The building is designed to fit into the historic nature of the area. The interior, though, provides a contemporary ambiance. The lobby area is open, and is accented with fresh plants and flowers. Guest rooms are attractively furnished, providing a distinctive quality. Located across the street from the riverfront.
Smoke free premises. 133 units. 6 stories, interior corridors.
Pros: The location of the property is excellent. It is easy access to the riverfront and square. It was easy to enjoy a couple of beverages and walk back to the hotel without paying for additional transportation.
Cons: The stay did not include breakfast so we had to purchase breakfast there and it was rather expensive. We did venture out for breakfast on our remaining days although it was not convenient. Also, happy hour was not free but it is if you stay at the Hilton closer to SCAD. The other location is better than this one. It has an excellent breakfast and happy hour.
10.0
Helen
Exceptional
young couple
09-02-2016
Pros: Absolutely everything, friendliness and efficiency of staff with welcome addition of Happy Hour for socialising of visitors.
Cons: Nothing.
7.1
Andrew
Good
family with young children
09-01-2016
Pros: Most of the staff very friendly, rooms clean and good facilities
Cons: extra $27.99 for parking car, not clear that it was an extra prior to booking initially; to make matters worse we were charged double for parking, no apology when clear it was their mistake, indeed the reaction from the member of staff was more that it was our fault, which was a shame when the rest of the staff were very helpful.
7.0
James
Good
Traveling as Couple
08-25-2016
Pros:
Cons: Parking
9.2
Lynn
Wonderful
family with older children
08-25-2016
Pros: STAFF AND LOCATION WAS GREAT
Cons: Mattress was not too comfortable
9.2
Wesley
Wonderful
mature couple
08-24-2016
Pros: The bed was really nice
Cons: The price could've been better but it was the cheapest in town
10.0
Tracy
Exceptional
mature couple
08-19-2016
Pros: Very clean and comfortable the staff was extremely nice and accommodating. We enjoyed are stay with you very much. Great area as well. Thank you very much ;
Cons: I was charged double on accident.
10.0
Patricia
Exceptional
family with older children
08-13-2016
Pros: Excellent in every way possible, staff very helpful with all inquiries. Very accommodating, perfect location! Just left a Nashville "resort" beautiful to look at, but no comparison to this hotel in any other west! I would go back to Hilton Garden Inn Savannah again
Cons: Nothing, loved it all!
8.8
Jay
Excellent
mature couple
08-13-2016
Pros: The location was great.
Cons: Requested a room in a quiet area but was assigned the Bay St. side with early morning trucks.
5.4
Melanie
Fair
family with young children
08-11-2016
Pros: It was a good location, big room.
Cons: Very noisy from the street, and we were on 5th floor. Very worn out look to carpet and furniture. Breakfast not included.
9.2
Gillian
Wonderful
family with young children
08-10-2016
Pros: staff very helpful.
Cons: need new furniture
10.0
Luis
Exceptional
young couple
08-08-2016
Pros: I liked it all. Great place to stay.
Cons: N/a
7.1
Sue
Good
mature couple
08-07-2016
Pros: Great location and friendly staff and comfy beds. They should have water out in lobby at all times not just random. Also rooms are very plain. Need some dressing up with pictures etc.
Cons:
10.0
Sherry
Exceptional
family with older children
08-02-2016
Pros: Great hotel, great location, friendly staff
Cons: Wish I had read the fine print before booking with Booking.com. We had to check out a day early and the hotel was more than willing to help us out, but we couldn't get the money back for the night we didn't stay. I recommend booking with the hotel directly
9.6
Arthur
Exceptional
mature couple
08-02-2016
Pros: Great location; very friendly front desk, valet, and housekeeping Our room was a really nice suite on the Bay Street side, so we enjoyed watching the river. We would definitely stay here again.
Cons: Breakfast buffet We were seated and told that our server would be right with us. We waited about 7 or 8 minutes as servers kept walking past (and there were only a few other tables with guests) I then got up and got my food and told the young man who seated us. He went into the kitchen and came back out a couple of minutes later and took our drink orders himself. Not worth the $15 per person !
10.0
Barbara
Exceptional
Group Traveler
07-28-2016
Pros: great, convenient location, on duty concierge and staff was very willing to assist with requests.
Cons: nothing at all, everything was absolutely wonderful.
7.5
Emily
Good
young couple
07-28-2016
Pros: Beautiful hotel inside and close to river street
Cons: $14.95 a person for breakfast, $27 a day for parking, night club right by base of hotel, alley by hotel had lots of shady looking people when we arrived at our hotel at 1am so we didn't feel safe to park any where else in the city
9.6
Virginia
Exceptional
review category group of friends
07-22-2016
Pros: Great location. Friendly staff.
Cons: One day the room was not cleaned. We had to request clean towels and toilet paper.
7.1
Ann-marie
Good
family with older children
07-12-2016
Pros:
Cons: Bfast wasn't included...
9.6
Caroline
Exceptional
review category group of friends
07-06-2016
Pros: Great location
Cons:
10.0
Deborah
Exceptional
mature couple
07-03-2016
Pros: Everything ! Valet service was outstanding !
Cons:
9.6
Charles
Exceptional
mature couple
06-28-2016
Pros: The staff were very friendly and helpful, rooms very clean and comfortable.
Cons: I have stayed in many hotels here and in Europe, almost all in this price range and many with lower rates included breakfast in the price. For the price of the room I think that the breakfast should be included.
7.5
Cora
Good
family with older children
06-27-2016
Pros: Pleasant staff, lobby, comfortable room
Cons: Long wait for valet, checkin
7.5
Henry
Good
solo traveller
06-25-2016
Pros: Location, & staff were outstanding.
Cons: Layout of property & parking
9.6
Gerald
Exceptional
mature couple
06-23-2016
Pros: Two daily papers. Coffee in lobby. Granny Smith apples by elevator. All staff.
Cons: $25 Daily parking fee. No discount for handicapped. No glass glasses in room for cocktails.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-05-2016
Pros: Great location. Clean room and great service.
Cons:
10.0
Danielle
Exceptional
Traveling as Couple
05-19-2016
Pros: The staff was very nice and the location was perfect!
Cons:
6.7
Concert
Pleasant
young couple
05-15-2016
Pros: Location was great. Very close to river street. Room was as expected.
Cons: Curtains allowed too much light in when sleeping in in the morning.
10.0
Jainek
Exceptional
mature couple
05-12-2016
Pros: Breakfast was delicious.
Staff was pleasant and friendly
Pillows soft .Bed lovely to fall asleep in.
Cons: Parking.
$25
No.
Need to be more affordable for guest
8.3
Mark
Very Good
mature couple
05-12-2016
Pros: Location, staff and bed was comfortable
Cons: Pillows were little to soft for us. The staff did not change out shower cap, my wife went to use it and it was used and shoved back into the box.
10.0
Brooke
Exceptional
family with young children
05-11-2016
Pros: Loved the hotel clean friendly great location awesome
Cons: Nothing
5.0
Judybookdoc
Fair
mature couple
05-06-2016
Pros: Ashly [young man] was so helpful at the front desk!!
He deserves a raise.
Cons: Cracked bathroom sink, light switch at bedside broken, bed OK but pillows terrible; ridiculous additional charges [every day $17 EACH for breakfast which was terrible!; $25 every day for parking] and for the price I paid I expected at least glass glasses not the cheapo plastic throughout and hoped for a robe. This is a pretentious hotel with many better options on the same block!
7.1
Dominic
Good
solo traveller
04-24-2016
Pros: The location was great! The staff was kind, and welcoming.
Cons: The biggest problem I had with my room was that a previous guest's washcloth was still hanging over/on the shower curtain when I arrived. I did not notice it right away, and since I was already settled in by the time I saw it, I did not report it at that time. I simply left that washcloth where it was. Unfortunately, it sort of ruined my stay, because (rightly or wrongly) I began to question the cleanliness of pretty much everything in the room. This is also one of those hotels that believes it is appropriate to store the clean towels in the shower/tub area itself. This is a horrible idea! There is no way that soap and water is not being splashed onto those towels during one's shower, and the "unused" towels are certainly not all being swapped out after every guest.
Anyhow, I did mention the washcloth issue when I checked out. The young woman at the desk was very apologetic. Later, when I asked about where to go to find a city tour, she pointed me to the concierge, and then offered to pay for the tour for me.
The "Hilton Garden Inn Savannah Historic District" is not a bad place to stay, but it proved to be a less than ideal experience for me.
9.2
Debbie
Wonderful
mature couple
04-22-2016
Pros:
Cons: I didn't know their was a charge for parking.
8.3
Jean-gilles
Very Good
mature couple
04-18-2016
Pros: Staff and location
Cons: Wenwere disappointed with our "King Suite"...it was VERY small and there was no door between the bedroom and the living area so watching tv in the latter area was a problem when the other person was sleeping
We would have booked a smaller room therefore have paid less.
10.0
William
Exceptional
mature couple
04-15-2016
Pros: all great
Cons: no negitave
5.0
Taylor
Fair
review category group of friends
03-21-2016
Pros:
Cons: No toilet paper in the restrooms. Wouldn't allow guests to visit the room at any time. Very inconvenient!
8.3
Jay
Very Good
mature couple
03-07-2016
Pros:
Cons: Location parking was overpriced
6.7
Julia
Pleasant
young couple
02-24-2016
Pros:
Cons: Cleanier bathroom (new grout and less mold). Staff could've been friendlier.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
02-23-2016
Pros: The location of the hotel was great, within walking distance to most everything you'd want to see in Savannah.
Cons: No parking lot onsite, valet was provided for an additional charge.
8.8
Bobby
Excellent
mature couple
02-23-2016
Pros: Rooms were large and comfortable
Cons: Room was not ready at 4pm when we arrived. Wifi was out one day. We had a room facing City Market which was extremely noisy from 6pm until 2am. After that leaf blowers, garbage trucks, street sweepers, etc come by to clean up and are super loud. It would be better I think to get a room facing Bay St.
9.6
Ann
Exceptional
mature couple
02-22-2016
Pros: Very comfortable bed and very clean.
Cons: Having to pay an extra 25 dollars to park!
7.5
Gregory
Good
solo traveller
02-21-2016
Pros:
Cons: The $25/day parking came as a surprise
10.0
Lee
Exceptional
mature couple
02-16-2016
Pros:
Cons: Cleaner walked into room at 9am. Then half hour later there was a call to apologize for the lady walking in to then wake us up again.
9.6
Diane
Exceptional
mature couple
02-08-2016
Pros:
Cons: Price of breakfast in the lobby was ridiculous!!
10.0
Timothy
Exceptional
family with young children
02-07-2016
Pros: Price was great for the location. Staff was very nice.
Cons: The breakfast wasn't included.
10.0
Elodie
Exceptional
family with older children
02-07-2016
Pros: Close to historical area
Cons: Having to pay for parking
10.0
Gloria
Exceptional
mature couple
02-02-2016
Pros:
Cons: The carpet was ripped by the entrance to the bathroom. Otherwise great!
4.6
Ben
Disappointing
mature couple
01-31-2016
Pros: Bed was comfortable, valet parking attendants were very nice.
Cons: Location is noisy, located on a high traffic street. Had problems paying, even though staff assured at check in that only the one card was charged. I would not stay here again!
8.8
Linda
Excellent
mature couple
01-27-2016
Pros: Location for the price. Close to me many restaurants and fun sites. Room, bed and pillows comfortable. Staff very nice and helpful. Valets courteous and efficient.
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