The stylish and cozy lobby makes one feel at home. Guests will enjoy practicing on the patio putting green and relaxing on the covered patio. This hotel also features a saline pool.
Smoke free premises. 143 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 43
10.0
Carl
Exceptional
young couple
08-17-2016
Pros: Staff was friendly and the place was clean. As an added bonus it had a Tin Lizies Mexican restaurant in the parking lot with an awesome live band.
Cons:
6.7
Emily
Pleasant
family with older children
08-09-2016
Pros: The best thing about the hotel is Malek, the Shuttle Driver. He was wonderful. He drove us to the Arena Tavern, picked us up from there and dropped us off at the Arena, and then came back for us when the concert was over. He is such a gentleman.
Cons: The walls need painting. The room is just kind of tired looking.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
07-26-2016
Pros: Location
Cons: The room was not very clean.
8.3
Joy
Very Good
review category group of friends
07-18-2016
Pros: bed was super comfy
Cons:
10.0
Gwendolyn
Exceptional
mature couple
07-07-2016
Pros: Lots to,do in surrounding area. Excellent Staff.
Cons: Couldn't get the free breakfast with because we booked through booking.com
2.0
Verified Hotel Guest
Poor
Business Traveler
07-02-2016
Pros:
Cons: I arrived very late in the night & had to wait in the entrance area 15 minutes. I rang the doorbell multiple times, called the hotel number 3x & could hear it ringing throughout the lobby, finally another guest let me in. 30 minutes to check in.
6.7
Anonymous
Pleasant
family with older children
06-22-2016
Pros: The bed was great
Cons: That breakfast wasn't included
6.3
Kenneth
Pleasant
mature couple
06-21-2016
Pros:
Cons: Short staffed at check in which was busy and took a while. Charged $25 a nite for both rooms but did not explain that in advance. I must now wait 7 to 10 business days to receive a refund on that $150. The rooms appeared to be a little dated but on the bright side the bed was comfortable
9.0
Verified Hotel Guest
Wonderful
Business Traveler
05-17-2016
Pros: Great hotel, when everything was very hard to book at a reasonable price, anywhere around.
Cons: We came with friends, and their experience on another floor was not good. There was so much noise. there was a basketball team there, they did not enjoy their stay.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
05-17-2016
Pros: Ambiance, modern, nice area
Cons: No
9.6
Lita_1
Exceptional
family with older children
04-26-2016
Pros: EVERYTHING!!!!!!!!!!
Cons: The noise of the teenagers on both nights
9.6
Lita_1
Exceptional
family with older children
04-26-2016
Pros: The entire staff was very professional & polite!!!!! Our stay @ theHoliday Inn Gwinnett Center was awesome!!!!!!#222ThumbsUp
Cons:
7.1
Ch
Good
solo traveller
04-21-2016
Pros: No surprises here.
Cons: Difficult to find entry to hotel.
7.1
Denise
Good
family with young children
04-19-2016
Pros: Great location; right next door to convention center where we were scheduled to be most of the weekend.
Cons: Hotel staff was minimally welcoming; not necessarily rude but only doing/saying what was absolutely necessary to not appear rude. Hotel was completely sold out - full of dancers of all ages - pool is 'shut down' Saturday afternoon due to 'electrical' issues and maintenance cannot be called because it is the weekend. Miraculously, the pool reopened on Sunday.
5.0
John
Fair
Traveling as Couple
04-15-2016
Pros: The proximity to where we were wanted to stay it was prefect.
Cons: The toilet was running the whole time we there from when we checked in and didn't work properly.
8.8
Anonymous
Excellent
young couple
04-05-2016
Pros: Nice location. Walked to the Arena and there's a restaurant right next door that's open till 2am on weekends. Liked the large windows.
Cons: I was in an accessible room and the toilet seat wasn't secured tight to the toilet. The screws were stripped. I tightened it the best I could but I can see this being a safely hazard for a disabled person.
10.0
Doris
Exceptional
review category group of friends
04-03-2016
Pros: The front desk very helpful. Used courtesy shuttle. Very courteous..
Cons:
7.9
Michael
Good
mature couple
03-23-2016
Pros: location was good for both business and local to the golf courses.
Cons: Breakfast was continually running our of dishes/bowls.
Cleanliness of cups, glasses could have been better.
Prices for beer/wine was very expensive.
Note to management:
Although the restaurant was busy in the mornings, it was dead in the evenings.
A simple notice board in the elevators with menu/prices and some photos of people enjoying themselves would bring more business to the restaurant in the evenings.
Also, food prices were OK but lowering the alcohol prices would keep people in the bar/restaurant.
Funny, but while we were there, there was a two day Professional Bull Riding event and an Ice Hockey game at the arena next door, and all the eateries around were jam packed with people, but the hotel restaurant was really quiet.
Need to promote the bar/restaurant better when events are on with possible discount when entry tickets are shown.....Just saying!
6.3
Anonymous
Pleasant
solo traveller
03-17-2016
Pros:
Cons: Avoid the breakfast. Limited and the glasses and cups were all dirty.
10.0
Martha
Exceptional
young couple
03-15-2016
Pros: The rooms were super nice. The people were very friendly . It was one of the best Holiday Inns I have ever stayed at. The best thing was the pillows . They were super comfy and everything was clean.
Cons:
5.0
Connie
Fair
solo traveller
03-09-2016
Pros: My room was kept neat
Cons: I tried to order a drink..got one beer after I had to get the desk person to help find a staff member. After I received the drink, I never saw him again. The waitress that was out never asked if I wanted another drink. I sat there and waited, but no one ever showed up, so I left.
3.3
Heather
Poor
mature couple
03-06-2016
Pros: Not much
Cons: Buffet was a bit pricey. The bed was uncomfortable and there was dirty soap scrum in the soap dishes
7.1
Dermot
Good
solo traveller
02-20-2016
Pros: Very nice breakfast and nice staff.
Cons: Room was s but scruffy. Not as clean as I have been used to at this hotel. Perhaps just bad luck.
9.6
Kimberle
Exceptional
family with young children
02-16-2016
Pros: We enjoyed the room even though it was not what we booked from booking.com.
Cons: We had to pay extra because what we booked was not available and we were not told this by booking.com (NOT the hotel)!
6.3
Kimberly
Pleasant
solo traveller
02-04-2016
Pros: The bed was nice and I liked the location. overall it would have been great but the carpet and walls were dirty. Made you wonder about the bed spread. the walls and carpet creeped me out.
Cons: Walls and carpet. The walls had dirty hand prints on many walls. Ick! The carpet was dark brown and since the walls were gross, just didn't have a great feeling about the floors.
10.0
Malisa
Exceptional
family with older children
01-16-2016
Pros: The staff was Amazing! & the convenience of the shutter bus was awesome!
Cons: No complaints...
8.3
Ronald
Very Good
mature couple
12-30-2015
Pros: ,,spacious room , nice tv ,lacking breakfast, comfortable bed
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
12-29-2015
Pros: Location
Cons: Menu was not honored. No Eggs Benedict! Bummer.
1.0
Seong Ho
Very Poor
Traveling as Couple
12-18-2015
Pros: Not at all
Cons: Shower place is worst ,no drain water, water is too week Don't ever recomand this place Pillow was not comfortable
9.6
Jessica
Exceptional
solo traveller
11-28-2015
Pros: Clean and comfy
Cons: Not very quiet
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2015
Pros: The room was extra large with all the amenities.
Cons: The parking was not optimal and the entrance was hard to locate.
9.6
Terry
Exceptional
solo traveller
09-08-2015
Pros: Staff and facilities were all very nice. This was my second stay at this location and I plan to stay again.
Cons:
10.0
Gabriela
Exceptional
family with young children
08-25-2015
Pros: I love it.
Cons:
10.0
Deborah
Exceptional
review category group of friends
08-08-2015
Pros: Our room was lovely. The beds comfortable and the air conditioner cooled the room adequately.
Cons: The coffee. We left the hotel and went to Panera for our morning coffee.
8.0
Alan
Very Good
Traveling as Couple
08-02-2015
Pros:
Cons: air cond very noisi
10.0
Beverly
Exceptional
mature couple
06-24-2015
Pros: The staff were very helpful I liked the outdoor seating area and bringing my pet the rooms were clean and nice to have a bar and resturaunt on site
Cons: The bar has out of basic mixers and had a poor wine selection for entertaining clients no bloody mary mix?
8.3
Sheldon
Very Good
mature couple
05-20-2015
Pros: Friendly knowledgeable helpful staff
Cons:
6.3
Robert
Pleasant
solo traveller
05-17-2015
Pros:
Cons: To eat breakfast is confusing
No manager available for complaint on checking out !!!!
9.2
Michelle
Wonderful
solo traveller
01-20-2015
Pros:
Cons: Refrigerator in room was broken. Pool was out of service. Otherwise a great stay.
8.8
Claire
Excellent
family with older children
12-21-2014
Pros: close to the Arena
nice helpful staff
buffet breakfast
Cons: paint peeling in shower
loud noise from refrigerator
8.8
Kim
Excellent
family with older children
12-16-2014
Pros:
Cons: We ask for a non smoking room but when we walked in, we could smell stale smoke.
8.8
Ronald
Excellent
young couple
11-07-2014
Pros: Excellent hotel! Great location to access the arena. Awesome rooms. Very clean.
Cons:
7.5
Gilles
Good
solo traveller
10-26-2014
Pros: Pleasant room, comfortable bed, terrasse and good breakfast
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