Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel features an atrium lobby and offers courtyard, city, and river-view rooms and suites, some with balconies. Accommodations are contemporary and feature many additional amenities. All of the attractions and great dining facilities in the downtown historic district are within walking distance.
Smoke free premises. 351 units. 7 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 1668 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
03-07-2018
Very nice
Pros: The bar & location
Cons: Breakfast was not included.
9.0
Verified AAA Guest
Wonderful
Couple
10-09-2017
It was wonderful.
Pros: Location
Cons:
10.0
Verified AAA Guest
Exceptional
Couple
03-02-2017
The staff at the Hyatt are wonderful. From the moment you valet your vehicle, the Southern Charm flows in every employee. I highly recommend the Omelettes made to perfection at the Buffett Breakfast.
Pros: Every person we met who worked for the Hyatt, very helpful, clean, most important very friendly and happy staff!
Cons: Nothing
6.6
Verified AAA Guest
Pleasant
Group
06-30-2016
Hotel was nice and convenient
Pros: Room was clean and the view was beautiful
Cons: Service was horrible. They didn't leave enough supplies for the number of people. When we checked out we couldn't get a bellman and couldn't get our car brought around. We had to take our own luggage to the parking garage and load it ourselves.
9.6
Péter
Exceptional
young couple
04-19-2018
Exceptional
Pros:
Cons:
7.9
Donald
Good
young couple
04-19-2018
Good
Pros:
Cons:
10.0
Stephen
Exceptional
young couple
04-18-2018
Although we did not eat...
Pros:
Cons:
10.0
Tim
Exceptional
young couple
04-18-2018
Exceptional
Pros:
Cons:
10.0
Kathy
Exceptional
young couple
04-18-2018
Exceptional
Pros:
Cons:
10.0
Jennifer
Exceptional
young couple
04-18-2018
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
04-18-2018
Gorgeous inside and great spot...
Pros: It was was beautiful inside!! Perfect spot on river street near restaurants, shops. Clean and comfortable ..i would recommend it to all my friends!
Cons: maybe having a room not as close to the elevator as not to hear sounds nearby.
Cons: The parking price for visitors staying overnight
5.0
Linda
Fair
review category group of friends
04-16-2018
:(
Pros:
Cons: Fire alarm went off at 6:00 am and no notice of safety for 30 minutes.
7.1
Jacqueline
Good
young couple
04-16-2018
Good
Pros: Balcony with an excellent view of cargo ships, paddle boats and the vibrancy of Bay St. on Friday evening.
Cons: The weekday waitresses insisted that we did not have breakfast included, but a $20.00 credit towards the $29.00 buffet.The additional fees would be placed on our bill.
10.0
Melanie
Exceptional
young couple
04-16-2018
Exceptional
Pros:
Cons:
9.2
Whitney
Wonderful
review category group of friends
04-16-2018
Superb
Pros:
Cons:
9.6
Nora
Exceptional
family with young children
04-16-2018
Exceptional
Pros:
Cons:
10.0
Cutie
Exceptional
young couple
04-15-2018
Excellent experience!
Pros: Loved our room and the hotels location Staff was extremely accommodating! Bed was SUPER COMFORTABLE!
Cons: Our room was dark and was dimly lit. Could use a few more table lamps or brighter light bulbs.
7.1
Gianfranco
Good
solo traveller
04-14-2018
Good
Pros:
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
04-13-2018
Pros: The location is very central to River street action.Everyone at the hotel ( staff) was very cordial and friendly.
Cons: Only one set of common restrooms for all of lobby space. While dining or sitting at the bar, you have to traverse across a football field size lobby just to go to the restroom.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Absolutely amazing place! Very clean!
Cons: No
5.0
Orlando
Fair
Family with Teens
04-13-2018
Pros: decent deal
Cons: deal said free parking. Had to pay $30 to park. Lots of construction going on.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The proximity to everything.
Cons: Too large, i paid a lot of money amd the hotel didnt offer any food or beverage vouchers or anything. Seems like for what you pay, they should throw something in. I liked the hotel but woild probably go for a lower star rating with better offers.
10.0
Susan
Exceptional
Family with Young Children
04-13-2018
Pros: The lobby and how accessible everything was.
Cons: The valet lost my car keys for like 20 minutes.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The room and view were amazing! Perfect location!!!!
Cons: Nope, great hotel!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: They’ve redone the Hyatt since I stayed there last. It has always been a good spot to stay because of the river st and bay st access points but now the rooms match the lobby.
Cons:
10.0
Stephen
Exceptional
Business Traveler
04-13-2018
Pros: Location
Cons: No
10.0
Andrew
Exceptional
Traveling as Couple
04-13-2018
Pros: We originally booked a King for 2 nights. When we arrived, only 2 doubles available. We were immediately given free valet parking and free breakfast(which was excellent) for both nights. Excellent service, great fitness center.
Cons:
10.0
David
Exceptional
Traveling as Couple
04-13-2018
Pros: Excellent location. Breakfast was super good. The room we stayed in had been recently remodeled and the bed was outstanding.
Cons:
3.0
Gustavo
Poor
Traveling as Couple
04-13-2018
Pros: Location. Staff was mostly friendly.
Cons: Room wasn't clean, sheets were not changed, fridge had left overs from previous guests, our brand new wine bottle was taken from our fridge and we were given a cheap hotel bottle instead, was told by valet that I could leave my car outside,i got a ticket.
8.0
Verified Hotel Guest
Very Good
Group Traveler
04-13-2018
Pros: The location was amazing!
Cons: The hotel did not clean our room or make our beds on our second day.
Pros: Everyone was so very friendly and helpful. The newly renovated room was perfect! Can't get a better location!
Cons:
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Staff was nice.
Cons: Dirty! Everything from the bathroom, to the carpets in the hallways to the pool!!
10.0
Trent
Exceptional
Group Traveler
04-13-2018
Pros: The location.
Cons:
7.0
Angela
Good
Traveling as Couple
04-13-2018
Pros: It was clean and the staff were very nice and helpful
Cons: They charge you $30 per Day (not nights you stay) for valet parking with no option to self-park. I do understand that it's in a great location but why charge per day instead of per night? Also, $5 for a bottle of water? Wow. Id rather drink from the sink
10.0
Larry
Exceptional
Traveling as Couple
04-13-2018
Pros: Scenery, inside view was relaxing,loved the thought of being close to things. Valet staff was a pleasure to be around, being it was predominantly black. They deserve a raise,every one, knowing everyone who stays there isn't nice or respectful to them
Cons: I had to leave.....
10.0
Sammy
Exceptional
04-13-2018
Pros: Location and staff
Cons: No parking for guests all valet parking
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The best part was the location - right on the river. The hotel was very clean and comfortable. We would stay here again.
Cons: The pool was a small for size of the hotel. Also, the lights were all lamps - no central light in room. Parking fee was not disclosed before or during registration.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: I like the convenience and the location, right next to all the river front surf.
Cons: I paid $62 for flat bread and a few slices of salami and cheese for room service. They charge you $10 automatically for delivery for room from the restaurant that they have in the hotel and they don’t tell you that. It took 30 mins to check out.
10.0
Trent
Exceptional
Traveling as Couple
04-13-2018
Pros: I loved it. This was second trip in two weeks .
Cons: Nothing
9.0
Izell
Wonderful
Family with Teens
04-13-2018
Pros: The location is the best!
Cons: Nothing at all
5.0
John
Fair
04-13-2018
Pros: Location was great
Cons: I call for towels it over an hour to get them after serves calls. The room was not cleaned very well.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Friendly staff. Great location. Upgraded to a suite.
Cons:
10.0
Gregory
Exceptional
Traveling as Couple
04-13-2018
Pros: Great location, beautiful hotel. Wonderful beds!!
Cons: Nothing!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The location was perfect for us and the two staff members we dealt with were top notch and delightfully pleasant.
Cons: Water pressure very low in shower
10.0
William
Exceptional
Traveling as Couple
04-13-2018
Pros: excellent hotel and staff
Cons: no
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros: The staff was excellent, restaurant and food very good, service friendly.
;detailController.handleFacebook('SEO','Hyatt Regency Savannah', '29335', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/29335H1.jpg', 'Savannah', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hyatt Regency Savannah', '29335', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/29335H1.jpg', 'Savannah', '', '', '', '');){kind=link}
