Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
This comfortable hotel is within walking distance of Gateway Mall and a short drive to historic downtown. The sauna in the exercise room is a bonus that guests enjoy. King rooms have sofa sleepers. While in the area, see “The Big Oak,” claimed to be the biggest tree east of the Mississippi.
Smoke free premises. 67 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Great room, friendly staff and good location.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The beds were very comfortable and the breakfast was good as well.
Cons: We didn't stay longer.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We stayed here because of no water or electricity at home as a result of a hurricane. The staff was amazing! The breakfast was great! It was a bad situation for us but their kindness made it a lot better!
Cons: Not one thing!
7.9
Anonymous
Good
08-08-2017
Good, not great.
Pros: Breakfast was hot & fresh. Coffee was good.
Cons: I was waiting at the front desk for 5 minutes. No bell to ring. Calmly said hello a few times, before nearly yelling. She finally came.
They have the smallest queen beds. We have a queen size bed, & our four year old daughter sleeps with us sometimes. Not queen size!!! Observed an interaction with a man who told the maintenance man that his son wet the bed. Needless to say, it became a spectacle as the staff gathered around discussed how awful the situation was. Think the maintenance man went outside to get the man's tag number.
10.0
Anonymous
Exceptional
07-12-2017
VERY GOOD
Pros: EVERYTHING
Cons: NOTHING
7.5
Anonymous
Good
06-28-2017
Fair
Pros:
Cons: the mattress
3.3
Anonymous
Poor
06-23-2017
I don't recommend for the...
Pros: They really need to remove that nasty carpet from every room. People like me with Allergys cannot stay at hotels of this lower caliber.
Cons: Carpet in the rooms, low standard. To costly
5.4
Anonymous
Fair
06-12-2017
This was a one and...
Pros: not much to get excited about... the room had a funny smell, the air conditioner was covered with mold, the ice maker on our floor was broken, no place to buy/get a bottle of water.
Cons: see above. also, parking is just barely enough when full occupancy
10.0
Anonymous
Exceptional
05-16-2017
Would definitly book again next...
Pros: Really enjoyed our four days here, felt comfortable, well presented and room was ideal for three of us. Nice relaxed breakfast buffet.
Cons:
4.6
Anonymous
Disappointing
05-15-2017
I was not pleasing at...
Pros:
Cons: Did not have my pillow request
Furniture chipping, broken handles,
Front desk didnt answer request
10.0
Anonymous
Exceptional
05-08-2017
Great stay warm friendly environment....
Pros: It was great
Cons:
9.2
Anonymous
Wonderful
05-02-2017
Nice place to visit
Pros: I would've liked some straight eggs, instead of the sausage-and-whatever mixture at breakfast. Everything else was OK though.
Cons: The bed was kind of strange: kind of sagged out. The cover was too heavy, and the pillow too limp.
7.1
Anonymous
Good
04-25-2017
A lesson in Customer Service!
Pros: It was extremely quiet
Cons: When I first walked in to check in, no one greeted me at the front desk, and upon checking out the same issue happened. When I said hello, then they would come from around the wall. The bad part was the checkout person wanted to argue with me about how I paid my bill. I tried to lighten the situation by making a joke but she just said thank you very cold and turned back to her wall around the corner.
8.8
Anonymous
Excellent
04-20-2017
A Good Place To stay!
Pros: The staff was very nice and helpful. The breakfast was delicious!
Cons: I didn't like the bed... seems like a new one was needed. It was lumpy and soft. The rooms are in need of remodeling.
7.5
Anonymous
Good
03-20-2017
Nice
Pros: Clean
Cons: Not much
8.8
Anonymous
Excellent
03-20-2017
Friendly Staff/Poor A/C
Pros: The staff was very friendly and helpful. The front desk clerk was very knowledgeable about the area.
Cons: The air conditioner in the room had issues. They did come to fix it twice and it worked for a while; however, it quit again during the night...not good! The shower also had zero water pressure.
10.0
Anonymous
Exceptional
01-05-2017
Very comfortable stay
Pros: Staff was very friendly and professional
Cons: nothing
7.5
Anonymous
Good
12-10-2016
Good
Pros:
Cons: The room was noisy on one evening when a party were in the foyer downstairs
7.9
Anonymous
Good
11-08-2016
Good time in thomasville. hotel...
Pros: Best bed
Cons: No tv the first night
9.6
Anonymous
Exceptional
10-31-2016
Great healthy breakfast offerings, comfy...
Pros: The bed was super comfy and the breakfast was surprisingly good. Our family has a lot of food allergies and usually can't eat most of what is offered at a hotel "free" breakfast. But this Hampton Inn had fresh fruit, including fresh blueberries, and good quality yogurt.
Cons:
9.6
Anonymous
Exceptional
09-28-2016
Exceptional
Pros: Front Desk very helpful! Lobby very nice for breakfast
Cons: Gym too small
9.6
Anonymous
Exceptional
09-27-2016
Exceptional
Pros:
Cons: The hotel is was located beside was not desirable by all means.
10.0
Anonymous
Exceptional
08-28-2016
Great place to stay!
Pros: The breakfast was great and our room was nice and quiet. We didn't hear anyone else in the hotel. We'd definitely stay here again.
Cons: There seems to be a need for more parking and there is another hotel next door that seems to be a blight.
10.0
Anonymous
Exceptional
08-16-2016
Great location, Pleasant staff
Pros: comfortable beds, extremely clean
Cons: breakfast was a bit lacking in the variety
5.8
Anonymous
Okay
08-11-2016
Not a Fox News Fan!
Pros:
Cons: 1. Upon entering the room it always had a musty, damp odor.
2. I object strongly to the fact that when the TV was turned on it was tuned to Fox News. No matter what channel was tuned when it was turned off, it always started with Fox News when it was turned on. Management should not impose their obvious political viewpoint on their guests.
I have always stayed at Hampton Inns, but this one was well below standard. I will not stay here again.
9.6
Anonymous
Exceptional
07-26-2016
Great Stay
Pros: room extremely clean and staff very professional
Cons:
7.5
Anonymous
Good
07-22-2016
Good
Pros: All staff except front desk person were friendly and positive.
Cons: The front desk was unoccupied both times I needed assistance. She came to the desk after I called out and seemed a little bothered to have to come out to the desk. She was very efficient.
6.7
Anonymous
Pleasant
07-20-2016
Pleasant
Pros:
Cons: Your front desk clerk not very friendly wasn't at desk when I needed answer to my questions. .....why hold my money on card when I paid cash card should've been cancelled when I paid them cash therfore leaving me in a bind
10.0
Anonymous
Exceptional
07-17-2016
Best night sleep in a...
Pros: Excellent staff, very welcoming and friendly. Bed and pillows like a cloud.
Cons: I wouldn't change a thing!
9.2
Anonymous
Wonderful
06-16-2016
Just what I was looking...
Pros: In town for high school graduation, didn't need for sightseeing, touring etc, so location was convenient not where I'd stay if on holiday.
Cons: Good all aspects
7.5
Anonymous
Good
04-03-2016
Good
Pros: Nice and dependable.
Cons: Bathrooms may need some upgrades or repairs
10.0
Anonymous
Exceptional
03-13-2016
Great, best time ever!!!
Pros: Everything was great great great. Wonderful stay enjoyed everything. My daughter is four and she loved it. The breakfast was amazing by far the best I've ever had at a hotel
Cons: I didn't like the fact that the pool was closed and that no one said anything when I asked where it was located. Even though it was 80° outside.
9.6
Anonymous
Exceptional
02-24-2016
Exceptional
Pros: clean
Cons: Parking lot very small
7.1
Anonymous
Good
02-24-2016
Good
Pros: Breakfast was a plus.
Cons: The beds was very uncomfortable.
7.1
Anonymous
Good
02-22-2016
Good
Pros: The only place around that wasn't booked.
Cons: Not a good area around the hotel.
9.2
Anonymous
Wonderful
02-18-2016
Superb
Pros: Quiet. Comfortable bed.
Cons:
5.8
Anonymous
Okay
12-22-2015
Bad manager. They don't give...
Pros: Basic hotel with correct Quality price
Cons: They charge me the credit card and give me a invoice with payment = zero - i imagine that is illegal but what can i do? We asked feedback to the manager that send us again the same invoice saying we payed zero usd. i send him the proof of the credit card payment and he never answer me back again. Really unprofessional. Because we were traveling for business we will have to pay the stay with our money (the company don't accept an invoice of zero payment)
I live in Portugal , and in Portugal that would be a serious problem for the hotel - with police etc. I am glad to see that in USA companies are much less competent (but they think they are better...).
9.6
Anonymous
Exceptional
11-24-2015
Great Stay
Pros: The staff was extremely pleasant and friendly. The rooms were a good size and the extras like fridge & microwave were a pleasant convenience.
Cons:
9.6
Anonymous
Exceptional
11-19-2015
We had a great time.
Pros: The staff went out of their way to welcome my young grandson. It was his birthday and that is why we were in town , attending a concert.
Cons:
10.0
Anonymous
Exceptional
11-15-2015
Exceptional
Pros: The staff were really friendly. The room was awesome and the duvet cover on the bed was great. Great stopover on the way to Tallahassee. Great location.
Cons:
10.0
Anonymous
Exceptional
09-28-2015
Totally a great experience and...
Pros: The cleanliness of the Inn. The friendliness. Always having clean towels and sheets each day. The courtesy we were shown when we made a request and the punctuality of service. The breakfasts were really good.
I would recommend this place to anyone. Thomasville, Georgia is a beautiful and friendly city and I think everyone should stop in at least once.
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