Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel features an atrium lobby and offers courtyard, city, and river-view rooms and suites, some with balconies. Accommodations are contemporary and feature many additional amenities. All of the attractions and great dining facilities in the downtown historic district are within walking distance.
Smoke free premises. 351 units. 7 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 534 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
10-09-2017
It was wonderful.
Pros: Location
Cons:
10.0
Verified AAA Guest
Exceptional
Couple
03-02-2017
The staff at the Hyatt are wonderful. From the moment you valet your vehicle, the Southern Charm flows in every employee. I highly recommend the Omelettes made to perfection at the Buffett Breakfast.
Pros: Every person we met who worked for the Hyatt, very helpful, clean, most important very friendly and happy staff!
Cons: Nothing
6.6
Verified AAA Guest
Pleasant
Group
06-30-2016
Hotel was nice and convenient
Pros: Room was clean and the view was beautiful
Cons: Service was horrible. They didn't leave enough supplies for the number of people. When we checked out we couldn't get a bellman and couldn't get our car brought around. We had to take our own luggage to the parking garage and load it ourselves.
9.6
Hubert
Exceptional
review category group of friends
10-19-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-19-2017
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-19-2017
Exceptional
Pros:
Cons:
10.0
Duane
Exceptional
young couple
10-18-2017
Fantastic Hotel
Pros: Everything!! I can't say enough good things about the Hyatt Regency Savannah. Christine on the front desk when we checked in was incredible, Adam in the dining room for breakfast was friendly and helpful, and Mabel our room attendant was the best I've ever experienced. There was a problem with our room at check-in and we were upgraded to a junior suite which they let us stay in for our three-night stay. We had originally planned to stay for 4 nights which I had booked on Booking.com and it was non-cancelable, however I spoke with the night manager, Dshika and she allowed us to leave a day early without penalty so we could go to St Augustine. The customer service in this hotel is incredible!! The room itself was absolutely beautiful, extremely clean and very comfortable. The bed was super comfortable.
Cons: Nothing.
9.6
Matt
Exceptional
young couple
10-18-2017
Exceptional
Pros: Of course, the location was great and river view from our room was very nice.
Cons: overnight parking was expensive
10.0
Anonymous
Exceptional
family with young children
10-18-2017
Exceptional
Pros: Excellent location
Cons: Valet parking to expensive they didn't offer another option
10.0
Anonymous
Exceptional
young couple
10-18-2017
We don't travel much &...
Pros: We loved our stay. Bed was very comfy.
Cons: No balconies
10.0
Anonymous
Exceptional
young couple
10-18-2017
Exceptional
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
10-18-2017
Very poor
Pros:
Cons:
7.1
Gary
Good
young couple
10-17-2017
Check in was longer than...
Pros:
Cons: Bathroom could have been properly cleaned. Black hair all in sink and shower area. Yuck to see after a long day on the road and you want a nice hot shower.
7.5
Junior
Good
young couple
10-17-2017
Great location and close to...
Pros: Nice rooms and view of the river
Cons: Too loud at night in the hallways, which you can hear in the room. We got woken up a few times and you can hear people walking above you as well.
9.6
Michael
Exceptional
young couple
10-17-2017
Exceptional
Pros:
Cons:
10.0
Patti
Exceptional
young couple
10-16-2017
Hyatt
Pros: Very up scale
Cons: The coffee
10.0
Yiselle
Exceptional
family with young children
10-16-2017
Exceptional
Pros:
Cons:
9.6
Sindy
Exceptional
review category group of friends
10-16-2017
Exceptional
Pros:
Cons:
7.5
Sergii
Good
family with young children
10-16-2017
Good
Pros:
Cons:
5.4
Anonymous
Fair
review category group of friends
10-16-2017
Beautiful weekend and great town
Pros: Service at breakfast, such friendly staff
Cons: Bathroom was dirty, especially the bath inside and near the outside of shower curtain.
Beds were too small for a top hotel..
9.2
Anonymous
Wonderful
young couple
10-16-2017
Overall our stay was awesome...
Pros: The Hyatt is in the center of Savannah, walking distance to everything, which saved us money. The rooms are pretty expensive but worth it.
Cons: The hotel staff was painting outside of our room and made a lot of noise. They where i
there from 9 to 5 and one person loved to sing while he worked, which was pretty annoying.
5.8
Anonymous
Okay
family with young children
10-16-2017
Okay
Pros:
Cons: The hotel room was small and dusty for the price
10.0
Anonymous
Exceptional
young couple
10-16-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-16-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-16-2017
Good
Pros:
Cons:
8.8
Sonia
Excellent
review category group of friends
10-14-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
10-14-2017
Good
Pros: Cleanliness was important!
Cons: When checking out our car wasn't brought around front
10.0
Anonymous
Exceptional
young couple
10-14-2017
Exceptional
Pros:
Cons:
8.0
Leonard
Very Good
Business Traveler
10-13-2017
Pros: The room was very spacious, the bed comfortable, and the decor nice.
Cons: The shower was unsatisfying, there was a table instead of a des, and the plug locations were awkward.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Convienently located to River Street and the Market.
Cons:
9.0
Patrick
Wonderful
10-13-2017
Pros: The Waitress and Chef at the restaurant were very helpful and even created a dish a little different from one on the menu for our 10 year old daughter.
Cons: Having to pay $30 for parking
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: The riverfront location of this hotel is wonderful! We could walk everywhere and weren't far from trolley and free fare stops if we were heading out farther. The staff was amazing! Super kind and helpful. We even got a free upgrade to a room with a view.
Cons: There was quite a bit of construction going on inside the lobby during our stay. We found the bedding to be less than luxurious. Just sheets really. Though the bathroom was nicely remodeled it was quite small.
10.0
Kenneth
Exceptional
10-13-2017
Pros: The location and the view
Cons:
9.0
James
Wonderful
Traveling as Couple
10-13-2017
Pros: Location
Cons: Bathroom size was small
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: location overlooking the river, quiet - good for rest.
Cons: food prices are excessive!
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Hotel was well located for the minimum amount of time we had to stay in Savannah. Lobby is undergoing renovation but room was clean, quiet, and comfortable. Expect to pay tourist rates for meals. The only "chain" food we found was McD's.
Cons: There is no self-parking so had to pay for valet or find a local lot (which would have been $10 cheaper) if we'd had any idea where to look for one when we arrived.
9.0
Philip
Wonderful
Traveling as Couple
10-13-2017
Pros: Location
Cons:
10.0
Rebecca
Exceptional
Traveling as Couple
10-13-2017
Pros: The location was great, and it was easy to walk around historic Savannah.
Cons:
8.0
Caile
Very Good
Traveling as Couple
10-13-2017
Pros: The location
Cons: The water in the hotel room was 5.00 which is dumb
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Pros: Great location, walking distance to all the restaurants and bars and sightseeing in the Historic District. Very beautiful Lobby.
Cons: A Shuttle to the Airport would have been nice.
10.0
David
Exceptional
Traveling as Couple
10-13-2017
Pros: The view was awesome!
Cons:
9.0
Pamela
Wonderful
Solo Traveler
10-13-2017
Pros:
Cons: The $30 a night parking fee tjat was not mentioned
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Pros: Completely renovated, just beautiful, rooftop deck was a great place to hang out for the sunset.
Cons: 30$ per night valet only parking
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: The view of the river from the window was great.
Cons: Busy with construction so it took longer to navigate in.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Great experience!
Cons:
10.0
Eric
Exceptional
Family with Teens
10-13-2017
Pros: View from the room was wonderful
Cons: Need a vent in the bathrooms so your mirrors down steam up while taking a shower.
10.0
Cherie
Exceptional
10-13-2017
Pros: Great location, clean and comfortable accomodations.
Cons:
9.0
Verified Hotel Guest
Wonderful
10-13-2017
Pros:
Cons: Hotel understaffed with housekeepers working well into the evening. Despite reminding the housekeeper that our room had not been serviced as of 6pm, it was still not cleaned when we returned at 10pm. Front desk made it right by comp'ing our breakfast.
10.0
Monica
Exceptional
Traveling as Couple
10-13-2017
Pros: Love the location, cleanliness and rooms. You can walk straight into Bay street from the hotel elevator. They have remodeled with a great new restaurant and bistro. Perfect hotel for a Savannah getaway.
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