This updated hotel combines rustic and modern to create a comfortable experience. Guests are within walking distance of an arcade and bowling complex.
Smoke free premises. 112 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Except for stone mountain the hotel wasn't close to anything. Very limited amount of restaurants in the area. I was woke up by staff to see if my room had a hair dryer..I had a do not disturb on the door. When coming back to the hotel between 930-1000pm there seemed to be a family reunion dinner in the breakfast area which was the lobby.
7.5
Anonymous
Good
solo traveller
08-11-2016
Pros:
Cons: there was no restaurant for dinner, only snacks. Nothing in minibar even no water, syou should buy water from reception.
7.1
Christopher
Good
family with young children
07-26-2016
Pros: Comfortable bed, swimming pool.
Cons: Price. Price. Price.
5.4
Katie
Fair
family with young children
07-26-2016
Pros: Clean hotel, generally helpful staff, decent breakfast.
Cons: Room wasn't ready when we arrived.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
07-14-2016
Pros: Suite was very large. I liked having a large refrigerator and kitchen sink. Pool was good size.
Cons:
9.6
Tonisha
Exceptional
solo traveller
07-13-2016
Pros: Loved the bed. Wish I had more pillows but I know everything was booked. Stephen was super helpful and was willing to go the extra mile. Breakfast was pretty good. Didn't like the potatoes much, very tart.
Cons: The family next to me. I think solo travelers should get to live in an area without the family of 5.
10.0
Anonymous
Exceptional
solo traveller
07-12-2016
Pros: Hot breakfast good. Variety every day. Excellent staff
Cons:
7.1
Oscar
Good
mature couple
07-06-2016
Pros: so far so good
Cons: Front desk person did not smile
6.7
Jd
Pleasant
mature couple
07-05-2016
Pros: Breakfast was good for a hotel
Cons: Wanted to pay cash first night lady wouldn't accept payment then got 10 calls next evening demanding payment
9.6
Jh
Exceptional
solo traveller
07-04-2016
Pros: Breakfast was awesome!
Cons: AC unit on room below was noisy
10.0
Brandy
Exceptional
family with young children
06-22-2016
Pros: I love the breakfast and the cleanliness of the hotel and the staff was outstanding. I love the stay overAll . Stone mountain location is actually one of me and my favorite and I'm also a Hhhonors member
Cons: There was nothing I didn't like I love it
6.7
Rita
Pleasant
review category group of friends
06-02-2016
Pros: Free WIfi; Free breakfast; Friendliness of "day" staff. From the day staff manager to the people who serviced the breakfast, they were great. The young African-American gentleman in the evening at the front desk was exceptional as well.
Cons: 1) The night staff young lady upon checking in was not pleasant at all especially when I told her I had made my reservation in December and did not get the room type I requested. It would have been nice to be in a room close to our friends; not 2 floor under them. It also would have been nice to know that I couldn't get my request in advance otherwise why ask us if we have requests?
2) We asked the service person on the next day to come back at 4:00 to clean our room and she said o.k. but did not tell us that 4:00 was the time she got off work so our room was not cleaned for that day.
Those types of amenities is the reason why we chose Hampton Inn. If we knew we was going to be treated like we were at the "Do Drop Inn", we could have gone there and paid less money to be treated like we were. At least there I would have known why I had to make up my own bed.
5.8
George
Okay
family with older children
06-01-2016
Pros: Breakfast was poor.
Cons:
7.9
Jenprice01
Good
family with older children
05-31-2016
Pros: Friendly staff
Cons:
9.2
Larry
Wonderful
family with young children
05-31-2016
Pros: Clean rooms and very comfortable beds. Friendly and smiling staff.
Cons:
7.5
Dorothy
Good
mature couple
05-30-2016
Pros: The staff.
Cons: No bacon no banana.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
05-27-2016
Pros: Room is huge, includes fridge and microwave, decent breakfast, near Stone Mountain, quiet hotel.
Cons: Location is kind of weird/in the middle of nowhere, but only 5 mins from Stone Mountain. Also, the clientele are kind of shaky - we smelled smoke inside the hotel multiple times.
9.6
Mona
Exceptional
mature couple
05-25-2016
Pros: All of the staff were very friendly.
Cons: Really wanted to go to the pool on the only sunny day of the weekend and it was closed. Not opening until Memorial Day. The attendant at the desk did open the court yard for us to sit in the sun, which was very nice of her.
10.0
Tim
Exceptional
review category group of friends
05-14-2016
Pros: Food was good. Everything was fresh. The staff serving us were outstanding
Cons:
8.8
Angela
Excellent
young couple
05-03-2016
Pros: Yes
Cons: Nothing
8.3
Roy
Very Good
mature couple
04-30-2016
Pros:
Cons: check in well after 4.00pm and had to wait a further 1 hr for room to be ready but were made to feel comfortable by reception staff while waited
7.5
Faye
Good
family with older children
04-24-2016
Pros: The gentleman who managed the food facilities was very very kind.
Cons: The location of the hotel is very difficult to determine from the main road. Even though we could see the hotel signs, we couldn't figure out how to get there (turns out the hotel is located quite away from the main road, next to a bowling alley and a school. Huh?). What was worse was we called the hotel from a restaurant that two lights away, the person who answered was most unhelpful. Surely we haven't been the only ones to have been in this situation. When we finally figured out how to get to the hotel, we could see that the sign for the hotel, at the main road, was completely dark and not at all visible, even when you know what to look for. That was the only issue I had but it's significant when you have been travelling all day. Luckily every thing got better after that.
6.7
Tammie
Pleasant
review category group of friends
04-18-2016
Pros: Breakfast was good and staff was helpful.
Cons: Could not locate our reservations at first. Elevator ride was a bit bumpy.
7.0
Verified Hotel Guest
Good
Solo Traveler
04-06-2016
Pros: Close to Stone Mountain
Cons:
10.0
Gwendolyn
Exceptional
solo traveller
03-25-2016
Pros: The staff were extremely friendly and courteous. As expected with Hampton Inn, very clean and comfortable.
Cons:
6.7
Patricia
Pleasant
family with older children
03-24-2016
Pros: Mattress and pillows were comfortable; loved having pillows with different levels of fill to choose from. Price was reasonable, though I paid less for full suites at a couple of different places in the Dallas-Ft. Worth area in recent months, including Residence Inn.
Cons: 1) Carpet in room appeared clean but was so dirty that I had to change the white socks I had just put on when we arrived because they were filthy after the little walking around in them I did while unpacking during the first half-hour in our room.2) One of the main reasons I choose to stay at Hampton Inn when possible is because of their usually friendly staff and the hospitality shown to guests, which includes keeping hot coffee and hot water (along with tea bags, and hot chocolate mix) in the lobby for guests 24 hours a day. Not at this Hampton Inn! The containers were set up on a counter in the lobby, but they contained cold coffee and cold water with very limited types of tea bags (but unfortunately none of the Sweet Dreams Tea I usually drink before bed when traveling to help me get a good night's rest). There was a microwave oven across from the cold coffee & water with a sign across the top of the door which very clearly stated in bold print : WARNING; DO NOT PUT PAPER CUPS IN MICROWAVE!" The sign also warned that the paper cups could catch fire. Regardless, my husband and our adult daughter heated their cold coffee in the microwave for 1 minute, after which there was a very distinct burning odor. A a result, I went to the front desk to let the clerk know that both the coffee and the "hot water" were cold, and asked if she had something other than a paper cup I could heat my coffee in since the sign on the microwave warned against putting paper cups in it. She clearly didn't want to be bothered and said "That's okay, just heat it for 30 seconds, then it won't burn." To which I replied that 30 seconds wasn't enough because it was cold - not the least bit warm. Her response was to tell me to put it back in again for another 30 seconds if it wasn't hot enough after the first 30 seconds.
9.6
Judith
Exceptional
solo traveller
03-23-2016
Pros: The staff were very hospitable. There was a fraternity housed there and their behavior was extremely good. All areas of the facility were very clean, especially the carpet, in the inside hallways. Many facilities forget to pay any attention, to this area. I WILL BE BOOKING THIS HOTEL AGAIN.
Cons: NO ISSUES, AT ALL
5.8
Anonymous
Okay
mature couple
03-19-2016
Pros:
Cons: Contruction and one of elevators out of order
4.6
Roy
Disappointing
family with older children
02-14-2016
Pros: The breakfast
Cons: I did not like paying 120.00 gor a room in a hotel that had mold on sheetrock of the first floor and looked like it was under a total re-due.
Never again will I stay there.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
02-11-2016
Pros: Clean, quiet, comfortable.
Cons: Wifi signal was very weak.
8.8
Cory
Excellent
family with young children
01-06-2016
Pros: Very close to Stone mountain. Easy to access.
Cons: The bed was very stiff. I've stayed in similarly priced hotels and they have much better beds.
10.0
Amado
Exceptional
Group Traveler
12-30-2015
Pros: Good location. Clean. Friendly staff
Cons: Pool was not open
3.0
Diane
Poor
Group Traveler
12-01-2015
Pros: Friendly staff. Good, free, hot breakfast
Cons: Room had not been cleaned prior to our check in. There was dried urine on the bathroom floor.
6.0
Katherine
Pleasant
Business Traveler
10-24-2015
Pros: It was convenient to where I was working
Cons: Lighting in room was dim Hard to read
5.0
Kristy
Fair
Business Traveler
10-15-2015
It felt safe, which is a priority. Overall, I wasn't impressed, for the price. If I had another option, I wouldn't choose to stay there next time. I am easy to please, but this hotel did not meet the expectations I have for a Hampton Inn. I have stayed at 2 other Hampton Inns, this week alone, and both were able to meet/exceed my expectations-which are not that high.
Pros:
Cons: The room was okay, but it felt like no one really cared. I waited at the desk for 10 minutes to check in and no one would come to the front. All the big stuff was okay, but lots of things were falling apart in the room, no batteries in the tv remote, etc.
9.6
Sandra
Exceptional
solo traveller
10-13-2015
Pros: It was so nice to come back everyday to a perfectly clean room. The staff was exceptional.
Cons: when i first called to find out if they had a shuttle, whoever answered the phone was quite rude.
7.5
Sammy
Good
mature couple
10-10-2015
Pros: everything was clean and we enjoyed our stay
Cons:
6.7
Weary
Pleasant
solo traveller
09-24-2015
Pros: The staff went above and beyond to serve me needs.
Cons: I was placed on a floor that appeared to house several displaced families and children running the halls. As a business traveler I was not comfortable scooting around children.
8.0
Juanita
Very Good
Business Traveler
09-16-2015
Pros:
Cons: There are no restaurants nearby. It is very isolated.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-02-2015
Pros: Clean and good breakfast
Cons:
7.9
Gina
Good
family with older children
08-09-2015
Pros: I liked the comfort of the beds. The housekeeping staff did a great job. The hotel was centrally located to where we were going. Overall the hotel was very nice and I would go back again.
Cons: The lack of transparency about method of payment. Although I held the reservation with a credit card...I expressed on multiple occasions to the front desk that I wanted to pay cash upon check out. They charged my credit card and then informed me that we no longer take cash. They should have been honest and explained that up front instead of leading me to believe otherwise.
8.8
D
Excellent
solo traveller
06-25-2015
Pros: very peaceful at night ,
Desk clerk was very professional
Cons:
7.5
Anonymous
Good
mature couple
06-17-2015
Pros: Helpful Front Desk staff
Cons: Area didn't seem to be to safe
9.2
Molly
Wonderful
family with older children
06-16-2015
Pros: Queen size beds! A must traveling with boys. Kitchen in suite and large fridge was great. Rooms were quite.
Cons: Location was hard to find, its hidden by trees and sits way off the road behind a bowling/entertainment establishment.
NO PETS! We do travel with our dog but could not bring him this time because we couldn't find a hotel that takes pet.
No washing machine/dryer available.
9.2
Sharmaine
Wonderful
solo traveller
05-19-2015
Pros: My stay at the hotel was excellent customer service was great also enjoy the breakfast.
Cons:
7.9
Anonymous
Good
mature couple
04-21-2015
Pros: Very convenient location,friendly staff and great breakfast!
Cons: Limited supplies for the bathroom and hard bed.
8.8
Tosha
Excellent
review category group of friends
04-17-2015
Pros: I loved the beds
Cons: Nothing
10.0
Robert
Exceptional
solo traveller
03-31-2015
Pros: Great comfortable rooms nice and quiet
Cons: Liked everything
10.0
Ian
Exceptional
mature couple
01-01-2015
Pros: Friendly staff
Free drinks and snacks
The offer of toiletries if any had been forgotten.
Interesting breakfast
Comfortable bed and pillows
Cons: Noisy fridge
5.8
Anonymous
Okay
family with older children
01-01-2015
Pros:
Cons: Four differentvshades of paint, the sink and countertop didnt fit and under the toilet looked gross.
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