Country Inn & Suites By Carlson, Atlanta-Airport North

AAA Inspector Rating
8.7
Very Good
49 Guest Ratings
1365 Hardin Ave
East Point, GA 30344- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.9
Public Areas3.1
AAA Inspector Notes
This property features updated country décor and touches of refinement in the public areas. Modest guest rooms and bathrooms with comfortable furnishings make this an economical hotel experience. Smoke free premises. 71 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-85 exit 73 southbound; exit 73B northbound, just w. 1365 Hardin Ave 30344.
Pool
indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 21
4.4
Verified AAA Guest
Disappointing
Family w/Children
06-21-2016
We were extremely unsatisfied with the hotel overall. We had prepaid for 3 nights, but only stayed one night resulting in a loss of approximately $300 since we were unable to cancel the other two nights to obtain our money back. We ended up finding a hotel outside of Atlanta to stay in while in the area that was clean and safe. The hotel is not in a good location in relation to public safety due to the surrounding neighborhood and high crime rate within that area. The room we stayed in was supposed to be nonsmoking, but contained the smell of smoke throughout. The window latches on both windows of our room were broken where someone could easily push the window up to gain entry to your room. The room was not cleaned properly to which we noted dust and cobb webs in various places. The air conditioning did not work appropriately to cool the room. The free breakfast offered was not prepared well, resulting in scrambled eggs sitting in water and the cheese to place on top of your eggs had mold growing on it. The hotel sits close by to Atlanta's major airport which you hear the noise from the airplanes all night. In relation to safety, the hotel has gates around its property and has signs posted throughout notifying you to keep your property locked up and secured. I would not recommend this hotel to any family traveling and it should not be rated as a 3 star hotel.
Pros: The front desk staff were friendly.
Cons: Pretty much everything except for the front desk staff.
3.0
Verified Hotel Guest
Poor
Solo Traveler
01-12-2018
Pros: It was very close to the airport.
Cons: They should clean the heater and the bathroom.
5.0
Gemma
Fair
Family with Teens
01-12-2018
Pros: Location
Cons: Bathroom door was difficult. Most staff fine but when I had an issue with the airport shuttle not showing up - kept me waiting for 30 mins. tried calling hotel - no answer. staff person less than helpful at hotel.
10.0
Tristan
Exceptional
Solo Traveler
01-12-2018
Pros: Staff was very friendly and room was clean. Location to airport is convenient.
Cons:
8.0
Colin
Very Good
Business Traveler
01-12-2018
Pros: non-remarkable, which is what I want when I am going to be there 10 hours.
Cons: staff was not the best, took a long time to answer the phone, couldn't handle two minor things at once.
Showing reviews 1 - 5 of 21