The Westin Jekyll Island

AAA Inspector Rating
8.7
Wonderful
141 Guest Ratings
110 Ocean Way
Jekyll Island, GA 31527- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.1
Bath3.8
Public Areas4.7
ARATED
AAA Inspector Notes
Inspector Pick (Conference facilities): Besides great meeting facilities, this upscale hotel has everything needed for a special vacation getaway. I would bring the family along!
New in 2015, this beautiful property, located at the convention center, features upscale accommodations, beautifully appointed public spaces, upscale dining and an island location that can't be beat. Though designed to support large conferences, any vacationer would enjoy these beautiful facilities. Smoke free premises. 200 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Oceanfront. Center. 110 Ocean Way 31527.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room, in-room exercise equipment.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-on island.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 141 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Location next to convention center, where we could walk to the bluegrass festival.
Cons: No
10.0
Josh
Exceptional
Traveling as Couple
11-17-2017
Pros: Their customer service was fantastic. Upgraded us because of the inconvenience of waiting for a room for only a few minutes and because it was our anniversary. Very professional and fancy.
Cons:
3.0
Verified Hotel Guest
Poor
Traveling as Couple
11-17-2017
Pros: Clean. Location.
Cons: Staff not trained. Tried to bill us again even though we already paid. Had to call hotel manager to get this resolved. Room not ready when we checked in at 4:30pm.Room service knocked on our door twice while we were sleeping for food we didn't order!
9.0
Jeffrey
Wonderful
11-17-2017
Pros: The staff was top notch. Everyone from the front desk, concierge, bartenders, to the guy in charge of beach chairs went out if their way to make our stay wonderful.
Cons: The poolside bar needs to have fans installed to keep the flies away.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: The location was beautiful. We live within 45 minutes but went for a "staycation"
Cons: They completely screwed up room service and it took a long time to get it...then they had to go back and were out of stuff
Showing reviews 1 - 5 of 50