Hyatt Place Atlanta/Duluth/Gwinnett Mall

AAA Inspector Rating
8.7
Very Good
165 Guest Ratings
3530 Venture Pkwy
Duluth, GA 30096- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.2
Public Areas3.1
AAA Inspector Notes
With plenty of lounge space in the lobby and a spacious sitting area in the rooms, this hotel is perfect for gathering and relaxing. Guests will enjoy the modern finishes and on-site restaurant. Smoke free premises. 123 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-85 exit 104, just w to Venture Pkwy, then just n. 3530 Venture Pkwy 30096.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 165 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Good location and facilities, but maintenance and cleanliness needed to be on a higher standard. A detailed room cleaning was needed as too many areas of dirt and grime such as bathroom floor, TV input jacks, etc. Staff nice but did not go out of their way to do anything. "I am sorry you had to deal with that" was the limit to any response to problems from the staff.
Pros: Staff was generally nice, quality of property overall good, great TV, beds comfortable, loved the extra room with sofa, and free Internet and parking. Free breakfast also a plus.
Cons: Sink stopped up, bathroom floor dirty, lights above sofa did not work regularly, AC stopped working in August!
10.0
Anonymous
Exceptional
08-11-2017
Pros: the comfort of the beds, décor and cleaniness of the rooms. Breakfast was delicious and staff 100% professional and friendly
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Free breakfast, location
Cons: Bad service, bad management, Dirty
6.0
Anonymous
Pleasant
08-11-2017
Pros: Clean
Cons: They change my reservation from king bed to twin bed!!!!Just because they sold out the king bed room, even I confirmed the room by call before my arrival. They gave no reason. Rude staff!!
1.0
Anonymous
Very Poor
08-11-2017
Pros: bad service
Cons:
Showing reviews 1 - 5 of 50