Radisson Poliforum Plaza Hotel Leon

AAA Inspector Rating
8.7
Excellent
362 Guest Ratings
Blvd Adolfo Lopez Mateos 2611 Ote
Leon, GT - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room2.9
Bath2.6
Public Areas3.0
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
Some suites offer invigorating hot tubs, and some units have balconies. The hotel has a business class section of rooms that are a bit more upscale and modern than the standard rooms. Located 2 balks from city's Poliforum convention center. Meets AAA guest room security requirements. 160 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Across street from Poliforum complex. Blvd Adolfo Lopez Mateos 2611 Ote.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, room service.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 362 guests
Showing reviews 1 - 5 of 47
9.0
Tim
Wonderful
Solo Traveler
10-13-2017
Hotel is a nice business type hotel. Bad location for the vacationer. Requires a taxi to get to the main tourist areas or for shopping. I did not like the fluorescent light bulbs in the room. Hard to read in the room. Staff was very helpful. Liked the hotel airport shuttle service. Needed to be informed about breakfast. I thought it was part of the room cost. I signed my ticket and left. Waiter came after me as I was leaving. Waiter could not speak English. Paid my bill and left.
Pros: Staff always willing to help.
Cons: Breakfast was confusing. Did not know if I had to pay and how much.
10.0
Jack
Exceptional
null
10-13-2017
Clean, good service, nice staff.
Pros: I liked friendly people, from hotel restaurant and people in front desk ( reception).
Cons:
10.0
Michael
Exceptional
Business Traveler
10-13-2017
Excellent service and staff
Pros: Nice room and good staff
Cons: No
6.0
Paul
Pleasant
Traveling as Couple
10-13-2017
Pros: The room was well maintained and supplied.
Cons: We booked this hotel because it advertised that it had an airport shuttle. If you really want to know about our bad experience you need to provide a greater amount of space. In short no shuttle and it cost me $25 for a Taxi.
5.4
Adolfo
Fair
solo traveller
09-06-2017
Not staying there again... Not...
Pros: I had a rather bad experience overall. The staff was great, that needs to be said. Very helpful and nice. The room was clean.
Cons: The room had a few things that made the stay quite bad. The window screen had a massive hole that didn´t look new... the bathroom was tiny, , to the point that opening the door without care would end up in you hitting something. The toilet was ok, however it was confined in a tiny space and basically when sitting your legs were in contact with the wall or the toilet paper device (yes, without spreading your legs...) It was pretty uncomfortable. The TV had no channels in English. The Internet was quite lousy, I had to pick the right spot to get a good enough signal (2 bars). Then all of the sudden, I had no internet for about 12 hours. The air con was hard to set, it seems like the console was really old, so you had to push it really hard in order to modify the temperature. It was also really noisy, I could hear the people from the room next door talking, and also the noise from the people at the pool; so I had to both, turn the air con on, and put some music. The bed was comfortable. The lighting of the room was really poor. Having ALL the lights on still felt too dark. The shower temperature varied while having a shower... meaning I was having one and all of the sudden, super hot water would be on my back. Not a nice thing. The coffee was awful as well (the one they give you for free at the room). The parking just felt like anyone could come in and park... no questions asked. Anyway, I stayed there because I had to take a test right at the hotel, and won´t be doing it again. Not good value for the money you pay, at all.
Showing reviews 1 - 5 of 47