The spacious lobby offers comfortable, overstuffed chairs and sofas that invite one to sit back and relax. The suite set up offers additional space and a separate seating area with a large work desk.
Smoke free premises. 79 units. 5 stories, interior corridors. Accessibility (Call).
coin laundry, airport transportation, area transportation-within 4 mi.
OVERALL GUEST SCORE
Based on Ratings from 5 guests
Showing reviews 1 - 5 of 22
Pros: The bed
Cons: The bathroom was not clean and the food was definitley over priced for the quality
I was very disappointed in this hotel. Having stayed in this chain's hotels many times this one did not live up to my expectations at all. It was not clean (dirty elevator, dirty bathroom floor, dust on most surfaces in room, etc). The staff never responded to my call for sheets for the roll-away bed. And when something was accidentally left in the nightstand, the hotel gave us the run-around on the phone, passing us along to a "manager" was never there and who never returned our multiple calls, so that we have not been able to recover our lost items.
Pros: I liked the fact that this was on our travel route.
Cons: I very much disliked that this hotel didn't meet the usual quality and cleanliness I have come to expect from this chain.
Pros: I liked the location, close to my aunts house whom we visit every year for the holidays and close to the highway. I enjoyed the bar upstairs and how clean the hotel itself was.
Cons: Our air condition went out and it was hot, we had to get a fan from the front desk and they offered to change rooms but we didn't change rooms because the fan was doing its job.
Pros: The location
Cons: First, we were given the key to a room that was not ours. Then, our new room had been smoked in, which was unacceptable for health reasons. The hotel was totally booked, but they made no effort to help us transfer our reservation to a nearby hotel
Verified AAA Guest
It was a good place to stay. the breakfast was awesome. Good thing that I did not have to take the shuttle, because they had a laminated notice hanging on the back of the shuttle warning to stay back due to no break lights.
Pros: The first night the attendant let us jump in the pool for a little while even thou it was suppose to close at the time we arrived.
Cons: Some of the guests that were there. There were guests in the pool and they were being extremely loud for it to be an indoor pool. You could heard them in the lobby as soon as you walked thru the door. I understand that they were there to have fun, as I was too. But the hotel staff should have asked them to be a little more quiet. I tried to swim and asked the group did they have to be so loud, but even the 'adult' that was with the group was rude about the whole situation. The attendant would not say anything to them unless I was going to get back on the pool. If it was out side that is one thing to use an outside voice but to be inside a location that echos and use a very loud outside voice inside is another.
not the best
Cons: Check out was a little trying. They had the wrong name on the room and charged us for a no show. We had prepaid $89.00. Hope the bill comes out right. There was also leaking water on the first floor and an elevator that did not work.
Not a good surprise
Pros: The front desk staff
Cons: Breakfast, no juice for my son snd no tea for my wife!!!!
Pros: The breakfast was just ok, there was no fresh fruit, sugar free sweetner.....it could have been better......the bed was comfy, AC was cold, which we liked. The room had no towels when we arrived, had to ask for them. The bathroom exhaust fan didn't work and the bathroom smelled moldy & musty. The bathtub was discolored from water intrusion behind the wall board.
The pool area was not maintained, the door was broken, no towels and felt stuffy and unclean.
The room rate advertised on booking.com was NOT honored at the hotel. When I brought this to the attention of the front desk, they did not correct the issue.
Cons: the breakfast could have been better.....
It was a nice stay.
Pros: The dinner was amazing
Cons: The wifi didn't work at alll
Hotel being renovated so all...
Pros: Our beds were extremely comfortable. Staff was really friendly. They were renovating so I am sure this hotel will be really nice when complete. Our room was newly done and it was great.
Cons: Location not really close to area we intended to stay. No food close by , on site was closed when we got there. Construction going on (see notes about what we did like), so on vacation plan to be up early. Work started about 8 - 8:30 am. Breakfast is only 6-9 and we missed it so that was a let down ad we had trouble getting food the night before.
Cons: Nothing really
The service was great until...
Pros: The bed was very comfortable.
Cons: My room was not clean during the trip. I was informed the housekeeping staff was off for the holiday.
Pros: after not finding my reservation they still gave it to us for the quoated price0
Cons: They could nit find my reservation.
Nice hotel. Overall, good value.
Pros: Clean. Comfortable beds
Cons: It was tricky to find even with GPS. Pool was cold. Of course, being near the airport, could hear planes all night.