Grand Hotel Acapulco & Convention Center

AAA Inspector Rating
Ave Costera Miguel Alemán No. 1
Acapulco, GR 39869- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath2.9
Public Areas3.7
AAA Inspector Notes
All rooms have private balconies with views of the bay. "Grand Rooms" have ceiling fans for added comfort. "Family Rooms" are more spacious, with additional sleeping accommodations and two bathrooms. Smoke free premises. 573 units. 23 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
5 mi (8 km) e. Located on the bay next to Icacos Navy Base. Ave Costera Miguel Alemán No. 1 39869 (Ave Costera Miguel Alemán No. 1).
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants, also, El Pescador, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
wireless Internet. Some: refrigerators, coffeemakers, safes.
Sports & Recreation
sauna, steamroom, recreation programs in summer, kids club, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care, area transportation-within tourist zone.
Terms
3 night minimum stay - seasonal, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 860 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Will return.
Pros: The pools were wonderful, service fantastic, Wal-Mart very close by.
Cons: Everything was fine.
10.0
Anonymous
Exceptional
07-21-2017
The location is superb, right on the bay with a beach. The bay's water is somewhat dirty, however. The tours we took were all wonderful and cheaper than Princess Cruise's prices for the same tours. Food was great if you can afford it. There is a small fridge in the room stocked fully so we pulled out the supplies and put our own food for breakfast in it (not allowed, but we did it). It's close to Wal-Mart which has Internet "cafe", Subway, groceries, etc. The gold zone begins at the Hyatt and all restaurants there are safe. The ones we went to were always very good. Hotel has a special buffet daily. We tried the Italian and liked it very well.
Pros: Fantastic location and marvelous views of the bay.
Cons: Room lighting was DIM and hard to read by. No outside food allowed.
9.0
Anonymous
Wonderful
07-21-2017
Wonderful location, great staff, willing to serve, reasonable.
Pros: Location.
Cons: Lack of internet in room.
7.0
Anonymous
Good
07-21-2017
Fair for the price. Friendly staff. Excellent valet parking staff & cost. Overall a nice place to spend vacation - not for travelers that are extremely picky and mostly impatient. Rooms need some remodeling.
Pros: Fast reception/service, friendly staff, nice pool area & bar.
Cons: Needs to be remodeled, mostly rooms.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Beach
Cons: Upon arrival, no towels in the room. It took several calls and a visit to the front desk to resolve the matter (1 hour)!! The very next day, room was cleaned and NO towels were left!! Again, 2 calls to front desk and 30 minutes to get towels.
Showing reviews 1 - 5 of 50