The building is designed to fit into the historic nature of the area. The interior, though, provides a contemporary ambiance. Standard guest rooms and 2-room suites are offered. Guest rooms are attractively furnished, providing a distinctive quality. The lobby area is open, and is accented with fresh plants and flowers. Located across the street from the riverfront. Rooms on the opposite side of Bay St are quieter.
Smoke free premises. 133 units. 6 stories, interior corridors.
It was great - the public spaces look very nice. The location was the best. The rooms were basic, but they were going to be remodeling which will help. Would definitely stay here again and recommend it.
Pros: The location and the public space.
Cons: Nothing really, but the rooms could stand to be updated.
2.0
Jose
Poor
Traveling as Couple
10-20-2017
Pros: The service is really bad I had no valet and when I call from room service no one responded, there was no ice machine on my floor, and to retrieve my car I waited over a hour in a half, and there were no other customers before me
Cons: I will never go there again
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: location is great.the staff was so nice and the concierge helped us finding a place to eat(Huey's,great!)and things to do the next day.we will be back.
Cons: no
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros: Great location; close to everything in historic Savannah/River District.
Cons: Not really a problem, but wasn't aware of any other parking other than valet parking which ended up being $25.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: The staff is the friendliest and most helpful I have encountered in quite some time.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-20-2017
Pros: I like the location in the historic district. It's within walking distance of the waterfront and many restaurants and shops.
Cons: In the middle of the night, we woke up smelling sewage. It was worse in the bathroom near the toilet. By the time we checked out about 11am, it was gone. The front desk staff said it was the paper mill, but it also could've been a ghost. It was insulting.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-20-2017
Pros: Great location. Clean room and great service.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: location+ free lemonade, cookies & coffee/tea.
Cons: n/a
10.0
Bridgette
Exceptional
10-20-2017
Pros: The location was GREAT! I loved that my room was ready & I was able to check in early.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Very nice and great location
Cons: The cost of parking
7.0
James
Good
Traveling as Couple
10-20-2017
Pros:
Cons: Parking
10.0
Keith
Exceptional
Traveling as Couple
10-20-2017
Pros: I really enjoyed being between river street and market Street. Everything was in walking distance. The staff was friendly and knowledgeable.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-20-2017
Pros: Loved the location and the staff was great! We were right in the mix and about a block from the river front.
Cons: I just wish I had seen that breakfast was not included for the price we paid, nor was parking. However, in the end I didn't mind the valet parking because I knew my car was safe and I didn't have to stress to find a parking spot.
7.0
James
Good
Business Traveler
10-20-2017
Pros: The location was excellent and the staff was very friendly. Room was very clean and bed was comfortable.
Cons: $27 per day parking fee is absurd, no breakfast of any kind included, very small lobby seating area.
10.0
James
Exceptional
Group Traveler
10-20-2017
Pros: Great location, friendly staff, and nice rooms!
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: We did not realize there was a charge for the parking... the parking superintendent and all the parking guys were so professional and nice. Also, the front desk people were so kind. They waived the charge for parking. Great service!!
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-20-2017
Pros: Very helpful staff and proximity to historic district
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: the roomery nose
Cons: very noisy
10.0
Anonymous
Exceptional
young couple
10-13-2017
Exceptional
Pros: The hotel was beautiful, excellent location close to everything, and the staff was really friendly.
Cons: We wish breakfast was included!
7.5
Anonymous
Good
mature couple
10-12-2017
Good
Pros:
Cons:
7.9
Patricia
Good
solo traveller
09-03-2017
Good
Pros:
Cons:
9.2
Phil
Wonderful
young couple
09-03-2017
Superb
Pros:
Cons:
7.1
Hoe
Good
young couple
08-31-2017
Good
Pros:
Cons:
8.8
Breda
Excellent
review category group of friends
08-29-2017
Nice hotel in a good...
Pros: Nice rooms, good location, free cookies in the lobby in the afternoon and delicious flavored water. The staff are all very nice. I recommend this hotel.
Cons: The pool needs to be cleaned. There is a rim of grim on the tiles at the top. I didn't mind it too much but my friend hated that. It must have taken a while to build up. But the pool area is nice. Also I didn't like the $29 a day valet only parking. I parked at a public car park right beside the hotel for $20 a day but if we had used the car it would have been cheaper to do valet.
9.2
Toni
Wonderful
young couple
08-28-2017
Superb
Pros: Location and staff were excellent.
Cons:
10.0
Chelsea
Exceptional
review category group of friends
08-21-2017
Exceptional
Pros:
Cons:
10.0
Donna
Exceptional
family with young children
08-21-2017
Exceptional
Pros:
Cons:
8.3
Donny
Very Good
solo traveller
08-15-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
08-11-2017
Exceptional
Pros:
Cons:
10.0
Twinkle
Exceptional
young couple
08-11-2017
Exceptional
Pros: Bed is very good, very clean and homey. They had free cookies in the afternoon and free wifi! Great location!
Cons:
6.7
Elizabeth
Pleasant
review category group of friends
08-10-2017
Not worth the cost.
Pros: The room was clean and comfortable and the location was great, right near the City Market.
Cons: The front desk staff was not helpful or friendly. Didn't know how we could get to the airport other than expensive taxi (we found a shuttle on our own). Also, they charge $30/night to park a car in their garage! We had no car, but they tried to charge us anyway. Who needs this on vacation?
7.9
Megan
Good
young couple
08-10-2017
Good
Pros: We parked the car and walked everywhere.
Cons:
7.9
Annette
Good
review category group of friends
08-10-2017
Excellent
Pros:
Cons:
6.3
Lia
Pleasant
family with young children
08-07-2017
Practical but not luxurious- not...
Pros: Staff was welcoming. Refrigerator, coffee maker and microwave in the room.
Cons: The rooms were a little rundown. When we tried to turn down the A/C it smelled like something was burning. Our room was located next to the outdoor /roof top pool. When we went to the open the curtains, there were people right outside our window who could look in. At night, although the pool was closed, we didn't have the ability to close the non-shear privacy curtain to block out the parking lot lights from another building.
8.3
Andrew
Very Good
review category group of friends
08-06-2017
Nice place to stay.
Pros: Location is perfect.Staff very nice and helpful.
Cons: Parking.
8.8
Pete
Excellent
young couple
08-03-2017
Terrible parking prices
Pros:
Cons: The parking is by valet only and is $29.00 a night for parking, that is terrible, they said you can park on the streets free but watch the signs so you don't get towed away.
7.1
Anonymous
Good
young couple
08-02-2017
Good
Pros: The bed was comfortable.
The bathroom clean.
Cons: Having to pay $29 a night for valet parking.
If you pay to stay at a hotel, you shouldn't have to pay extra for parking.
6.7
Elizabeth
Pleasant
young couple
07-30-2017
Read this review before you...
Pros: The location was convenient.
Cons: You must be 21 years old to check in. I was not noticfied of this beforeI booked my stay. Also, valet parking is required and $29! Just want tonotify some people of this so they were not surprised with it at checkin like I was!
6.7
Joseph
Pleasant
young couple
07-30-2017
Enjoyed the city.
Pros: location was good. Valet parking excellent valet staff were great. Very polite and respectful young men.
Cons: The desk staff not as friendly and desk staff were not always readily available. Hotel décor seemed dated. considering the price per room breakfast should have been included. Two hotels 2 blocks down the street located in the center of the historic district were more modern and had breakfast included for the same price per room. Seriously will look at those hotels for my next stay in Savannah.
9.2
Vanessa
Wonderful
young couple
07-29-2017
Superb
Pros:
Cons:
7.5
Ronda
Good
young couple
07-27-2017
Everyone very nice
Pros: The bed very comfortable
Cons: No ventilation in bathroom
10.0
Deborah
Exceptional
family with young children
07-26-2017
Exceptional
Pros: Location was perfect.
Cons:
7.9
Harriet
Good
review category group of friends
07-24-2017
Good
Pros: Facility was good bed excellent accommodations all good.
Cons: Staff could have been a little more helpful.
9.6
Quadrae
Exceptional
review category group of friends
07-24-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
young couple
07-23-2017
Terrific location and good value.
Pros: Very helpful concierge and car valet.
Cons: Duvet with comforter inside was too hot for July and there were no bed cover options.
10.0
Tonya
Exceptional
review category group of friends
07-23-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
07-18-2017
Pleasant but lacking!
Pros:
Cons: Room was beside the pool and was very noisy. For the price and expectations of the Hilton, the room was tiny and not as luxurious as expected. View was terrible, only the pool and a wall. Wait staff in restaurant was more interested in talking to each other than waiting on tablss.
7.5
Sarah
Good
review category group of friends
07-18-2017
Perfect location to all things...
Pros: Comfortable bed, convenient to River St and The Market
Cons: I didn't like that Booking.com told me I didn't have to pay until I arrived at the property. I took cash with me for the hotel. The hotel charged my card before I ever got there which caused a HUGE inconvenience with my bank. I expressed this to the hotel who in turn offered no type of compensation.
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