Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
In a quiet residential area, this location is less than a mile from the regional airport and downtown's shops and restaurants. It was completely renovated in 2015 to the brand's latest décor package. Public spaces have been expanded as well, adding a large breakfast area and more conversational seating in the lobby area.
Smoke free premises. 61 units. 2 stories, interior corridors. Accessibility (Call).
Cons: The hotel is undergoing modification,and is in construction mode.I can't believe the price paid for all the debris lying around.I should get a refund.
2.0
Anonymous
Poor
08-11-2017
Pros: was not notified of the hotel being under renovations
Cons: the bed. the matress was super. even pulled the sheets back to see what kind it was
9.0
Anonymous
Wonderful
08-11-2017
Pros: The renovation is almost completed and the hotel is very nice. The rooms are nicely decorated, clean, and almost felt like home. The beds and pillows were very comfortable. The front desk service was excellent. Hotel Employee was very helpful an
Cons: The construction was almost completed, but we had to side step them in the hallways and lobby. The workers were polite.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing.
Cons: Did not offer the normal breakfast. Under construction.
10.0
Anonymous
Exceptional
08-11-2017
Pros: the friendliness of the staff.
Cons: Definitely not . I will stay there again
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location, price and the working staff were all high points. The internet speed was very high compared to other hotels; near 30Mb download. Breakfast service was very good. The staff lady worked hard to keep everything fresh and clean.
Cons: The refrigerator in the room was broken and the telephone also did not work. Management, not the work staff, were unavailable and slow to respond. Eventually, after much pursuit, the fridge was swapped out but the phone was never fixed.
5.0
Anonymous
Fair
08-11-2017
Pros: Breakfast was average to good. I would never stay here again. Hair in the tub, coffee pod still in coffee maker. Beds are not comfortable. Young clerk was not friendly. Last but not least WAY over priced for a old dated mediocre hotel.
Cons: Breakfast was average to good. I would never stay here again. Hair in the tub, coffee pod still in coffee maker. Beds are not comfortable. Young clerk was not friendly. Last but not least WAY over priced for a old dated mediocre hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Mildew in shower. Smoke detector was missing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was very friendly and helpful It was nice and quiebreakfast was really good
Cons: Not really
10.0
Anonymous
Exceptional
08-11-2017
Pros: Services provided by employees
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: The breakfast that was included was very good.
Cons: I reported the toilet ran all the time the next morning, but it was not fixed our remaining day in the hotel.
8.8
Anonymous
Excellent
01-01-2016
Fabulous
Pros: The staff was friendly and helpful. Each person I met went out of his/her way to offer kindness or help.
Cons: The pool was closed and I wish I had known that in advance. We were offered cards to use another facility's pool, but just wish I had known.
9.2
Anonymous
Wonderful
12-30-2015
very good
Pros: One of the best breakfasts at a motel chain. Loved the cute pancake making machine
Cons:
10.0
Anonymous
Exceptional
12-30-2015
Exceptional
Pros: The closeness to my son's house, & the closeness to the village & ocean.
Cons: no microwave in room.
10.0
Anonymous
Exceptional
12-28-2015
Nice, Quit and Easy Going...............Great...
Pros: Facility is in a nice area and close to family that we visited.
Cons: There was nothing about the facility that we did not like.
10.0
Anonymous
Exceptional
12-09-2015
Great hotel at a great...
Pros: Starting with the front desk gentleman at the time of check in, and ending with the check out process, everything and everyone was fantastic. The room was really nice and clean and the staff was awesome.
Cons:
9.2
Anonymous
Wonderful
12-08-2015
Great place to stay!
Pros: Liked it so much; booked an extra night!
Cons:
10.0
Anonymous
Exceptional
11-30-2015
Pleasant stay!
Pros: We loved everything about our stay here, from the appearance of the grounds and building, the staff were all exceptionally nice. Will definitely stay here again!
Cons: Loved everything!
7.1
Anonymous
Good
11-08-2015
Good
Pros: All employees we courteous and helpful.
Cons: Trash needed to be removed from over flowing recepticals. The bathroom is too tight with the toilet too close to the shower.
8.3
Anonymous
Very Good
10-21-2015
Very nice - very helpful...
Pros: Staff were so accommodating even with the renovations. The maid service was excellent - they went above & beyond when they saw I had 3 kids in tow & one sweet lady even helped me carry suitcases down. I would stay again- the motel is very nice for the price. They also offered us the full breakfast instead of just the light continental but we were fine. The staff was just so nice.
Cons: A few areas had fresh paint but they were well marked. Only one elevator - my parents are in their 80's & no ground floor were available. An extra elevator would help.
10.0
Anonymous
Exceptional
10-15-2015
Great location and amazing staff....
Pros: Nice remodeling. Up to date on amenities.
Cons: There's a lot of construction but it didn't affect our wonderful stay at the hotel
5.0
Anonymous
Fair
09-08-2015
Wish we had known they...
Pros: Room was clean and beds and pillows were comfortable. Nice area
Cons: We were unaware when we booked that the hotel was under major remodeling.The pool was constantly full of leaves and debris. The outer doors did not lock which seemed unsafe. We found a live lizard and a pincer bug in the bathroom. There were no pool towels available. No fridge in room.
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