The lobby welcomes guests with modern decor and cozy accommodations. The central location is ideal for business travelers while families will appreciate the additional space a suite provides.
Smoke free premises. 62 efficiencies. 4 stories, interior corridors. Accessibility (Call).
Cons: An employee walked into my room without knocking. And the carpet was wet in my room...
10.0
Kimberly
Exceptional
solo traveller
06-19-2017
Pros: Perfect location for my purpose. Staff was exceptional!
Cons: Nothing
5.8
Paula
Okay
review category group of friends
06-09-2017
Pros: The staff was very friendly.
Cons: The carpet in the room was wet -- and sticky -- We walked on the furniture if we didn't have shoes on our feet
4.2
Karen
Disappointing
solo traveller
05-30-2017
Pros: It was quiet and easy access to the elevator and lobby
Cons: The bed and room had bugs. I reported it to the front desk. My room was not discounted and I checked out early.
10.0
Rosemarie
Exceptional
review category group of friends
05-07-2017
Pros: Pleasantly surprised. Rooms were spotless, service was great, kids especially liked the pool which was clean
Cons: Nothing
10.0
Paul
Exceptional
family with young children
04-29-2017
Pros: Good breakfast, very friendly staff, comfortable room, and very convenient to public transportation. We went to see a concert in downtown Atlanta. The hotel was close to Marta, which delivered us to the Philips arena site of concert. Couldn't have been better.
Cons: I have no complaints.
5.8
Jayne
Okay
family with young children
04-29-2017
Pros: Location to Emory campus was great
Cons: The floors are not sound insulated so the guest upstairs could be heard getting up in the middle of the night and moving around. Then the guest woke up pre dawn and was getting ready. It was extremely loud.
8.8
Elizabeth
Excellent
family with young children
04-23-2017
Pros: Very nice place, requested something easy for my elderly mother and they gave us a handicapped room on the ground floor which was great. Near the lovely breakfast room. Mom had breakfast in bed every morning! The nice lady at the breakfast room gave me a tray to use. Lot's of choices. Room was large and clean, bed firm, but good. Staff always pleasant. Location perfect for visiting daughter at Emory.
Cons: No real complaints, was a bit disappointed that the indoor pool was closed for the winter! But it was so small I couldn't have gotten much exercise anyway. Used the fitness room instead.
9.2
Mary
Wonderful
young couple
04-19-2017
Pros: Room, location, and service great. Tastey breakfast. Very happy with my stay.
Cons:
7.9
Anthony
Good
family with young children
04-06-2017
Pros: The staff were friendly and welcoming. Breakfast was good and the manager's reception in the evening was a nice idea. The common areas such as the dining room and lobby are comfortable and well done - nice for informal meetings. Nice picnic area outside under the trees.
Cons: I reserved a room for people with limited mobility because my mother was staying with me part of the time. While the room was set up for this, it wasn't done very well. The shower was especially problematic - the seat is too far from the shower head, the shower head was not functioning properly and had been jury-rigged to stay upright, and the bathroom completely flooded with water when it was used. In addition, the bed was too high for someone with limited mobility.
9.2
Sandra
Wonderful
family with young children
03-26-2017
Pros: The breakfast was very nice. Loved the warm cinnamon rolls and omelet style eggs.
Cons: Didn't understand why there were two remotes for the TV.
8.8
Renee
Excellent
family with young children
03-16-2017
Pros: Room was clean and large.
Cons: The pool was closed. I didn't see that announced on your website. Also, my parents who were staying in the room didn't like the limited number of channels on the TV. For these two reasons, we moved to a different hotel after one night.
5.0
Pamela
Fair
young couple
02-18-2017
Pros: Breakfast was great. Good selection of healthy options!
Cons: The rooms are rundown. Heating fan was loud going on/off all night and there was street noise. Seemed like the window was open but it wasn't!
4.2
Philippe
Disappointing
solo traveller
02-11-2017
Pros:
Cons: Needs a very serious refresher
7.5
Anonymous
Good
young couple
01-30-2017
Pros: Staff was very nice.
Cons: The rooms looked a little tired.
10.0
Kathleen
Exceptional
young couple
01-16-2017
Pros: We had brought some snacks to eat in the room at night and forgot to pack utensils. I was delighted to find plastic forks and spoons and styrofoam plates and bowls! You thought of everything a traveler might need!
Cons:
5.8
Catherine
Okay
family with young children
12-31-2016
Pros: Great breakfast, good check in and generally friendly staff
Cons: Ther is only one elevator for guests so be prepared to wait for a few minutes. Also, housekeeping staff may need more training as they knocked on our door st 9.15 am to clean the room - definitely on the early side ! They also threw away some snacks we had left in a plastic bag, far away from the trash we had prepared. Finally it is beginning to show signs of wear and tear, with a hole in the bathroom door where the towel hook once stood
5.0
Anonymous
Fair
solo traveller
12-16-2016
Pros:
Cons: It's like an old tear-down property. Bathrooms not up to date. Depressing place.
7.9
Peter
Good
young couple
11-30-2016
Pros: well situated for local restaurants and Publix supermarket
Cons:
7.9
Malley
Good
young couple
11-03-2016
Pros: Staff was very nice. Only negative was that we could hear people above us on 4th floor
Cons: See above
5.4
Michele
Fair
solo traveller
10-29-2016
Pros: It was clean and centrally located near hospitals.
Cons: It was entirely too expensive $200+ for a regular room. It was extremely hard to get out of. It is close to a stoplight, which you have to cross traffic to get in direction you need to go. (Yes, we All need to go in same direction at this location to get to what this location in convenient for) If you exit to the right, with traffic, you have to drive a considerably long way to turn around and get to the light. Otherwise you wait for traffic in both directions, not happening on this busy highway, to have opening both directions. So location is a huge deterrent.
7.1
Sc
Good
solo traveller
10-25-2016
Pros: Room was great, over all comfortable hotel.
Cons: Breakfast is all plastic and hardly anything is fresh.
9.6
Brandon
Exceptional
review category group of friends
10-19-2016
Pros: Bed was nice
Cons: Dirty towels on the floor when we got to our room.
4.2
Bill
Disappointing
solo traveller
10-03-2016
Pros:
Cons: Rain came in through roof. Was not moved. Laundy was broken.
6.7
Anonymous
Pleasant
family with young children
09-19-2016
Pros: The location near Emory is the best quality of this hotel. The breakfast area was well-stocked and kept clean.
Cons: The hotel looks old on the inside (holes in some walls and doors). There are also maintenance issues. For example, the toilet tank did not refill properly so we had to use the ice bucket to refill the tank if bathroom uses were less than 30 min apart. This is something that I thought would be checked regularly by the staff for repairs. For the price of the rooms, it should be.
7.9
Ali
Good
mature couple
09-06-2016
Pros: The guy who kept the breakfast area stocked and clean was very nice and hard working!
Cons:
7.5
Mark
Good
mature couple
09-06-2016
Pros: The location is nice and the staff is pleasant. It's also relatively quiet.
Cons: I don't like the fact that I reserved the room only to have a different charge when I checked in. I understand that I reserved the room through a service, but to be told that the hotel and the service aren't always in communication is disturbing. The desk clerk was very professional, I just don't think this is fair to the consumer.
10.0
Emily
Exceptional
review category group of friends
09-06-2016
Pros: The staff is AMAZING! Everyone I encountered was very friendly and accommodating. One of the gentlemen went in the kitchen and brought me a bowl of fresh cookies...made my day. Another one of the kind men brought us towels that were still warm from the dryer. Love it. We were staying for Dragon Con and some of the staff took pictures with me. Made it a lot of fun! We would definitely recommend you all to anyone and appreciate the friendliness and smiles the whole time. Thanks again!
Cons: No comment. Everything was great!
7.5
Judy
Good
family with young children
09-04-2016
Pros:
Cons: even though the rooms were advertised as non smoking, you could tell someone had smoked in the room..unfortunately you often have no control over guest and their being inconsiderate. Housekeeping had tried to cover the smell with deodorizer.
10.0
Janeen
Exceptional
young couple
07-31-2016
Pros: Staff was excellent. Check in was seamless. Very good location.
Cons: Toilet was too low
7.9
Steeler
Good
family with older children
07-16-2016
Pros: Bed comfortable; room quiet (we were on the 2nd floor). Breakfast delicious; location of hotel VERY close to Emory University which we were visiting.
Cons: I was not permitted to pay cash without a $300 deposit. not cool.
10.0
Pat
Exceptional
solo traveller
06-13-2016
Pros: I booked the hotel for 2 colleagues who were on business there and the Hotel was convenient to where they had to be everything was wonderful for them
Cons:
9.6
Anonymous
Exceptional
solo traveller
06-05-2016
Pros: All was fine
Cons:
8.8
Kenneth
Excellent
solo traveller
04-27-2016
Pros: The rooms are always beautiful attended. The lobby is clean and the staff is friendly and professional. If you get the chance, get the deluxe king room, the shower is awesome.
Cons:
6.3
Jo
Pleasant
family with young children
04-12-2016
Pros: I was very displeased because my reservation had been cancelled because my card had been charged before my arrival and was declined. The card I use to deserve was not the one I intended to pay with. My understanding was that I would not have to pay until I arrived.
Cons: Poor customer service
9.6
Tim
Exceptional
mature couple
04-11-2016
Pros: Staff was very helpful and pleasant
Cons: Not much
8.8
Denise
Excellent
family with young children
04-09-2016
Pros: Staff was great and location to Emory was perfect
Cons: The sofa bed was very very uncomfortable
9.2
Sandra
Wonderful
mature couple
04-08-2016
Pros: Great bed and shower. Very clean.
Cons: N/A
9.2
Jerry
Wonderful
mature couple
03-25-2016
Pros: The hotel facility was clean and very bright and inviting. The free breakfast was exceptional and the staff members were friendly and professional. The hotel is conveniently located to all parts of Decatur.
Cons: It was difficult to turn left out of the parking lot onto North Decatur Road in the busy traffic hours. On our second day, the housekeeping staff did not show up until 4:00 in the afternoon.
2.5
James
Poor
solo traveller
03-07-2016
Pros:
Cons: When I had to reschedule the trip, I lost the entire three night fee.
I would have been comfortable with forfeiting one night, but your penalty was outrageous.
10.0
Michelle
Exceptional
family with young children
03-01-2016
Pros:
Cons: Parking
10.0
Tega
Exceptional
family with young children
01-24-2016
Pros: Very neat and comfortable. Staff were friendly. Receptionists were helpful and very organized. I will pay to stay there again.
Cons: One of the kitchen ladies was disrespectful because I asked for a mini bag to take my food upstairs because I didn't feel like eating downstairs that morning and she was grumpy about it and I left.
6.3
Kirsten
Pleasant
young couple
12-15-2015
Pros: Quiet
Cons: The breakfast was worse than McDonald's
8.8
Michael
Excellent
solo traveller
12-06-2015
Pros: Coffee all day. Breakfast. Happy hour. Friendly staff.
Cons: Bathroom needs remodel.
9.6
Michelle
Exceptional
family with young children
11-03-2015
Pros: Staff polite. Beds very comfortable.
Cons:
3.8
Naif
Poor
solo traveller
09-13-2015
Pros:
Cons: Check your credit card or they will rip you off
9.6
Allison
Exceptional
solo traveller
08-02-2015
Pros: I stayed here by myself for a week, and it felt like home. The location was amazing. 1.5 miles to adorable downtown Decatur, 1.5 miles to Emory University, a short 15 min drive to downtown Atlanta. Staff was incredibly friendly and the breakfast was the highlight of my day!
Cons: Only complaint is that the elevator was super slow.
9.2
Anonymous
Wonderful
family with older children
08-01-2015
Pros: I liked the free shuttle service (within 3 miles) and the friendliness of the staff. The location (near to Emory) was perfect. Using the shuttle to get to Emory was great because it saved $12 in parking at the university.
Cons: One of our shuttle drivers was fantastic, friendly and helpful, but another was not any of those things. I appreciated the free shuttle, for sure, but that one driver did not represent the property well.
4.6
Anonymous
Disappointing
solo traveller
07-28-2015
Pros: Nice "managers reception" with wine and snacks at happy hour. Friendly staff.
Cons: facilities really need to be updated, the carpet and bed covers were stained and old, and the carpet smell like mold.
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