cons: Not easy to find.
9.2
Cecil
Wonderful
mature couple
01-27-2016
Pros: Trilla and breakfast server were very helpful and professional. The asst. manager also ensured we enjoy our stay..
Cons: Pool water was very cold.
9.6
Carol
Exceptional
family with young children
11-08-2015
Pros: Beautiful tree-lined lake with walking trail, geese, squirrels.
Well kept grounds.
Cons: Traffic sounds from the freeway...but that's the cost of the location's convenience to everything!
9.6
Meketa
Exceptional
young couple
10-28-2015
Pros: The property was beautiful,serene and romantic!!!
Cons:
7.9
Anonymous
Good
mature couple
10-27-2015
Pros: When I checked in I was expecting a room with double queen beds and a spa tub and DVD player along with a patio. That was what booking. com showed that I was getting on the web site. When I went to room there was double queen beds, but that was all. I went to check in and was told that only the king rooms have spa tubs and that it was only in certain rooms that DVD players were installed and there was a patio but it was outside and available for all. I explained to them that the only reason I booked and paid the price of room was for those items. They had a few events going on at hotel so getting another room was difficult but they went out of there was to make sure I got a room with spa tub. From now on I will call hotel or motel after booking to make sure I am getting what I want.
Cons: The toilet was dirty. Rest of room very clean.
10.0
Yunche
Exceptional
family with older children
09-23-2015
Pros: The staffs were the best! Everyone were friendly and helpful. The breakfast were the best! $10 per person. All you can eat. They will cook for your order ，when they find out my son is in the military service now and didn't charge for his portion of food. So nice of them! The surrounding of the hotel is lovely, like a fancy resort but with very reasonable price
Cons: The bed are little too soft. The work out room is very small
10.0
Anonymous
Exceptional
solo traveller
08-22-2015
Pros:
Cons: They did not have my reservation from Booking.com when I arrived. However, they made it right.
3.3
Chandravati
Poor
family with older children
08-05-2015
Pros:
Cons: It was very very noisy and no one care about it
7.9
Robert
Good
mature couple
08-04-2015
Pros: The facilities were beautiful. All staff greeted as we passed no matter how many times we passed them.
Cons: I was never told of the free WiFi. For the price, the bed was very hard. Was disappointing that breakfast want included as with less expensive hotels.
10.0
Moses
Exceptional
mature couple
07-26-2015
Pros: The staff was Top Notch! My husband and I were greeted with genuine smiles the very moment we checked in until the moment we checked out. When ever we needed anything, it was taken care of with kindness. This was the friendliest hotel that I have ever stayed in.
Cons:
7.1
Brenda
Good
solo traveller
06-23-2015
Pros: Check-in and check-out were quick and easy.
Cons: The breakfast, which was NOT complimentary, was pricey and only fair. It was also awkwardly laid out.
9.5
Sara
Exceptional
review category group of friends
05-11-2015
Pros:
Cons: WiFi went down due to capacity of rooms. Had to leave hotel and find a Starbucks for Internet access.
9.6
Yunche
Exceptional
family with older children
05-05-2015
Pros: The staffs are great , breakfast was wonderful , they cooked to ordered of your choosing and all you can eat for $10 per person which is great deal especially my son is in the army with a hungry appetite . There are queen size beds for the double room which most hotel near this area only give full size beds for double room
Cons:
10.0
Lacey
Exceptional
family with young children
04-20-2015
Pros: We thoroughly enjoyed our stay at the Hilton Garden Inn. The staff was very friendly and helpful. The room was comfortable and clean. Great price for what you get.
Cons: I only wish the indoor pool was a little more heated. The hot tub was great!
8.3
Danielle
Very Good
family with older children
03-24-2015
Pros: Beautiful hotel and great quiet location...lobby is exceptional. ..had area to purchase food drinks etc ...nice but overpriced.chef will make you whatever u want for breakfast..pool spa and fitness awesome..hotel had nice little extras most hotel dont..like a Keurig in our room and free ear buds in fitness area..although I didn't need them I thought it was,although nice touch
Cons: Toilet ogled and took them 12 hrs to fix it..room never got cleaned by staff even after I asked 3 times..never emptied our trash or gave u s fresh cups. Overcharged my room and charged for breakfast on a,day we didn't even get breakfast there...
9.2
Lavonda
Wonderful
young couple
03-22-2015
Pros: This was the first time we stayed in Columbus GA. The hotel was nice and the young Lady I apologize for not remembering her name was awesome. She had a great personally and took a personal interest to make sure we and other customers were pleased. By the way the cookies are great. Yes we would go back.
Cons: The room smelled like an old mop, I aired it out. After that it was a great get away.
9.6
Arvelta
Exceptional
young couple
02-27-2015
Pros: You all did false advertising. While the hotel was excellent,we didn't get the room we signed up for online that was very disappointing!!
Cons:
7.1
Christopher
Good
young couple
02-17-2015
Pros: I enjoyed how professional yet personable the staff was. The breakfast was fabulous. Make sure to get an omelet!
Cons: Rooms were small for the price but comfortable.
10.0
Matthew
Exceptional
mature couple
02-15-2015
Pros: The hotel was very accommodating.
Cons: Booking.com did not turn in the type of room we ordered. When we got there, there were no more rooms of that type left so they updated our room. Thankful for Hilton Garden, not so happy with booking.com. probably won't use them again.
10.0
Larry
Exceptional
family with young children
12-17-2014
Pros: Excellent service and help, unbelievable amenities for the price!
Cons:
10.0
Jill
Exceptional
mature couple
12-09-2014
Pros:
Cons: The price of a bag of pretzels. A whopping 2.75.
10.0
Larry
Exceptional
family with young children
11-26-2014
Pros: Everything was great, very helpful staff.
Cons:
8.3
Clifton
Very Good
mature couple
09-26-2014
Pros: The room
The bed
The bathroom
Location
Cons: This was second time I had charges to my card that I did not make, charged for room service that I never ordered, staff couldn't explain why. Took 4 days to get refunded.
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