The building is designed to fit into the historic nature of the area. The interior, though, provides a contemporary ambiance. Standard guest rooms and 2-room suites are offered. Guest rooms are attractively furnished, providing a distinctive quality. The lobby area is open, and is accented with fresh plants and flowers. Located across the street from the riverfront. Rooms on the opposite side of Bay St are quieter.
Smoke free premises. 133 units. 6 stories, interior corridors.
Pros: Friendly desk employees, very accommodating.
Cons:
8.0
Elton
Very Good
Traveling as Couple
06-23-2017
Pros:
Cons: Cost of parking with no public alternative.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-23-2017
Pros: The location of the hotel was great, within walking distance to most everything you'd want to see in Savannah.
Cons: No parking lot onsite, valet was provided for an additional charge.
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Great location, staff very helpful and friendly
Cons: The room window faced the hot tub and I could hear people's conversations and the could see thru the window inside. I had to close the curtains the whole time
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The staff is the friendliest and most helpful I have encountered in quite some time.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: I like the location in the historic district. It's within walking distance of the waterfront and many restaurants and shops.
Cons: In the middle of the night, we woke up smelling sewage. It was worse in the bathroom near the toilet. By the time we checked out about 11am, it was gone. The front desk staff said it was the paper mill, but it also could've been a ghost. It was insulting.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: location+ free lemonade, cookies & coffee/tea.
Cons: n/a
10.0
Barbara
Exceptional
Group Traveler
06-23-2017
Pros: great, convenient location, on duty concierge and staff was very willing to assist with requests.
Cons: nothing at all, everything was absolutely wonderful.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Very nice and great location
Cons: The cost of parking
7.0
James
Good
Traveling as Couple
06-23-2017
Pros:
Cons: Parking
9.0
Jamie
Wonderful
Solo Traveler
06-23-2017
Pros: The location was out standing a great hotel.
Cons: The mandatory parking fee was a little pricey.
4.0
Christopher
Disappointing
Traveling as Couple
06-23-2017
Pros: Location
Cons: The beds hurt my back and the pillows we're horrible. In addition the 27 dollar parking ugh
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: We did not realize there was a charge for the parking... the parking superintendent and all the parking guys were so professional and nice. Also, the front desk people were so kind. They waived the charge for parking. Great service!!
Cons:
10.0
Paige
Exceptional
young couple
06-12-2017
Pros: Very clean, staff super friendly, and the valet was very quick and convenient. Will definitely stay there next time we are in Savannah. The location is also perfect for all things down town.
Cons:
10.0
James
Exceptional
family with young children
05-31-2017
Pros: All staff was extremely friendly and eager to help. Check in was easy. Parking was well worth it. We walked everywhere.
Cons: I would have enjoyed a free breakfast, but for the price, we found a great spot and ended up at a few local coffee shops instead.
7.5
Michael
Good
young couple
05-30-2017
Pros: Location
Cons: We were given an occupied room. Much to our estonishment someone was there and thankfully they had just arrived and were unpacking. Both couples were embarrassed. Both parties went together to notify the front desk of their mistake and all they said was sorry. The other couple went back to their room and then they gave us free breakfast tickets but nothing to the other couple.I hope this never happens to anyone else!
6.7
Stanton
Pleasant
young couple
04-28-2017
Pros:
Cons: Noisy room. No Hilton Honors point for booking with BOOKING.COM
9.6
Stefani
Exceptional
family with young children
04-20-2017
Pros:
Cons: I didn't like that we had to pay for parking...$30 a night!!! Rediculous.
10.0
Tilda1984
Exceptional
family with young children
04-18-2017
Pros: I really loved the location!!
Cons: I would of performed not to do valay parking but all public parking was full!
9.2
Anonymous
Wonderful
family with young children
03-27-2017
Pros:
Cons: the extra cost for parking made the stay more expensive than expected...
9.2
Martina
Wonderful
review category group of friends
02-23-2017
Pros: Location, bedroom hygienists and guess relations staff.
Cons: Reception Staff
6.7
Anonymous
Pleasant
family with young children
01-24-2017
Pros:
Cons: The carpet was very dirty and so sticky . Also the chair was very dirty
10.0
April
Exceptional
review category group of friends
01-24-2017
Pros: It was the perfect location for everything g we wanted to access. One person was in a wheel chair and it was easy to get to city market and river street
Cons:
8.3
Keary
Very Good
family with young children
01-15-2017
Pros: Very comfortable beds.
Cons: Valet parking fees.
10.0
Jared
Exceptional
young couple
11-21-2016
Pros: Comfy clean room. Great location
Cons:
6.7
Melissa
Pleasant
review category group of friends
09-25-2016
Pros: The location of the property is excellent. It is easy access to the riverfront and square. It was easy to enjoy a couple of beverages and walk back to the hotel without paying for additional transportation.
Cons: The stay did not include breakfast so we had to purchase breakfast there and it was rather expensive. We did venture out for breakfast on our remaining days although it was not convenient. Also, happy hour was not free but it is if you stay at the Hilton closer to SCAD. The other location is better than this one. It has an excellent breakfast and happy hour.
10.0
Helen
Exceptional
young couple
09-02-2016
Pros: Absolutely everything, friendliness and efficiency of staff with welcome addition of Happy Hour for socialising of visitors.
Cons: Nothing.
7.1
Andrew
Good
family with young children
09-01-2016
Pros: Most of the staff very friendly, rooms clean and good facilities
Cons: extra $27.99 for parking car, not clear that it was an extra prior to booking initially; to make matters worse we were charged double for parking, no apology when clear it was their mistake, indeed the reaction from the member of staff was more that it was our fault, which was a shame when the rest of the staff were very helpful.
9.6
Anonymous
Exceptional
review category group of friends
08-25-2016
Pros: The location was excellent. Very close to the Riverfront and everything else we wanted to see and do.
Cons: The valet parking entrance was a bit challenging.
9.2
Lynn
Wonderful
family with older children
08-25-2016
Pros: STAFF AND LOCATION WAS GREAT
Cons: Mattress was not too comfortable
9.2
Wesley
Wonderful
mature couple
08-24-2016
Pros: The bed was really nice
Cons: The price could've been better but it was the cheapest in town
7.5
Anonymous
Good
solo traveller
08-23-2016
Pros: Location.
Cons: Having to pay to park.
10.0
Tracy
Exceptional
mature couple
08-19-2016
Pros: Very clean and comfortable the staff was extremely nice and accommodating. We enjoyed are stay with you very much. Great area as well. Thank you very much ;
Cons: I was charged double on accident.
10.0
Patricia
Exceptional
family with older children
08-13-2016
Pros: Excellent in every way possible, staff very helpful with all inquiries. Very accommodating, perfect location! Just left a Nashville "resort" beautiful to look at, but no comparison to this hotel in any other west! I would go back to Hilton Garden Inn Savannah again
Cons: Nothing, loved it all!
8.8
Jay
Excellent
mature couple
08-13-2016
Pros: The location was great.
Cons: Requested a room in a quiet area but was assigned the Bay St. side with early morning trucks.
5.4
Melanie
Fair
family with young children
08-11-2016
Pros: It was a good location, big room.
Cons: Very noisy from the street, and we were on 5th floor. Very worn out look to carpet and furniture. Breakfast not included.
9.2
Gillian
Wonderful
family with young children
08-10-2016
Pros: staff very helpful.
Cons: need new furniture
10.0
Luis
Exceptional
young couple
08-08-2016
Pros: I liked it all. Great place to stay.
Cons: N/a
7.1
Sue
Good
mature couple
08-07-2016
Pros: Great location and friendly staff and comfy beds. They should have water out in lobby at all times not just random. Also rooms are very plain. Need some dressing up with pictures etc.
Cons:
10.0
Sherry
Exceptional
family with older children
08-02-2016
Pros: Great hotel, great location, friendly staff
Cons: Wish I had read the fine print before booking with Booking.com. We had to check out a day early and the hotel was more than willing to help us out, but we couldn't get the money back for the night we didn't stay. I recommend booking with the hotel directly
9.6
Arthur
Exceptional
mature couple
08-02-2016
Pros: Great location; very friendly front desk, valet, and housekeeping Our room was a really nice suite on the Bay Street side, so we enjoyed watching the river. We would definitely stay here again.
Cons: Breakfast buffet We were seated and told that our server would be right with us. We waited about 7 or 8 minutes as servers kept walking past (and there were only a few other tables with guests) I then got up and got my food and told the young man who seated us. He went into the kitchen and came back out a couple of minutes later and took our drink orders himself. Not worth the $15 per person !
10.0
Anonymous
Exceptional
review category group of friends
08-01-2016
Pros: the location of the Hilton was great and central to everything we wanted to do.
Cons: the price of the valet parking was a bit steep.
7.5
Emily
Good
young couple
07-28-2016
Pros: Beautiful hotel inside and close to river street
Cons: $14.95 a person for breakfast, $27 a day for parking, night club right by base of hotel, alley by hotel had lots of shady looking people when we arrived at our hotel at 1am so we didn't feel safe to park any where else in the city
9.6
Virginia
Exceptional
review category group of friends
07-22-2016
Pros: Great location. Friendly staff.
Cons: One day the room was not cleaned. We had to request clean towels and toilet paper.
7.1
Ann-marie
Good
family with older children
07-12-2016
Pros:
Cons: Bfast wasn't included...
9.6
Caroline
Exceptional
review category group of friends
07-06-2016
Pros: Great location
Cons:
10.0
Deborah
Exceptional
mature couple
07-03-2016
Pros: Everything ! Valet service was outstanding !
Cons:
9.6
Charles
Exceptional
mature couple
06-28-2016
Pros: The staff were very friendly and helpful, rooms very clean and comfortable.
Cons: I have stayed in many hotels here and in Europe, almost all in this price range and many with lower rates included breakfast in the price. For the price of the room I think that the breakfast should be included.
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