This updated hotel combines rustic and modern to create a comfortable experience. Guests are within walking distance of an arcade and bowling complex.
Smoke free premises. 112 units. 4 stories, interior corridors. Bath: shower only. Accessibility (Call).
Cons: There are no restaurants nearby. It is very isolated.
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff.
Cons: Bad odor in room either from a rotting food or drink spilled on carpet by previous guests, especially by the ref.
8.0
Anonymous
Very Good
08-11-2017
Pros: Big bathroom
Cons: Breakfast food was not hot.
3.0
Anonymous
Poor
08-11-2017
Pros: Friendly staff. Good, free, hot breakfast
Cons: Room had not been cleaned prior to our check in. There was dried urine on the bathroom floor.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good location. Clean. Friendly staff
Cons: Pool was not open
6.0
Anonymous
Pleasant
08-11-2017
Pros: The bed was comfortable and the bathroom was spacious.
Cons: Hotel was under construction. Parking space awkward at times. Room was ok, but I found the corridors, lifts a bit dingy. Staff were not that friendly.
7.0
Anonymous
Good
08-11-2017
Pros: newly renovated rooms
Cons: odor from renovation
7.0
Anonymous
Good
08-11-2017
Pros: Close to Stone Mountain
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Suite was very large. I liked having a large refrigerator and kitchen sink. Pool was good size.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Pleasant staff. All of them!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Manager was extremely friendly and helpful. Breakfast was also exceptional!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Extremely clean
Cons: I didn't care for the location. It was directly off the highway next to a Stars and Strikes. The area was busier than I expected with little scenary, greenspace
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very friendly and courteous towards me and my lady. Excellent front desk service they were always on top of things.
Cons: Everything was excellent. No complaints
1.0
Anonymous
Very Poor
08-11-2017
Pros: The staff was friendly and somewhat helpful. Hospitality could be improved when needing accommodations.
Cons: Down feathers were the only option in bedding. They did not provide alternative filled bedding (pillow, comforter). Security brought blankets and sheets for me to make up an uncomfortable/raggedy bed. No pillows or comforter. UNRESTFUL SLEEP!!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms were very nice.
Cons: The shower head
7.0
Anonymous
Good
08-11-2017
Pros: The staff
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The breakfast people were great. Came around asking if we needed anything and they were happy.
Cons: They need to clean better in the bathrooms. There was make-up on the wall plus around the toilet it didn't look very clean. Also getting there they charged us a $50.00 deposit.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: When I checked in and asked for a luggage cart I was told to go look. The room had fecal matter on bathroom wall, beds looked slept in. Broke shower Had to go back down to get a new room after calling and no one answering front desk had to call corporate
7.1
Anonymous
Good
07-29-2017
Decent if it has a...
Pros: Room was nice and cool, semi clean close to Stone Mountain. The town is lovely there. Quiet little town. Tucker was nice too.
Cons: The laundry ran out of towels each day and didn't bring them up until the evening, the first couple of days was great but then a family reunion came in and there were people running up and down the hall all night making noise. Manager would not take anything off our bill for the inconvenience because we booked through you.
4.6
Anonymous
Disappointing
06-30-2017
Disappointing
Pros:
Cons: room was not clean. Especially the bathroom. Floor tile and sink dirty. Desk staff were not the friendliest.
9.2
Anonymous
Wonderful
06-27-2017
We will always stay here...
Pros: The Belgian waffle
Cons: Need to update by painting rooms, especially bathroom
7.9
Anonymous
Good
05-24-2017
If it is busy at...
Pros:
Cons: Upon arrival at 2:45pm we were told it would be an hour or so before we could get in our rooms, I explained we had a 95th birthday party to be at 4:30pm and wanted to freshen up before we went as we had traveled quite a long way, and could we use another room for that, they said no but they could give us two other rooms not a joining, I explained that did not help as we wanted a joining rooms. Then the phone rang we waited for 10mins before the call was over, said he would check to see how long before our rooms were ready, two or three other parties came in and got their rooms right away. When I asked why ours were not ready he said they were very busy the night before (not sue what that had to do with us),another call finally they said our rooms would be ready in a few mins, We waited about 1 hour, I think when you know someone has already booked the room you should have it cleaned right away. Later that night when we got back wanted a coffee none in pots, said they would make us some 20 mims later no coffee we went to our rooms. Other than that everyone was very nice room was ok but I will not book with Hampton Inn again, on the way up and back we stayed with Holiday Express, and we will book direct.
7.5
Anonymous
Good
08-11-2016
Good
Pros:
Cons: there was no restaurant for dinner, only snacks. Nothing in minibar even no water, syou should buy water from reception.
10.0
Anonymous
Exceptional
07-12-2016
Exceptional
Pros: Hot breakfast good. Variety every day. Excellent staff
Cons:
5.8
Anonymous
Okay
03-19-2016
Okay
Pros:
Cons: Contruction and one of elevators out of order
10.0
Anonymous
Exceptional
10-23-2015
Great place to stay!
Pros:
Cons:
8.8
Anonymous
Excellent
08-07-2017
Ok
Pros: Breakfast provided was good.
Cons: Breakfast should be more kid friendly. I did not get a printed receipt when I checked out...said one would be emailed to me because I booked on line....still have not gotten one. I stayed 2 nights instead of one. Price to high.
6.7
Anonymous
Pleasant
08-05-2017
Pleasant
Pros:
Cons: The fact you did not let me apply my senior discount. I will try my best not to book through you anymore.
5.4
Anonymous
Fair
08-04-2017
It was just ok
Pros: It was ok
Cons: The breakfast
7.5
Anonymous
Good
07-31-2017
Good
Pros: The rooms were clean. The halls were quite at night. The staff is friendly.
Cons: The beds in our room was not comfortable which made it hard to get a restfull night sleep. Check in is at 3pm we arrived at 4pm was told that we did not have a ready and would have to wait until they had a room empty and cleaned, we were not the only family that was told that you would have to wait for a room.
8.8
Anonymous
Excellent
07-29-2017
Fabulous
Pros: Courtesy of staff and friendliness
Cons: I left some earrings in room. I called 3 times, 1st time was told to call back, 2nd time a report was taken and was told I would get a call back, never received one, 3rd call was told a manager would be involved and would call back once again never heard from anyone. Did not appreciate that level of customer service.
8.3
Anonymous
Very Good
07-26-2017
Very good
Pros: Good location.Easy to find it
Cons:
7.5
Anonymous
Good
07-25-2017
We had a comfortable stay...
Pros: We found the room nice and bed comfy but the air conditioner was a bit loud and annoying . The staff was very friendly and helpful !! As we walked through the hallway , if passing a staff member they would always say hello and ask how we were that day . The breakfast was the norm for Hampton Inn , sometimes I wish you would surprise us with something different . I loved the uplifting signs, snuggled in on the counter with the food . The staff member who took care of the breakfast , was very friendly and did a wonderful job! The hotel was full of families with children, so it was pretty busy at breakfast time . We pretty much grabbed a cup of coffee , but that was fine for us . It was fun though watching the children enjoying their breakfast ! Thank you a nice stay !! Our greeting when we first arrived was as pleasant as when we departed -
Cons: Actually wish the pool had been bigger to accommodate more folks , maybe another pool for children not as deep . The air conditioner in our room was not very quite , but other than that all was fine . Oh yes ,we did have a problem with our keys but that was corrected, and the one side door, no ones' keys would work , it had a problem.
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: A nice facility, well put together. Breakfast was great
Cons: Was not there long enough to dislike
9.6
Anonymous
Exceptional
07-07-2017
Great property but skimpy with...
Pros: The bed was comfortable, room was clean and spacious
Cons: Food shortage quite often at breakfast, had to wait for replenishments. The last night there was shortage of towels and face cloth, supply for 1 only instead of for 2.
6.7
Anonymous
Pleasant
07-06-2017
Bring your own air mattress...
Pros:
Cons: The worst part of the stay was the night's sleep. The beds were like solid rocks. The hot breakfast needed a little work I.e. Greasy bacon and processed eggs. But found other things to eat.
10.0
Anonymous
Exceptional
07-05-2017
Convenient and family friendly!
Pros: Perfect place for dinner and going to Lazer Light show at Stone Mountain Park. Staff and facilities were excellent-friendly, accommodating and helpful.
Cons: All Good!
8.8
Anonymous
Excellent
07-03-2017
Nice hotel at Stone Moutain
Pros: Although I did not try the breakfast, it was busy every morning. The staff was excellent and friendly. The room was comfortable and clean.
Cons: Only one elevator in the middle of the hotel. You have to walk down a long hallway away from the reception area to get to it.
9.6
Anonymous
Exceptional
06-28-2017
Hampton inn Stone Mountain a...
Pros: Courtesy and friendliness if all staff. Nicely decorated and clean!!!
Cons: Price
4.6
Anonymous
Disappointing
06-23-2017
Disappointing
Pros: The pool
Cons: The Spider in my bed
8.3
Anonymous
Very Good
06-23-2017
Very good
Pros:
Cons: Need much better signage to find the place from the main road. Also, bottled water rediculously expensive.
6.5
Anonymous
Pleasant
06-19-2017
Pleasant
Pros:
Cons: We didn't receive any towels on the first morning nor was our room cleaned
7.1
Anonymous
Good
06-18-2017
Okay
Pros: Bed was wonderful
Cons: Difficult to find good restaurants.
8.8
Anonymous
Excellent
06-13-2017
Fabulous
Pros: Friendly staff, quiet building
Cons:
7.5
Anonymous
Good
06-12-2017
Great stay and convenient to...
Pros: The bed was very comfortable and the breakfast was delicious!
Cons: The bathtub/shower was slippery and did not drain well.
8.8
Anonymous
Excellent
06-05-2017
Never get a room across...
Pros: The room and the entire Hotel was very clean ! The pool was very nice !
Cons: The elevator was broken down the first night and our luck the exit door was right across from our room !!! This door clanged every few mins. We were hoping for a good nights rest but ever time we closed our eyes someone else would come in or go out !! I talked to the front desk and all they said was oh we are sorry !!! But to top it off we paid 109.00 for our room and the couple checking in in front of us got there room for 49.00. That is a lot of differences.Whats that about ? The hotel its self was great but the staff could have been a little helpful !!!
4.2
Anonymous
Disappointing
06-05-2017
Sticky smelly and damp. Not...
Pros:
Cons: The whole place smelled like urine and cleaning products. The floors we all sticky including the carpet in my room. It was damp and muggie inside the whole time. I will never stay there again.
8.8
Anonymous
Excellent
06-05-2017
Fabulous
Pros: The food was hot and the attendant was very observant and helpful. Enjoy the breakfast not your usual "just" powder eggs, just enjoyed it very much....
Cons: ?
7.5
Anonymous
Good
05-29-2017
Good
Pros: One elevator wasn't working properly and we were happy they took it out of commission instead of letting people continue to use it. The staff were very courteous especially the servers at breakfast. The staff was quick to clean up the elevator floors where food from the breakfast buffet was frequently dropped as guests took it to their rooms.
Cons: We had to use a roll away bed. It was big enough but mattress not comfortable at all. Springs could be felt through the mattress. The lighting in the room could have been brighter.
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