The lobby welcomes guests with modern decor and cozy accommodations. The central location is ideal for business travelers while families will appreciate the additional space a suite provides.
Smoke free premises. 62 efficiencies. 4 stories, interior corridors. Accessibility (Call).
Pros: The location near Emory is the best quality of this hotel. The breakfast area was well-stocked and kept clean.
Cons: The hotel looks old on the inside (holes in some walls and doors). There are also maintenance issues. For example, the toilet tank did not refill properly so we had to use the ice bucket to refill the tank if bathroom uses were less than 30 min apart. This is something that I thought would be checked regularly by the staff for repairs. For the price of the rooms, it should be.
7.9
Ali
Good
mature couple
09-06-2016
Pros: The guy who kept the breakfast area stocked and clean was very nice and hard working!
Cons:
7.5
Mark
Good
mature couple
09-06-2016
Pros: The location is nice and the staff is pleasant. It's also relatively quiet.
Cons: I don't like the fact that I reserved the room only to have a different charge when I checked in. I understand that I reserved the room through a service, but to be told that the hotel and the service aren't always in communication is disturbing. The desk clerk was very professional, I just don't think this is fair to the consumer.
10.0
Emily
Exceptional
review category group of friends
09-06-2016
Pros: The staff is AMAZING! Everyone I encountered was very friendly and accommodating. One of the gentlemen went in the kitchen and brought me a bowl of fresh cookies...made my day. Another one of the kind men brought us towels that were still warm from the dryer. Love it. We were staying for Dragon Con and some of the staff took pictures with me. Made it a lot of fun! We would definitely recommend you all to anyone and appreciate the friendliness and smiles the whole time. Thanks again!
Cons: No comment. Everything was great!
7.5
Judy
Good
family with young children
09-04-2016
Pros:
Cons: even though the rooms were advertised as non smoking, you could tell someone had smoked in the room..unfortunately you often have no control over guest and their being inconsiderate. Housekeeping had tried to cover the smell with deodorizer.
10.0
Janeen
Exceptional
young couple
07-31-2016
Pros: Staff was excellent. Check in was seamless. Very good location.
Cons: Toilet was too low
7.9
Steeler
Good
family with older children
07-16-2016
Pros: Bed comfortable; room quiet (we were on the 2nd floor). Breakfast delicious; location of hotel VERY close to Emory University which we were visiting.
Cons: I was not permitted to pay cash without a $300 deposit. not cool.
10.0
Pat
Exceptional
solo traveller
06-13-2016
Pros: I booked the hotel for 2 colleagues who were on business there and the Hotel was convenient to where they had to be everything was wonderful for them
Cons:
10.0
Carol
Exceptional
Traveling as Couple
06-06-2016
Pros: It was close to the Egleston Hospital where my baby granddaughter was having surgery.
Cons: Everyone was wonderful.
9.6
Anonymous
Exceptional
solo traveller
06-05-2016
Pros: All was fine
Cons:
8.8
Kenneth
Excellent
solo traveller
04-27-2016
Pros: The rooms are always beautiful attended. The lobby is clean and the staff is friendly and professional. If you get the chance, get the deluxe king room, the shower is awesome.
Cons:
6.3
Jo
Pleasant
family with young children
04-12-2016
Pros: I was very displeased because my reservation had been cancelled because my card had been charged before my arrival and was declined. The card I use to deserve was not the one I intended to pay with. My understanding was that I would not have to pay until I arrived.
Cons: Poor customer service
9.6
Tim
Exceptional
mature couple
04-11-2016
Pros: Staff was very helpful and pleasant
Cons: Not much
8.8
Denise
Excellent
family with young children
04-09-2016
Pros: Staff was great and location to Emory was perfect
Cons: The sofa bed was very very uncomfortable
9.2
Sandra
Wonderful
mature couple
04-08-2016
Pros: Great bed and shower. Very clean.
Cons: N/A
9.2
Jerry
Wonderful
mature couple
03-25-2016
Pros: The hotel facility was clean and very bright and inviting. The free breakfast was exceptional and the staff members were friendly and professional. The hotel is conveniently located to all parts of Decatur.
Cons: It was difficult to turn left out of the parking lot onto North Decatur Road in the busy traffic hours. On our second day, the housekeeping staff did not show up until 4:00 in the afternoon.
2.5
James
Poor
solo traveller
03-07-2016
Pros:
Cons: When I had to reschedule the trip, I lost the entire three night fee.
I would have been comfortable with forfeiting one night, but your penalty was outrageous.
10.0
Michelle
Exceptional
family with young children
03-01-2016
Pros:
Cons: Parking
10.0
Tega
Exceptional
family with young children
01-24-2016
Pros: Very neat and comfortable. Staff were friendly. Receptionists were helpful and very organized. I will pay to stay there again.
Cons: One of the kitchen ladies was disrespectful because I asked for a mini bag to take my food upstairs because I didn't feel like eating downstairs that morning and she was grumpy about it and I left.
6.3
Kirsten
Pleasant
young couple
12-15-2015
Pros: Quiet
Cons: The breakfast was worse than McDonald's
8.8
Michael
Excellent
solo traveller
12-06-2015
Pros: Coffee all day. Breakfast. Happy hour. Friendly staff.
Cons: Bathroom needs remodel.
9.6
Michelle
Exceptional
family with young children
11-03-2015
Pros: Staff polite. Beds very comfortable.
Cons:
3.8
Naif
Poor
solo traveller
09-13-2015
Pros:
Cons: Check your credit card or they will rip you off
9.0
Kathy
Wonderful
Business Traveler
08-08-2015
Pros: The beds were comfortable, very clean, the staff was friendly and they had a wonderful breakfast
Cons:
9.6
Allison
Exceptional
solo traveller
08-02-2015
Pros: I stayed here by myself for a week, and it felt like home. The location was amazing. 1.5 miles to adorable downtown Decatur, 1.5 miles to Emory University, a short 15 min drive to downtown Atlanta. Staff was incredibly friendly and the breakfast was the highlight of my day!
Cons: Only complaint is that the elevator was super slow.
9.2
Anonymous
Wonderful
family with older children
08-01-2015
Pros: I liked the free shuttle service (within 3 miles) and the friendliness of the staff. The location (near to Emory) was perfect. Using the shuttle to get to Emory was great because it saved $12 in parking at the university.
Cons: One of our shuttle drivers was fantastic, friendly and helpful, but another was not any of those things. I appreciated the free shuttle, for sure, but that one driver did not represent the property well.
4.6
Anonymous
Disappointing
solo traveller
07-28-2015
Pros: Nice "managers reception" with wine and snacks at happy hour. Friendly staff.
Cons: facilities really need to be updated, the carpet and bed covers were stained and old, and the carpet smell like mold.
7.5
Kenneth
Good
mature couple
05-26-2015
Pros: the breakfast
Cons: can't think of anything
6.7
Gwendolyn
Pleasant
family with young children
05-19-2015
Pros:
Cons: Bathroom super small and shoes rod worn. Looks like the remodel stopped in thT area.
8.8
Wayne
Excellent
solo traveller
04-22-2015
Pros: Very comfortable bed in a large room. Liked the free WiFi and spacious bathroom. Staff were very helpful and friendly. I would stay there again.
Cons: Primary complaint is that the cost of the hotel was quite high.
9.2
James
Wonderful
family with young children
03-11-2015
Pros:
Cons: Pool is a little bit cold and sona did not work really well
9.6
Keith
Exceptional
mature couple
01-05-2015
Pros: The layout of the room was great. The bed was very comfortable. The breakfast food choices were terrific and tasty. The coffee was very good as was the Orange juice. (We didn't try any other juices.). The staff was very friendly and courteous.
Cons: The pillow said firm but it was actually very soft. I prefer a midrange pillow, not too soft or too firm.
10.0
Sandra
Exceptional
solo traveller
11-17-2014
Pros: I found the facility to be excellent. Very clean. The staff was professional, attentive and helpful.
Cons: The bed was just ok - I really like a firm mattress.
8.3
Laura
Very Good
review category group of friends
10-16-2014
Pros: The front desk was awsome. Extremely helpful un answering questions and offering services.
Cons: When i arrived the room was.not clean. The trash was not tchanged, the shampoo bottles were missing, and the shower was not clean. i was too exhausted to report it to the front desk. The second day, housekeeping cleaned the room satisfactorily.
9.2
Courtney
Wonderful
review category group of friends
10-13-2014
Pros: Staff
Food was good
Manager's special reception was great
Facilities were clean, updated, quiet, and comfortable
Cons: Manager's special is only 4 days/week
Limited shuttle service
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